Citizens Bank, National Association Corporate

Citizens Bank, National Association has 1,079 banking locations. Their corporate headquarters address is listed as: 1 Citizens Plz in Providence Rhode Island.

This corporate page for Citizens Bank, National Association includes ratings, links to all Citizens Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.

Citizens Bank, National Association Headquarters

Citizens Bank, National Association Corporate Headquarters Address:

Citizens Bank, National Association
1 Citizens Plz
Providence, Rhode Island 02903

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Citizens Bank, National Association Headquarters Phone Number: (401) 456-7096

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Citizens Bank, National Association Headquarters Map

Citizens Bank, National Association Location Area Map

Citizens Bank, National Association Lobby Hours

Monday
8:30 AM - 5:00 PM

Tuesday
8:30 AM - 5:00 PM

Wednesday
8:30 AM - 5:00 PM

Thursday
8:30 AM - 5:00 PM

Friday
8:30 AM - 5:00 PM

Saturday
Closed

Sunday
Closed

Citizens Bank, National Association Overview

This section was Last checked and updated, on our end, 1/28/2024.

Bank's Headquarters:
1 Citizens Plz
Providence, Rhode Island 02903

Established:
05/13/2005

Became FDIC Insured:
05/13/2005

Corporate Website:
www.citizensbank.com

Corporate Structure

Number of Branches:
1,079

US Bank Branches:
1,094

Foreign Offices:
2

Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).

Last Structure Change:
08/31/2022

Bank Specialty/Focus:
Commercial Lending Specialization

Bank Holding Company:
CITIZENS FINANCIAL GROUP INC

Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.

SAIF Insured:
No

State Chartered:
No

Financial Snapshot

Assets:
$224,955,587,000

Deposits:
$181,549,092,000

Deposits Held Domestically:
$181,499,092,000

Equity Capital:
$21,898,774,000

Net Income:
$1,507,809,000

Additional Websites where they accept or solicit for deposits:

www.citizensaccess.com

FDIC Oversight

FDIC Region:
2

FDIC Supervisory Region:
New York

Federal Reserve District:
Washington

FDIC Field Office:
South Boston

Regulator:
OCC

Branch Locations for Citizens Bank, National Association

The following is a directory of all branch offices for Citizens Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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WHITEHALL BRANCH - Citizens Bank, National Association
70 Towne Square Way
Pittsburgh, Pennsylvania 02903

Brentwood Giant Eagle Branch - Citizens Bank
600 Town Square Way
Pittsburgh, Pennsylvania 02903

MOUNT LEBANON BRANCH - Citizens Bank, National Association
712 Washington Rd
Pittsburgh, Pennsylvania 02903

WEST VIEW GIANT EAGLE BRANCH - Citizens Bank, National Association
1029 W View Park Dr
Pittsburgh, Pennsylvania 02903

SHADYSIDE GIANT EAGLE BRANCH - Citizens Bank, National Association
5550 Centre Ave
Pittsburgh, Pennsylvania 02903

PENN HILLS GIANT EAGLE BRANCH - Citizens Bank, National Association
230 Rodi Rd
Pittsburgh, Pennsylvania 02903

East Hills Giant Eagle Branch - Citizens Bank
9001 Frankstown Road, The East Hills Giant Eagle
Pittsburgh, Pennsylvania 02903

CASTLE VILLAGE GIANT EAGLE BRANCH - Citizens Bank, National Association
5301 Grove Rd
Pittsburgh, Pennsylvania 02903

PLEASANT HILLS BRANCH - Citizens Bank, National Association
50 Old Clairton Rd
Pleasant Hills, Pennsylvania 02903

CAMP HORNE ROAD GIANT EAGLE BRANCH - Citizens Bank, National Association
132 Ben Avon Heights Rd
Pittsburgh, Pennsylvania 02903

PEEBLES ROAD BRANCH - Citizens Bank, National Association
8050 Peebles Rd
Pittsburgh, Pennsylvania 02903

WEXFORD GIANT EAGLE - Citizens Bank, National Association
9805 Mcknight Rd
Pittsburgh, Pennsylvania 02903

Mcknight Road Giant Eagle Branch - Citizens Bank
8050 Mcknight Road
Pittsburgh, Pennsylvania 02903

Ross Park Branch - Citizens Bank
4885 Mcknight Road
Pittsburgh, Pennsylvania 02903

FOX CHAPEL BRANCH - Citizens Bank, National Association
837 Freeport Rd
Pittsburgh, Pennsylvania 02903

Waterworks Giant Eagle Branch - Citizens Bank
910 Freeport Road
Pittsburgh, Pennsylvania 02903

PLUM BRANCH - Citizens Bank, National Association
2005 Route 286
Plum, Pennsylvania 02903

BETHEL ST. CLAIR BRANCH - Citizens Bank, National Association
150 Fort Couch Road
Bethel Park, Pennsylvania 02903

One Mellon Bank Center Branch - Citizens Bank
500 Grant Street
Pittsburgh, Pennsylvania 02903

HTTP:/WWW.CITIZENSBANK.COM/ - Citizens Bank, National Association
Direct Bank Deposit Support Po Box 535857
Pittsburgh, Pennsylvania 02903

POINTE AT NORTH FAYETTE BRANCH - Citizens Bank, National Association
100 Andrew Dr
Pittsburgh, Pennsylvania 02903

WASHINGTON DRIVE THRU BRANCH - Citizens Bank, National Association
40 S Main St
Washington, Pennsylvania 02903

WASHINGTON MALL GIANT EAGLE BRANCH - Citizens Bank, National Association
331 Washington Rd
Washington, Pennsylvania 02903

WASHINGTON BRANCH - Citizens Bank, National Association
40 S Main St
Washington, Pennsylvania 02903

PETERS TOWNSHIP BRANCH - Citizens Bank, National Association
3901 Washington Rd
Mcmurray, Pennsylvania 02903

Canonsburg Branch - Citizens Bank
1 East Pike Street
Canonsburg, Pennsylvania 02903

Donaldsons Crossroad Giant Eagle Br - Citizens Bank
4007 South Washington Road
Mcmurray, Pennsylvania 02903

FINLEYVILLE GIANT EAGLE BRANCH - Citizens Bank, National Association
3701 State Route 88
Finleyville, Pennsylvania 02903

FOURTH AND MAIN BRANCH - Citizens Bank, National Association
400 S Main St
Greensburg, Pennsylvania 02903

HEMPFIELD GIANT EAGLE BRANCH - Citizens Bank, National Association
6204 Route 30
Greensburg, Pennsylvania 02903

EASTGATE PLAZA GIANT EAGLE BRANCH - Citizens Bank, National Association
5142 State Rt 30 Sutie 1
Greensburg, Pennsylvania 02903

Millers Woods Branch - Citizens Bank
131 Donahue Road
Greensburg, Pennsylvania 02903

MURRYSVILLE GIANT EAGLE BRANCH - Citizens Bank, National Association
4810 Old William Penn Hwy
Export, Pennsylvania 02903

NORWIN BRANCH - Citizens Bank, National Association
11361 Route 30
North Huntingdon, Pennsylvania 02903

Irwin Giant Eagle Branch - Citizens Bank
8901 Route 30, North Huntingdon Square Plaza
North Huntingdon, Pennsylvania 02903

PENN TOWNSHIP GIANT EAGLE BRANCH - Citizens Bank, National Association
2000 Penny Lane Dr
Jeannette, Pennsylvania 02903

EATON ROAD BRANCH - Citizens Bank, National Association
2841 Ligonier St
Latrobe, Pennsylvania 02903

LATROBE GIANT EAGLE BRANCH - Citizens Bank, National Association
1050 Mountain Laurel Plz
Latrobe, Pennsylvania 02903

Allegheny Township Giant Eagle Branc - Citizens Bank
41 Towne Center Drive
Leechburg, Pennsylvania 02903

Ligonier Branch - Citizens Bank
121 East Main Street
Ligonier, Pennsylvania 02903

New Stanton Branch - Citizens Bank
305 North Center Avenue
New Stanton, Pennsylvania 02903

Indiana Giant Eagle Branch - Citizens Bank
475 Ben Franklin Road South
Indiana, Pennsylvania 02903

BUTLER BRANCH - Citizens Bank, National Association
301 N Main St
Butler, Pennsylvania 02903

MORAINE POINT PLAZA GIANT EAGLE BRANCH - Citizens Bank, National Association
700 Moraine Pointe Plz
Butler, Pennsylvania 02903

Clearview Mall Giant Eagle Branch - Citizens Bank
1521 North Main Street
Butler, Pennsylvania 02903

ADAMS RIDGE BRANCH - Citizens Bank, National Association
400 Adams Shoppes
Mars, Pennsylvania 02903

Seven Fields Giant Eagle Branch - Citizens Bank
206 Seven Fields Boulevard
Seven Fields, Pennsylvania 02903

Sarver Buffalo Plaza Giant Eagle Bra - Citizens Bank
100 Buffalo Plaza
Sarver, Pennsylvania 02903

SAXONBURG BRANCH - Citizens Bank, National Association
205 Main Street
Saxonburg, Pennsylvania 02903

Slippery Rock Giant Eagle Branch - Citizens Bank
223 Grove City Road
Slippery Rock, Pennsylvania 02903

ZELIENOPLE BRANCH - Citizens Bank, National Association
105 W Culvert St
Zelienople, Pennsylvania 02903

CRANBERRY GIANT EAGLE BRANCH - Citizens Bank, National Association
20111 Route 19
Cranberry Township, Pennsylvania 02903

New Castle Giant Eagle Branch - Citizens Bank
1700 New Butler Road
New Castle, Pennsylvania 02903

WILMINGTON ROAD GIANT EAGLE BRANCH - Citizens Bank, National Association
3230 Wilmington Rd
New Castle, Pennsylvania 02903

GROVE CITY BRANCH - Citizens Bank, National Association
165 S Broad St
Grove City, Pennsylvania 02903

Mercer Branch - Citizens Bank
107 North Diamond Street
Mercer, Pennsylvania 02903

HERMITAGE BRANCH - Citizens Bank, National Association
3390 E State St
Hermitage, Pennsylvania 02903

Hermitage Giant Eagle Branch - Citizens Bank
2365 East State Street
Hermitage, Pennsylvania 02903

KITTANNING BRANCH - Citizens Bank, National Association
250 Market St
Kittanning, Pennsylvania 02903

Franklin Village Drive In Branch - Citizens Bank
26 Franklin Village Mall
Kittanning, Pennsylvania 02903

OIL CITY SOUTH BRANCH - Citizens Bank, National Association
24 State St
Oil City, Pennsylvania 02903

MEADVILLE BRANCH - Citizens Bank, National Association
1133 Park Ave
Meadville, Pennsylvania 02903

MEADVILLE GIANT EAGLE BRANCH - Citizens Bank, National Association
18511 Smock Hwy
Meadville, Pennsylvania 02903

Erie Downtown Branch - Citizens Bank, National Association
25 W 12th St
Erie, Pennsylvania 02903

State Street Drive Thru Branch - Citizens Bank
1128 State Street
Erie, Pennsylvania 02903

YORKTOWN SQUARE GIANT EAGLE BRANCH - Citizens Bank, National Association
2501 W 12th St
Erie, Pennsylvania 02903

STERRETTANIA BRANCH - Citizens Bank, National Association
3471 W 38th St
Erie, Pennsylvania 02903

GLENWOOD BRANCH - Citizens Bank, National Association
3835 Peach St
Erie, Pennsylvania 02903

HARBORCREEK GIANT EAGLE BRANCH - Citizens Bank, National Association
4265 Buffalo Rd
Erie, Pennsylvania 02903

Millcreek Giant Eagle Branch - Citizens Bank
2067 Interchange Road
Erie, Pennsylvania 02903

BROAD AVENUE BRANCH - Citizens Bank, National Association
2035 Broad Ave
Altoona, Pennsylvania 02903

ALTOONA GIANT EAGLE BRANCH - Citizens Bank, National Association
181 Sophrira Lane
Altoona, Pennsylvania 02903

Pleasant Valley Drive In Branch - Citizens Bank
3515 Pleasant Valley Boulevard
Altoona, Pennsylvania 02903

ROARING SPRING GIANT EAGLE BRANCH - Citizens Bank, National Association
Route 36 South
Roaring Spring, Pennsylvania 02903

Tyrone Branch - Citizens Bank
501 Third Street
Tyrone, Pennsylvania 02903

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Citizens Bank, National Association Complaints

View More Citizens Bank, National Association Complaints:
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Complaint ID: 6787590

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem caused by your funds being low

Subissue: Overdrafts and overdraft fees

Company: CITIZENS FINANCIAL GROUP, INC.

Complaint: When you use ur debit card, ach withdrawals or withdrawals even deposits they arrange the transactions causing you overdraft the account and charge a fees.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Complaint ID: 6787293

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Fees or interest

Subissue: Problem with fees

Company: CITIZENS FINANCIAL GROUP, INC.

Complaint: on XX/XX/ I was served with a charge from Citizens Pay for an XXXX XXXX XXXX Purchased at XXXX XXXX for a charge of {$1200.00}. It is now negatively affecting my credit report and I am hoping to have this record expunged. I have contacted citiens one and filed a complaint with XXXX Citiens One claims the account is now closed.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Complaint ID: 6784727

Product: Checking or savings account

Sub-Product: Checking account

Issue: Closing an account

Subissue: Can't close your account

Company: CITIZENS FINANCIAL GROUP, INC.

Complaint: I would like to file a complaint against Citizens Bank. I had a XXXX balance with them and requested that they close my account in late XXXX of XXXX. They did not close the account and kept charging me monthly maintenence fees, unknowningly sending my account to collections many months after the fact. I have attempted to call them to resolve the issue and they have shown an unwillingness to look into my prior phone calls, where I requested the account to be closed and was told that the account would be closed. To be clear, the monthly maintenence fees to keep the account open were the only debits on the account. My ability to open other accounts is being negatively impacted by a bank error that Citizens Bank refuses to rectify.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

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Citizens Bank, National Association Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 55 reviews.

57957-Citizens Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

Citizens Bank, National Association Name Changes

The following are other names Citizens Bank, National Association has been known by over the years:

In 2011 their name became: RBS Citizens, National Association.

In 2019 their name became: Citizens Bank, National Association.

Citizens Bank, National Association Headquarters' Locations

The following addresses are where Citizens Bank, National Association has had their headquarters:

Moved From: 833 BROADWAY to One Citizens Plaza, Providence, RI 02903.

Citizens Bank, National Association Mergers and Acquisitions

The following shows transitions that are what have ultimately result in Citizens Bank, National Association becoming what it is today, for better or worse.

Citizens Bank of Massachusetts (2007)

Citizens Bank of Rhode Island (2007)

Citizens Bank New Hampshire (2007)

Citizens Bank (2007)

Charter One Bank, National Association (2007)

Citizens Bank of Connecticut (2007)

RBS National Bank (2007)

Citizens Bank of Pennsylvania (2019)

Investors Bank (2022)