U.S. Bank National Association Corporate

U.S. Bank National Association has 2,309 banking locations. Their corporate headquarters address is listed as: 425 Walnut St in Cincinnati Ohio.


This corporate page for U.S. Bank National Association includes ratings, links to all U.S. Bank National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.


U.S. Bank National Association Headquarters
U.S. Bank National Association Corporate Headquarters Address:
U.S. Bank National Association
425 Walnut St
Cincinnati, Ohio 45202
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U.S. Bank National Association Headquarters Phone Number: (513) 632-4234

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U.S. Bank National Association Headquarters Map
U.S. Bank National Association Location Area Map


U.S. Bank National Association Lobby Hours
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM

Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
U.S. Bank National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
425 Walnut St
Cincinnati, Ohio 45202
Established:
07/13/1863
Became FDIC Insured:
01/01/1934
Corporate Website:
www.usbank.com
Corporate Structure
Number of Branches:
2,309
US Bank Branches:
2,321
Foreign Offices:
1
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/26/2023
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
U S BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$657,183,636,000
Deposits:
$529,906,923,000
Deposits Held Domestically:
$522,401,458,000
Equity Capital:
$59,540,236,000
Net Income:
$4,911,887,000
FDIC Oversight
FDIC Region:
9
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
Regulator:
OCC
Branch Locations for U.S. Bank National Association
U.S. Bank Medium Logo
The following is a directory of all branch offices for U.S. Bank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages: Previous 1 2 3 4 5 6 7 8 9 ... 47 Next
APPLE VALLEY BRANCH - U.S. Bank National Association
15025 Garrett Ave
Apple Valley, Minnesota 45202
APPLETON GRAND CHUTE BRANCH - U.S. Bank National Association
2445 W Northland Ave
Appleton, Wisconsin 45202
APPLETON EAST BRANCH - U.S. Bank National Association
3300 E Calumet St
Appleton, Wisconsin 45202
APPLETON MAIN BRANCH - U.S. Bank National Association
200 N Durkee St
Appleton, Wisconsin 45202
Aptos CA Branch - U.S. Bank National Association
96 Rancho Del Mar
Aptos, California 45202
Aptos Branch - U.S. Bank
783 Rio Del Mar Blvd
Aptos, California 45202
ARCADIA BALDWIN AVENUE BRANCH - U.S. Bank National Association
1400 S Baldwin Ave
Arcadia, California 45202
ARCADIA BRANCH - U.S. Bank National Association
101 E Foothill Blvd
Arcadia, California 45202
Arcadia Ralphs Branch - U.S. Bank
1101 West Huntington Drive
Arcadia, California 45202
ARCATA BRANCH - U.S. Bank National Association
953 G St
Arcata, California 45202
WEST PINE BRANCH - U.S. Bank National Association
2701 Pine St
Arkadelphia, Arkansas 45202
Arkadelphia Main Street Branch - U.S. Bank
526 Main Street
Arkadelphia, Arkansas 45202
SMOKEY POINT BRANCH - U.S. Bank National Association
17110 Smokey Point Blvd
Arlington, Washington 45202
ARNOLD CHURCH ROAD OFFICE - U.S. Bank National Association
1543 Jeffco Blvd
Arnold, Missouri 45202
Richardson Road Schnucks Branch - U.S. Bank
3900 Vogel Road
Arnold, Missouri 45202
ARROYO GRANDE BRANCH - U.S. Bank National Association
1230 E Grand Ave
Arroyo Grande, California 45202
ARVADA WEST BRANCH - U.S. Bank National Association
9590 W 58th Ave
Arvada, Colorado 45202
64th And Mcintyre King Soopers Branc - U.S. Bank
15200 West 64th Avenue
Arvada, Colorado 45202
ASHLAND BRANCH - U.S. Bank National Association
30 N 2nd St
Ashland, Oregon 45202
ASHLAND CITY BRANCH - U.S. Bank National Association
311 N Main St
Ashland City, Tennessee 45202
ASHTABULA PARK BRANCH - U.S. Bank National Association
4717 Park Ave
Ashtabula, Ohio 45202
ASPEN BRANCH - U.S. Bank National Association
420 E Main St
Aspen, Colorado 45202
ASTORIA BRANCH - U.S. Bank National Association
987 Duane St
Astoria, Oregon 45202
ATASCADERO BRANCH - U.S. Bank National Association
7199 El Camino Real
Atascadero, California 45202
Atascadero Albertsons Branch - U.S. Bank
8200 El Camino Real
Atascadero, California 45202
Athena Branch - U.S. Bank
310 Main Street
Athena, Oregon 45202
Athens Branch - U.S. Bank
203 Alfred Street
Athens, Wisconsin 45202
Georgia Trust Branch - U.S. Bank
3384 Peachtree Road, N.E.
Atlanta, Georgia 45202
NORTH AUBURN BRANCH - U.S. Bank National Association
2360 Grass Valley Hwy
Auburn, California 45202
AUBURN BRANCH - U.S. Bank National Association
874 Lincoln Way
Auburn, California 45202
Auburn Main Branch - U.S. Bank
730 High Street
Auburn, California 45202
Auburn Branch - U.S. Bank
107 West Main Street
Auburn, Kentucky 45202
AUBURN BRANCH - U.S. Bank National Association
401 15th St Ne
Auburn, Washington 45202
AUGUSTA BRANCH - U.S. Bank National Association
202 Main St
Augusta, Kentucky 45202
AURORA COLFAX DRIVE UP - U.S. Bank National Association
1451 Galena St
Aurora, Colorado 45202
AURORA COLFAX BRANCH - U.S. Bank National Association
10190 E Colfax Ave
Aurora, Colorado 45202
HAMPDEN CROSSING BRANCH - U.S. Bank National Association
18101 E Hampden Ave
Aurora, Colorado 45202
SMOKY HILL KING SOOPERS BRANCH - U.S. Bank National Association
19711 South Smoky Hill Road
Aurora, Colorado 45202
Southlands Branch - U.S. Bank National Association
25771 E Smoky Hill Rd
Aurora, Colorado 45202
AURORA HAVANA BRANCH - U.S. Bank National Association
941 S Havana St
Aurora, Colorado 45202
AURORA MALL BRANCH - U.S. Bank National Association
14111 E Alameda Ave
Aurora, Colorado 45202
Aurora South Branch - U.S. Bank
2990 South Peoria Street
Aurora, Colorado 45202
South Havana Safeway Branch - U.S. Bank
1677 South Havana Street
Aurora, Colorado 45202
Childrens Hospital Colorado Branch - U.S. Bank
13123 East 16th Avenue
Aurora, Colorado 45202
AURORA MEIJER BRANCH - U.S. Bank National Association
808 N Route 59
Aurora, Illinois 45202
Aurora Branch - U.S. Bank
340 Second Street
Aurora, Indiana 45202
BARRINGTON HEINEN S BRANCH - U.S. Bank National Association
115 N Chillicothe Rd
Aurora, Ohio 45202
AUSTIN BRANCH - U.S. Bank National Association
301 N Main St
Austin, Minnesota 45202
AUSTIN DRIVE UP BRANCH - U.S. Bank National Association
121 2nd Avenue N.W.
Austin, Minnesota 45202
AVALON BRANCH - U.S. Bank National Association
303 Crescent Ave
Avalon, California 45202
Avoca Branch - U.S. Bank
155 South Elm Street
Avoca, Iowa 45202
AVON BRANCH - U.S. Bank National Association
15 Benchmark Rd
Avon, Colorado 45202
AVON HEINEN S - U.S. Bank National Association
35980 Detroit Rd
Avon, Ohio 45202
AVON LAKE BRANCH - U.S. Bank National Association
32730 Walker Rd
Avon Lake, Ohio 45202
BABBITT BRANCH - U.S. Bank National Association
31 Central Blvd
Babbitt, Minnesota 45202
BAKER CITY BRANCH - U.S. Bank National Association
2000 Main St
Baker City, Oregon 45202
UNIVERSITY CENTRE - U.S. Bank National Association
9200 Ming Ave
Bakersfield, California 45202
STOCKDALE VILLAGE BRANCH - U.S. Bank National Association
5400 Stockdale Hwy
Bakersfield, California 45202
BAKERSFIELD BRANCH - U.S. Bank National Association
4550 Coffee Rd Ste 1-A
Bakersfield, California 45202
EAST HILLS BRANCH - U.S. Bank National Association
2641 Oswell St
Bakersfield, California 45202
BALDWIN PARK WALMART BRANCH - U.S. Bank National Association
3250 Big Dalton Ave
Baldwin Park, California 45202
BALLWIN OFFICE - U.S. Bank National Association
15215 Manchester Rd
Ballwin, Missouri 45202
TWIN OAKS SCHNUCKS - U.S. Bank National Association
1393 Big Bend Rd
Ballwin, Missouri 45202
BANKS BRANCH - U.S. Bank National Association
42455 Nw Oak Way
Banks, Oregon 45202
BANNING BRANCH - U.S. Bank National Association
300 S Highland Springs Ave
Banning, California 45202
Barberton Branch - U.S. Bank
135 Wooster Rd N
Barberton, Ohio 45202
BARSTOW BRANCH - U.S. Bank National Association
239 E Main St
Barstow, California 45202
EASTGATE BRANCH - U.S. Bank National Association
968 Old State Route 74
Batavia, Ohio 45202
BATTLE GROUND ALBERTSONS BRANCH - U.S. Bank National Association
2108 W Main St
Battle Ground, Washington 45202
BAYSIDE BRANCH - U.S. Bank National Association
400 W Brown Deer Rd
Bayside, Wisconsin 45202
BEACHWOOD BRANCH - U.S. Bank National Association
24700 Chagrin Blvd
Beachwood, Ohio 45202
BEATRICE BRANCH - U.S. Bank National Association
200 N 6th St
Beatrice, Nebraska 45202
BEAUMONT BRANCH - U.S. Bank National Association
1410 Beaumont Ave
Beaumont, California 45202
BEAVERCREEK - U.S. Bank National Association
3245 Dayton Xenia Rd
Beavercreek, Ohio 45202
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U.S. Bank National Association Complaints

View More U.S. Bank National Association Complaints:
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Complaint ID: 8501226

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Company: U.S. BANCORP

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8458634

Product: Prepaid card

Sub-Product: General-purpose prepaid card

Issue: Trouble using the card

Subissue: Trouble using the card to spend money in a store or online

Company: U.S. BANCORP

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8447392

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Closing your account

Subissue: Can't close your account

Company: U.S. BANCORP

Complaint:

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A



View More U.S. Bank National Association Complaints:
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U.S. Bank National Association Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 83 reviews.

6548-U.S. Bank National Association

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

5 stars

Reviewed on December 28 2022 by Sean B

Just got a call from Shirre. It was a follow up to a low rating I gave [-] [-] you guys sent [-] in regards to a fraud claim I had a hard time making. SHE WAS AMAZING. 10/10 I wish every call to any customer service was Shirre on [-] other end. Give that woman a raise, and then give her another one. She was helpful, professional, human, and really funny. LOVE HERRRR!


1 stars

Reviewed on December 01 2022 by Gail B

Us bank lost a deposit check and they are unable to resolve [-] issue over 40 days.


5 stars

Reviewed on August 26 2022 by Z J

[-] most unethical


1 stars

Reviewed on August 01 2022 by Kellie

Najjar


5 stars

Reviewed on July 24 2022 by richard w

[-] service is fine but your atm is facing [-] sun and needs a shade over it so you can read [-] screen [-] glare from [-] sun messes up [-] screen


5 stars

Reviewed on June 27 2022 by Katie F


I can not reach [-] associate by phone at either [-] bank branch or [-] corporate office and was told [-] fraud department couldn't help [-] and I had no [-] accounts however I [-] and I feel that's bank in Washington State is defrauding [-] of [-] Bancorp account Child savings accou t and refuses to give information about [-] trust advisor and has opened accounts with shared [-] with out [-] knowledge and denied [-] [-]. This bank [-]. You should not trust them with your money or to handle your estate they also are taking advantage of [-] elderly mother whom is a widow.


5 stars

Reviewed on June 25 2022 by Kareem J

Us bank has stolen funds from [-] and refuse to return them. They have admitted to processing over 10,000 to [-] wrong relia card on a recorded call, yet still refuse to give [-] [-] funds. [-] representatives continue to lie and give false information.


1 stars

Reviewed on March 15 2022 by DMITRIY M

Worst bank to deal with!!! I ordered a part, never received [-] package so I filed a dispute, us. bank [-] they cannot give [-] [-] money back ($300) and did not give [-] a reason why. Dispute manager she kept stating Just because I cannot without any reason and catching [-] attitude and being completely rude. Never got [-] money back (FRAUD). One day [-] zelle stopped working, they never gave [-] a reason. After being a part of US Bank for 18 years they closed [-] bank account without notifying [-] and when I called did not give [-] a reason. [-] WORST CUSTOMER SERVICE AND WORST BANK EVER. THIS IS DEFF NOT A TRUSTED BANK AND THEY STEAL YOU'RE MONEY. [-] TO [-]!!!


1 stars

Reviewed on February 02 2022 by Thomas

Horrible customer service
Dishonest, Rude, [-]'t put your money in this institution. Biggest mistake in banking I've ever made.


1 stars

Reviewed on December 15 2021 by Samuel B

Could care less about customers, left hand never knows what [-] right hand is doing, customer service is useless, they literally sent [-] a letter of condolence about [-] death after several phone calls of [-] saying, "Im alive". They report then dont report to [-] credit agencies. There a disorganized mess and I'm flabbergasted they stay in [-]. This is a corporate overall review.


2 stars

Reviewed on December 01 2021 by Thomas L

Woodburn Oregon branch. Many travel to other branches. Manager is arrogant, has napoleon complex. [-] acts like a king. Tellers are great.


1 stars

Reviewed on November 22 2021 by rJ k

Unable to contact [-] north Portland office to recover artwork that was displayed during their community services. There were almost a dozen pictures left there after [-] location permanently closed. If there is a way to recover [-] artworks, it would be greatly appreciated. [-] values are in excess if 10,000$$. RSVP is a huge [-]. We still [-] accounts with you and appreciate a prompt response .


5 stars

Reviewed on November 05 2021 by Lord J

Look


5 stars

Reviewed on October 21 2021 by Mark A

This bank is either incompetent or corrupt. I was hacked on a USReliacard account. [-] UC has proved its [-] account. I have continually attempted to talk to a fraud department, if there really is one. [-] underlings in their call center continully refuse, even when asked to give [-] full SSN, which is unheard of. So, I cannot sign up, I lost almost 600.00 dollars. Unconscionable.


5 stars

Reviewed on October 01 2021 by Kathleen w

Nit at all consumer friendly in klamath falls Oregon


5 stars

Reviewed on September 28 2021 by Larry W

Need to improve on customer service.


1 stars

Reviewed on August 17 2021 by Maureen R

Worst bank ever to deal with on trying to close [-] fathers estate and sell his house, pay off [-] mortgage and home equity [-]. I've given them 4 copies each of [-] death certificate and probate letter. [-] last conversation about [-] probate letter which they [-] they still didn't have, even though it was in [-] same mailed package with [-] deed and death certificate concluded with a threat that they would not provide payoff information to anyone without [-] probate letter and this could jeopardize [-] planned closing. Finally after faxing them a 4th copy of [-] probate letter they acknowledged that they had it but it would take 5 [-] days to review and actually marked as complete which would put that date within 3 days of [-] planned house closing. Very interesting that a bank would refuse money to pay off two loans just to follow their own bureaucracy and also that their departments are so disjointed that they [-]'t share documents or information across branches or departments. I'd give them a [-] [-] if it was allowed.


5 stars

Reviewed on July 20 2021 by Jeffrey w

You closed [-] account. Where is [-] money .


5 stars

Reviewed on June 30 2021 by M

[-] customer service is horrific


1 stars

Reviewed on June 19 2021 by Jonathan T

USBANK has slowly been failing [-] for [-] last year


5 stars

Reviewed on May 24 2021 by Angela O

This company is terrible when it comes in terms of resolving issues that they are at fault for. I paid off a [-] with [-] company over a month ago and cannot get ALL of [-] titles because of [-] issue on their end. You cannot get anyone on [-] phone that can assist...all they can [-] is try and escalate [-] issue to another department and that department is 15 days behind and they [-] not [-] voice contacts. WORST EXPERIENCE


5 stars

Reviewed on May 11 2021 by Andre w

Us bank united states


5 stars

Reviewed on May 11 2021 by Terry A

0 poor


5 stars

Reviewed on May 11 2021 by Chuck h

Claiming accounts to all banks related too [-] [-]


5 stars

Reviewed on May 07 2021 by Guy a

[-] wife and I have had [-] account with U.S. Bank for 17 years. We paid off our home with a HELOC and continue to online banking. However, [-] wife is 77 and suffers from short term memory loss. We were traveling from Idaho Falls to our home in Westcliffe, [-] last Thanksgiving when we stopped to fuel up and our credit card was declined. [-] wife forgot to make a payment. I had a little [-] and that took us to [-] Springs, WY. We visited [-] branch bank there and [-] Branch Manager [-] Whitman helped us tremendously. After looking up our account she helped us transfer funds to our credit card account and applied debit cards to our checking account. She then demonstrated [-] easy it was to use them at [-] ATM etc. We were extremely [-] with her personal service and we continued our trip without a worry. Thank you [-] Whitman.


5 stars

Reviewed on May 06 2021 by Fiduciary

ALL CITY, COUTY STATE FUNDING


5 stars

Reviewed on May 06 2021 by Fiduciary

DEPOSITORY ALL


5 stars

Reviewed on May 03 2021 by Elaysia

This bank is horrible. It has awful customer service with employees and supervisors who are all taught different things. They [-]’t notify you when or why they freeze your account. I had to call in to find out [-] account was locked even though I had just used [-] card to transfer funds to a different account I have. I’ve been getting [-] run around for weeks with [-] verification process which I’ve already done numerous times. [-] system won’t accept their verification process. They claim that they can’t physically [-] anything about [-] situation or expedite [-] days it takes to verify. I absolutely hate this bank and would NEVER recommend this bank to anyone. I’ll even [-] out [-] way to stand on that point if you [-]’t release [-] funds. I have bills that are pass due. Due to this unprofessional bank. Once I receive [-] funds I [-] be closing this account. [-] 3048 who claims to be one of your companies supervisors was very [-] and rude. Her and your other supervisor [-] told [-] two different things on going abt verifying [-] account. What are you teaching your representatives because clearly it’s not [-] same and your company needs to train everyone [-] same. And not to mention what’s [-] point in having supervisors if they can’t [-] [-] either. They can [-] just as much as [-] regular customer service members. They can’t see [-] notes that are being entered. This bank is really [-] HORRIBLE.


5 stars

Reviewed on April 27 2021 by Glenda D

Account number


1 stars

Reviewed on March 29 2021 by Mike K

After giving preliminary approval for a [-] for [-] customer, US Bank, five days before closing, requested that [-] client find a home inspector to certify that [-] roof of [-] house being purchased would be good for [-] life of [-] [-]. [-] client was applying for a 30 year [-]. [-] client is a single mother with income of $132,000, $1 million in [-] bank and a credit rating of 830. I have been in [-] [-] 30 years and I have never seen such a request. It was entirely unprofessional and impossible to fulfill. I [-] never have any of [-] clients use US Bank again.


5 stars

Reviewed on March 17 2021 by Samantha

Just wanted to inform people that this Bank [-] close your accounts for depositing a check that you received in [-] [-] that you deposit like any normal human [-] American citizen would and then later finding out that [-] check was fraudulent. [-] am I to know that [-] check is fraudulent? Good question! I was told that on 24 February that [-] accounts are being closed and within 15 days I would receive a cashiers check for [-] remainder in [-] account. Here we are nowOn [-] 17 and I have yet to receive [-] checks and [-] accounts have yet to be closed and I cannot [-] any of [-] money in [-] accounts. This is a problem. If you [-]’t wanna be locked out of your accounts for depositing a check that you had no idea was not legit then I would not suggest banking with this bank and [-] manager at [-] branch that I was dealing with was entirely rude to [-] for expressing [-] concern that [-] check was still not in [-] [-] when I had received that letter stating that it would be in [-] [-] and in [-] inbox within 15 days. Then to top [-] cake well I [-]’t been able to use either of [-] accounts all month they charged [-] for both of [-] accounts monthly fees of [-] dollars each and they charged [-] a $19 returned check fee although I didn’t write [-] check I simply deposited it they charge [-] $20 almost just because I deposited [-] check and I didn’t even know anything about [-] check. Crock of [-]!


1 stars

Reviewed on March 14 2021 by j l

this bank [-], they lock you out of your online banking continouly accounts and credit cards and [-] accounts online so you cant see nothing going on


5 stars

Reviewed on February 26 2021 by Eduardo o

Excellent


5 stars

Reviewed on February 12 2021 by Gregory V

you [-] [-]


1 stars

Reviewed on February 01 2021 by PHEOPATRIC B

[-] ONLINE BANKING USE TO BE WONDERFUL, BUT IT HAS BEEN CHANGED TO SOMETHING THAT IS NOT USER FRINDLY. CAN WE PLEASE [-] BACK TO [-] ORGINAL ONLINE BANKING. I [-] NOT KNOW WHO DECIDED THAT [-] [-] CHANGES WERE GOOD. [-] [-] CHANGES ARE REALLY HARD TO WORK WITH. PLEASE CHANGE IT BACK. ON [-] REVIEW, I WOULD HAVE GIVEN IT A [-], BUT THAT OPTION WAS NOT AVAILABLE.


5 stars

Reviewed on January 28 2021 by Sharon D

Poor got [-] card stuck in a machine and they were so [-],[-] they couldn't give it back because it wasnt a us bak card, [-] that's what they policy but they couldn't give [-] nothing saying that poor bad [-] they tried [-] so mad


1 stars

Reviewed on January 25 2021 by Rogombe G

worst customer service experience ever. They locked [-] card after a request for a replacement card


1 stars

Reviewed on January 04 2021 by Dr. J

Very Poor


1 stars

Reviewed on December 11 2020 by Zachery C

Usbankreliacard is a scam


1 stars

Reviewed on December 09 2020 by Melinda S

Bad. I have been banking with US bank for 20 years and I am receiving a complete run around.
[-] check from USBank to Wells fargo has been deposited to wrong account. After many hours of calling USBank, no help. I spoke to [-] acting bank manager at Wells fargo and [-] recommended filing a fraud claim. US bank was assuring [-] that I would get [-] money back and now today, no longer doing so. [-] check was [-] [-] check using [-] Pay cashed in [-]. Now it's December and states it depend on Wells Fargo responding. I'm uncertain of next steps. Small claims [-]: [-] check was cashed that was not properly endorsed. News [-]? Attorney? Should I report to FDIC. [-] fund were misappropriated.


5 stars

Reviewed on November 30 2020 by Phillip K

I presented this bank location with a complex exchange of a large amount of money, wire service and [-] need for a notary. [-] U.S.Bank staff flawlessly made [-] transactions and gave [-] complete reassurance.


1 stars

Reviewed on November 25 2020 by Teresa B

[-] not give [-] a [-] title nor lien release for a [-] paid in full in 2016


5 stars

Reviewed on October 21 2020 by Sarah Z

0


1 stars

Reviewed on September 28 2020 by Cierra w

Unprofessional RELIACARD BANK IS A YOTAL [-]


5 stars

Reviewed on September 21 2020 by Samantha

defrauding consumers and [-] government REPORTS AND COMPLAINTS HAVE BEEN FILED with [-] authorities


1 stars

Reviewed on September 11 2020 by Michael j

Slow very very slow no reason for a 38 minute wait in drive through with 3 cars ahead watching multiple cars move through another [-]


5 stars

Reviewed on August 28 2020 by Saicebrian

Saicebrian


5 stars

Reviewed on August 28 2020 by Saicebrian

Saicebrian


1 stars

Reviewed on August 24 2020 by Sharon H

0 - about as low as one can get on a score


5 stars

Reviewed on August 05 2020 by Michelle G

[-] stimulus check was sent to this institution. to a card that was cancelled .I was [-] up on twice, and got nowhere.[-] very rude [-] [-] THERE CAN BE DEPOSITS ON CANCELLED CARD... [-] DOES THAT WORK WHEN I CANCELLED [-] CARD DUE TO IT BEING LOST.. HELP!!!!!


5 stars

Reviewed on July 26 2020 by Teresa a

I need to know if there is a account in [-] name


5 stars

Reviewed on July 22 2020 by Paula S

Always enjoy [-] us bank experience and [-] helpful polite tellers


1 stars

Reviewed on April 27 2020 by Ashawnti M

This bank experience made [-] never use banks again.


5 stars

Reviewed on April 16 2020 by Jeffrey

Thanks Love all you!


1 stars

Reviewed on March 25 2020 by Tyrone H

Horrible Experience


1 stars

Reviewed on March 25 2020 by Tyrone H

Horrible Experience


1 stars

Reviewed on March 06 2020 by KEN W

For weeks when I attempt to send money using Zeille i receive [-] error [-] that a error occured at USbank and try later. Later is now 3 weeks. I Callled USbank support and their idea was for to delete all [-] history,cache, and cookies. They are not [-] only website i visit on [-] computer and playing around with [-] system does not fix USbanks problem. They are lazy and want to blame [-] computer even though I have not issue with any other website. Their is nothing wrong with [-] account, i send via cell phone app easily. US bank needs to get off their duff and fix THEIR problem


1 stars

Reviewed on January 30 2020 by Angel

[-] worst customer service . Absolutely no follow through when it comes commitment


5 stars

Reviewed on January 23 2020 by Auvrey C

Horrible customer service. [-] father passed away and I'm dealing with probate and tax stuff and have a return check coming. They have sent [-] [-] check 3 times in [-] dads name, [-] is passed away, and they know this, and I have spent lots of money and time doing all they asked, faxed all documents, taken off work 2 days, and they finally after 1 year and 4 months got it right. I asked them, can you overnight [-] [-] check please because they made so many mistakes and I have done all asked of [-], they told [-] that's not their policy, I have to wait for it in [-] [-]. That's not [-] way a bank should treat customers, especially customers dealing with things [-] way I have. I [-] not ever bank with them again, and highly recommend others think about it when trying to decide on going with them for any form of banking services. I [-] pray for all involved and US Bank as a whole. God Bless ALL


5 stars

Reviewed on January 22 2020 by jerry s

worst bank ever have banked here for 13 years everyday something ,,they are racist,,rude ,,,and its time for [-] to [-] ,,there is nothing about them thatmakes them a [-] bank,,why fool people with your lies


1 stars

Reviewed on January 22 2020 by D. M

A disappointment regarding [-] time and effort put forth to end with misleading results.


5 stars

Reviewed on December 22 2019 by Lucente S

Opened [-] [-] account Saturday, and since have been locked out of [-] account and denied [-] for [-] necessary transactions needed to make. Called 800 number Saturday was told to wait 24. Waited 24 hours and account was disabled. Called 800 and told I had to wait another 24 hours. Was also told if I wanted to switch banks I was free to [-] so, but in [-] mean time I am denied [-] to [-] own [-] account and denied transactions I need to make for [-] [-]. You interfered with [-] [-]! Very unhappy and [-] be looking [-] where as told to [-] so since [-] [-] is not important to you.


1 stars

Reviewed on December 03 2019 by Jeff n

Horrible


5 stars

Reviewed on December 03 2019 by belinda m

still a hostage cancel any they asked for in [-] name


1 stars

Reviewed on December 02 2019 by Debbie

Here it is Monday December 2, 2019 and I’ve been waiting 30 [-] to see a customer service rep and [-] [-] to see [-] one teller is 8 deep and has been that way for 20 minutes. Seriously 1 teller and 1 rep for a Monday!!
[-]’t bank here. There are better banks.
Also this is t [-] first time this has happened!


5 stars

Reviewed on November 18 2019 by EUGENE M

Last 3 times I have had to wait over 15 minutes for service. 5 cars idling [-] whole time. Bad customer service!!!!


5 stars

Reviewed on October 03 2019 by Jacob B

Please review [-] account


1 stars

Reviewed on June 13 2019 by Donna J

[-] NOT [-] [-] WITH THIS BANK. THEY [-]'T CARE ABOUT YOU ONCE THEY HAVE YOU. They have [-] WORST customer service of any company that I've done [-] with in over 30 years. No one [-] call you back when you leave messages for supervisors. This is unacceptable .


1 stars

Reviewed on June 13 2019 by Donna J

[-] NOT [-] [-] WITH THIS BANK. THEY [-]'T CARE ABOUT YOU ONCE THEY HAVE YOU. They have [-] WORST customer service of any company that I've done [-] with in over 30 years. No one [-] call you back when you leave messages for supervisors. This is unacceptable .


5 stars

Reviewed on May 07 2019 by Haley L

I [-]'t ever done banking with us bank


5 stars

Reviewed on May 06 2019 by Dave

We are a licensed Truck Dealership in Arizona. For [-] second time in 3 months, we were told our buyer was fully approved, and executed and ready for funding. We released [-] truck expecting funding wired that day, as [-] our agreement. No funding. [-] 1st time it took 2 days. This time I was very clear to make sure all was ready. I was assured it was. I released [-] truck on Friday. Now [-] afternoon, and still NO FUNDING. Tomorrow I [-] track down [-] proper authority and file a formal complaint.In [-] mean time, I have NO TRUCK AND NO FUNDS! Other dealers BEWARE!


1 stars

Reviewed on April 12 2019 by Tracie H

Horrible Bank and Even more horrible customer service


5 stars

Reviewed on April 03 2019 by JoAnn P

I arrived at U.S. Bank 11960 W. Western ave. Chicago, [-] on 4/3/19 around 2:00 p.m.signed in to see a private banker to make a deposit into [-] Roth [-]. I took a seat and waited to be seen. There was about 6 customers who were also waiting. [-] Gutierrez was [-] only banker who had a client and immediately got on [-] phone after his client left instead of checking [-] log to see who was waiting to be served. Mr. Gutierrez picked up his phone and made a [-] call while we were waiting and waiting to be served. I purposely went into his [-] while [-] was on [-] phone, took a seat and waited for him to get off [-] phone to help [-]. I finally just took a seat in his [-] so I could be taken care of. I spoke to Mrs. [-], manager and explained to her, several of us customers had been waiting and waiting to be served. She told [-] abruptly, "I can't [-] anything about it, call [-] Corporate Office", she kept repeating it and walked away rudely. Several of [-] customers left after waiting. Mr. Gutierrez finished [-] transaction and I walked out at 2:50 p.m.It took almost [-] hour to make a simlpe transaction, I did not appreciate [-] rudeness and waiting especially since I was [-] first one there and nobody came to check [-] sign in log like other banks [-]. There was no courtesy extended. I refuse to be treated like a pauper and having banked with U.S. Bank for many years. This was deplorable and i [-] not continue to be with U. S. Bank and [-] [-] with them. I [-]'t have to.


1 stars

Reviewed on March 12 2019 by Marilyn B

It's odd that no one can reach anyone at [-] headquarters of this bank.
I have [-] Master Card thru them


1 stars

Reviewed on March 10 2019 by John B

You crooks have sent [-] a threat of dormant even though there is a continuing monthly deposit.


1 stars

Reviewed on March 06 2019 by Kenneth M

Worse bank I’ve ever seen. Deposited $4030 with them, and they locked [-] account and won’t give [-] [-] money back for a month.


1 stars

Reviewed on March 05 2019 by Seantierra d

I been banking with this bank for a while now and what starting to get to [-] is that this week alone I walked in to two different bank to get money and not one of this bank would let [-] use [-] bathroom so I’m good enough to be a customer but not good enough to use [-] bathroom I have never in [-] life know of a bank that wouldn’t let a customer use [-] bathroom might need to take [-] services somewhere [-]


1 stars

Reviewed on March 05 2019 by Kathy

Beware of US Bank! They did even know [-] to [-] [-] mother's safe deposit box after she died and they ran [-] around for a whole month. Once I found [-] attorney to help [-] and give [-] [-] statutes, [-] branch manager didn't even contact his legal department, that [-] had been blaming [-] whole time saying we couldn't get in, [-] just opened [-] box. When I told him I had [-] statutes for him, [-] [-] [-] didn't need [-] statutes, that [-] knew what they [-], but then when they were making copies of [-] [-], I had to tell them not to take [-] staple out as they would invalidate it... they didn't even know that. Now, after we had to close [-] account rapidly as [-] conservator still had [-] to [-] money, they charged us $420 for copies... [-] ones we got from [-] were free! [-] manager was very argumentative and acted like [-] was doing us a favor... not quite! In addition, we had to get some [-] notarized after mom's death and they would not [-] it. We had to find a bank that would work for us and then [-] back to US Bank with [-] notarized paperwork. There is not a helping attitude when you have a situation... they were absolutely rude, especially [-] branch manager, and could not [-] out of their way to help at all.


1 stars

Reviewed on February 27 2019 by john q

bank is done, they discriminate constantly; never got [-] interview; 5 yrs college, [-] 10, 5 yrs banking experience, top LO Wamu... this place is [-]


1 stars

Reviewed on February 17 2019 by Jack R

For almost a week I've been trying to reach a supervisor to speak about [-] fraud US Bank has committed on [-] account. I either get [-] up on, put on hold, and mostly told there's not one available. I've tried to work this out with [-] directly, but since after again today being told I'll be called back by supervisor, I filed a complaint with [-] Federal Reserve. US Bank is committing fraud and we have screenshots and other things to prove it.


1 stars

Reviewed on January 12 2019 by Matthew

Horrible bank


1 stars

Reviewed on December 11 2018 by Karen B

Racist to [-] [-]'s reported cashier for being a racist account and credit card was closed mind you I'm disable vet been with them for over 14 years


1 stars

Reviewed on July 09 2018 by Daniel C

This Review is for US bank in [-] not specifically this location. Bank had [-] on [-] phone for close to [-] hour and did not attempt to help [-] when speaking with customer service. This is horrible customer.


U.S. Bank National Association Name Changes
The following are other names U.S. Bank National Association has been known by over the years:

In 1991 their name became: Star Bank, National Association, Cincinnati.

In 1991 their name became: Star Bank, National Association.

In 1999 their name became: Star Bank, National Association.

In 1999 their name became: Firstar Bank, National Association.

In 2001 their name became: U.S. Bank National Association.

U.S. Bank National Association Headquarters' Locations
The following addresses are where U.S. Bank National Association has had their headquarters:

Moved From: MAIN STREET to 111 East Fourth Street, Cincinnati, OH 45202.

Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.

Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.

U.S. Bank National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in U.S. Bank National Association becoming what it is today, for better or worse.

Star Bank, National Association (1991)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)