BBVA USA Corporate

BBVA USA has banking locations. Their corporate headquarters address is listed as: 15 20th Street S in Birmingham Alabama.


This corporate page for BBVA USA includes ratings, links to all BBVA USA branch profiles locations, reviews, corporate details, directions, routing number,, office hours, their phone number, and branch locations.


BBVA USA Headquarters
BBVA USA Corporate Headquarters Address:
BBVA USA
15 20th Street S
Birmingham, Alabama 35233
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BBVA USA Headquarters Phone Number: (205) 297-1986

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BBVA USA Headquarters Map
BBVA USA Location Area Map


BBVA USA Lobby Hours
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM

Friday
8:30 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
BBVA USA Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
15 20th Street S
Birmingham, Alabama 35233
Established:
03/02/1964
Became FDIC Insured:
03/02/1964
Corporate Structure
Number of Branches:
US Bank Branches:
645
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
10/08/2021
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
PNC FINL SERVICES GROUP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$87,218,368,000
Deposits:
$73,056,238,000
Deposits Held Domestically:
$73,056,238,000
Equity Capital:
$10,397,332,000
Net Income:
$-406,977,000
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Shelby
Regulator:
FED
BBVA USA Complaints

View More BBVA USA Complaints:
1 2
Complaint ID: 4390055

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Problem accessing account

Company: BBVA FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 4389954

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Problem accessing account

Company: BBVA FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 2183749

Product: Bank account or service

Sub-Product: Checking account

Issue: Deposits and withdrawals

Subissue:

Company: BBVA FINANCIAL CORPORATION

Complaint:

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: Yes



View More BBVA USA Complaints:
1 2



BBVA USA Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 17 reviews.

19048-BBVA USA

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on August 19 2019 by Ericka

This is a horrible bank,cant get [-] right reps on [-] phone and they are defrauders


1 stars

Reviewed on July 31 2019 by Libby T

I submitted to [-] a [-] account online with with BBVA. I decided to use [-] Bank of [-] account to find [-] $25.00 deposit to complete [-] opening of [-] account. Everything was going well until I received [-] email from BBVA stating that [-] account did not fund. I called BBVA customer service [-] to find out what I can [-] to fix [-] issues. I informed thee rep that I have multiple deposits scheduled to hit [-] account this week, which include [-] [-] and I need to know what I need to [-] next. All was [-] is I was fine and not to worry. There was a language barrier and I am not sure if she understood [-] fully or even if I understood her fully. Nevertheless, I called back with [-] hopes to get someone [-] on [-] [-] that would complete understand [-] issue and Try to fix it ASAP. [-] 2nd rep I spoke to informed [-] that everything was fine again, and I informed her that I [-] make a [-] [-] deposit at [-] bank and [-] direct deposit [-] be hitting [-] bank on [-] first. she [-] i [-] be fine. I spoke to one rep on [-] 07/29 and [-] other 07/30. I informed both of [-] issue and I desperately want to fix before there is a problem with [-] deposits. Now here we are today! 07/31/2019, [-] account is closed, am being called a theft (fraud department) and i have pending deposit to [-] account that is now closed. Had ALL [-] staff been on [-] same sheet of music I would not be filing this complaint and now I am at risk that [-] rent [-] be late, and I [-] accrue late fees. Yes, I entered [-] incorrect account number when opening [-] account, BUT NO one in your [-] gave [-] accurate information so that I could have left [-] [-] and went around [-] corner to deposit $25.00 I have [-] [-] #85087728.. I need a call from someone who can make a difference.. I need this account [-] or i need to [-] a [-] one with [-] direct deposit not being affected


1 stars

Reviewed on June 17 2019 by Burma W

BBVA Compass Bank is [-] most unprofessional, incompetent bank I have EVER dealt with in [-] entire life! I have been calling this company for practically a year to correct [-] issue with [-] credit card. They have been unable to locate a $200.00 payment if sent [-] 25, 2018 !!!!!!!!!!
I have had absolutely NO HELP. I've been misinformed many times:
1. Wrong mailing address
2. email proof of payment to us; called to follow up and was told they [-] not accept emails
3, fax us [-] proof of payment with letter; went to Office [-] and paid to fax it, called to follow up a week later and was told i had used [-] wrong fax #
4. received a call back from agent saying [-] has found [-] $200 and it [-] be applied to acct; followed up a week later and was told that someone must have thought amount had already been applied and now [-] can't find it.
5. Went to Compass Branch to ask for help, faxed paperwork AGAIN to Compass via banker and was told someone would call [-] back; did not happen.
I have recordings of most of [-] attempts of rectifying this quagmire. This has caused a considerable amount of stress and time.


5 stars

Reviewed on May 25 2019 by John m

Great bank ,good service.


1 stars

Reviewed on May 06 2019 by Jeff R

I am your on [-] customer, entrusted BB Compass bank all [-] retirement money, and you defrauded [-]. Your customers service is nil and fake, Due to imminent danger to [-] asset, I am now filing complaint with Federal Reserve and beyond. Let Public beware!


5 stars

Reviewed on April 12 2019 by Tiffany S

[-] alert came through [-] phone of [-] unauthorized transaction, I called and notified [-] bank. They resolved nothing, they lied and [-] a dispute would be opened ASAP. When I called back nothing was being done. BBVA are liars and I [-] be closing [-] accounts. I am so disappointed in this banks for [-] lack of promptness and customer service


5 stars

Reviewed on April 12 2019 by Tiffany S

[-] alert came through [-] phone of [-] unauthorized transaction, I called and notified [-] bank. They resolved nothing, they lied and [-] a dispute would be opened ASAP. When I called back nothing was being done. BBVA are liars and I [-] be closing [-] accounts. I am so disappointed in this banks for [-] lack of promptness and customer service


5 stars

Reviewed on March 25 2019 by Skip M

This bank LIES. THEY HAVE LIED TO [-] FOR MONTHS


1 stars

Reviewed on March 08 2019 by Denae F

[-] bank is bad for [-]


1 stars

Reviewed on March 08 2019 by Shitty b

[-]’t never deposit any money into a account with them u won’t reciev it they give u [-] run around just for your money


1 stars

Reviewed on March 02 2019 by Kathrine

[-] debit card was stolen took 5 hours to talk to a person, finally got one on [-] phone, got [-] [-] card 4 days later, went to activate it guess what [-] account is negative $1472, and pending [-] full amount of [-] refund is also pending a negative balance!!! I [-] close [-] account, I [-] eat [-] 60 that [-] thief stole from [-] account, this is not what you [-] to a customer for 5 years of loyalty!!!!!


1 stars

Reviewed on March 02 2019 by Kathrine

[-] debit card was stolen took 5 hours to talk to a person, finally got one on [-] phone, got [-] [-] card 4 days later, went to activate it guess what [-] account is negative $1472, and pending [-] full amount of [-] refund is also pending a negative balance!!! I [-] close [-] account, I [-] eat [-] 60 that [-] thief stole from [-] account, this is not what you [-] to a customer for 5 years of loyalty!!!!!


1 stars

Reviewed on February 26 2019 by Matt

If you [-]'t mind loosing money and having problem after problem. It's a horrible bank!


1 stars

Reviewed on January 25 2019 by mike

[-] not Take any loans out with this Company. Their Customer Service is [-] most confruntational experiences you [-] ever have. Call after Call. More arguing. And forget about paying off early. Good Luck


1 stars

Reviewed on August 31 2018 by Beth G

Unconscionable Behavior


5 stars

Reviewed on July 27 2018 by Richard L

Has [-] issue with [-] checking acct. which was [-] result of [-] apparent effort by someone to hack into [-] mobile app. [-] [-], a Branch Manager, resolved [-] issues. She was great. You need to know that. [-] wife and I have been Compass clients for 20 years. [-] secured Compass another 20 years.


1 stars

Reviewed on April 25 2018 by RichardManning

Over [-] last couple 3 years Your bank has failed [-] on more than one occasion. I would like to talk to somebody from customer service that is located in [-] United States and is attached to your corporate office I've started [-] process of leaving compass bank but you need you know why as I [-] be putting this on Yelp or whatever other forms of local media that I can to lodge [-] complaint against your bank's Practice's. You can reach [-] at 2096423961I bank at your Lodi branch on kettleman [-] in Lodi California


Branch Locations for BBVA USA
BBVA Compass Bank Medium Logo
The following is a directory of all branch offices for BBVA USA
Pages: 1 2
Wylie Branch - Compass Bank
6301 Buffalo Gap Road
Abilene, Texas 35233
14th Street Branch - Bbva Usa
4702 South 14th Street
Abilene, Texas 35233
Farmers In Store Branch - Bbva Usa
14280 Marsh Lane
Addison, Texas 35233
San Pedro Branch - Compass Bank
1201 San Pedro Drive, Northeast
Albuquerque, New Mexico 35233
Juan Tabo Branch - Compass Bank
12001 Sierra Grande Avenue, Northeast
Albuquerque, New Mexico 35233
Pennmont Plaza Branch - Bbva Usa
7530 Montgomery Boulevard Northeast
Albuquerque, New Mexico 35233
Anniston Branch - Bbva Usa
801 Noble Street
Anniston, Alabama 35233
Arvada Branch - Bbva Usa
7375 Ralston Road
Arvada, Colorado 35233
Athens East Branch - Bbva Usa
1003 Highway 72 East
Athens, Alabama 35233
Village Plains Branch - Bbva Usa
1433 Opelika Road
Auburn, Alabama 35233
North Austin Branch - Bbva Usa
10711 Burnet Road
Austin, Texas 35233
Casis Branch - Bbva Usa
2727 Exposition Boulevard
Austin, Texas 35233
Allandale Branch - Compass Bank
5600 Burnet Rd
Austin, Texas 35233
Austin Downtown Branch - Bbva Usa
321 West Sixth Street
Austin, Texas 35233
Austin Downtown Branch - Bbva Usa
301 Congress Avenue
Austin, Texas 35233
Austin Main Branch - Bbva Usa
5800 North Mo Pac Expy
Austin, Texas 35233
Valente Branch - Bbva Usa
11721 Ranch Road 620 North
Austin, Texas 35233
Azle North Branch - Compass Bank
11588 Fm 730 North
Azle, Texas 35233
Bedford Branch - Compass Bank
1600 Airport Freeway, Suite 100
Bedford, Texas 35233
Crossroads Branch - Bbva Usa
5319 Bellaire Boulevard
Bellaire, Texas 35233
Bbva Usa - Bbva Usa
15 20th Street S
Birmingham, Alabama 35233
Birmingham Financial Center Branch - Bbva Usa
505 North 20th Street
Birmingham, Alabama 35233
Crestline Branch - Bbva Usa
117 Euclid Avenue
Birmingham, Alabama 35233
31 & Valleydale Branch - Bbva Usa
1950 Highway 31 South
Birmingham, Alabama 35233
Liberty Park Branch - Bbva Usa
8000 Liberty Parkway
Birmingham, Alabama 35233
Gunbarrel Branch - Compass Bank
6685 Gunpark Drive, Suite 120
Boulder, Colorado 35233
Buna Branch - Bbva Usa
319 Ushwy 62
Buna, Texas 35233
Queen Creek Alma School Kbc Branch - Compass Bank
3145 South Alma School Road
Chandler, Arizona 35233
Ray & Mcclintock Kbc Branch - Compass Bank
4060 West Ray Road
Chandler, Arizona 35233
Alma School & Elliot Branch - Bbva Usa
3001 North Alma School Road
Chandler, Arizona 35233
Colleyville Branch - Bbva Usa
4841 Colleyville Boulevard
Colleyville, Texas 35233
North Shoreline Branch - Bbva Usa
101 North Shoreline Boulevard
Corpus Christi, Texas 35233
Cedar Springs Branch - Bbva Usa
2301 Cedar Springs Road
Dallas, Texas 35233
Medical City Branch - Bbva Usa
7777 Forest Lane Suite C-130
Dallas, Texas 35233
Dallas Branch - Bbva Usa
15851 Dallas Parkway, Suite 500
Dallas, Texas 35233
Dallas Stanford Centre Branch - Compass Bank
14001 Dallas Parkway, Suite 100
Dallas, Texas 35233
Cornerstone Branch - Bbva Usa
8080 North Central Expressway
Dallas, Texas 35233
Mockingbird Branch - Bbva Usa
6240 East Mockingbird Lane
Dallas, Texas 35233
Preston Center Branch - Bbva Usa
8303 Douglas Avenue
Dallas, Texas 35233
Daphne Branch - Bbva Usa
28000 Us Highway 98
Daphne, Alabama 35233
Decatur Beltline Branch - Bbva Usa
2009-C Beltline Road Southwest
Decatur, Alabama 35233
Decatur Main Branch - Bbva Usa
404 Well Street Northeast
Decatur, Alabama 35233
Denton Main Branch - Bbva Usa
1444 West University Drive
Denton, Texas 35233
Denver Tech Center Branch - Bbva Usa
8101 E Belleview Ave, Suite A10
Denver, Colorado 35233
Downtown Denver Branch - Bbva Usa
999 18th Street
Denver, Colorado 35233
Lodo Branch - Bbva Usa
1401 Seventeenth Street
Denver, Colorado 35233
Park Hill Branch - Bbva Usa
4115 East Colfax Avenue
Denver, Colorado 35233
Dothan Main Branch - Bbva Usa
1263 West Main Street
Dothan, Alabama 35233
Eufaula Main Branch - Bbva Usa
223 East Broad Street
Eufaula, Alabama 35233
Greeno Road Branch - Bbva Usa
920 Fairhope Avenue
Fairhope, Alabama 35233
Long Prairie Branch - Compass Bank
5850 Long Prairie Rd
Flower Mound, Texas 35233
North Gault Branch - Bbva Usa
2311 Gault Avenue North
Fort Payne, Alabama 35233
Bryant Irvin & I 20 Branch - Bbva Usa
4480 Bryant Irvin Road
Fort Worth, Texas 35233
7th Street Branch - Bbva Usa
1400 West 7th Street
Fort Worth, Texas 35233
Alta Mesa Branch - Bbva Usa
6801 South Hulen Street
Fort Worth, Texas 35233
Beach & Basswood Branch - Bbva Usa
4401 Basswood Boulevard
Fort Worth, Texas 35233
Avenue Parkwood Branch - Bbva Usa
301 East Parkwood Avenue
Friendswood, Texas 35233
Millhopper Branch - Bbva Usa
2201 Northwest 43rd Street
Gainesville, Florida 35233
Compass Bk George Town Br - Compass Bank
Scotiabank Centre, 3rd Floor
George Town, 35233
Lindsey & Warner Kbc Branch - Compass Bank
861 East Warner Road
Gilbert, Arizona 35233
Elliot & Val Vista Branch - Bbva Usa
77 South Val Vista Drive
Gilbert, Arizona 35233
59th Avenue & Bell Branch - Bbva Usa
5740 West Bell Road
Glendale, Arizona 35233
Granbury Branch - Bbva Usa
702 West Pearl Street
Granbury, Texas 35233
Brookwood Branch - Bbva Usa
501 Shades Creek Parkway
Homewood, Alabama 35233
Hoover Branch - Bbva Usa
1560 Montgomery Highway
Hoover, Alabama 35233
Valleydale Branch - Bbva Usa
2641 Valleydale Road
Hoover, Alabama 35233
The Grove At 150 Branch - Bbva Usa
5576 Grove Boulevard
Hoover, Alabama 35233
West University Branch - Bbva Usa
3633 Rice Boulevard
Houston, Texas 35233
Long Point Branch - Bbva Usa
8437 Long Point Road
Houston, Texas 35233
Weslayan & Richmond Branch - Bbva Usa
4004 Richmond Avenue
Houston, Texas 35233
Memorial Branch - Compass Bank
12649 Memorial Drive
Houston, Texas 35233
Houston Downtown Branch - Bbva Usa
1000 Main Street
Houston, Texas 35233
Briar Forest Branch - Bbva Usa
1575 Eldridge Parkway
Houston, Texas 35233
Houston Louetta Branch - Bbva Usa
10635 Louetta Road
Houston, Texas 35233
Bunker Hill Motorbank Branch - Compass Bank
9669 Katy Freeway
Houston, Texas 35233
Pages: 1 2
BBVA USA Name Changes
The following are other names BBVA USA has been known by over the years:

In 1973 their name became: Central Bank of Birmingham.

In 1982 their name became: Central Bank of the South.

In 1993 their name became: Compass Bank.

In 2021 their name became: BBVA USA.

BBVA USA Headquarters' Locations
The following addresses are where BBVA USA has had their headquarters:

Moved From: 701 SOUTH 20TH STREET to 15 South 20th Street, Birmingham, AL 35233.

BBVA USA Mergers and Acquisitions
The following shows transitions that are what have ultimately result in BBVA USA becoming what it is today, for better or worse.

Central Bank (1982)
Central Bank of Auburn, National Association (1982)
Central Bank of Alabama, National Association (1982)
Central Bank of Dothan, National Association (1982)
Central Bank of Eufaula (1982)
Central Bank of Walker County (1982)
Central Bank of Montgomery (1982)
Central Bank of St. Clair County (1982)
Central Bank of Tuscaloosa, National Association (1982)
Central Bank of Uniontown (1982)
Central Bank (1988)
Compass Bank (1997)
Gainesville State Bank (1998)
Compass Bank (1999)
Arizona Bank (1999)
Hartland Bank, National Association (1999)
Western Bank (2000)
COMPASS BANK-CO (2000)
Founders Bank of Arizona (2000)
Firstate Bank (2001)
FirsTier Bank (2001)
TexasBank (2006)
The Laredo National Bank (2008)
Texas State Bank (2008)
State National Bank (2008)
BBVA Bancomer USA (2009)
Central Bank of the South (2009)