Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number:
(336) 733-2500
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Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Truist Bank Complaints:
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Complaint ID: 5954217
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: TRUIST FINANCIAL CORPORATION
Complaint: I am submitting this complaint on behalf of my XXXX XXXX XXXX XXXX, XXXX XXXX. I am her legal Power of Attorney.
On the night of XX/XX/2022, I discovered the Checking Account for XXXX XXXX at Truist Bank had a significantly lower balance than expected. After reviewing all transactions, it was discovered that a check initially written to North Carolina XXXX XXXX in the amount of {$310.00} had been altered and was a mobile deposit made out to XXXX XXXX in the amount of {$8500.00}. Upon visually reviewing the check, it is obvious the handwriting for the " Pay to the Order of '' and the amount did not match the signature, nor do those fields match any of the handwriting on any previous checks. No one from Truist attempted to verify this transaction prior to releasing the funds.
On the morning of XX/XX/2022, my Mother ( XXXX XXXX XXXX and I met with XXXX XXXX at the Truist Branch in XXXX XXXX in XXXX XXXX NC. He initiated a Fraud Complaint in the Truist Computer System. An Affidavit summarizing the complaint needed to be signed by XXXX XXXX and notarized. There was not a Notary available at that branch location, so we were sent to the XXXX, NC Truist branch to meet with XXXX. We drove straight to that location, where the Affidavit was signed by XXXX XXXX and notarized by XXXX. XXXX stated she would submit the Affidavit to the appropriate department. I contacted Truist Fraud Department later in the day on XX/XX/2022 and was told they were waiting for the signed Affidavit to be uploaded into the system before they could give me any updates and that enough time had not passed for it to show in their system. I called again on XX/XX/2022, XX/XX/2022, XX/XX/2022 and XX/XX/2022 and was repeatedly told the same thing, that the Affidavit had not been uploaded into their system. On XX/XX/2022, I received an email from Truist Alerts that they had been attempting to contact my Mother at the phone number provided at the time the claim was filed and that she needed to contact them within 10 days or the claim may be denied. I have reviewed XXXX XXXX 's cell phone log, and no one from Truist attempted to contact her. On XX/XX/2022, I sent XXXX XXXX ( the Banker she originally filed the Fraud Complaint with ) an email explaining that the Affidavit still has not been received by the Fraud Department. He called me by phone on the morning XX/XX/2022 and said Truist is unable to locate the signed and notarized Affidavit and suggested she sign another one. She went to the Truist branch on XXXX XXXX in XXXX XXXX NC prior to XXXX on XX/XX/2022 and signed another Affidavit. The Notary at the Branch uploaded the document via Truists ' online system. I contacted the Fraud Department late in the XXXX on XX/XX/2022 and was told the Affidavit was not showing up in their system. On the morning of XX/XX/2022, I contacted the Truist Fraud Department and was again told the Affidavit was not in their system. I asked to speak to a Manager and then the Representative XXXX XXXX XXXX told me, the Affidavit is in their system, but she could not give me any updates. I immediately went to the XXXX XXXX Truist Branch and met with XXXX XXXX and discussed with him, that we had notified Truist of this issue 11 days prior and nothing has been done. I also asked for a copy of Truist Policy/Procedure regarding mobile deposits. XXXX called me back 2 hours later to tell me he had confirmed withe the Fraud Department that they had all the documentation they needed to proceed with the investigation and I was told the investigation could take up to 90 days to complete. I still have not received Truist policy/procedure on the handling of mobile deposits nor has XXXX XXXX XXXX {$8500.00} that Truist allowed to be fraudulently withdrawn from her account been returned.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 5953119
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: TRUIST FINANCIAL CORPORATION
Complaint: IVE TO PAY MY CAR NOT AND THEY'VE THE AUDACITY TO LOCK MY ACCOUNT AS A CONSUMER YALL Dont HAVE NO RIGHT TO CLOSE ANYTHING OF MINE. 15 USC 1681. YALL ARE REALLY XXXX ME OFF BECAUSE IVE STUFF IVE TO PAY. WHAT IS SUSPICIOUS LIKE HOW ARE YALL GON NA DICTATE MY ACCOUNT. YALL NOT FOLLOWING NO FEDERAL LAWS AT ALL.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 5952560
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: TRUIST FINANCIAL CORPORATION
Complaint: On XX/XX/2022, I received a scam email from XXXX in which I responded and sent {$1000.00} as instructed from my banking institution. Upon realizing this was most likely a scam, I immediately called my financial institution to stop payment. The bank told me there was nothing they could do and informed me to contact XXXX, who is also stating there is nothing they can do to regain my money.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)