Citizens Bank, National Association Corporate

Citizens Bank, National Association has 1,079 banking locations. Their corporate headquarters address is listed as: 1 Citizens Plz in Providence Rhode Island.


This corporate page for Citizens Bank, National Association includes ratings, links to all Citizens Bank, National Association branch profiles locations, reviews, corporate details, directions, routing number,, office hours, their phone number, online banking website, and branch locations.


Citizens Bank, National Association Headquarters
Citizens Bank, National Association Corporate Headquarters Address:
Citizens Bank, National Association
1 Citizens Plz
Providence, Rhode Island 02903
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Citizens Bank, National Association Headquarters Phone Number: (401) 456-7096

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Simply enter the city and/or zip code below, and we will return all Citizens Bank, National Association branches in that area.
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Citizens Bank, National Association Headquarters Map
Citizens Bank, National Association Location Area Map


Citizens Bank, National Association Lobby Hours
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM

Friday
8:30 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Citizens Bank, National Association Name Changes
In 2011 their name became: RBS Citizens, National Association.

In 2019 their name became: Citizens Bank, National Association.

Citizens Bank, National Association Headquarters' Locations
Moved From: 833 BROADWAY to One Citizens Plaza, Providence, RI 02903.

Citizens Bank, National Association Mergers and Acquisitions
Citizens Bank of Massachusetts (2007)
Citizens Bank of Rhode Island (2007)
Citizens Bank New Hampshire (2007)
Citizens Bank (2007)
Charter One Bank, National Association (2007)
Citizens Bank of Connecticut (2007)
RBS National Bank (2007)
Citizens Bank of Pennsylvania (2019)
Investors Bank (2022)
Citizens Bank, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1 Citizens Plz
Providence, Rhode Island 02903
Established:
05/13/2005
Became FDIC Insured:
05/13/2005
Corporate Website:
www.citizensbank.com
Corporate Structure
Number of Branches:
1,079
US Bank Branches:
1,094
Foreign Offices:
2
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
CITIZENS FINANCIAL GROUP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$224,955,587,000
Deposits:
$181,549,092,000
Deposits Held Domestically:
$181,499,092,000
Equity Capital:
$21,898,774,000
Net Income:
$1,507,809,000
Additional Websites where they accept or solicit for deposits:
www.citizensaccess.com
FDIC Oversight
FDIC Region:
2
FDIC Supervisory Region:
New York
Federal Reserve District:
Washington
FDIC Field Office:
South Boston
Regulator:
OCC
Citizens Bank ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: Citizens Bank in Providence, Rhode Island to get their routing number
parts of a check - routing account number
Citizens Bank, National Association Complaints

View More Citizens Bank, National Association Complaints:
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Complaint ID: 3420759

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Subissue:

Company: CITIZENS FINANCIAL GROUP, INC.

Complaint: I received an overdue school tax letter in the mail around the XXXX of XX/XX/2019 in the amount of {$1700.00}. I called the following Monday on the XXXX of XX/XX/2019 to the tax office myself, they informed me that Citizens One had not paid our school taxes and then I called Citizens one and they said they were paid on the XXXX of XX/XX/2019, by wiring to the tax office. I then called the tax office back same day and they said absolutely Citizens One had done no such thing as the tax office only takes mailed checks or in person payments. I again call Citizens One, then they say something totally different that they must have sent it to the wrong mailing address, when they already stated that it was wired electronically, they told me to give them a few days to straighten it out. I called back on the XXXX of XX/XX/2019 to make sure it was straighten out, it was not. Now Citizens One was claiming they sent the new check out but had it returned but to give them till the XXXX of XX/XX/2019 and everything would be straighten out. I gave them till XX/XX/2019 because of a death in my family. They still have not resolved them not paying my taxes, the man said because they're waiting till the good thru date and that the other person should have never told me that they would have fixed it by then. I asked why this was happening, he said " they're only human, let them do their job and their bank 'you know ' was just going to pay when they wanted to. '' I said I'd call back tomorrow and asked for a manger to call me back, the person fought not to give me their manger 's name and flat out lied about whom their manger was, at first they said they didn't know, that it was a lady but it just changed to another lady then the person said it was a man and that he works with a bunch of females so he was confused. This doesn't make me feel comfortable knowing they're in charge of my mortgage or taxes with it. Also this person said " don't waste my time calling about it. It will be done when it's done and they'd get back to me '' and not to cut him off in conversation. I'm still left with school property tax not paid and not sure if they're actually going to pay it and it's due next week on XX/XX/2019.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 3111117

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Banking errors

Company: CITIZENS FINANCIAL GROUP, INC.

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 3236194

Product: Mortgage

Sub-Product: Other type of mortgage

Issue: Trouble during payment process

Subissue:

Company: CITIZENS FINANCIAL GROUP, INC.

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Citizens Bank, National Association Complaints:
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Citizens Bank, National Association Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 55 reviews.

57957-Citizens Bank

Reviews
5 stars

Reviewed on June 21 2023 by CORDELL CHAMBERS PHILADELPHIA


5 stars

Reviewed on September 15 2022 by Melanie S


1 stars

Reviewed on August 17 2022 by GEORGE I


1 stars

Reviewed on August 02 2022 by Leon B


5 stars

Reviewed on August 01 2022 by Deborah B


1 stars

Reviewed on August 01 2022 by Mark G


5 stars

Reviewed on July 20 2022 by Carl T


1 stars

Reviewed on July 08 2022 by shahzad a


1 stars

Reviewed on July 07 2022 by David A


5 stars

Reviewed on April 09 2022 by x y


5 stars

Reviewed on April 09 2022 by X Y


1 stars

Reviewed on March 24 2022 by Joie A


1 stars

Reviewed on March 11 2022 by Len


1 stars

Reviewed on March 04 2022 by Serena N


1 stars

Reviewed on February 24 2022 by Kathy O


1 stars

Reviewed on January 24 2022 by Correy M


5 stars

Reviewed on December 19 2021 by John M


1 stars

Reviewed on November 18 2021 by Diane


1 stars

Reviewed on October 02 2021 by Zina P


5 stars

Reviewed on September 21 2021 by Geraldine K


1 stars

Reviewed on August 27 2021 by brooke H


1 stars

Reviewed on August 19 2021 by Yvonne w


5 stars

Reviewed on August 10 2021 by Bob P


5 stars

Reviewed on July 26 2021 by Sandra B


1 stars

Reviewed on June 03 2021 by Colleen W


1 stars

Reviewed on May 26 2021 by Lenika W


5 stars

Reviewed on April 23 2021 by Marilyn R


1 stars

Reviewed on February 15 2021 by Clarice


1 stars

Reviewed on February 11 2021 by Younes H


1 stars

Reviewed on February 10 2021 by Brian


1 stars

Reviewed on February 10 2021 by Angelo


5 stars

Reviewed on January 19 2021 by Tom p


5 stars

Reviewed on December 24 2020 by Eric D


1 stars

Reviewed on October 15 2020 by Ruth S


5 stars

Reviewed on October 02 2020 by JULIA


5 stars

Reviewed on August 30 2020 by Levan a


5 stars

Reviewed on August 29 2020 by Levan a


1 stars

Reviewed on July 29 2020 by Gary


1 stars

Reviewed on July 27 2020 by Johnna K


5 stars

Reviewed on June 19 2020 by Jaime R


5 stars

Reviewed on May 27 2020 by Kietsa


5 stars

Reviewed on May 04 2020 by Sarah S


1 stars

Reviewed on April 10 2020 by pamela r


1 stars

Reviewed on March 27 2020 by Paula


1 stars

Reviewed on March 27 2020 by Paula


1 stars

Reviewed on March 09 2020 by john k


1 stars

Reviewed on February 21 2020 by Dom W


5 stars

Reviewed on December 31 2019 by Heather P


5 stars

Reviewed on December 05 2019 by Vera O


1 stars

Reviewed on November 23 2019 by Seymour S


5 stars

Reviewed on November 14 2019 by Charles D


5 stars

Reviewed on August 01 2019 by Kristin P


1 stars

Reviewed on June 14 2019 by Alexandria R


1 stars

Reviewed on December 05 2018 by Liz


1 stars

Reviewed on January 10 2018 by Marguerite a


Branch Locations for Citizens Bank, National Association
Citizens Bank Medium Logo
The following is a directory of all branch offices for Citizens Bank, National Association
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WINTER HILL BRANCH - Citizens Bank, National Association
338 Broadway
Somerville, Massachusetts 02903
MALDEN CENTER BRANCH - Citizens Bank, National Association
225 Pleasant St
Malden, Massachusetts 02903
OAK GROVE BRANCH - Citizens Bank, National Association
876 Main St
Malden, Massachusetts 02903
MALDEN STOP & SHOP BRANCH - Citizens Bank, National Association
99 Charles St
Malden, Massachusetts 02903
Maplewood Branch - Citizens Bank
28 Lebanon Street
Malden, Massachusetts 02903
Everett Stop & Shop Branch - Citizens Bank
1690 Revere Beach Parkway
Everett, Massachusetts 02903
MYSTIC MALL BRANCH - Citizens Bank, National Association
152 Everett Ave
Chelsea, Massachusetts 02903
REVERE BRANCH - Citizens Bank, National Association
385 Broadway
Revere, Massachusetts 02903
WINTHROP BRANCH - Citizens Bank, National Association
35 Putnam St
Winthrop, Massachusetts 02903
SPRING STREET BRANCH - Citizens Bank, National Association
257 Spring St
Medford, Massachusetts 02903
MEDFORD SQUARE BRANCH - Citizens Bank, National Association
1 Riverside Ave
Medford, Massachusetts 02903
MEDFORD STOP & SHOP BRANCH - Citizens Bank, National Association
760 Fellsway Plaza
Medford, Massachusetts 02903
WEST MEDFORD BRANCH - Citizens Bank, National Association
501 High St
Medford, Massachusetts 02903
Quincy Center Branch - Citizens Bank, National Association
1177 Hancock St
Quincy, Massachusetts 02903
SOUTH QUINCY BRANCH - Citizens Bank, National Association
85 Quincy Ave
Quincy, Massachusetts 02903
Quincy Stop And Shop So Artery Branc - Citizens Bank
495 Southern Artery
Quincy, Massachusetts 02903
NORTH QUINCY BRANCH - Citizens Bank, National Association
371 Hancock St
North Quincy, Massachusetts 02903
STONEHAM STOP & SHOP BRANCH - Citizens Bank, National Association
259 Main Street, Rt. 28
Stoneham, Massachusetts 02903
GROVE STREET BRANCH - Citizens Bank, National Association
310 Grove St
Braintree, Massachusetts 02903
BRAINTREE BRANCH - Citizens Bank, National Association
865 Washington St
Braintree, Massachusetts 02903
Braintree Five Corners Branch - Citizens Bank
540 Granite Street
Braintree, Massachusetts 02903
Braintree Stop & Shop Plaza Branch - Citizens Bank
300 Grove Street
Braintree, Massachusetts 02903
EAST MILTON BRANCH - Citizens Bank, National Association
420 Granite Ave
Milton, Massachusetts 02903
MILTON VILLAGE BRANCH - Citizens Bank, National Association
40 Adams St
Milton, Massachusetts 02903
EAST WEYMOUTH STOP AND SHOP - Citizens Bank, National Association
700 Middle St
Weymouth, Massachusetts 02903
Weymouth Branch - Citizens Bank
35 Pleasant Street
Weymouth, Massachusetts 02903
Seaport - Citizens Bank, National Association
338 Congress St
Boston, Massachusetts 02903
KENMORE SQUARE BRANCH - Citizens Bank, National Association
560 Commonwealth Ave
Boston, Massachusetts 02903
Fenway Branch - Citizens Bank, National Association
1367 Boylston Street, Suite 4 East
Boston, Massachusetts 02903
Brookline Avenue Branch - Citizens Bank
435 Brookline Avenue
Boston, Massachusetts 02903
Boston University - Citizens Bank
771 Commonwealth Avenue
Boston, Massachusetts 02903
Brockton Stop And Shop Branch - Citizens Bank
683 Belmont Street
Brockton, Massachusetts 02903
BRIDGEWATER BRANCH - Citizens Bank, National Association
755 Bedford St
Bridgewater, Massachusetts 02903
EASTON BRANCH - Citizens Bank, National Association
690 Depot Street Ste 9
Easton, Massachusetts 02903
Halifax Stop & Shop Branch - Citizens Bank
323 Plymouth Street
Halifax, Massachusetts 02903
HANOVER BRANCH - Citizens Bank, National Association
250 Rockland St
Hanover, Massachusetts 02903
ABINGTON STOP AND SHOP BRANCH - Citizens Bank, National Association
375 Centre Ave
Abington, Massachusetts 02903
PEMBROKE STOP & SHOP BRANCH - Citizens Bank, National Association
125 Church St
Pembroke, Massachusetts 02903
PLYMOUTH BRANCH - Citizens Bank, National Association
20 N Park Ave
Plymouth, Massachusetts 02903
CEDARVILLE SHAW S BRANCH - Citizens Bank, National Association
2260 State Rd
Plymouth, Massachusetts 02903
RANDOLPH BRANCH - Citizens Bank, National Association
50 S Main St
Randolph, Massachusetts 02903
WHITMAN STOP AND SHOP BRANCH - Citizens Bank, National Association
475 Bedford St
Whitman, Massachusetts 02903
LEXINGTON BRANCH - Citizens Bank, National Association
1776 Massachusetts Ave
Lexington, Massachusetts 02903
Lexington Stop & Shop Branch - Citizens Bank
36 Bedford Stsreet
Lexington, Massachusetts 02903
COOLIDGE CORNER SOUTH BRANCH - Citizens Bank, National Association
315 Harvard St
Brookline, Massachusetts 02903
BROOKLINE BRANCH - Citizens Bank, National Association
429 Harvard St
Brookline, Massachusetts 02903
WALTHAM BRANCH - Citizens Bank, National Association
716 Main St
Waltham, Massachusetts 02903
NORTH WALTHAM BRANCH - Citizens Bank, National Association
1084 Lexington St
North Waltham, Massachusetts 02903
Newton Corner Branch - Citizens Bank
300 Washington Street
Newton, Massachusetts 02903
NEWTON CENTRE BRANCH - Citizens Bank, National Association
1188 Centre St
Newton Center, Massachusetts 02903
NEWTONVILLE BRANCH - Citizens Bank, National Association
305 Walnut St
Newtonville, Massachusetts 02903
NEWTON FOUR CORNERS BRANCH - Citizens Bank, National Association
1126 Beacon St
Newton, Massachusetts 02903
NEWTON HIGHLANDS - Citizens Bank, National Association
165 Needham St Unit 307
Newton, Massachusetts 02903
CHESTNUT HILL BRANCH - Citizens Bank, National Association
1330 Boylston St
Chestnut Hill, Massachusetts 02903
VFW PARKWAY WEST ROXBURY BRANCH - Citizens Bank, National Association
673 Vfw Pkwy
Chestnut Hill, Massachusetts 02903
STOP & SHOP WATERTOWN BRANCH - Citizens Bank, National Association
171 Watertown St
Watertown, Massachusetts 02903
WATERTOWN BRANCH - Citizens Bank, National Association
631 Mount Auburn St
Watertown, Massachusetts 02903
Watertown Pleasant Stop And Shop Bra - Citizens Bank
700 Pleasant Street
Watertown, Massachusetts 02903
ARLINGTON CENTER BRANCH - Citizens Bank, National Association
699 Massachusetts Ave
Arlington, Massachusetts 02903
ARLINGTON HEIGHTS BRANCH - Citizens Bank, National Association
1420 Massachusetts Ave
Arlington, Massachusetts 02903
BELMONT BRANCH - Citizens Bank, National Association
65 Leonard St
Belmont, Massachusetts 02903
BELMONT STAR MARKET BRANCH - Citizens Bank, National Association
535 Trapelo Rd
Belmont, Massachusetts 02903
WELLESLEY HILLS BRANCH - Citizens Bank, National Association
390 Washington St
Wellesley Hills, Massachusetts 02903
WELLESLEY BRANCH - Citizens Bank, National Association
182 Linden St
Wellesley, Massachusetts 02903
NEEDHAM BRANCH - Citizens Bank, National Association
133 Chapel St
Needham, Massachusetts 02903
WESTON BRANCH - Citizens Bank, National Association
415 Boston Post Rd
Weston, Massachusetts 02903
NEEDHAM HEIGHTS BRANCH - Citizens Bank, National Association
968 Highland Ave
Needham, Massachusetts 02903
East Falmouth Stop & Shop Branch - Citizens Bank
20 Teaticket Highway
East Falmouth, Massachusetts 02903
EAST WAREHAM STOP & SHOP BRANCH - Citizens Bank, National Association
2991 Cranberry Hwy
East Wareham, Massachusetts 02903
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