Bank of America, National Association has 4,020 banking locations. Their corporate headquarters address is listed as: 100 N Tryon St in Charlotte North Carolina.
This corporate page for Bank of America, National Association includes ratings, links to all Bank of America, National Association branch profiles locations, reviews, corporate details, directions, routing number,, office hours, their phone number, online banking website, and branch locations.
Bank of America, National Association Corporate Headquarters Address:
Bank of America, National Association
100 N Tryon St
Charlotte, North Carolina 28202
Get mobile directions from current location:
or enter a starting address:
Bank of America, National Association Headquarters Phone Number:
(980) 335-3561
If you are not looking for their corporate location, but a Bank of America, National Association branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all Bank of America, National Association branches in that area.
Skip to Complaints, Ratings, and Reviews
Bank of America, National Association Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
100 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.bankofamerica.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
BANK OF AMERICA CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Assets:
$2,465,234,000,000
Deposits:
$1,979,677,000,000
Deposits Held Domestically:
$1,868,639,000,000
Equity Capital:
$229,009,000,000
Net Income:
$24,191,000,000
Additional Websites where they accept or solicit for deposits:
privatebank.bankofamerica.com/
promotions.bankofamerica.com
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Charlotte
View More Bank of America, National Association Complaints:
Previous 1
...
60
61
62
63
64
65
66
67
68
...
70
Next
Complaint ID: 6228586
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: On XX/XX/XXXX, at XXXXXXXX XXXX, I made a transfer of {$110.00} to a friend trough XXXX at Babk of America application. The money disappeared from my account and my friend never got money. When I click on the transaction it says it is pending review. When I click on this information it says bank of America placed a hold on this transaction and it is reviewing and I dont need to do anything now. Once they are done they will complete the transfer or get in touch with me.
I called the bank and told them to cancel so I could get the money back they says they couldnt and I needed to wait. I asked XXXX XXXX they says they didnt know, I said well that I needed to pay my friend who bought tickets for XXXX XXXX XXXX XXXX. They kept saying the same recorded script. I want my money back or the transaction to be complete. Now. Bank of America can not HOLD your money.
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Complaint ID: 7301104
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Subissue: Card company isn't resolving a dispute about a purchase or transfer
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: I am receiving state XXXX payments from California onto a Bank of America XXXX XXXX. I insisted a transfer to my Bank of America checking account on XX/XX/XXXX for {$3200.00}. The money instantly showed transferred from the debit card and as of today XX/XX/XXXX, the funds are still not in my Bank of America checking account.
Bank of America to Bank of America transfers should be instant, yet my funds are nowhere to be found. I spoke with a representative yesterday for XXXX minutes who was not able to resolve the issue. I am on the phone today and again getting nowhere, they are saying it is a government issued card and they dont know why the funds arent appearing, so they transferred me to another line and I received a message that they are unable to complete my call and hung up on me.
I dont have access to my money and am forced to pay interest and late charges to other bills because I can not access my funds a full 6 days later. Apparent the back is earning interest on my money for 6 days while I can not get to my funds. A supervisor today said they dont know what happened and I would need to be transferred to the claims department to try and get my funds returned.
This is outrageous that Bank of America has the responsibility to handle these funds and they are not able to look and see what happened. I have spoken with 6 people so far and the last supervisor was completely condescending and said he doesnt know where the funds are and that possibly I entered an incorrect routing and account number, yet I have not updated my routing and account number since I started receiving these funds and every previous time I have transferred money. Now he needs me to file a claim with the bank for my missing funds. Its all internal Bank of America, I have spent two hours chasing this down when someone at the bank should have a system to see where the {$3200.00} went back on the XXXX. Now they are telling me I have to file a claim for missing funds. This is beyond irresponsible that they can not find my money and are delaying further while they file a dispute claim they will have to research the claim and it will take up to 45 days to get an answer. This is my MONEY, this is outrageous.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6744271
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Complaint: Okay, I got scammed by a business man that found me on XXXX I was on these groups ( that i have now been kicked out of ), that would basically help you make money ( I thought legally ). This guy had sent me a message, saying that he just wanted to help me make easy and safe money, and that there were absolutely NO risks whatsoever, regarding any sort of legal action. He told me I wouldnt get in trouble and he was just trying to help me make money because i told him how Ive been struggling. I eventually gave him access to my bank account ( user name and password ), i THOUGHT everything was fine. He deposited a check for me, saying that he was just trying to help me, and that there was nothing to worry about for me. He said the check would go through and i would be fine he was just trying to help me make a quick buck. He had been communicating with me throughout the whole process and then all of the sudden things started going down. He started making authorizations that i didnt approve because i gave him by PIN number. I also found out that he made some sort of claims that I didnt approve ( and I still dont know why ), he put money in my account and I sent it back to home because its not mine. I told him how I was uncomfortable and how I couldnt access my account anymore and he said everything was fine.
I called my bank not thinking anything of it, but they literally restricted my account making me lose access. WHICH I DIDNT KNOW ABOUT. Then they told me theres nothing they can do. They didnt even tell me how to file a claim or anything to get help. I was trying to fix the proble, because I got scammed. This wasnt my doing, and I wanted my account back.
Then they cancelled my cards my account, and said they would just be sending the money through check to me. So this is my plead on getting my account back please. I didnt think I did anything wrong. I lied to the lady and told her I approved the transactions, but when she told me the check wasnt real I got scared. I told her I didnt do it. But its like she didnt wan na lose it. I just turned XXXX, and I didnt know better, Ive never gotten scammed and I didnt think I was. I wasnt doing anything illegal. I just thought someone was genuinely trying to help me
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More Bank of America, National Association Complaints:
Previous 1
...
60
61
62
63
64
65
66
67
68
...
70
Next
Average Customer Rating
3 out of 5 stars from 45 reviews.
3510-Bank of America
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on November 12 2022 by Mary J
Bank of Americia kept [-] last mobile deposit of $300.00. They [-] it would take 90 days to investigate if [-] deposit should [-] to [-]. It has been 120 days and I have not received a check or anything from them. BAD [-]!!!
Reviewed on September 15 2021 by Feliberto I
Reviewed on September 04 2021 by Richard M
Reviewed on August 30 2021 by Zostaprogram D
Reviewed on July 06 2021 by Kathy H
I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.
Reviewed on July 06 2021 by Kathy H
I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.
Reviewed on July 06 2021 by Kathy H
I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.
Reviewed on May 06 2021 by Fiduciary
Reviewed on May 06 2021 by John L
Reviewed on April 24 2021 by Javie
Would you like to know [-] worth of your?
Reviewed on March 17 2021 by Teri B
They are [-] from charging there customers overdraft fees and doing everything in there [-] to ensure that [-] customer has a negative balance. They make internal withdrawals causing debit transactions to [-] trying to come out after they were approved by [-] merchant. I hate this bank and I [-] tell everyone with ears to hear!
Reviewed on February 17 2021 by Ron F
I have a Edd claim [-] bank blocked [-] account and had [-] on [-] phone with Edd for over a weeklies they [-] they needed updated information then [-] I need to be reverie and a external [-] from edd to [-] bank was sent all done then [-] bank tells [-] they did not blocked [-] account and on there end I have no issue's not Identify or contact information nothing and [-] best thing I recorded [-] whole thing Edd and bank of [-] on [-] same call [-] Edd [-] they have no issue to [-] bank and that Edd does not block cards like [-] bank would have [-] believe...caught in a bald face lie I've done everything [-] bank has asked so has Edd yet [-] account is still locked why????and why lie to [-] all this time I'm homeless and was given that money to get through this and you vare playing games well I'm going to release this video [-] every where
Reviewed on January 29 2021 by Robin S
I want to use [-] account
Reviewed on January 29 2021 by Robin S
I want money out [-] account
Reviewed on January 29 2021 by Robin S
Reviewed on December 30 2020 by Carlos M
[-] only thing this bank has is convenience of them being in just about every city but they are [-] WORST to deal with when you have any type of issue, VERY BAD!!! They make no sense and dont care what you say and they lie to you one after [-] other. ALSO [-] NOT [-] ANY [-] RESTRICTED ACCOUNTS WITH [-] THEY [-] MAKE YOUR LIFE A LIVING [-]!!!!
Reviewed on December 07 2020 by Doug w
I've been on unemployment due to a illness in [-] family and receive a card from B of. A. And B.of A froze unemployment for a whole lot of people who depend on it to make ends.meet. Good going Bank of [-] .You guys [-].
Reviewed on October 09 2020 by Douglas k
I have to say that it’s [-] that your bank charges $8.00 to [-] a [-] check issued by [-] employer if [-] employee doesn’t have a Bank of [-] account.
Reviewed on September 14 2020 by Dr. W
BofA has horrific customer service!!! It is [-] worst and terrible. [-] staff is pathetic and so is [-] leadership!!!
Reviewed on August 27 2020 by Amanda
Reviewed on August 04 2020 by Levan a
Send [-] [-] compensation for exploiting [-] ideas with [-] public and internationally businesses for profit gain of [-] copyrighted ideas
Reviewed on July 26 2020 by Kianna
Awful bank! They prey on poor people. I made [-] sister change to another bank and still working on a friend who they [-] poaching from her account.
Reviewed on July 25 2020 by Caesar C
[-] automated system is not set up right and you should fire everyone in your fraud [-] they dont know what they are doing and they are extreamly rude
Reviewed on July 21 2020 by Maureen
Reviewed on July 13 2020 by Kristi P
your recordings are terrible [-] can you find [-] [-] bank, all you [-] is lie!
Reviewed on July 10 2020 by John
Reviewed on July 01 2020 by Tom C
BOA lost [-] friend Tavarish's $16k wire from early [-]. I [-] never consider banking with you and I [-] POST this on [-] YouTube channel with almost 500k followers, as well as other social media channels. FIX THIS!
Reviewed on June 28 2020 by ZachariahZepeda
Reviewed on June 24 2020 by Lupeachra D
Reversed monthly m fees already paid. Allowed google to [-] [-] money
Reviewed on June 23 2020 by Ashley V
Horrible service waited on hold for them to disconnect needed a [-] card sent with [-] same card number and they would not [-] it because it was already ordered which had only been 10 minutes prior
Reviewed on June 09 2020 by Mary L
Reviewed on May 31 2020 by Theresa G
[-] worst bank ever. Very unprofessional and was told they could not give [-] corporates number.
Reviewed on May 30 2020 by Morris B
WASTE OF BANKING, THEY CLOSE YOUR ACCOUNT THEY BLAME YOU FOR DEPOSITING SOMETHING WHEN SOMETHING WAS SENT TO YOU IN [-] [-] YOU DIDN'T KNOW YOU'RE [-] INNOCENT BYSTANDER BECAUSE A COMPANY SENDS YOU A CHECK AND YOU DEPOSIT [-] CHECK OF [-] BUT [-] COMPANY TURNS AROUND SAY THAT THEY NEVER ISSUE [-] CHECK [-] CHECK WAS FRAUDULENT BUT WHEN [-] CHECK WASN'T REALLY FRAUDULENT AND BANK OF [-] VOTE LISTEN TO YOU AS A CONSUMER IF YOU HAVE [-] EVIDENCE TO PROVE THAT YOU RECEIVED [-] CHECK IN [-] [-] OR ANYTHING LIKE THAT [-] TO VERSUS BANK NEXT TO AMERICAN AMERICAN EXPRESS [-] BANK B CORPORATION TAKING ADVANTAGE OF [-] LITTLE PEOPLE.
Reviewed on May 02 2020 by Ashley N
Reviewed on March 27 2020 by Karen R
Reviewed on November 18 2019 by Sara P
Reviewed on September 18 2019 by Wanda r
Reviewed on July 24 2019 by Ron Y
BoA cancelled a credit card and reissued changing [-] number due to a security breach judged by them. This credit card was linked to another company as a security identifier requiring its number,expiration date and security [-]. We destroyed that card as instructed on receipt of [-] cards and now cannot [-] [-] other company because we no longer have [-] card with [-] security [-]. BoA was asked for these numbers and cannot find them/ won't find them and told us to find another solution to solve [-] problem they created. 30 yr customer, we [-] be leaving due lack of and sometimes ride customer relations. [-]'t deal with this massive bank, find a small local or regional bank that cares.BoA offers nothing they can't duplicate. [-] next step is to try to arrange a short appointment with [-] CEO to tell him why we are leaving after 30 yrs and 10s of millions of dollars passed through his bank.
Reviewed on July 22 2019 by IRVING S
WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. HOLD TIMES UNACCEPTABLE. STAFF IS UNTRAINED AND/OR LAZY. THIS IS COSTING SHAREHOLDERS PROFITS BECAUSE CUSTOMERS [-] AVOID USING BOA PRODUCTS. SAD.
Reviewed on May 07 2019 by Donna F
Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible
Reviewed on May 07 2019 by Donna F
Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible
Reviewed on May 05 2019 by Bruce H
Very dissatisfied with safe deposit box overcharge. Letter to CEO [-] Moynihan was ignored
Reviewed on January 07 2019 by Selena O
[-] worst customer service towards those who [-] not make [-] bank money, are intellectually disabled and make mistake and people of color/foreign nationality
Reviewed on December 29 2018 by Gwendolyn S
I am truly upset right now because of [-] recent lies I have had to endure from this Banking center recently. I was initially sent a promotion letter in [-] [-] stating that if I were to [-] up a checking account up prior to Oct. 31, 2018 and have two qualifying deposits TOTALING $500 [-] month to be direct deposit into [-] checking, that I would receive $150.00 after 60 days, well 60 days went by, then 90 days went by and now [-] days are going on and on and I still [-]'t have [-] $150.00 that I was promised in [-] letter. I have talked with managers in various locations and requested to even speak with someone in [-] Corporate office, which I have been denied and I [-]'t know why and no one that I've talked to thus [-] have been able to give [-] a legitimate reason why I have not received it yet. This situation is very unprofessional to [-] and a few of [-] customer service reps, not all but a few of them have also been unprofessional and I [-]'t appreciate it one bit. I want answers and would like to know why this banking center sends out promotions if you know that you are not going to follow through with your promises. I have lost all trust in [-] facility and if I should receive any promotional offers in [-] future, I already know to disregard them and trash them because it's all lies.
Reviewed on December 12 2018 by Emmy
I could have chosen to [-] [-] account anywhere but I chose this one. As [-] 83 year old women with social security as direct deposit I was surprised to receive a letter stating that within 30 days [-] account would be closed?! This is no way to treat customers. I plan to change banks now. I guess they weren't making enough money on [-].
The following is a directory of all branch offices for Bank of America, National Association
Pages:
Previous 1
...
60
61
62
63
64
65
66
67
68
...
70
Next
Pages:
Previous 1
...
60
61
62
63
64
65
66
67
68
...
70
Next
The following are other names Bank of America, National Association has been known by over the years:
In 1999 their name became: Bank of America, National Association.
The following addresses are where Bank of America, National Association has had their headquarters:
Moved From: 555 CALIFORNIA STREET to 101 South Tryon Street, Charlotte, NC 28255.
Moved From: 101 SOUTH TRYON STREET to 101 South Tryon Street, Charlotte, NC 28280.
Moved From: 101 S TRYON ST to 100 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Bank of America, National Association becoming what it is today, for better or worse.
Security Pacific National Bank (1992)
Bank of America Oregon (1996)
Bankamerica National Trust Company (1996)
Bank of America-Alaska, National Association (1997)
Bank of America New Mexico, National Association (1997)
Bank of America, National Association (1997)
Bank of America Arizona (1997)
Bank of America NW, National Association (1997)
Bank of America Trust Company of Florida, National Association (1997)
Bank of America Illinois (1997)
Bank of America, National Association (1999)
Bank of America Utah, National Association (1999)
NationsBank Trust Company of New York (2001)
Fleet National Bank (2005)
MBNA America Delaware, National Association (2006)
United States Trust Company , National Association (2008)
Bank of America Georgia, National Association (2008)
LaSalle Bank National Association (2008)
LaSalle Bank Midwest National Association (2008)
Countrywide Bank, FSB (2009)
Merrill Lynch Bank USA (2009)
Merrill Lynch Bank & Trust Co., FSB (2009)
Bank of America Oregon, National Association (2013)
Bank of America, Rhode Island, National Association (2013)
FIA Card Services, National Association (2014)
Recontrust Company, National Association (2020)