BBVA USA Corporate
BBVA USA has banking locations. Their corporate headquarters address is listed as: 15 20th Street S in Birmingham Alabama.
This corporate page for BBVA USA includes ratings, links to all BBVA USA branch profiles locations, reviews, corporate details, directions, office hours, their phone number, and branch locations.
BBVA USA Headquarters
BBVA USA Corporate Headquarters Address:
BBVA USA
15 20th Street S
Birmingham, Alabama 35233
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15 20th Street S
Birmingham, Alabama 35233
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BBVA USA Headquarters Phone Number: (205) 297-1986
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BBVA USA Headquarters Map
BBVA USA Location Area Map
BBVA USA Lobby Hours
Monday
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
Friday
8:30 AM - 5:00 PM
8:30 AM - 5:00 PM
Saturday
Closed
Closed
Sunday
Closed
Closed
BBVA USA Overview
This section was Last checked and updated, on our end, 1/28/2024.Bank's Headquarters:
15 20th Street S
Birmingham, Alabama 35233
Birmingham, Alabama 35233
Established:
03/02/1964
Became FDIC Insured:
03/02/1964
Corporate Structure
Number of Branches:
US Bank Branches:
645
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
10/08/2021
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
PNC FINL SERVICES GROUP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$87,218,368,000
Deposits:
$73,056,238,000
Deposits Held Domestically:
$73,056,238,000
Equity Capital:
$10,397,332,000
Net Income:
$-406,977,000
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Shelby
Regulator:
FED
Branch Locations for BBVA USA
The following is a directory of all branch offices for BBVA USA. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages: 1 2 Pages: 1 2
BBVA USA Complaints
View More BBVA USA Complaints:
1 2
Complaint ID: 4290296
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: BBVA FINANCIAL CORPORATION
Complaint: I copied the following email that explains what is going on. I had a business checking and savings account with XXXXXXXX XXXX a division of BBVA Compass in XXXX, Alabama. They took money from my account and won't give it back and gave me no reason. They also closed their XXXX XXXX in XX/XX/2021 and now I'm afraid I really will never see my money. I contacted XXXX XXXX today and emailed them. I want a cashier 's check. I just want my money back. It's mine. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX My name is XXXX XXXX XXXX XXXX, Owner of XXXX XXXX XXXX XXXX, XXXX. On XXXX XXXX I tried to send money to XXXX XXXX XXXX XXXX XXXX amount of {$48000.00}. The local bank manager, XXXX XXXX XXXX would not release the money to XXXX. I have attached a screenshot of the transaction in this email. Account Name : XXXX XXXX XXXX Bank Name : XXXX XXXX Routing # : Account # : Account type : Checking account XXXX address : XXXX XXXX XXXX, MN XXXX So, I am trying to get my money back. XXXX was told to communicate to me how I can get it back and that is to have my branch send a " hold harmless agreement '' and to get the name and info of someone to speak to directly. My bank is called XXXX XXXX It's not a branch where you can walk in and deal in person. It's a virtual bank, thereforefore you must email to get any communication started. I am cc'ing XXXX XXXX in this email in hopes to get that process started so, I can get my money back. It's been a long time since I have been trying to get it back. I have new clients that are coming on board. I need to finalize this transaction to move forward with them. I hope and pray you can help me with this. I just want to point out that my name is real. It's on my ID and birth certificate. I've been accused of committing fraud. Some organizations think I'm using a fake name or a business. It's a real name, XXXX XXXX XXXX. I have been treated with racism trying to do business and build myself up over the years. Maybe this is part of why XXXX couldn't receive money. I assure you my name is real and if you need a copy of my ID I can supply that. Us Native Americans get treated horribly since assimilation. Some of us like myself are trying to come up out of the pit of poverty that the United States Government put us in. I'm just trying to make an honest living. Noone in my company or affiliated with my company is committing fraud. XXXXXXXX XXXX, can you reply to all when you respond to this email please? Most respectfully yours, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX Cell : XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: BBVA FINANCIAL CORPORATION
Complaint: I copied the following email that explains what is going on. I had a business checking and savings account with XXXXXXXX XXXX a division of BBVA Compass in XXXX, Alabama. They took money from my account and won't give it back and gave me no reason. They also closed their XXXX XXXX in XX/XX/2021 and now I'm afraid I really will never see my money. I contacted XXXX XXXX today and emailed them. I want a cashier 's check. I just want my money back. It's mine. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX My name is XXXX XXXX XXXX XXXX, Owner of XXXX XXXX XXXX XXXX, XXXX. On XXXX XXXX I tried to send money to XXXX XXXX XXXX XXXX XXXX amount of {$48000.00}. The local bank manager, XXXX XXXX XXXX would not release the money to XXXX. I have attached a screenshot of the transaction in this email. Account Name : XXXX XXXX XXXX Bank Name : XXXX XXXX Routing # : Account # : Account type : Checking account XXXX address : XXXX XXXX XXXX, MN XXXX So, I am trying to get my money back. XXXX was told to communicate to me how I can get it back and that is to have my branch send a " hold harmless agreement '' and to get the name and info of someone to speak to directly. My bank is called XXXX XXXX It's not a branch where you can walk in and deal in person. It's a virtual bank, thereforefore you must email to get any communication started. I am cc'ing XXXX XXXX in this email in hopes to get that process started so, I can get my money back. It's been a long time since I have been trying to get it back. I have new clients that are coming on board. I need to finalize this transaction to move forward with them. I hope and pray you can help me with this. I just want to point out that my name is real. It's on my ID and birth certificate. I've been accused of committing fraud. Some organizations think I'm using a fake name or a business. It's a real name, XXXX XXXX XXXX. I have been treated with racism trying to do business and build myself up over the years. Maybe this is part of why XXXX couldn't receive money. I assure you my name is real and if you need a copy of my ID I can supply that. Us Native Americans get treated horribly since assimilation. Some of us like myself are trying to come up out of the pit of poverty that the United States Government put us in. I'm just trying to make an honest living. Noone in my company or affiliated with my company is committing fraud. XXXXXXXX XXXX, can you reply to all when you respond to this email please? Most respectfully yours, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX Cell : XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 4290155
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Closing on a mortgage
Subissue:
Company: BBVA FINANCIAL CORPORATION
Complaint: BBVA is falsely reporting TWO late payments on my account to XXXX Credit Bureau. There was only ONE late payment in question and already has been disputed numerous times secondary to failure of communication, false assurance and delays in providing a demand letter from BBVA as explained in my previous complaint. But to find out that they are actually reporting TWO past 30 day payments is infuriating.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Closing on a mortgage
Subissue:
Company: BBVA FINANCIAL CORPORATION
Complaint: BBVA is falsely reporting TWO late payments on my account to XXXX Credit Bureau. There was only ONE late payment in question and already has been disputed numerous times secondary to failure of communication, false assurance and delays in providing a demand letter from BBVA as explained in my previous complaint. But to find out that they are actually reporting TWO past 30 day payments is infuriating.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 4287733
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: BBVA FINANCIAL CORPORATION
Complaint: BBVA USA has been stealing my deposits. Whenever I go to access the deposited funds the customer service line tells me the funds are unavailable. This has happened with the last two deposits. The bank stole them.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: BBVA FINANCIAL CORPORATION
Complaint: BBVA USA has been stealing my deposits. Whenever I go to access the deposited funds the customer service line tells me the funds are unavailable. This has happened with the last two deposits. The bank stole them.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More BBVA USA Complaints:
1 2
BBVA USA Reviews and Ratings
Average Customer Rating
2 out of 5 stars from 17 reviews.
19048-BBVA USA
Reviews
[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
BBVA USA Name Changes
The following are other names BBVA USA has been known by over the years:
In 1973 their name became: Central Bank of Birmingham.
In 1982 their name became: Central Bank of the South.
In 1993 their name became: Compass Bank.
In 2021 their name became: BBVA USA.
In 1982 their name became: Central Bank of the South.
In 1993 their name became: Compass Bank.
In 2021 their name became: BBVA USA.
BBVA USA Headquarters' Locations
The following addresses are where BBVA USA has had their headquarters:
Moved From: 701 SOUTH 20TH STREET to 15 South 20th Street, Birmingham, AL 35233.
BBVA USA Mergers and Acquisitions
The following shows transitions that are what have ultimately result in BBVA USA becoming what it is today, for better or worse.
Central Bank (1982)
Central Bank of Auburn, National Association (1982)
Central Bank of Alabama, National Association (1982)
Central Bank of Dothan, National Association (1982)
Central Bank of Eufaula (1982)
Central Bank of Walker County (1982)
Central Bank of Montgomery (1982)
Central Bank of St. Clair County (1982)
Central Bank of Tuscaloosa, National Association (1982)
Central Bank of Uniontown (1982)
Central Bank (1988)
Compass Bank (1997)
Gainesville State Bank (1998)
Compass Bank (1999)
Arizona Bank (1999)
Hartland Bank, National Association (1999)
Western Bank (2000)
COMPASS BANK-CO (2000)
Founders Bank of Arizona (2000)
Firstate Bank (2001)
FirsTier Bank (2001)
TexasBank (2006)
The Laredo National Bank (2008)
Texas State Bank (2008)
State National Bank (2008)
BBVA Bancomer USA (2009)
Central Bank of the South (2009)
Central Bank of Auburn, National Association (1982)
Central Bank of Alabama, National Association (1982)
Central Bank of Dothan, National Association (1982)
Central Bank of Eufaula (1982)
Central Bank of Walker County (1982)
Central Bank of Montgomery (1982)
Central Bank of St. Clair County (1982)
Central Bank of Tuscaloosa, National Association (1982)
Central Bank of Uniontown (1982)
Central Bank (1988)
Compass Bank (1997)
Gainesville State Bank (1998)
Compass Bank (1999)
Arizona Bank (1999)
Hartland Bank, National Association (1999)
Western Bank (2000)
COMPASS BANK-CO (2000)
Founders Bank of Arizona (2000)
Firstate Bank (2001)
FirsTier Bank (2001)
TexasBank (2006)
The Laredo National Bank (2008)
Texas State Bank (2008)
State National Bank (2008)
BBVA Bancomer USA (2009)
Central Bank of the South (2009)