Citibank, National Association has 947 banking locations. Their corporate headquarters address is listed as: 5800 S Corporate Pl in Sioux Falls South Dakota.
This corporate page for Citibank, National Association includes ratings, links to all Citibank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Citibank, National Association Corporate Headquarters Address:
Citibank, National Association
5800 S Corporate Pl
Sioux Falls, South Dakota 57108
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Citibank, National Association Headquarters Phone Number:
(605) 370-6261
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Citibank, National Association Location Area Map
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
5800 S Corporate Pl
Sioux Falls, South Dakota 57108
Became FDIC Insured:
01/01/1934
Corporate Website:
www.citibank.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
07/12/2023
Bank Specialty/Focus:
International Specialization
Bank Holding Company:
CITIGROUP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$1,657,372,000,000
Deposits:
$1,286,104,000,000
Deposits Held Domestically:
$721,253,000,000
Equity Capital:
$166,243,000,000
Net Income:
$11,716,000,000
FDIC Supervisory Region:
Kansas City
Federal Reserve District:
Washington
FDIC Field Office:
Sioux Falls
The following is a directory of all branch offices for Citibank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Citibank, National Association Complaints:
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Complaint ID: 8476221
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Subissue: Problem during payment process
Company: CITIBANK, N.A.
Complaint: Contacted credit card company in XXXX to payoff a balance transfer and was told I couldnt pay it off until it expired because payments are applied to highest interest rate balance first. Told to Call back after XX/XX/XXXX when it expired and it would be paid off then. Called XX/XX/XXXX to pay balance transfer 4 off and applied remaining payment to other balance transfer. Payment was {$900.00} which paid off balance transfer 4 with about {$100.00} left for other balance transfer offer. Didnt happen when I received statement I called XX/XX/XXXX and told it would have to be adjusted. Received letter saying they cant adjust it because now they have to apply it to the lowest rate balance first. False and misleading information. Deceptive practices just to get money from higher interest rate.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8475784
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Subissue: Unexpected increase in interest rate
Company: CITIBANK, N.A.
Complaint: I have never had a credit late, payment late, or a collection, perfect payment history, my score is about XXXX for all XXXX scores. After paying down my card with a XXXX payment to Citibank, a few weeks later Citibank dropped my limit to over and over maxed out the amount of what I owed. Dramatically lowering my credit scores for NO reason. My Credit limit was XXXX.now it is XXXX ( Immediately I locked my Citibank Card ) After making the payment my balance was XXXX total. Citibank doubled my payment amount which was 67 % annual rate. Absolutely illegal and usury. I reached out to Citibank at least 6 times for a reason and they could not give me any reason. My credit is excellent. I also asked them why the payment was so high and that the interest rate was usury. After numerous attempt, including today being on hold over 1 and a half hours, was hung up on. My compliant in the payment and the rate, my card balance is now XXXX and my payment is XXXX per month ( Interest ONLY ) that is 67 % interest annually. This is Fraud and Usury.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8475647
Product: Credit card
Sub-Product: Store credit card
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Company: CITIBANK, N.A.
Complaint: After my identity was stollen and and credit card was opened in my name a charge/purchase in the amount of {$620.00} was a made without my consent. This transaction was reported as a fraudulent transaction in 8 different times by me and was never credited my Macys credit card bank. I am making all necessary minimum payments at the moment to not effect my credit report.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 45 reviews.
7213-Citibank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Citibank, National Association has been known by over the years:
In 1962 their name became: The First National City Bank of NewYork.
In 1970 their name became: First National City Bank.
In 1976 their name became: Citibank, N. A..
In 2003 their name became: Citibank, National Association.
The following addresses are where Citibank, National Association has had their headquarters:
Moved From: 399 PARK AVENUE to 3900 Paradise Road, Suite 127, Las Vegas, NV 89109.
Moved From: 3900 PARADISE ROAD, SUITE 127 to 701 East 60th Street North, Sioux Falls, SD 57104.
Moved From: 701 EAST 60TH STREET NORTH to 5800 S Corporate Place, Sioux Falls, SD 57108.
The following shows transitions that are what have ultimately result in Citibank, National Association becoming what it is today, for better or worse.
Citibank (Mid-Hudson), National Association (1976)
European American Bank (2001)
Citibank (New York State) (2003)
Citicorp Trust, National Association (2006)
CFSB, National Association (2006)
West, National Association (2006)
Citibank Texas, National Association (2006)
Citibank (Delaware) (2006)
Citibank (South Dakota), N.A. (2011)
Citicorp Trust Bank, fsb (2012)
Department Stores National Bank (2022)