Fifth Third Bank, National Association has 1,089 banking locations. Their corporate headquarters address is listed as: 38 Fountain Square Plz in Cincinnati Ohio.
This corporate page for Fifth Third Bank, National Association includes ratings, links to all Fifth Third Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Fifth Third Bank, National Association Corporate Headquarters Address:
Fifth Third Bank, National Association
38 Fountain Square Plz
Cincinnati, Ohio 45202
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Fifth Third Bank, National Association Headquarters Phone Number:
(513) 579-5203
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Fifth Third Bank, National Association Location Area Map
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
38 Fountain Square Plz
Cincinnati, Ohio 45202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.53.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
FIFTH THIRD BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$174,199,000,000
Deposits Held Domestically:
$174,031,000,000
Equity Capital:
$18,685,000,000
Net Income:
$2,060,000,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
![Fifth Third Bank Medium Logo](/images/fifth-third-bank-md.png)
The following is a directory of all branch offices for Fifth Third Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Fifth Third Bank, National Association Complaints:
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Complaint ID: 7421537
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Fee problem
Company: FIFTH THIRD FINANCIAL CORPORATION
Complaint: I received an eamil advising me to bring account to a XXXX balance before XXXX on XXXX/XXXX/2923. My husband had received his paycheck around XXXXXXXX XXXX of XXXX which brought our account to a positive {$72.00} ( aprox ) Athe hat time I then transferred the remaininf balance from my checking to my savings. which left me with a XXXX balance.I had logged into my account at XXXXXXXX XXXX on the XXXX of XXXX to make sure it still had said XXXX.Which in fact it was. I decided to check my account at XXXX in the morning because of past history with XXXX. i discovered I was charged a XXXX overdraft fee. I called and discussed my account and was advised that there was nothing they could do. That becaused I had a pending XXXX charge. My account was still in the negative. Now I have been told the " pending '' charges are in space some where til they say processed. They kept changing their stories why I was charged the XXXX overdraft fee. I was told it was because I had this pending charge, then I was told becasue I had a XXXX something in m account. i kept explaining to them according to the onlune bank app it showed I had a XXXX balance. I asked them if I had a negative balance Why would it let me transfer the XXXX and change from my checking to my savings. Iget an answer we'll it is the bankjs discrestion. I adv them NO it will never let transfer from a negative checking to my savings. Then when I was transferred to their legal dept because I adv them I was filing this complaint. He told me my husbands check was processed at XXXX. I asked him if so then why did it not show up in my onlune banking for XXXX hours later. He then asked me did I have screen shots of what I was saying. Now come on I take screen shot of everytime I log on to my online banking. I asked the gentlemen if you expect us to abid by your rules and regulation shouldn't your o=app and your records say the same thing at the same time. No answer.
My husband and I left and made a stop to get somemoney out of our saving and his card didn't work. Just worked a couple days ago.
Called the bank and they advised their was some suspious activity on his account. They blocked us from our online account.
When we asked what suspious activity they adv someone tried signing in using my husbands log info. Now mind you my name is on the account. I have my own log in. Made me go thru all sorts of hoops to get my account back up to including telling me my wife is not allowed to have my log in information and if he did share that with me they will close our account.
I think they purpsoely did something to our account to " punish '' us for raising a stink about the XXXX. This is the same bank who flagged our account for a XXXX gas purchase, but let a $ XXXX transaction go through for XXXX XXXX the online betting site. Then take a 14 business days to refund our money. They can not keep doing this to people. This exact same situtaion happened befor and I was told '' oops the computer made an error.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7416238
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: FIFTH THIRD FINANCIAL CORPORATION
Complaint: There are 2 major issues happening with Fifth Third Bank. 1. ) I was scammed out of {$1500.00} on XXXX XXXX. On XX/XX/XXXX I had hired and paid a company that was verified on XXXX to move furniture from my house to a storage unit. I didnt receive the service. After hours speaking with representatives & a denied dispute, I am still out of the money. I was scammed. What bank doesnt protect their costumers. I am now reopening ANOTHER dispute because they want me to prove I didnt receive the service. How do I prove that? Send a photo of the empty storage unit?! XXXX. ) Today, XX/XX/XXXX, I sent a XXXX transaction to my fianc for {$500.00}. The money was immediately removed from my account and I received a confirmation that the money was sent to my fianc. She was notified and she accepted the payment. She then got notice that THE BANK cancelled the transaction. I called my bank & asked where my money went? They told me I was out of luck basically and that they did not know where my money was. They offered to dispute it but told me it would be 45 days to even potentially receive a credit for the money. In less than 1 month I am out {$2000.00} because Fifth Third Bank is so incompetent they cant even see straight. They refuse to help me, they continuously deny my disputes. As soon as I get my money back, I am leaving the bank and never returning.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7413514
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Company: FIFTH THIRD FINANCIAL CORPORATION
Complaint: Sir or XXXX, A solar company named XXXX XXXX XXXX with XXXX XXXX XXXX committed fraud and left us with incomplete systems that are inoperable or seriously under performing on what was promised and contracted. XXXX XXXX filed for XXXX in XXXX now XXXX XXXXXXXX XXXX was acquired by Fifth Third Bank on XXXX XX/XX/2023. The system contracted was supposed to be net XXXX for my property and receive credits from the electric company. My last electric bill was {$180.00}. Now we are stuck with systems with no warranty, no XXXX service, and monitoring. We all have loans exceeding $ XXXX and monthly electric bills that have not changed since installed. My electric bills for the last year are almost exact to what they were prior to having solar installed. XXXX XXXX still owes me four SMMS boxes, blow-in insulation for two attics, and compensation for an employee falling through my ceiling destroying my foyer and living room. We are now forced to keep paying a 20-30 year loan and monthly electric bill, file XXXX, or destroy our credit. It is currently effecting up to XXXX customers across 20 states. I filed complaints with the State AG, Congressmen, and Senators.
XXXX continues to call and tell customers to have XXXX XXXX XXXX fix the system which is impossible. Solar companies do not want to touch these systems do to the XXXX, poor installation, and faulty equipment. We were told with the solar tax break we would receive XXXX rebate to put towards the loan. This was a absolute lie and now raised the monthly payment from {$290.00} to {$930.00}. XXXX stated they will not come and remove the faulty equipment from our properties.
If you and the credit agencies could look into this, and prevent it from happening to great Americans in the future it would be appreciated.
Thank you for your time. If you need any more information I can be reached at ( XXXX ) XXXX, or XXXX.
XXXX XXXX XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 125 reviews.
6672-Fifth Third Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Fifth Third Bank, National Association has been known by over the years:
In 1975 their name became: The Miami Citizens National Bank & Trust Company.
In 1987 their name became: Citizens Heritage Bank, National Association.
In 1989 their name became: The Fifth Third Bank of Miami Valley, National Association.
In 1991 their name became: The Fifth Third Bank of Western Ohio, National Association.
In 1997 their name became: Fifth Third Bank of Western Ohio.
In 2001 their name became: Fifth Third Bank.
In 2021 their name became: Fifth Third Bank, National Association.
The following addresses are where Fifth Third Bank, National Association has had their headquarters:
Moved From: 401-03 NORTH MAIN STREET to 123 Market Street, Piqua, OH 45356.
Moved From: 123 MARKET STREET to One South Main Street, Dayton, OH 45402.
Moved From: ONE SOUTH MAIN STREET to 110 North Main Street, Dayton, OH 45402.
Moved From: ONE SOUTH MAIN STREET to 38 Fountain Square Plz, Cincinnati, OH 45202.
The following shows transitions that are what have ultimately result in Fifth Third Bank, National Association becoming what it is today, for better or worse.
Heritage National Bank and Trust Company (1988)
The Citizens State Bank of Greenville, Ohio (1989)
The Fifth Third Bank of Western Ohio, National Association (1991)
First Lima National Bank of Lima, Ohio (1992)
Citizens Federal Bank, F.S.B., a Federal Savings Bank (1998)
The Fifth Third Bank (2001)
Fifth Third Bank, Northwestern Ohio, National Association (2001)
The Fifth Third Bank of Columbus (2001)
Fifth Third Bank, Ohio Valley (2001)
Capital Bank National Association (2001)
Fifth Third Bank (2009)
Fifth Third Bank, National Association (2009)
MB Financial Bank, National Association (2019)