JPMorgan Chase Bank, National Association has 5,130 banking locations. Their corporate headquarters address is listed as: 1111 Polaris Pkwy in Columbus Ohio.
This corporate page for JPMorgan Chase Bank, National Association includes ratings, links to all JPMorgan Chase Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
JPMorgan Chase Bank, National Association Corporate Headquarters Address:
JPMorgan Chase Bank, National Association
1111 Polaris Pkwy
Columbus, Ohio 43240
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JPMorgan Chase Bank, National Association Headquarters Phone Number:
(614) 217-6284
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JPMorgan Chase Bank, National Association Location Area Map
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 2:00 PM
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1111 Polaris Pkwy
Columbus, Ohio 43240
Became FDIC Insured:
01/01/1934
Corporate Website:
www.jpmorganchase.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/01/2023
Bank Specialty/Focus:
International Specialization
Bank Holding Company:
JPMORGAN CHASE&CO
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$3,385,581,000,000
Deposits:
$2,459,921,000,000
Deposits Held Domestically:
$2,020,955,000,000
Equity Capital:
$317,802,000,000
Net Income:
$38,886,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for JPMorgan Chase Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More JPMorgan Chase Bank, National Association Complaints:
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Complaint ID: 8132450
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Company: JPMORGAN CHASE & CO.
Complaint: I recently pulled up my credit report and I noticed a couple of inquiries that I don't recognized or approve. I need help remove them of my report they are as following XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8132265
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Company: JPMORGAN CHASE & CO.
Complaint: Hello. I am hoping that you can please help me with this issue. Long story short. On XX/XX/2023 at XXXX pm my XXXX account was hacked. Hacker stated that prior orders were not received. Hacker requested {$100.00} worth of gift cards. Hacker than purchased XXXX on XXXX XXXX XXXX. XX/XX/2023 Hacker purchased a computer monitor amount {$150.00} on my credit card to be shipped to my previous address where my mother currently lives. On XX/XX/2023 Hacker purchased {$190.00} worth of batteries on my card to once again be shipped to my previous address. Each time there was suspicious activity I called XXXX to report the situation and also called Chase to report the situation. I did everything they asked of me. I thought everything was taken care of until the fraudulent charges amounts {$150.00} and {$190.00} showed up on my bank statement again. Sense than I have spend hours on the phone between Chase and XXXX. I have provided chase with everything theyve asked including my phone records with XXXX and Chase, an XXXX complaint form with the FBI, all of my recorded calls with XXXX, a XXXX page document of fraudulent statements in which the hacker was impersonating me and messaging the XXXX bot about the fraudulent orders they made, and all of purchases made with XXXX in the past 2 years. This has been a complete nightmare that Ive been dealing with for almost three months. I even went into a Chase branch to back on XX/XX/2023 to talk to someone and they still didnt seem to have an solution. Today XX/XX/2023 I was finally able to talk to a Chase representative who seemed to be able to help and during a XXXX way call with the Chase representative and XXXX representative the Chase representative hung up in the middle of the call and didnt call back. I feel like these two companies are spinning me in circles always leading back to me being responsible something I didnt do. I wish they would do whatever research thats involved in a hacking situation correctly. I dont know how many more times I can tell them I was hacked. With 3 months going by and these amounts still being on my account it is now also impacting my credit scorXXXX. I really dont know what else I can do.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8132263
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Company: JPMORGAN CHASE & CO.
Complaint: On XX/XX/XXXX I've received a phone call from Chase Dispute Department providing me with an update on the case associated with the charge posted on XX/XX/XXXX with XXXX for amount of {$2500.00}. Representative informed me that the merchant received the inquiry and contesting the dispute, therefore Chase was asking for supporting documentation for further proceedings. I've informed representative that I do in fact have all the supporting information and would like to submit it to Chase and asked for a Claim ID for this case. I was informed about the claim ID and was told to expect a letter from Chase which I need to fill out and submit with the supporting documentation. On XX/XX/XXXX I've received a notification that the letter was generated. I've filled out the form ( copy of it attached ) and included all the supporting documentation relevant to this inquiry which was sent to Chase via Chase XXXX XXXX XXXX on Friday, XX/XX/XXXX. Later afternoon Monday, XX/XX/XXXX I gave a call to Chase Dispute Department to confirm did they receive the documents I've provided them with since the department wasn't available via phone over the weekend. I was informed that the case was closed due not receiving the documents, notwithstanding the fact the deadline for the response was on XX/XX/XXXX.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 100 reviews.
628-JPMorgan Chase Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names JPMorgan Chase Bank, National Association has been known by over the years:
In 1959 their name became: Chemical Corn Exchange Bank.
In 1969 their name became: Chemical Bank New York Trust Company.
In 1970 their name became: Chemical Bank.
In 1996 their name became: The Chase Manhattan Bank.
In 2004 their name became: JPMorgan Chase Bank.
In 2006 their name became: JPMorgan Chase Bank, National Association.
The following addresses are where JPMorgan Chase Bank, National Association has had their headquarters:
Moved From: 20 PINE STREET to 277 Park Avenue, New York City, NY 10172.
Moved From: 277 PARK AVENUE to 270 Park Avenue, New York City, NY 10017.
Moved From: 270 PARK AVENUE to 1111 Polaris Parkway, Columbus, OH 43240.
The following shows transitions that are what have ultimately result in JPMorgan Chase Bank, National Association becoming what it is today, for better or worse.
Security National Bank (1975)
Chemical Bank of Suffolk, National Association (1975)
Chemical Bank Hudson Valley, National Association (1977)
Chemical Bank-Buffalo (1990)
Chemical Bank of Rochester (1990)
Chemical Bank of Syracuse (1990)
Chemical Bank Delaware (1992)
Manufacturers Hanover Trust Company (1992)
Texas Commerce Banks (1993)
The Chase Manhattan Bank (National Association) (1996)
The Chase Manhattan Bank, National Association (1996)
Morgan Stanley Trust Company (1998)
Texas Commerce Trust Company of New York (1999)
Chase Bank of Texas, National Association (2000)
Chase Bank of Texas-San Angelo, National Association (2001)
Morgan Guaranty Trust Company of New York (2001)
Bank One, National Association (2004)
Bank One, National Association (2004)
Bank One Trust Company, National Association (2006)
J. P. Morgan Trust Company, National Association (2008)
Washington Mutual Bank FSB (2008)
Custodial Trust Company (2011)
JPMorgan Bank and Trust Company, National Association (2015)
Chase Bank USA, National Association (2019)