First National Bank of Omaha Corporate

Complaint ID: 7937266

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Company: FIRST NATIONAL BANK OF OMAHA

Complaint: I received a credit alert on XX/XX/23 from XXXX XXXX stating that someone opened a credit card under my name. This was done without my knowledge and consent. I called FNBO and informed them of this so they put a freeze on my account. They recommended that I notify the Credit Bureau in which I did.

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

---

Complaint ID: 7920631

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Account information incorrect

Company: FIRST NATIONAL BANK OF OMAHA

Complaint: This debt engaged in abusive, deceptive and unfair practices of the FDCPA which prohibits. They furnished this account that we didnt agree upon and I didnt sign an agreement on. A legal contract is signed by two parties and I did not participate in any of it. More so they didnt follow the proper 5 step validation procedure which make this unfair practices. According to the FDCPA Im entitled to XXXX dollars per violation and clearly they violated my rights.

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

---

Complaint ID: 7912286

Product: Checking or savings account

Sub-Product: Savings account

Issue: Managing an account

Subissue: Deposits and withdrawals

Company: FIRST NATIONAL BANK OF OMAHA

Complaint: I have a savings account with the XXXX XXXX a subsidiary of First National Bank of Omaha. XXXX XXXX is a privately held e-bank, FDIC-insured institution, that is not affiliated with the Federal Reserve System . Since XXXX I have been making ACH transfers from one of my XXXX XXXX accounts. Out of nowhere, XXXX XXXX restricted my ability to withdraw MY money from my savings account. XXXX didnt give me any explanation or inform me of how long this restriction will be in place. XXXX claims they are investigating suspicious activity I invited XXXXXXXX to check my credit report and contact the FBI and the IRS. They responded by asking me for an ID and a XXXX XXXX statement and the restriction continued without an explanation. They sent me an encrypted email to which I should reply and attach the information requested. The first reply to the encrypted email was not successful so we did it again. I have asked for three consecutive days if they received the information and they have ignored my emails. Bottom line, XXXX is blocking MY money, turning my savings account into an irretrievable deposit, and ignoring my emails. Can the investigation continue indefinitely? How can the bank regulators allow this abuse to happen? Even the police are required to show cause to act, but not the bankers. XXXX XXXXXXXX is acting more like a scam than a legitimate bank. Profiling based on perceived race, ethnicity, national origin, or religion is patently illegal, it violates the U.S. Constitutions core promises of equal protection under the law to all and freedom from searches and seizures without evidence of criminal activity. Accordingly, show me the evidence of criminal activity or lift the restriction.

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

---