JPMorgan Chase Bank, National Association has 5,130 banking locations. Their corporate headquarters address is listed as: 1111 Polaris Pkwy in Columbus Ohio.
This corporate page for JPMorgan Chase Bank, National Association includes ratings, links to all JPMorgan Chase Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
JPMorgan Chase Bank, National Association Corporate Headquarters Address:
JPMorgan Chase Bank, National Association
1111 Polaris Pkwy
Columbus, Ohio 43240
Get mobile directions from current location:
or enter a starting address:
JPMorgan Chase Bank, National Association Headquarters Phone Number:
(614) 217-6284
If you are not looking for their corporate location, but a JPMorgan Chase Bank, National Association branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all JPMorgan Chase Bank, National Association branches in that area.
Skip to Complaints, Ratings, and Reviews
JPMorgan Chase Bank, National Association Location Area Map
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 2:00 PM
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1111 Polaris Pkwy
Columbus, Ohio 43240
Became FDIC Insured:
01/01/1934
Corporate Website:
www.jpmorganchase.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/01/2023
Bank Specialty/Focus:
International Specialization
Bank Holding Company:
JPMORGAN CHASE&CO
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$3,385,581,000,000
Deposits:
$2,459,921,000,000
Deposits Held Domestically:
$2,020,955,000,000
Equity Capital:
$317,802,000,000
Net Income:
$38,886,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for JPMorgan Chase Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages:
Previous 1
2
3
4
5
6
7
8
9
...
90
Next
Pages:
Previous 1
2
3
4
5
6
7
8
9
...
90
Next
View More JPMorgan Chase Bank, National Association Complaints:
Previous 1
2
3
4
5
6
7
8
9
...
90
Next
Complaint ID: 8154994
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
Subissue:
Company: JPMORGAN CHASE & CO.
Complaint: XX/XX/2023 XXXX PM XXXX XXXX train station XXXX XXXX XXXX XXXX XXXX young man approached me asking for donations for his basketball team. I didnt have cash on me but wanted to help, he mentioned he is accepting XXXX and XXXX XXXX XXXX He provided me his email address but it was long and came up invalid XXXX email address. Then the man said he can enter the email address and I without thinking, let him take my phone to enter. He proceeded to transfer XXXX to his XXXX account then ran away. The mail address he used was XXXX.
I called XXXX immediately to inform them what happened then filed a police report the same day. The police mentioned I was the XXXX person that has come to their precinct with the same story.
XXXX notified me on XX/XX/XXXX that there was nothing they can do given the transaction was deemed authorized.
I understand that on paper everything looks authorized given I signed into my account to transfer this individual money. However, this is far from the truth. XXXX has access to see both XXXX accounts and if the money was transferred without the consent of the payer, there should still be some action completed against the recipient of the payment.
Truthfully, although XXXX is a substantial amount of money, I can get by my day to day with losing XXXX, what I really want help fight for is the many other people that fell for this scam and cant pay their rent or food just because they wanted to help this young man out.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8154620
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Company: JPMORGAN CHASE & CO.
Complaint: On XX/XX/2024 my debit card was used to make an unauthorized purchase of XXXX at a XXXX store. I noticed on XX/XX/2024 I immediately contacted my bank to report the problem, my back told me the would investigate and temporarily refund me while the investigation was ongoing. I then checked the status of the claim days later and was told the claim was closed due to my personal pin being used at the time of purchase. Which was a complete false statement I then reached out to XXXX to figure out if the unauthorized purchase was made by pin to later find out it was a credit approved purchase. I then reached back out to my bank ( chase ) to reopen the claim but was denied.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8154489
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Company: JPMORGAN CHASE & CO.
Complaint: I sent a communication to JP Morgan Chase Bank XXXX XXXX XXXX, regarding my option to opt out of having my nonpublic personal information shared/reported to any credit bureaus including XXXX, XXXX and XXXX. In regards 15 USC Code 6802, it states that : a financial institution may not, directly or through any affiliate, disclose to a nonaffiliated third party ( JP MORGAN CHASE AND THE BUREAUS MENTIONED ABOVE ARE NOT AFFILIATED ) any nonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section 6803 of this title.
( b ) Opt out ( 1 ) In general A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party ; ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such third party ; and ( They NEVER gave me this information/option ) ( C ) the consumer is given an explanation of how the consumer can exercise that nondisclosure option. ( Again, they never gave me that option when the transaction was initially done ).
*Also see ; 12 CFR Part 1016 Subpart A* They DID NOT give me full disclosure when the transaction initially took place, which is misleading and fraudulent.
NONPUBLIC PERSONAL INFORMATION MEANS : personally identifiable financial information ( i ) provided by a consumer to a financial institution ; ( ii ) resulting from any transaction with the consumer or any service performed for the consumer ; or ( iii ) otherwise obtained by the financial institution.
NON AFFILIATED THIRD PARTY MEANS : any entity that is not an affiliate of, or related by common ownership or affiliated by corporate control with, the financial institution, but does not include a joint employee of such institution.
I am demanding that this information that I choose to no longer have shared with the bureaus, be removed from all of my credit reports immediately. In addition, compensation for their violations of the law and making my life difficult.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More JPMorgan Chase Bank, National Association Complaints:
Previous 1
2
3
4
5
6
7
8
9
...
90
Next
Average Customer Rating
3 out of 5 stars from 100 reviews.
628-JPMorgan Chase Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names JPMorgan Chase Bank, National Association has been known by over the years:
In 1959 their name became: Chemical Corn Exchange Bank.
In 1969 their name became: Chemical Bank New York Trust Company.
In 1970 their name became: Chemical Bank.
In 1996 their name became: The Chase Manhattan Bank.
In 2004 their name became: JPMorgan Chase Bank.
In 2006 their name became: JPMorgan Chase Bank, National Association.
The following addresses are where JPMorgan Chase Bank, National Association has had their headquarters:
Moved From: 20 PINE STREET to 277 Park Avenue, New York City, NY 10172.
Moved From: 277 PARK AVENUE to 270 Park Avenue, New York City, NY 10017.
Moved From: 270 PARK AVENUE to 1111 Polaris Parkway, Columbus, OH 43240.
The following shows transitions that are what have ultimately result in JPMorgan Chase Bank, National Association becoming what it is today, for better or worse.
Security National Bank (1975)
Chemical Bank of Suffolk, National Association (1975)
Chemical Bank Hudson Valley, National Association (1977)
Chemical Bank-Buffalo (1990)
Chemical Bank of Rochester (1990)
Chemical Bank of Syracuse (1990)
Chemical Bank Delaware (1992)
Manufacturers Hanover Trust Company (1992)
Texas Commerce Banks (1993)
The Chase Manhattan Bank (National Association) (1996)
The Chase Manhattan Bank, National Association (1996)
Morgan Stanley Trust Company (1998)
Texas Commerce Trust Company of New York (1999)
Chase Bank of Texas, National Association (2000)
Chase Bank of Texas-San Angelo, National Association (2001)
Morgan Guaranty Trust Company of New York (2001)
Bank One, National Association (2004)
Bank One, National Association (2004)
Bank One Trust Company, National Association (2006)
J. P. Morgan Trust Company, National Association (2008)
Washington Mutual Bank FSB (2008)
Custodial Trust Company (2011)
JPMorgan Bank and Trust Company, National Association (2015)
Chase Bank USA, National Association (2019)