U.S. Bank National Association has 2,309 banking locations. Their corporate headquarters address is listed as: 425 Walnut St in Cincinnati Ohio.
This corporate page for U.S. Bank National Association includes ratings, links to all U.S. Bank National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
U.S. Bank National Association Corporate Headquarters Address:
U.S. Bank National Association
425 Walnut St
Cincinnati, Ohio 45202
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U.S. Bank National Association Headquarters Phone Number:
(513) 632-4234
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U.S. Bank National Association Location Area Map
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
425 Walnut St
Cincinnati, Ohio 45202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.usbank.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
05/26/2023
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
U S BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$529,906,923,000
Deposits Held Domestically:
$522,401,458,000
Equity Capital:
$59,540,236,000
Net Income:
$4,911,887,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
The following is a directory of all branch offices for U.S. Bank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More U.S. Bank National Association Complaints:
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Complaint ID: 7639381
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: U.S. BANCORP
Complaint: On XXXX XXXX, while grocery shopping at XXXX XXXX, my wallet was stolen out of my purse. My husband called banks and credit cards. We were in the US Bank branch shortly after to close checking account and report incident. At that time, {$24000.00} had been removed from our account. Looking at copies of the transaction this theft happened within XXXX minutes in the form of Cashiers check for {$5000.00} and one for {$4500.00} and a cash out of {$14000.00}. The cash out was with XXXX transactions approx. XXXX minutes apart at the same branch with the same teller. During this time, I received no calls or texts from the bank to authorize these transactions. This was done by just using my Driver 's license. The handwriting on these transactions were not even close to mine and I doubt that there is a person who looks like XXXX year old me! This makes me a victim of stolen identity and fraud.Weekly I went into the bank to check the status of our fraud claim. I did this for over 2 months and not one response from US Bank. Meanwhile XXXX XXXX XXXX XXXX ( XXXX ), resolved this issue and credited my account the money that was taken in the same incident. On XX/XX/XXXX, I received a letter from US Bank denying my fraud report claiming I was negligent. I consider I was a victim and that I question how a bank 's internal controls to let a person remove {$24000.00} without a red flag. What training do tellers get to prevent this happening to the bank 's customers who give them our hard earned money to protect. I feel that negligence on the part of the bank needs to be addressed.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7639111
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Company: U.S. BANCORP
Complaint: On XX/XX/2023, I signed up for Business Checking Account with US bank under the promotion code that entitled me to ( 1 ) {$500.00} if I maintained a certain balance in my account and ( 2 ) {$600.00} if I signed up for XXXX XXXX XXXX and processed X amount of transactions.
I fulfilled both criteria ( and customer service reps confirmed it ). However US Bank has not credited me the {$600.00} associated with ( 2 ).
I have contacted US Bank multiple times who've opened internal tickets, but this has not resulted in any action.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7638913
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Subissue: Can't close your account
Company: U.S. BANCORP
Complaint: I called on roughly XX/XX/23. Don't have exact date. Regarding a {$6.00} fee. Customer service agent said he would refund fee, and after refund cleared he would close the account at my request.
Later, on XX/XX/23, I see the {$6.00} was refunded, but account was not subsequently closed. Another {$6.00} fee posted. I called customer support. They stated they were unable to verify my account and unable to close the account. Hence I am contacting you.
I am not paying an unwarranted {$6.00} fee. Close my account immediately.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 83 reviews.
6548-U.S. Bank National Association
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names U.S. Bank National Association has been known by over the years:
In 1991 their name became: Star Bank, National Association, Cincinnati.
In 1991 their name became: Star Bank, National Association.
In 1999 their name became: Star Bank, National Association.
In 1999 their name became: Firstar Bank, National Association.
In 2001 their name became: U.S. Bank National Association.
The following addresses are where U.S. Bank National Association has had their headquarters:
Moved From: MAIN STREET to 111 East Fourth Street, Cincinnati, OH 45202.
Moved From: 111 EAST FOURTH STREET to 55 East Fifth Street, Cincinnati, OH 45202.
Moved From: 55 EAST FIFTH STREET to 425 Walnut Street, Cincinnati, OH 45201.
The following shows transitions that are what have ultimately result in U.S. Bank National Association becoming what it is today, for better or worse.
Star Bank, National Association (1991)
Star Bank, National Association, Butler County (1991)
Star Bank, National Association, Cleveland (1992)
Star Bank, Central Ohio (1993)
Star Bank, National Association, Troy (1993)
Star Bank, Preble County (1993)
Star Bank, National Association, Hillsboro (1993)
Star Bank, National Association, Tri State (1993)
Star Bank, National Association, Sidney (1993)
Star Bank, National Association, Kentucky (1996)
Star Bank, National Association, Indiana (1996)
Trans Financial Bank, National Association (1998)
Trans Financial Bank Tennessee, National Association (1998)
Firstar Bank Iowa, National Association (1999)
Firstar Bank Illinois (1999)
Firstar Bank Florida, National Association (1999)
Firstar Bank of Minnesota, National Association (1999)
Firstar Bank Wisconsin (1999)
Firstar Bank Burlington, National Association (1999)
Firstar Metropolitan Bank & Trust (1999)
Firstar Bank Milwaukee, National Association (2000)
Firstar Bank Wausau, National Association (2000)
Mercantile Bank of Arkansas National Association (2000)
Mercantile Bank of Illinois (2000)
Mercantile Bank MidWest (2000)
Firstar Bank Kentucky (2000)
Firstar Bank Missouri, National Association (2000)
Mercantile Trust Company, National Association (2000)
Firstar Bank, National Association (2001)
U.S. Bank National Association (2001)
U.S. Bank National Association OR (2001)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank Trust National Association (2002)
U. S. Bank Trust, National Association (2002)
U.S. Bank Trust National Association (2002)
U.S. Bank National Association MT (2002)
U. S. Bank Trust Interim National Association, Connecticut (2005)
WestStar Bank (2006)
HeritageBank (2007)
Mellon 1st Business Bank, National Association (2008)
U.S. Bank National Association ND (2013)
MUFG Union Bank, National Association (2023)