U.S. Bank National Association has 2,309 banking locations. Their corporate headquarters address is listed as: 425 Walnut St in Cincinnati Ohio.
This corporate page for U.S. Bank National Association includes ratings, links to all U.S. Bank National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
U.S. Bank National Association Corporate Headquarters Address:
U.S. Bank National Association
425 Walnut St
Cincinnati, Ohio 45202
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U.S. Bank National Association Headquarters Phone Number:
(513) 632-4234
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U.S. Bank National Association Location Area Map
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
425 Walnut St
Cincinnati, Ohio 45202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.usbank.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/26/2023
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
U S BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$529,906,923,000
Deposits Held Domestically:
$522,401,458,000
Equity Capital:
$59,540,236,000
Net Income:
$4,911,887,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for U.S. Bank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More U.S. Bank National Association Complaints:
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Complaint ID: 8403256
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem accessing account
Company: U.S. BANCORP
Complaint: I have been US Bank customer for more than 15 years. They abruptly made my online and mobile app inaccessible. They closed the account without giving me any notice. When I called them to re-establish access to my account, they transferred me to three different departments but did not give me any relevant information. All they said was a letter will be sent with information on the account and a cashier 's check for the remaining balance. I have a sizeable balance and getting a letter and a check in the mail is not the most secure way to handle funds.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8401410
Product: Prepaid card
Sub-Product: Payroll card
Issue: Trouble using the card
Subissue: Problem with direct deposit
Company: U.S. BANCORP
Complaint: On are about XX/XX/XXXX I was hired through XXXX, I filled in all paperwork and signed up for payroll direct deposit with US BANK XXXX. I worked 3 weeks never received my XXXX XXXX with my pay on it. I called the US BANK and they told me it was mailed out to my address on are around XX/XX/XXXX. I told the bank clerk on the phone it didnt come by XXXX clerk said card was mailed out by XXXX with no tracking number. I told clerk i never received it bank clerk said I need to fax DL and SSA card which I did. I reached out to HR at XXXX and I told them I havent been paid HR said they would look into it I continued traveling to work in XXXXXXXX XXXX XXXX I still hadnt received my card I had run out of gas money so after working almost 3 weeks with no pay I went to XXXX XXXX in XXXX where I was hired on at. I walked in the office and told the supervisor that I could no longer work because I hadnt been paid, meanwhile this caused me financial hardship my car was being repossessed if i didnt get my pay my creditors were harassing me etc. I called US BANK again and they said I would have to pay to have the card expedited to me like {$20.00} I told clerk I didnt have any money clerk said they would deduct from my balance I agreed and the card was expedited to my address I had finally received my pay after three weeks. Ok so now again here i am going through the same thing again with the same bank card. I was working for contractors so since I have US Bank card I used it for my current employer to deposit my payroll. Im waiting for my pay to post on Friday XX/XX/XXXX there was no direct deposit so i called the Bank on XX/XX/XXXX and they said no deposit was showing and instructed me to call back on XX/XX/XXXX which I did and US Bank told me I would have to upload my DL and XXXX card to the online bank portal for verification which I did upload my identification. mind you I called my employer on are around XXXXand they told me my pay was deposited on XXXX my employer sent me an email with a copy of the deposit slip verifying the deposit on XX/XX/XXXX. I called the bank on XX/XX/XXXX to inquire had they received my documentation bank clerk said it would take a couple days for document to show I inquired had they received a payroll deposit bank clerk said yes its pending on verification of my ID mind you the bank clerk didnt tell me that they had returned my deposit to my employer, I mean why have me send in verification and bank returned my payroll deposit to my employer. I called my employer they said it was returned and they would resubmit it. ok so i call the bank on XX/XX/XXXX morning time and bank said call back within an hour and that there was a pending payroll deposit and once they verify my documents they would lift the block. I waited a couple hours and still nothing showing on my account. I call the US Bank again and inquired when they would release my deposit bank said it wasnt released as of today I told the bank clerk that I was tired of them putting me through this and clerk hung up the phone. This is ridiculous. Mind you this isnt the only incident my other contractor deposited my payroll on the same card and I received it.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8400099
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: U.S. BANCORP
Complaint: On Friday, XX/XX/XXXX, I went to deposit a check received in the mail for payment for a purchase of a car I was selling. My bank is US Bank, XXXX XXXX XXXX XXXX, XXXX XXXX, KS XXXX, XXXX. I asked the teller on duty if the check looked legitimate. He said it did and he took it to his supervisor to confirm the appearance and they said it looked good.
I asked him when the deposit would be available in my account and he said sometimes it may take XXXX or 5 days, otherwise it would be available on Monday ( the XXXX ).
On Monday I checked online and the check deposit was approved and was included in the available balance. The bank has electronic time stamps in their records that provide evidence of this. The branch manager also verified this personally later when I was in her office and she looked into my checking account.
So, knowing that the check was approved, I issued money orders from my checking account to pay for delivery of the vehicle to the buyer. This transaction also has electronic time stamps in their records that provide evidence that this occurred after the check deposit was approved.
The banks security procedures should not have approved the check so quickly since they returned it later. But since they did, it has caused extreme financial difficulty for me with the potential loss of {$3000.00} and the closing of my checking a savings accounts.
The branch manager has initiated a dispute of the {$3000.00} payment transaction due to failed bank fraud prevention procedures.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 83 reviews.
6548-U.S. Bank National Association
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names U.S. Bank National Association has been known by over the years:
In 1991 their name became: Star Bank, National Association, Cincinnati.
In 1991 their name became: Star Bank, National Association.
In 1999 their name became: Star Bank, National Association.
In 1999 their name became: Firstar Bank, National Association.
In 2001 their name became: U.S. Bank National Association.
The following addresses are where U.S. Bank National Association has had their headquarters:
Moved From: MAIN STREET to 111 East Fourth Street, Cincinnati, OH 45202.
Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.
Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.
The following shows transitions that are what have ultimately result in U.S. Bank National Association becoming what it is today, for better or worse.
Star Bank, National Association (1991)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)