U.S. Bank National Association has 2,309 banking locations. Their corporate headquarters address is listed as: 425 Walnut St in Cincinnati Ohio.
This corporate page for U.S. Bank National Association includes ratings, links to all U.S. Bank National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
U.S. Bank National Association Corporate Headquarters Address:
U.S. Bank National Association
425 Walnut St
Cincinnati, Ohio 45202
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U.S. Bank National Association Headquarters Phone Number:
(513) 632-4234
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U.S. Bank National Association Location Area Map
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
425 Walnut St
Cincinnati, Ohio 45202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.usbank.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/26/2023
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
U S BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$529,906,923,000
Deposits Held Domestically:
$522,401,458,000
Equity Capital:
$59,540,236,000
Net Income:
$4,911,887,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for U.S. Bank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More U.S. Bank National Association Complaints:
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Complaint ID: 8333434
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Subissue: Card opened without my consent or knowledge
Company: U.S. BANCORP
Complaint: I received a letter from US bank with the date XXXX saying that i tried tp open their credit card but they denied for some reason. This is the second time someone tried to open credit card on my name. What is happening i have no idea. Someone probably has my information.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8332726
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: U.S. BANCORP
Complaint: Us bank took a couple of my stimulus checks and said my account was negative which it wasn't. There was fraudulent charges on my account. They also sent me a letter saying to take the money out by such and such date but that date had already passed. They sent the letter out after the date had passed. So there was no way for me to get the money. This all happened in XXXX XXXX I had business accounts. I went into the bank and tried to get the money explaining this was emergency money and they refused.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8331185
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Closing an account
Subissue: Funds not received from closed account
Company: U.S. BANCORP
Complaint: To whom it may concerned.
On XX/XX/year>, I opened a certificate of deposit ( C.D. ), with US Bank through XXXX XXXX XXXX XXXX, in the amount of {$50000.00}. That C.D. was in account # XXXX. The Interest rate was 3.82607 % at an A.P.Y. 3.9 %. This was to mature on XX/XX/year>.
I took a second C.D. out with US Bank on XX/XX/year> in the amount of {$50000.00} to mature on XX/XX/year> with an interest rate of 4.31 % at an A.P.Y. of 4.4 %. That Account is # XXXX.
The second C.D. is of no concern at this time. The first C.D. with account number # XXXX is of great concern.
I called US Bank on XX/XX/year>. I would have called on the XXXX but it was a weekend. I spoke to a person named XXXX, to redeem for the full amount plus interest and have a check sent to me. I did not receive a check or hear from US Bank after that phone call. I called XXXX XXXX to look into the issue. I received a called named XXXX at XXXXXXXX XXXX XXXX XXXX XXXX evening ). I told her I was not happy. So I called US Bank on XX/XX/year> and spoke to a person named XXXX at XXXX XXXX She had a very poor attitude. She told me that I had XXXX CD that matured. Which was not true. She was obviously referring to the second C.D. from account # XXXX. I disagreed with her. She told me that C.D. ending in XXXX and renewed. I told her they were wrong, were incompetent and that I wanted the extra interest for this time. She then went on to state, there would be a penalty fee to redeem the C.D. ending in XXXX. Now you can see why I am so greatly concerned about the integrate of US Bank.
On XX/XX/year>, I received a call from a person named XXXX XXXX. She agreed that XXXX did not do his job in closing out and redeeming my C.D. ending in XXXX, and that I wanted the interested from that time of maturity date to when I received my money. She agreed with me and gave me a case number. That number is XXXX. I received my check dated for XX/XX/year>. This is XXXX days after the maturity date, with only {$1.00} of interest on a C.D. of {$51000.00}. The way I see it, US Bank should be giving me 3.9 % compounded daily interest on XXXX days. I am pretty sure {$1.00} is NOT the correct amount.
Furthermore I have several days of severe angst in having to have dealt this issue in an institution that should have integrity, because a C.D. is a legal binding contract between US Bank and I.
I called XXXX XXXX again on XX/XX/year> at XXXX and left a voice mail and heard nothing back. I called XXXX XXXX again on XX/XX/year>, I got her voice mail, but I did not feel that I should have to leave a second voice mail over this issue. Instead I called back again on XX/XX/year> and spoke to a XXXX. I explained what was going on, she looked up my case number and saw the progress or should I say lack there of, she apologize and reached out to XXXX XXXX. I still have heard nothing back from XXXX. In speaking with XXXX, I explained to her that I fully expect to be paid for the interest accrued. To this date I have heard nothing back from US Bank. This goes beyond not getting the interest, I have time tied up from work in dealing with this problem and feel I should be compensated for my lost time at work as well.
XXXX XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 83 reviews.
6548-U.S. Bank National Association
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names U.S. Bank National Association has been known by over the years:
In 1991 their name became: Star Bank, National Association, Cincinnati.
In 1991 their name became: Star Bank, National Association.
In 1999 their name became: Star Bank, National Association.
In 1999 their name became: Firstar Bank, National Association.
In 2001 their name became: U.S. Bank National Association.
The following addresses are where U.S. Bank National Association has had their headquarters:
Moved From: MAIN STREET to 111 East Fourth Street, Cincinnati, OH 45202.
Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.
Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.
The following shows transitions that are what have ultimately result in U.S. Bank National Association becoming what it is today, for better or worse.
Star Bank, National Association (1991)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)