Bank of America, National Association has 4,020 banking locations. Their corporate headquarters address is listed as: 100 N Tryon St in Charlotte North Carolina.
This corporate page for Bank of America, National Association includes ratings, links to all Bank of America, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Bank of America, National Association Corporate Headquarters Address:
Bank of America, National Association
100 N Tryon St
Charlotte, North Carolina 28202
Get mobile directions from current location:
or enter a starting address:
Bank of America, National Association Headquarters Phone Number:
(980) 335-3561
If you are not looking for their corporate location, but a Bank of America, National Association branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all Bank of America, National Association branches in that area.
Skip to Complaints, Ratings, and Reviews
Bank of America, National Association Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
100 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.bankofamerica.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
BANK OF AMERICA CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$2,465,234,000,000
Deposits:
$1,979,677,000,000
Deposits Held Domestically:
$1,868,639,000,000
Equity Capital:
$229,009,000,000
Net Income:
$24,191,000,000
Additional Websites where they accept or solicit for deposits:
privatebank.bankofamerica.com/
promotions.bankofamerica.com
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Bank of America, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages:
Previous 1
...
62
63
64
65
66
67
68
69
70
Next
Pages:
Previous 1
...
62
63
64
65
66
67
68
69
70
Next
View More Bank of America, National Association Complaints:
Previous 1
...
62
63
64
65
66
67
68
69
70
Next
Complaint ID: 6575823
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Problem with personal statement of dispute
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: Bank Of America did not inform me of my business credit card account being overdue by mail, email or any other form of communication. Instead, they waited until the account was three cycles past due, closed my account and called to tell me it was being sent to collections. Up until that call I had no notice that the account was overdue.
Upon being informed by telephone that there was an overdue balance on my account, I immediately paid the balance, as well as any late fees, and requested from the customer service representative that the late payment and any other negative reports related to this charge be removed from my business credit report. The representative submitted the request and I was informed by mail a few weeks later that my request had been denied. The negative mark from this incident on my business credit report has made it difficult to obtain lines of credit for my business and represents a material hardship for my business.
Given that Bank Of America gave me no notice of an overdue balance, either by email, call or US mail, until after they were commencing collections I do not believe I was given fair notice to address the overdue balance and avoid the negative mark on my credit. I would request that the negative credit events related to this incident be removed from my business credit report.
The pertinent details are below : I made a charge for an airline ticket on my BOA Alaska XXXX card of {$390.00} on XX/XX/2022.
On XX/XX/XXXX an e-statement for my account was sent to my email with a XX/XX/XXXX due date. All of my other accounts with Bank of America are enrolled in autopay, and I believed this one was as well. I was under the impression that the balance would be automatically paid on the due date.
I continued to receive my monthly statements from Bank Of America each month. There was never any indication that the amount was overdue or that there were any issues with non-payment. I assumed, given the lack of any evidence to the contrary that the account was up to date and in good standing.
I received my final statement from Bank of America on XX/XX/2022 indicating the amount due but no information was provided about being overdue or late.
On XX/XX/XXXX I received a call from Bank of America telling me that my account was overdue, had been closed and was being sent to collections. I immediately paid the the full balance on the account and explained that I had received no notice that the account was overdue and had believed that I was enrolled in autopay with this account, just like my other accounts with Bank Of America. In light of this, I requested that the representative submit a request to remove the late payment from my account record and from the credit reporting agency. The customer service representative said should would submit the request.
I received a reply by mail from Bank Of America, dated XX/XX/2022, that my request had been denied.
It is unfair for Bank Of America to commence collection actions and submit adverse reports to credit agencies without first notifying the customer. The lasting negative impact presents a material hardship for my business and Bank Of America 's bad faith practices of failing to notify customers prior to reporting adverse events to credit reporting agencies and taking punitive actions without prior notification should be reviewed by the CPB.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6424746
Product: Debt collection
Sub-Product: I do not know
Issue: Took or threatened to take negative or legal action
Subissue: Collected or attempted to collect exempt funds
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: XXXX took funds out of my Bank of America joint checking account they stole XXXX. Dollars and XXXX saying they have a garnishment against me we had just gotten our social Security monies and had some money from insurance payment to fix my house after surviving Hurricane Ian I filed a complaint with Bank of America they released half of the funds but not the insurance or my husband 's social security money they also charged me {$120.00} Legal fee they never served me with anything they hacked my Bank account and Bank of America let them I've had this account over 20 years thought Bank of America was a reliable company I guess I was very wrong
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6480675
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Subissue: Other problem
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: Unecessary deposits into credit card account of XXXX cents. I have already created cases about such deposits in order of cents earlier, no response from the company. I have filed CFPB cases XXXX. This is quite a manipulative scheme. This is an update to XXXX and XXXX.
Collapse transaction for Transaction date : XX/XX/XXXX INTEREST REF PURCHASES XX/XX/XXXX XX/XX/XXXX Collapse transaction for Transaction date : XX/XX/XXXX INTEREST REF PURCHASES XX/XX/XXXX Transaction date : XX/XX/XXXX Card type : XXXX Transaction type : ATM Cash Advances or Bank Transaction Merchant information : XX/XX/XXXX Reference number : XXXX Merchant Name : get more information about merchant name change INTEREST REF PURCHASES Select to Edit the merchant name Transaction Category : get more information about transaction category Finance : Service Charges/Fees Select to Edit the transaction category Online Purchase : N Type Bank Transaction - {$0.00}
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
View More Bank of America, National Association Complaints:
Previous 1
...
62
63
64
65
66
67
68
69
70
Next
Average Customer Rating
3 out of 5 stars from 45 reviews.
3510-Bank of America
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on November 12 2022 by Mary J
Bank of Americia kept [-] last mobile deposit of $300.00. They [-] it would take 90 days to investigate if [-] deposit should [-] to [-]. It has been 120 days and I have not received a check or anything from them. BAD [-]!!!
Reviewed on September 15 2021 by Feliberto I
Reviewed on September 04 2021 by Richard M
Reviewed on August 30 2021 by Zostaprogram D
Reviewed on July 06 2021 by Kathy H
I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.
Reviewed on July 06 2021 by Kathy H
I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.
Reviewed on July 06 2021 by Kathy H
I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.
Reviewed on May 06 2021 by Fiduciary
Reviewed on May 06 2021 by John L
Reviewed on April 24 2021 by Javie
Would you like to know [-] worth of your?
Reviewed on March 17 2021 by Teri B
They are [-] from charging there customers overdraft fees and doing everything in there [-] to ensure that [-] customer has a negative balance. They make internal withdrawals causing debit transactions to [-] trying to come out after they were approved by [-] merchant. I hate this bank and I [-] tell everyone with ears to hear!
Reviewed on February 17 2021 by Ron F
I have a Edd claim [-] bank blocked [-] account and had [-] on [-] phone with Edd for over a weeklies they [-] they needed updated information then [-] I need to be reverie and a external [-] from edd to [-] bank was sent all done then [-] bank tells [-] they did not blocked [-] account and on there end I have no issue's not Identify or contact information nothing and [-] best thing I recorded [-] whole thing Edd and bank of [-] on [-] same call [-] Edd [-] they have no issue to [-] bank and that Edd does not block cards like [-] bank would have [-] believe...caught in a bald face lie I've done everything [-] bank has asked so has Edd yet [-] account is still locked why????and why lie to [-] all this time I'm homeless and was given that money to get through this and you vare playing games well I'm going to release this video [-] every where
Reviewed on January 29 2021 by Robin S
I want to use [-] account
Reviewed on January 29 2021 by Robin S
I want money out [-] account
Reviewed on January 29 2021 by Robin S
Reviewed on December 30 2020 by Carlos M
[-] only thing this bank has is convenience of them being in just about every city but they are [-] WORST to deal with when you have any type of issue, VERY BAD!!! They make no sense and dont care what you say and they lie to you one after [-] other. ALSO [-] NOT [-] ANY [-] RESTRICTED ACCOUNTS WITH [-] THEY [-] MAKE YOUR LIFE A LIVING [-]!!!!
Reviewed on December 07 2020 by Doug w
I've been on unemployment due to a illness in [-] family and receive a card from B of. A. And B.of A froze unemployment for a whole lot of people who depend on it to make ends.meet. Good going Bank of [-] .You guys [-].
Reviewed on October 09 2020 by Douglas k
I have to say that it’s [-] that your bank charges $8.00 to [-] a [-] check issued by [-] employer if [-] employee doesn’t have a Bank of [-] account.
Reviewed on September 14 2020 by Dr. W
BofA has horrific customer service!!! It is [-] worst and terrible. [-] staff is pathetic and so is [-] leadership!!!
Reviewed on August 27 2020 by Amanda
Reviewed on August 04 2020 by Levan a
Send [-] [-] compensation for exploiting [-] ideas with [-] public and internationally businesses for profit gain of [-] copyrighted ideas
Reviewed on July 26 2020 by Kianna
Awful bank! They prey on poor people. I made [-] sister change to another bank and still working on a friend who they [-] poaching from her account.
Reviewed on July 25 2020 by Caesar C
[-] automated system is not set up right and you should fire everyone in your fraud [-] they dont know what they are doing and they are extreamly rude
Reviewed on July 21 2020 by Maureen
Reviewed on July 13 2020 by Kristi P
your recordings are terrible [-] can you find [-] [-] bank, all you [-] is lie!
Reviewed on July 10 2020 by John
Reviewed on July 01 2020 by Tom C
BOA lost [-] friend Tavarish's $16k wire from early [-]. I [-] never consider banking with you and I [-] POST this on [-] YouTube channel with almost 500k followers, as well as other social media channels. FIX THIS!
Reviewed on June 28 2020 by ZachariahZepeda
Reviewed on June 24 2020 by Lupeachra D
Reversed monthly m fees already paid. Allowed google to [-] [-] money
Reviewed on June 23 2020 by Ashley V
Horrible service waited on hold for them to disconnect needed a [-] card sent with [-] same card number and they would not [-] it because it was already ordered which had only been 10 minutes prior
Reviewed on June 09 2020 by Mary L
Reviewed on May 31 2020 by Theresa G
[-] worst bank ever. Very unprofessional and was told they could not give [-] corporates number.
Reviewed on May 30 2020 by Morris B
WASTE OF BANKING, THEY CLOSE YOUR ACCOUNT THEY BLAME YOU FOR DEPOSITING SOMETHING WHEN SOMETHING WAS SENT TO YOU IN [-] [-] YOU DIDN'T KNOW YOU'RE [-] INNOCENT BYSTANDER BECAUSE A COMPANY SENDS YOU A CHECK AND YOU DEPOSIT [-] CHECK OF [-] BUT [-] COMPANY TURNS AROUND SAY THAT THEY NEVER ISSUE [-] CHECK [-] CHECK WAS FRAUDULENT BUT WHEN [-] CHECK WASN'T REALLY FRAUDULENT AND BANK OF [-] VOTE LISTEN TO YOU AS A CONSUMER IF YOU HAVE [-] EVIDENCE TO PROVE THAT YOU RECEIVED [-] CHECK IN [-] [-] OR ANYTHING LIKE THAT [-] TO VERSUS BANK NEXT TO AMERICAN AMERICAN EXPRESS [-] BANK B CORPORATION TAKING ADVANTAGE OF [-] LITTLE PEOPLE.
Reviewed on May 02 2020 by Ashley N
Reviewed on March 27 2020 by Karen R
Reviewed on November 18 2019 by Sara P
Reviewed on September 18 2019 by Wanda r
Reviewed on July 24 2019 by Ron Y
BoA cancelled a credit card and reissued changing [-] number due to a security breach judged by them. This credit card was linked to another company as a security identifier requiring its number,expiration date and security [-]. We destroyed that card as instructed on receipt of [-] cards and now cannot [-] [-] other company because we no longer have [-] card with [-] security [-]. BoA was asked for these numbers and cannot find them/ won't find them and told us to find another solution to solve [-] problem they created. 30 yr customer, we [-] be leaving due lack of and sometimes ride customer relations. [-]'t deal with this massive bank, find a small local or regional bank that cares.BoA offers nothing they can't duplicate. [-] next step is to try to arrange a short appointment with [-] CEO to tell him why we are leaving after 30 yrs and 10s of millions of dollars passed through his bank.
Reviewed on July 22 2019 by IRVING S
WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. HOLD TIMES UNACCEPTABLE. STAFF IS UNTRAINED AND/OR LAZY. THIS IS COSTING SHAREHOLDERS PROFITS BECAUSE CUSTOMERS [-] AVOID USING BOA PRODUCTS. SAD.
Reviewed on May 07 2019 by Donna F
Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible
Reviewed on May 07 2019 by Donna F
Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible
Reviewed on May 05 2019 by Bruce H
Very dissatisfied with safe deposit box overcharge. Letter to CEO [-] Moynihan was ignored
Reviewed on January 07 2019 by Selena O
[-] worst customer service towards those who [-] not make [-] bank money, are intellectually disabled and make mistake and people of color/foreign nationality
Reviewed on December 29 2018 by Gwendolyn S
I am truly upset right now because of [-] recent lies I have had to endure from this Banking center recently. I was initially sent a promotion letter in [-] [-] stating that if I were to [-] up a checking account up prior to Oct. 31, 2018 and have two qualifying deposits TOTALING $500 [-] month to be direct deposit into [-] checking, that I would receive $150.00 after 60 days, well 60 days went by, then 90 days went by and now [-] days are going on and on and I still [-]'t have [-] $150.00 that I was promised in [-] letter. I have talked with managers in various locations and requested to even speak with someone in [-] Corporate office, which I have been denied and I [-]'t know why and no one that I've talked to thus [-] have been able to give [-] a legitimate reason why I have not received it yet. This situation is very unprofessional to [-] and a few of [-] customer service reps, not all but a few of them have also been unprofessional and I [-]'t appreciate it one bit. I want answers and would like to know why this banking center sends out promotions if you know that you are not going to follow through with your promises. I have lost all trust in [-] facility and if I should receive any promotional offers in [-] future, I already know to disregard them and trash them because it's all lies.
Reviewed on December 12 2018 by Emmy
I could have chosen to [-] [-] account anywhere but I chose this one. As [-] 83 year old women with social security as direct deposit I was surprised to receive a letter stating that within 30 days [-] account would be closed?! This is no way to treat customers. I plan to change banks now. I guess they weren't making enough money on [-].
The following are other names Bank of America, National Association has been known by over the years:
In 1999 their name became: Bank of America, National Association.
The following addresses are where Bank of America, National Association has had their headquarters:
Moved From: 555 CALIFORNIA STREET to 101 South Tryon Street, Charlotte, NC 28255.
Moved From: 101 SOUTH TRYON STREET to 101 South Tryon Street, Charlotte, NC 28280.
Moved From: 101 S TRYON ST to 100 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Bank of America, National Association becoming what it is today, for better or worse.
Security Pacific National Bank (1992)
Bank of America Oregon (1996)
Bankamerica National Trust Company (1996)
Bank of America-Alaska, National Association (1997)
Bank of America New Mexico, National Association (1997)
Bank of America, National Association (1997)
Bank of America Arizona (1997)
Bank of America NW, National Association (1997)
Bank of America Trust Company of Florida, National Association (1997)
Bank of America Illinois (1997)
Bank of America, National Association (1999)
Bank of America Utah, National Association (1999)
NationsBank Trust Company of New York (2001)
Fleet National Bank (2005)
MBNA America Delaware, National Association (2006)
United States Trust Company , National Association (2008)
Bank of America Georgia, National Association (2008)
LaSalle Bank National Association (2008)
LaSalle Bank Midwest National Association (2008)
Countrywide Bank, FSB (2009)
Merrill Lynch Bank USA (2009)
Merrill Lynch Bank & Trust Co., FSB (2009)
Bank of America Oregon, National Association (2013)
Bank of America, Rhode Island, National Association (2013)
FIA Card Services, National Association (2014)
Recontrust Company, National Association (2020)