Bank of America, National Association

Bank of America, National Association has 4072 banking locations. Their corporate headquarters address is listed as: 100 N Tryon St in Charlotte North Carolina.

Below you will find ratings, the closest Bank of America, National Association near you, reviews, Bank of America, National Association corporate information, directions, ABA routing numbers, Bank of America, National Association's corporate headquarters, complaints filed with the government and consumer boards, office hours, their phone number, online banking website, and branch locations.



Bank of America, National Association Corporate Headquarters Address:
Bank of America, National Association
100 N Tryon St
Charlotte, North Carolina 28202 Get mobile directions from current location:

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Bank of America, National Association Headquarters Phone Number: (980) 335-3561
Not the Bank of America, National Association banking location you're looking for? Find a Bank of America, National Association near you by entering your city and/or zip code below, and we will return any Bank of America, National Association bank branches in that location.
Bank of America, National Association Location Are Map


Bank of America ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: Bank of America in Charlotte, North Carolina to get their routing number
parts of a check - routing account number
Bank of America, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed

Bank of America, National Association Reviews, Branches, and Financial Information

Bank of America, National Association Overview
Bank's Headquarters:
100 N Tryon St
Charlotte, North Carolina 28202
Established:
10/17/1904
Became FDIC Insured:
01/01/1934
Corporate Website:
Corporate Structure
Number of Branches:
4072
US Bank Branches:
3862
Foreign Offices:
229
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
BANK OF AMERICA CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot (updated periodically)
Assets:
$2407902000
Deposits:
$2034383000
Deposits Held Domestically:
$1931589000
Equity Capital:
$228937000
Net Income:
$19173000
Additional Websites where they accept or solicit for deposits:
www.ml.com
www.merrilledge.com
www.mymerrill.com
privatebank.bankofamerica.com/
promo.bankofamerica.com
secure.bankofamerica.com
about.bankofamerica.com
promotions.bankofamerica.com
benefits.ml.com
olui2.fspl2.ml.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Charlotte
Regulator:
OCC
Bank of America, National Association Complaints
Complaint ID: 4483350

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint: these accounts don't belong to me. please remove accounts : 1. Identity Theft XXXX Date of inquiry : XX/XX/XXXX This is not mine. 2. Identity Theft XXXX Date of inquiry : XX/XX/XXXX This is not mine. 3. Identity Theft XXXX XXXX XXXX Account Number : XXXX This is not mine. 4. Identity Theft XXXX XXXX Account Number : XXXX This is not mine. 5. Identity Theft XXXX XXXX XXXX Account Number : XXXX This is not mine. 6. Identity Theft BANK OF AMERICA Account Number : XXXX This is not mine. 7. Identity Theft XXXX XXXX XXXX Account Number : XXXX This is not mine. 8. Identity Theft XXXX Date of inquiry : XX/XX/XXXX This is not mine. 9. Identity Theft XXXXXXXX XXXX Date of inquiry : XX/XX/XXXX This is not mine. 10. Identity Theft XXXXXXXX XXXX Date of inquiry : XX/XX/XXXX This is not mine. 11. Identity Theft XXXX Date of inquiry : XX/XX/XXXX This is not mine.

Company Response: Untimely response

Timely Response: No

Consumer Disputed: N/A


Complaint ID: 4483182

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint:

Company Response: Untimely response

Timely Response: No

Consumer Disputed: N/A


Complaint ID: 3715559

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Problem accessing account

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Bank of America, National Association Reviews and Ratings
Average Customer Rating

3.5 out of 5 stars from 45 reviews.

Average Customer Star Rating
3510-Bank of America

Reviews
1 stars

Reviewed on November 12 2022 by Mary J

Bank of Americia kept my last mobile deposit of $300.00. They said it would take 90 days to investigate if the deposit should go to me. It has been 120 days and I have not received a check or anything from them. BAD business!!!


5 stars

Reviewed on September 15 2021 by Feliberto I

5


5 stars

Reviewed on September 04 2021 by Richard M

accounts


5 stars

Reviewed on August 30 2021 by Zostaprogram D

Of bano of America


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. The staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. The staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. The staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on May 06 2021 by Fiduciary

ALL RECORDS OF INDUSTRY


5 stars

Reviewed on May 06 2021 by John L

Worst bank to be with


5 stars

Reviewed on April 24 2021 by Javie

Would you like to know the worth of your?


5 stars

Reviewed on March 17 2021 by Teri B

They are rich from charging there customers overdraft fees and doing everything in there power to ensure that the customer has a negative balance. They make internal withdrawals causing debit transactions to keep trying to come out after they were approved by the merchant. I hate this bank and I will tell everyone with ears to hear!


5 stars

Reviewed on February 17 2021 by Ron F

I have a Edd claim the bank blocked my account and had me on the phone with Edd for over a weeklies they said they needed updated information then said I need to be reverie and a external message from edd to the bank was sent all done then the bank tells me they did not blocked my account and on there end I have no issue's not Identify or contact information nothing and the best thing I recorded the whole thing Edd and bank of America on the same call the Edd said they have no issue to the bank and that Edd does not block cards like the bank would have me believe...caught in a bald face lie I've done everything the bank has asked so has Edd yet my account is still locked why????and why lie to me all this time I'm homeless and was given that money to get through this and you vare playing games well I'm going to release this video tape every where


5 stars

Reviewed on January 29 2021 by Robin S

I want to use my account


5 stars

Reviewed on January 29 2021 by Robin S

I want money out my account


5 stars

Reviewed on January 29 2021 by Robin S

Want out much it is


1 stars

Reviewed on December 30 2020 by Carlos M

The only thing this bank has is convenience of them being in just about every city but they are the WORST to deal with when you have any type of issue, VERY BAD!!! They make no sense and dont care what you say and they lie to you one after the other. ALSO DO NOT OPEN ANY COURT RESTRICTED ACCOUNTS WITH THE THEY WILL MAKE YOUR LIFE A LIVING HELL!!!!


5 stars

Reviewed on December 07 2020 by Doug w

I've been on unemployment due to a illness in the family and receive a card from B of. A. And B.of A froze unemployment for a whole lot of people who depend on it to make ends.meet. Good going Bank of America .You guys suck.


1 stars

Reviewed on October 09 2020 by Douglas k

I have to say that it’s bullshit that your bank charges $8.00 to cash a payroll check issued by an employer if the employee doesn’t have a Bank of America account.


1 stars

Reviewed on September 14 2020 by Dr. W

BofA has horrific customer service!!! It is the worst and terrible. The staff is pathetic and so is the leadership!!!


5 stars

Reviewed on August 27 2020 by Amanda

5


5 stars

Reviewed on August 04 2020 by Levan a

Send me my compensation for exploiting my ideas with the public and internationally businesses for profit gain of my copyrighted ideas


1 stars

Reviewed on July 26 2020 by Kianna

Awful bank! They prey on poor people. I made my sister change to another bank and still working on a friend who they keep poaching from her account.


5 stars

Reviewed on July 25 2020 by Caesar C

the automated system is not set up right and you should fire everyone in your fraud dept they dont know what they are doing and they are extreamly rude


2 stars

Reviewed on July 21 2020 by Maureen

Little


1 stars

Reviewed on July 13 2020 by Kristi P

your recordings are terrible how can you find an open bank, all you do is lie!


1 stars

Reviewed on July 10 2020 by John

Boa


1 stars

Reviewed on July 01 2020 by Tom C

BOA lost my friend Tavarish's $16k wire from early June. I will never consider banking with you and I WILL POST this on my YouTube channel with almost 500k followers, as well as other social media channels. FIX THIS!


5 stars

Reviewed on June 28 2020 by ZachariahZepeda

0


5 stars

Reviewed on June 24 2020 by Lupeachra D

Reversed monthly m fees already paid. Allowed google to keep my money


1 stars

Reviewed on June 23 2020 by Ashley V

Horrible service waited on hold for them to disconnect needed a new card sent with the same card number and they would not do it because it was already ordered which had only been 10 minutes prior


5 stars

Reviewed on June 09 2020 by Mary L

VERY POOR BANK11


5 stars

Reviewed on May 31 2020 by Theresa G

The worst bank ever. Very unprofessional and was told they could not give me corporates number.


1 stars

Reviewed on May 30 2020 by Morris B

WASTE OF BANKING, THEY CLOSE YOUR ACCOUNT THEY BLAME YOU FOR DEPOSITING SOMETHING WHEN SOMETHING WAS SENT TO YOU IN THE MAIL YOU DIDN'T KNOW YOU'RE AN INNOCENT BYSTANDER BECAUSE A COMPANY SENDS YOU A CHECK AND YOU DEPOSIT THE CHECK OF THE BUT THE COMPANY TURNS AROUND SAY THAT THEY NEVER ISSUE THE CHECK THE CHECK WAS FRAUDULENT BUT WHEN THE CHECK WASN'T REALLY FRAUDULENT AND BANK OF AMERICA VOTE LISTEN TO YOU AS A CONSUMER IF YOU HAVE THE EVIDENCE TO PROVE THAT YOU RECEIVED THE CHECK IN THE MAIL OR ANYTHING LIKE THAT GO TO VERSUS BANK NEXT TO AMERICAN AMERICAN EXPRESS NATIONAL BANK B CORPORATION TAKING ADVANTAGE OF THE LITTLE PEOPLE.


5 stars

Reviewed on May 02 2020 by Ashley N

3


5 stars

Reviewed on March 27 2020 by Karen R

I love my bank


5 stars

Reviewed on November 18 2019 by Sara P

5


5 stars

Reviewed on September 18 2019 by Wanda r

Great


1 stars

Reviewed on July 24 2019 by Ron Y

BoA cancelled a credit card and reissued changing the number due to a security breach judged by them. This credit card was linked to another company as a security identifier requiring its number,expiration date and security code. We destroyed that card as instructed on receipt of new cards and now cannot access the other company because we no longer have the card with the security code. BoA was asked for these numbers and cannot find them/ won't find them and told us to find another solution to solve the problem they created. 30 yr customer, we will be leaving due lack of and sometimes ride customer relations. Don't deal with this massive bank, find a small local or regional bank that cares.BoA offers nothing they can't duplicate. My next step is to try to arrange a short appointment with the CEO to tell him why we are leaving after 30 yrs and 10s of millions of dollars passed through his bank.


1 stars

Reviewed on July 22 2019 by IRVING S

WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. HOLD TIMES UNACCEPTABLE. STAFF IS UNTRAINED AND/OR LAZY. THIS IS COSTING SHAREHOLDERS PROFITS BECAUSE CUSTOMERS WILL AVOID USING BOA PRODUCTS. SAD.


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on the bad service received on 5/6 /2019 by Joy Gunn the NEW manager the Sterling Pointe B of A, Lincoln, CA. 95648 .We require a business relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on the bad service received on 5/6 /2019 by Joy Gunn the NEW manager the Sterling Pointe B of A, Lincoln, CA. 95648 .We require a business relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 05 2019 by Bruce H

Very dissatisfied with safe deposit box overcharge. Letter to CEO Brian Moynihan was ignored


1 stars

Reviewed on January 07 2019 by Selena O

The worst customer service towards those who do not make the bank money, are intellectually disabled and make mistake and people of color/foreign nationality


1 stars

Reviewed on December 29 2018 by Gwendolyn S

I am truly upset right now because of the recent lies I have had to endure from this Banking center recently. I was initially sent a promotion letter in the mail stating that if I were to open up a checking account up prior to Oct. 31, 2018 and have two qualifying deposits TOTALING $500 per month to be direct deposit into my checking, that I would receive $150.00 after 60 days, well 60 days went by, then 90 days went by and now the days are going on and on and I still don't have the $150.00 that I was promised in the letter. I have talked with managers in various locations and requested to even speak with someone in the Corporate office, which I have been denied and I don't know why and no one that I've talked to thus far have been able to give me a legitimate reason why I have not received it yet. This situation is very unprofessional to me and a few of the customer service reps, not all but a few of them have also been unprofessional and I don't appreciate it one bit. I want answers and would like to know why this banking center sends out promotions if you know that you are not going to follow through with your promises. I have lost all trust in the facility and if I should receive any promotional offers in the future, I already know to disregard them and trash them because it's all lies.


1 stars

Reviewed on December 12 2018 by Emmy

I could have chosen to open an account anywhere but I chose this one. As an 83 year old women with social security as direct deposit I was surprised to receive a letter stating that within 30 days my account would be closed?! This is no way to treat customers. I plan to change banks now. I guess they weren't making enough money on me.


Bank of America, National Association Branch Bank Locations

Branch Locations for Bank of America, National Association
Bank of America Large Logo
The following is a directory of all branch offices for Bank of America, National Association
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