Fifth Third Bank has 1216 banking locations. Their corporate headquarters is listed as: 38 Fountain Square Plaza in Cincinnati Ohio. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations.
1.5 out of 5 stars from 8 reviews.
The customer service is horrendous. Customer service has fallen off the cliff. No one willing to list to customer service transactions problems.
Not much respect as one of your customers with checking and savings.
Give me my money!!! Never had my payroll check held before. Why now? Right when I need the money I deposited. Everyone has told me something different whether over the phone or in now the second branch office
Had an awful experience with customer service. They can't be serious.
For the last three months, my loan payment has been applied to interest only and they are showing me as not making a payment and assessing a late fee. I’ve called twice and it’s still happening. Get you act together!
They dont deserve not even one star, I couldn't remove that one star from this review. Mortgage department is terrible one error after another. If you are thinking of getting a mortgage with this bank run the other way. I have never experienced such ineptitude and so many errors with any other bank as I have with this one. I have an escrow account and they didnt make the payment causing my insurance to lapse when I found out I had to pay out of pocket and now I am receiving threatening letters about the lapse??? when they were supposed to have taken care of that. Do not do business with them.
Customer service has gone downhill. Not willing to assist with debit card transaction problems.
They dont know how to treat their customers. They charged me a overdraft fee because of a mistake they made and would not reverse the fee