Webster Bank, National Association has 198 banking locations. Their corporate headquarters address is listed as: 1959 Summer St in Stamford Connecticut.
This corporate page for Webster Bank, National Association includes ratings, links to all Webster Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Webster Bank, National Association Corporate Headquarters Address:
Webster Bank, National Association
1959 Summer St
Stamford, Connecticut 06905
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Webster Bank, National Association Headquarters Phone Number:
(203) 578-2200
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Webster Bank, National Association Location Area Map
Monday
9:00 AM - 3:00 PM
Tuesday
9:00 AM - 3:00 PM
Wednesday
9:00 AM - 3:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1959 Summer St
Stamford, Connecticut 06905
Became FDIC Insured:
07/01/1960
Corporate Website:
www.websterbank.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
WEBSTER FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$60,718,804,000
Equity Capital:
$8,657,607,000
Additional Websites where they accept or solicit for deposits:
www.websterwealthadvisors.com
www.briodirectbanking.com
FDIC Supervisory Region:
New York
Federal Reserve District:
New York
FDIC Field Office:
Windsor
The following is a directory of all branch offices for Webster Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Webster Bank, National Association Complaints:
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2 3 4 Complaint ID: 8181658
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: WEBSTER BANK, NATIONAL ASSOCIATION
Complaint: XXXX XXXX is restricting outbound ACH transactions to {$2500.00} per day ; however, they do not limit inbound ACH transactions. In order to receive the funds via ACH, I would have to login and submit SEVEN separate {$2500.00} daily distributions over the course of 7 business days! They told me they could not process a larger ACH by phone either. Security should not be the concern as I have already verified my bank account through their system, and they can further verify my identity over the phone.
They get the benefit of holding my funds for longer than they otherwise would -- all the while they are generating additional revenue from investing my funds while only paying me 0.15 % to 0.05 %. For reference, XXXX XXXX XXXX XXXX XXXX fund ( XXXX ) is currently showing a 7-day yield of 5.06 %. This practice is clearly predatory and design to retain funds longer and boost XXXX XXXX XXXX assets and revenue at the consumer 's expense.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8155338
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Banking errors
Company: WEBSTER BANK, NATIONAL ASSOCIATION
Complaint: This is a very complicated situation which I will try and explain the best I can. I am attaching copies of my bank and credit card statements along with communications I had with both Webster Bank and XXXX XXXX. What complicates this matter is that Webster Bank changed the dates of some transactions and changed the wording of the transaction, ( i.e. a payment I made over the phone initially initially said pymt by phone but later was changed to ach payment and the actual date it happened! ) We had a scheduled ach payment for XXXX XXXX to be paid XX/XX/XXXX. Because of the XXXX XXXX XXXX holiday, a transfer from my credit union was delayed one day, so the bank denied the payment and charged me an insufficient fund fee. When I found this on XX/XX/XXXX, I called Webster to find out what happened. They told me because of the holiday I didnt have enough money in my account to pay the credit card bill even though my balance showed that I did!
I called XXXX XXXX and made a payment over the phone with them. The amount of the payment was {$2300.00}. I asked the customer service rep if they were going to try and take the payment out again because the funds were not going to be there. He stated that they would try again in 5 days if no payment showed on my account, but that he didnt think that would happen. When I looked at my Webster account the next day there was an over the phone payment for {$2300.00}.
On XX/XX/XXXX, another ACH payment was made to XXXX XXXX for {$2300.00}! As I stated earlier, I did not have enough funds to cover the second payment so I was charged fees from both Webster and XXXX XXXX. ( I was eventually refunded those fees from both parties ) I waited a month to see if the second payment was posted to my XXXX XXXX account. It was not! I called Webster and told them that XXXX deductions were made from my account ( one on XX/XX/XXXX and the other on XX/XX/XXXX which shows on my Webster bank statement ). The Webster rep said well, lets take one back ) and he put {$2300.00} back into my account on XX/XX/XXXX. I thought at the time everything was now fixed.
When this happened XXXX XXXX then put a charge on my account because they said they only received XXXX payment and the bank took it back by the transaction on XX/XX/XXXX!
I went back and forth between XXXXXXXX XXXX and Webster Bank for months! XXXX said they only received XXXX payment and Webster said they received XXXX! After a visit to the bank and a meeting with the Bank Manager, I was given trace numbers to give to XXXX XXXX which I did.
What I know is XXXX withdrawals of {$2300.00} were taken out of my account in XX/XX/XXXX and only XXXX was posted to XXXX XXXX. I believe the money is in Webster Bank. Neither company was able to correct the situation.
I didnt know about this site until the manager at my credit union company told me about it. That is why this complaint is so late.
All I know is that my account at Webster is short {$2300.00}.
I hope you understand what I have explained and hope that you can help us out somehow.
Please let me know if I can provide any other information.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8141545
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: WEBSTER BANK, NATIONAL ASSOCIATION
Complaint: It is an ongoing issue for the past several months.
The XXXX at Webster Bank has continuously lied. Effectively they are a bunch of thugs.
Please see the attached.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More Webster Bank, National Association Complaints:
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Average Customer Rating
0 out of 5 stars from 0 reviews.
18221-Webster Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
We currently have no ratings or reviews for this bank location. If you have used their banking services in the past, please consider leaving a review or rating for future visitors to this page - it is very much appreciated!
The following are other names Webster Bank, National Association has been known by over the years:
In 1986 their name became: Bristol Savings Bank.
In 1996 their name became: Webster Bank.
In 2004 their name became: Webster Bank, National Association.
The following addresses are where Webster Bank, National Association has had their headquarters:
Moved From: 150 MAIN STREET to 145 Bank Street, Webster Plaza, Waterbury, CT 06702.
Moved From: 150 MAIN STREET to 145 Bank Street, Webster Plaza, Waterbury, CT 06702.
Moved From: 145 BANK STREET, WEBSTER PLAZA to 145 Bank St, Waterbury, CT 06702.
Moved From: 145 Bank St to 1959 Summer St, Stamford, CT 06905.
The following shows transitions that are what have ultimately result in Webster Bank, National Association becoming what it is today, for better or worse.
First Federal Bank, a federal savings bank (1995)
Shelton Savings Bank (1995)
The Derby Savings Bank (1997)
Peoples Savings Bank & Trust (1997)
Eagle Bank (1998)
Maritime Bank & Trust Company (1999)
The Village Bank & Trust Company (1999)
Community Bank (2000)
The Equity Bank (2000)
New England Bank and Trust Company (2000)
Olde Port Bank and Trust (2000)
Mechanics Savings Bank (2000)
The North American Bank & Trust Company (2003)
First Federal Savings Bank of America (2004)
Webster Trust Company, National Association (2004)
First City Bank (2004)
State Bank of Howards Grove (2005)
NewMil Bank (2006)
Sterling National Bank (2022)