First National Bank of Omaha has 121 banking locations. Their corporate headquarters address is listed as: 1601 Capitol Avenue in Omaha Nebraska.
This corporate page for First National Bank of Omaha includes ratings, links to all First National Bank of Omaha branch profiles locations, reviews, corporate details, directions, office hours, online banking website, and branch locations.
First National Bank of Omaha Corporate Headquarters Address:
First National Bank of Omaha
1601 Capitol Avenue
Omaha, Nebraska 68102
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First National Bank of Omaha Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 12:00 PM
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1601 Capitol Avenue
Omaha, Nebraska 68102
Became FDIC Insured:
01/01/1934
Corporate Website:
www.fnbo.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
LAURITZEN CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$25,827,586,000
Equity Capital:
$2,501,794,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Kansas City
Federal Reserve District:
Kansas City
The following is a directory of all branch offices for First National Bank of Omaha. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More First National Bank of Omaha Complaints:
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2 Complaint ID: 8419635
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Company: FIRST NATIONAL BANK OF OMAHA
Complaint: According to the Fair Credit Reporting Act 15 USC 1681 section 602 ( a ), there is a need to ensure that consumer reporting agencies exercise their responsibilities with fairness, impartiality, and respect for the consumers right to privacy. XXXX, XXXX, and XXXX are consumer reporting agencies, and I am the Consumer. I have the right to ensure my private information isn't shared, as backed by 15 USC 6801, which states that financial institutions have an obligation to respect customer privacy. AmeriFirst Home Improvement is a financial institution under that title. 15 USC 1681 section 604 ( a ) ( 2 ) states that consumer reporting agencies may furnish a consumer report only in accordance with the written instructions of the consumer. AmeriFirst Home Improvement, XXXX, and XXXX do not have my consent to furnish this information, nor do they have my written consent. Any and all consent to AmeriFirst Home Improvement, XXXX, and XXXX, whether verbal, non-verbal, written, implied, or otherwise, is revoked. Furthermore, 15 USC 6802 ( b ) ( c ) states that a financial institution may not disclose nonpublic personal information to a nonaffiliated third party without informing the consumer of their right to exercise a nondisclosure option. AmeriFirst Home Improvement never informed me of this right. Moreover, 15 USC 1681C ( a ) ( 5 ) prohibits consumer reporting agencies from including adverse items of information in a report without authorization. This account is an adverse item being reported without my permission, which is unlawful. Additionally, 15 U.S. Code 1681s2 ( A ) ( 1 ) states that a person shall not furnish inaccurate information to a consumer reporting agency, and 15 U.S. Code 1681e mandates that consumer reporting agencies maintain reasonable procedures to avoid violations. XXXX and XXXX are not maintaining reasonable procedures. Lastly, 12 CFR 1016.7 allows consumers to opt out at any time. Therefore, I am opting out of AmeriFirst Home Improvement 's reporting services.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8517773
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Subissue: Problem with fees
Company: FIRST NATIONAL BANK OF OMAHA
Complaint:
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8476518
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Subissue: Problem with customer service
Company: FIRST NATIONAL BANK OF OMAHA
Complaint:
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More First National Bank of Omaha Complaints:
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Average Customer Rating
2 out of 5 stars from 15 reviews.
5452-First National Bank of Omaha
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on October 31 2022 by Francisco A
this bank has [-] worst costumer service/ credit card resolution department unprofessional all [-] way to [-] top i have called for a week trying to speak to a supervisor and have been handed upon ignored, i ask to speak with someone in charge and it is a filter there is no way to get to any one, paid criminal one covering [-] meritocracy of [-] other is like [-] organize gang DISAPPOINTING
Reviewed on August 16 2022 by Doug G
This is [-] worst company to have a credit card card with ( speedeway). I called to pay off [-] card told [-] [-] total after there going through [-] many prompts on phone . Got [-] total sent a check to [-] out [-] card. To [-] surprise [-] next statement arrives with a 30.00 late fee and a amount due of over 50.00. I called customer service number on invoice spoke with rep and manager on phone . Both told [-] that [-] info I got was wrong and [-] [-]'t know why it [-] that. This company like many with [-] way things are is just looking to make money . Stay away [-]'t [-] [-] with
Reviewed on June 30 2022 by Clifford C
I called [-] Customer Service number and got [-] typical recording of "Your call is very important to us..." 22 minutes on hold and finally a human answered [-] phone. Obviously customer calls are not very important to FNB or they would staff [-] customer service lines to avoid these [-] waits. It is obvious that they expect customers to wait 20 minutes or longer because [-] recording tells you to expect a delay of 15 to 20 minutes. Congratulations, you are now as arrogant as [-] Big Banks.
Reviewed on August 13 2021 by Stephanie S
Worse bank ever save yourself [-] hassle bank elsewhere
Reviewed on February 04 2021 by Barbara
Avoid this bank like [-] plague! I wrote a [-] detailed review previously and fnbo chose to delete it. I guess [-] truth hurts!
Reviewed on December 31 2020 by Mo R
[-] account. Sent checks starting with 100; they didn't ask what number they should start with. Phone banking system antiquated, cumbersome; and time consuming; needs updating,. I [-]'t internet bank but they want [-] to log in to submit a question. WT???"?
Reviewed on December 18 2020 by Greg R
Reviewed on November 28 2020 by Sharon C
Consumer's Original Complaint :
Balance transfer from FNBO to Mr. [-]/Nationstar has not been completed although I have been billed by FNBO.
On 10/26/2020 I took advantage of a First [-] Bank of Omaha promotion and transferred $1477.82 to pay off [-] Mr. [-]/Nationstar credit card ending in 9694. FNBO billed [-] [-] same day. [-] transfer to Mr. [-]/Nationstar has never been completed! I called FNBO around 11/10 and was told I had to wait 21 days. I called again when 21 days had lapsed and was told [-] payment was cashed 10/30 by Wells Fargo! I have NEVER had [-] account with Wells Fargo! I was told they would look into it and get back to [-]. I have not heard from FNBO.
Consumer's Desired Resolution:
I want a refund from FNBO of $1477.82 plus interest that has been charged. This is a mistake made by FNBO and I want [-] immediate refund.
Consumer's Original Complaint :
Balance transfer from FNBO to Mr. [-]/Nationstar has not been completed although I have been billed by FNBO.
On 10/26/2020 I took advantage of a First [-] Bank of Omaha promotion and transferred $1477.82 to pay off [-] Mr. [-]/Nationstar credit card ending in 9694. FNBO billed [-] [-] same day. [-] transfer to Mr. [-]/Nationstar has never been completed! I called FNBO around 11/10 and was told I had to wait 21 days. I called again when 21 days had lapsed and was told [-] payment was cashed 10/30 by Wells Fargo! I have NEVER had [-] account with Wells Fargo! I was told they would look into it and get back to [-]. I have not heard from FNBO.
Consumer's Desired Resolution:
I want a refund from FNBO of $1477.82 plus interest that has been charged. This is a mistake made by FNBO and I want [-] immediate refund.
Reviewed on October 22 2020 by Aaron K
This bank is a complete [-]. 3 years of NEVER MISSING PAYMENTS, they closed [-] account because of excessive inquiries. Never bothered to see that I purchased a [-] [-] Dodge Product, but closed [-] account because [-] dealership was trying to get [-] [-] best deal.
Reviewed on September 01 2020 by Julie j
They are receiving [-] worst rating possible due to their lack of concern or assistance in helping us through a case of identity theft and fraud involving our checking account. We have been well established customers for a good part of 15 years. With this [-], we have loans through FNB thst [-] now be transferred to another bank after our ordeal which left us a month of they are receiving [-] ing 6labsolutely nothing to cstch [-] person or persons who did this, but too
1st [-] Bsnk of Omaha receives [-] worst few from us after thinking we bad established a great relationship over a 15 year relationsnip that we thought been established for years. We had our bsnk account compromised (which bas never happened to us before so this was a devastating ordeal. At [-] same time, they(meaning [-]
Hinstead, made it their [-] to worsen [-] already devastating event. [-] so called investigation was clearly to try to prove they were were making it up instead of trying to catch [-] theif. These people or person also got alot of money off of our PayPal account, but they fixed it right
Reviewed on July 23 2019 by Jeanette A
Get a different credit card! Customer service [-] not help a customer but [-] [-] everything they can to help [-] bank. Hidden fees and additional interest charges are added even after [-] credit card has been paid off in full. Interest is charged on a [-] balance. [-] yourself a favor and [-]’t bank or get a credit card with this bank. This include [-] Vegas Mlife rewards credit card. This is [-] card I have and have was forced to pay all [-] additional fees since [-] bank puts all [-] blame on its clients and not once apologizing for [-] inconvenience or showing any empathy.
Reviewed on February 08 2019 by GW
[-]'t expect timely resolution to a credit card dispute. In [-].mean time your credit is [-] and they never asked for proof, which I had plenty of to give them. Use pay [-] instead. First [-] customer service agent [-] is also rude, and yelled at [-], interrupted [-], cut [-] off, ad's [-] [-] math. Worst customer service ever!
Reviewed on November 09 2018 by Matt
Horrible customer service, no accountability, literally was told "We [-]'t make mistakes"
Reviewed on February 28 2018 by Janet
BRAVO! Thank you for standing up to [-] NRA to protect innocent people from assault weapons.
Reviewed on October 14 2017 by Deborah M
I paid off [-] account and all of [-] current charges for [-] month before [-] end of [-] month and they charged [-] interest on a [-] balance.
The following are other names First National Bank of Omaha has been known by over the years:
In 1988 their name became: First National Bank of Omaha.
The following addresses are where First National Bank of Omaha has had their headquarters:
Moved From: SIXTEENTH AND FARNAM STREETS to One First National Center, Omaha, NE 68102.
Moved From: ONE FIRST NATIONAL CENTER to 16th And Dodge Streets, 10th Floor West, Omaha, NE 68102.
Moved From: 16TH AND DODGE STREETS, 10TH FLOOR WEST to 16th And Dodge Streets, Omaha, NE 68102.
Moved From: 16TH AND DODGE STREETS to 16th And Dodge Streets, Omaha, NE 68197.
Moved From: 16TH AND DODGE STREETS to 1620 Dodge Street, Omaha, NE 68197.
Moved From: 1620 DODGE STREET to 1601 Capitol Avenue, Omaha, NE 68102.
The following shows transitions that are what have ultimately result in First National Bank of Omaha becoming what it is today, for better or worse.
First Security Bank & Trust Co. (1988)
First of Omaha Savings Co. (1989)
First State Bank (2001)
Mills County Bank National Association (2008)
InfiBank, National Association (2010)
First National Bank (2010)
Castle Bank, National Association (2010)
First National Bank of Kansas (2010)
First National Bank (2014)
First National Bank & Trust Company of Columbus (2014)
Platte Valley State Bank & Trust Company (2014)
The Fremont National Bank and Trust Company (2014)
First National Bank South Dakota (2014)
Western States Bank (2022)