Bank of America, National Association Corporate

Bank of America, National Association has 4,020 banking locations. Their corporate headquarters address is listed as: 100 N Tryon St in Charlotte North Carolina.


This corporate page for Bank of America, National Association includes ratings, links to all Bank of America, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.


Bank of America, National Association Headquarters
Bank of America, National Association Corporate Headquarters Address:
Bank of America, National Association
100 N Tryon St
Charlotte, North Carolina 28202
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Bank of America, National Association Headquarters Phone Number: (980) 335-3561

If you are not looking for their corporate location, but a Bank of America, National Association branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all Bank of America, National Association branches in that area.
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Bank of America, National Association Headquarters Map
Bank of America, National Association Location Area Map


Bank of America, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
Bank of America, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
100 N Tryon St
Charlotte, North Carolina 28202
Established:
10/17/1904
Became FDIC Insured:
01/01/1934
Corporate Website:
www.bankofamerica.com
Corporate Structure
Number of Branches:
4,020
US Bank Branches:
3,796
Foreign Offices:
229
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
BANK OF AMERICA CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$2,465,234,000,000
Deposits:
$1,979,677,000,000
Deposits Held Domestically:
$1,868,639,000,000
Equity Capital:
$229,009,000,000
Net Income:
$24,191,000,000
Additional Websites where they accept or solicit for deposits:
www.ml.com
www.merrilledge.com
www.mymerrill.com
privatebank.bankofamerica.com/
promo.bankofamerica.com
secure.bankofamerica.com
about.bankofamerica.com
promotions.bankofamerica.com
benefits.ml.com
olui2.fspl2.ml.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Charlotte
Regulator:
OCC
Branch Locations for Bank of America, National Association
Bank of America Medium Logo
The following is a directory of all branch offices for Bank of America, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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PWM Paramus Branch - Bank of America, National Association
115 W Century Rd
Paramus, New Jersey 28202
PARIS BRANCH (FRGN) - Bank of America, National Association
43-47 Avenue De La Grande Armee
Paris, 28202
PARIS BRANCH (FRGN) - Bank of America, National Association
104 Avenue Des Champs Elysees
Paris, 28202
PARK RIDGE/GREENWOOD BRANCH - Bank of America, National Association
501 N Greenwood Ave
Park Ridge, Illinois 28202
Park Ridge Devon Branch - Bank Of America
425 Devon Avenue
Park Ridge, Illinois 28202
Parker and Stroh Branch - Bank of America, National Association
13085 Copperhead Trl
Parker, Colorado 28202
PERRING PARKWAY BRANCH - Bank of America, National Association
1952 E Joppa Rd
Parkville, Maryland 28202
PARKVILLE BRANCH - Bank of America, National Association
7601 Harford Rd
Parkville, Maryland 28202
Carney Branch - Bank Of America
9609 Harford Road
Parkville, Maryland 28202
Parmatown Branch - Bank of America, National Association
7635 W Ridgewood Dr
Parma, Ohio 28202
PARSIPPANY BRANCH - Bank of America, National Association
3035 Route 46
Parsippany, New Jersey 28202
CALIFORNIA AND PASADENA BRANCH - Bank of America, National Association
145 W California Blvd
Pasadena, California 28202
LAKE AND COLORADO BRANCH - Bank of America, National Association
880 E Colorado Blvd
Pasadena, California 28202
PASADENA PWM BRANCH - Bank of America, National Association
800 E Colorado Blvd
Pasadena, California 28202
FOOTHILL AND ROSEMEAD BRANCH - Bank of America, National Association
3555 E Foothill Blvd
Pasadena, California 28202
Colorado Bonnie Branch - Bank Of America
1687 East Colorado Boulevard
Pasadena, California 28202
Pasadena Main Branch - Bank Of America
399 East Colorado Boulevard
Pasadena, California 28202
Us Trust Banking Services Team Branc - Bank Of America
101 South Marengo Avenue
Pasadena, California 28202
Riviera Beach Branch - Bank Of America
8480 Fort Smallwood Road
Pasadena, Maryland 28202
FAIRMONT BRANCH - Bank of America, National Association
5803 Fairmont Pkwy
Pasadena, Texas 28202
PASADENA BRANCH - Bank of America, National Association
926 Southmore Ave
Pasadena, Texas 28202
Pasco Branch - Bank Of America
350 West Lewis Street
Pasco, Washington 28202
PASO ROBLES BRANCH - Bank of America, National Association
1511 Spring St
Paso Robles, California 28202
PATCHOGUE BRANCH - Bank of America, National Association
47 W Main St
Patchogue, New York 28202
PAWLEY S ISLAND BRANCH - Bank of America, National Association
10267 Ocean Hwy
Pawleys Island, South Carolina 28202
Newport Avenue Branch - Bank Of America
1455 Newport Avenue
Pawtucket, Rhode Island 28202
PEABODY ANDOVER STREET BRANCH - Bank of America, National Association
189 Andover Street, Route 114
Peabody, Massachusetts 28202
PEACHTREE CITY BRANCH - Bank of America, National Association
500 Northlake Dr
Peachtree City, Georgia 28202
Braelinn Village Branch - Bank Of America
496 Crosstown Drive
Peachtree City, Georgia 28202
SHADOW CREEK RANCH BRANCH - Bank of America, National Association
11015 Shadow Creek Pkwy
Pearland, Texas 28202
SILVERLAKE BRANCH - Bank of America, National Association
10200 Broadway St
Pearland, Texas 28202
Dixie Farm Branch - Bank Of America
1632 Broadway Street
Pearland, Texas 28202
PELHAM MANOR BRANCH - Bank of America, National Association
4767 Boston Post Rd
Pelham Manor, New York 28202
PEMBROKE LAKES BRANCH - Bank of America, National Association
11150 Taft St
Pembroke Pines, Florida 28202
FLAMINGO ROAD BRANCH - Bank of America, National Association
80 S Flamingo Rd
Pembroke Pines, Florida 28202
WEST PINES BOULEVARD BRANCH - Bank of America, National Association
16350 Pines Blvd
Pembroke Pines, Florida 28202
SILVER LAKES BRANCH - Bank of America, National Association
18291 Pines Blvd
Pembroke Pines, Florida 28202
PEMBROKE PINES BRANCH - Bank of America, National Association
8398 Pines Blvd
Pembroke Pines, Florida 28202
PINES & PALM BRANCH - Bank of America, National Association
10050 Pines Blvd
Pembroke Pines, Florida 28202
Penn Fair Branch - Bank Of America
2200 Penfield Road
Penfield, New York 28202
Penn Hills Branch - Bank of America, National Association
12012 Frankstown Rd
Penn Hills, Pennsylvania 28202
New Jersey Branch - Bank Of America
1600 Merrill Lynch Drive
Pennington, New Jersey 28202
PENNSAUKEN BRANCH - Bank of America, National Association
4900 Route 70
Pennsauken, New Jersey 28202
ENSLEY BRANCH - Bank of America, National Association
31 E Nine Mile Rd
Pensacola, Florida 28202
NORTH PENSACOLA BRANCH - Bank of America, National Association
6727 N Davis Hwy
Pensacola, Florida 28202
WARRINGTON ROAD BRANCH - Bank of America, National Association
206 N New Warrington Rd
Pensacola, Florida 28202
CORDOVA BRANCH - Bank of America, National Association
5041 Bayou Blvd
Pensacola, Florida 28202
Garden Street Branch - Bank Of America
100 West Garden Street
Pensacola, Florida 28202
LAKE PLEASANT TOWNE CENTER BRANCH - Bank of America, National Association
25260 N Lake Pleasant Pkwy
Peoria, Arizona 28202
CONVERY BOULEVARD BRANCH - Bank of America, National Association
555 Convery Blvd
Perth Amboy, New Jersey 28202
SMITH STREET BRANCH - Bank of America, National Association
211 Smith St
Perth Amboy, New Jersey 28202
EAST PETALUMA BRANCH - Bank of America, National Association
181 N Mcdowell Blvd
Petaluma, California 28202
PETALUMA BRANCH - Bank of America, National Association
200 Kentucky St
Petaluma, California 28202
CRATER ROAD BRANCH - Bank of America, National Association
1963 S Crater Rd
Petersburg, Virginia 28202
4 PENN CENTER BRANCH - Bank of America, National Association
1600 John F Kennedy Blvd
Philadelphia, Pennsylvania 28202
COLUMBUS COMMONS BRANCH - Bank of America, National Association
1950 S Columbus Blvd
Philadelphia, Pennsylvania 28202
19TH AND MARKET BRANCH - Bank of America, National Association
1818 Market St
Philadelphia, Pennsylvania 28202
CITY AVENUE BRANCH - Bank of America, National Association
4610 City Ave
Philadelphia, Pennsylvania 28202
15TH AND LOCUST BRANCH - Bank of America, National Association
1501 Locust St
Philadelphia, Pennsylvania 28202
SHOP RITE ARAMINGO BRANCH - Bank of America, National Association
3745 Aramingo Ave
Philadelphia, Pennsylvania 28202
QUARTERMASTER PLAZA BRANCH - Bank of America, National Association
2330 W Oregon Ave
Philadelphia, Pennsylvania 28202
SOUTH STREET BRANCH - Bank of America, National Association
920 South St
Philadelphia, Pennsylvania 28202
CHESTNUT HILL BRANCH - Bank of America, National Association
8601 Germantown Ave
Philadelphia, Pennsylvania 28202
KENSINGTON BRANCH - Bank of America, National Association
1841 E Allegheny Ave
Philadelphia, Pennsylvania 28202
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Bank of America, National Association Complaints

View More Bank of America, National Association Complaints:
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Complaint ID: 6448788

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Problem making or receiving payments

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint:

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 7094784

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint: Bank of America transfered a charged off account to a collection agency in XX/XX/XXXX. The transfer to the collection agency was NEVER reported to any of the XXXX credit bureaus. Bank of America refuses to report accurate account history. I never consented to have my SSN, date of birth, address, name or account information shared to any company nor was I notified my account had been transfered to collections until I received letters from several collection agencies. XXXX disputes were submitted requesting accurate account history be reported and the transfer to collection be reported. As a consumer I have a right to have accurate account history reported. All my disputes are closed citing BOA is reporting accurately but nothing to substantiate a through investigation was completed to close my dispute. Providing letters from all the collection agencies my account was sent to, as well as a letter from Bank of America admitting my account was charged off and not accurately reported was never considered. I confirmed the issue as " unresolved '' as feedback to my last CFPB complaint which was also ignored. I contacted bank of america by phone and visited the branch. I contacted the collection agencies that sent letters and statements stating my balance was transferred. A security freeze was added to my consumer file. XX/XX/XXXX after I receive a letter from the same company claiming to be the new servicer of my account. Several collection agencies are contacting me about an account that was charged off in XXXX after I had to claim the balance as income on my XXXX. BOA writes of the balance sends me a XXXX then forces me to continue making payments without reporting the account went to collections. Collection agencies must STOP contacting me and STOP submitting credit inquiries for my credit to intentionally harm/damage my credit score. I provide proof, the inaccurate information is never removed or updated. All attempts to correct Bank of America 's mistakes have been unsuccessful. I have wasted time, money and other resources to get this matter resolved. Companies committing fraud should be held accountable. Hold BOA accountable

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 7094938

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Subissue: Deposits and withdrawals

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint: On XX/XX/2023, at or around XXXX XXXX, I drove up the drive-thru ATM banking lane at Bank of America XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX I initially tried to use the first available ATM located in the last lane of the drive-thru bay. Since the machine was malfunctioning, and not responding to touch commands on the screen ; although inconvenient and kinda sketchy, I drove around to the 2nd machine, which was in the first lane of the drive-thru bay to try the transaction again. The machine ( ID - XXXX ). When I tried to make the deposit, the machine, XXXX asked if I was depositing cash or checks. A note on the machine instructed not to place more than XXXX bills in the slot at a time. I touched cash on the monitor, and the cash slot opened where I then placed only XXXX, crisp and new {$100.00} bills to be deposited to my checking account number ending XXXX. The machine took all of the bills, made some noises as if it was counting or organizing the bills, then asked again if I was depositing cash or checks, to which, I again selected cash. At this time, the machine again opened the bill slot so more cash could be entered, however, I had already given the machine all XXXX bills for the {$2000.00} deposit. The only other option it gave me was to select DONE. When I did that, it closed the transaction without giving me the credit for the {$2000.00}, and only my pre-deposit balance amount of {$180.00} was showing on the screen. It did not print a receipt showing the correct balance of {$2100.00}. I came inside the branch, understandably upset, and finally got some assistance beyond being given a business card and being told to call the Fraud Claims team to file a claim. After being transferred several times, I finally reached someone named XXXX or XXXX, who told me their department didn't speak to customers. After a few terse exchanges, she then unceremoniously yelled at me stating " That's the reason we don't speak to customers '' after I showed aggravation at her asking me if I needed Spanish or English Customer Service; and then she hung up on me! Her disrespectful response was rude. Additionally, it was condescending and unnecessary for her to ask me if I needed Spanish or English customer service when we had only been speaking English to start with. At the bank, XXXX and XXXX, finally offered me seating in a cubicle, as I had been standing out in the lobby where other customers watched in amusement while I tried to get help. They assisted me with filing the claim, and requesting an escalation so that the funds could be quickly " temporarily '' deposited to my account, as this sort of thing happens with the bank 's ATMs, and the claim could take several days to be resolved. In fact, the bank 's staff explained that one of the machines had received service earlier this week and perhaps that might have been the cause for the service. I was told that escalating the matter would bring the appropriate awareness to the situation, and the funds would be deposited into my account within 24 hours. I would also receive a call from a bank branch employee with an update because the branch manager personally wanted to make sure the matter was handled. When I didn't hear from the bank 's manager, XXXX, or XXXX, today, I tried calling the branch directly but could not reach anyone. So I then reached out to the fraud team at XXXX. After being placed on hold for over 30 minutes and speaking with XXXX, then 3 different " supervisors '' XXXX, XXXX, and XXXX, I was informed the request to issue a provisional credit was denied because they needed 2 weeks to fully research what occurred. In the meantime, they could do nothing regarding my missing money, and could not advise me on what I should do regarding my financial responsibilities while I wait for the research to be done. It didn't matter that I had been " a valued Bank of America customer for 23 years ''. I tried several times to escalate to a senior manager but was denied by all so-called " customer care '' representatives and supervisors. After getting nowhere on the phone, I went back to the bank branch today. Both XXXX and the branch XXXX, XXXX XXXX tried to escalate the request with the fraud team but were unsuccessful. Based on the response they received from the fraud team 's XXXX, XXXX explained that I would have to wait for that team 's research to be completed which entailed an audit of the ATM to determine if it was out of balance. Only then would I be refunded my missing {$2000.00}. XXXX and XXXX were able to determine that a bank courier had serviced the machine earlier today, and it might be possible to have a resolution sometime early next week. Even knowing that, they said the bank could not advance a temporary credit because the machine in question was not XXXX the branch was responsible for. ( even though it was a Bank of America ATM, at a Bank of America drive-thru, on Bank of America XXXX XXXX! ) Having banked with BofA for 23 years, I am pleased to say that I have never had any issues with my accounts. The XXXX time in all my years of patronage that I required assistance, they failed to help. I am saddened and outraged by the lack of basic customer service and the abysmal treatment I have received in this matter. I honestly feel as though I was treated like a scheming, dishonest criminal when I am the victim. The bank not only had XXXX malfunctioning ATM, they had XXXX of them!! They took my hard-earned money, and are now unwilling to remedy this matter that they are fully aware occurs routinely to customers. Now I have to deposit more money to cover my missing {$2000.00}, and wait until someone decides to fix this! They can review the ATM camera footage, which will clearly show I placed bills in that machine that are not appearing in my checking account. They can run a balancing audit to confirm there's at least {$2000.00} out of balance, maybe more depending on how many other customers were robbed this week. But someone needs to do something so I can be made whole. I get that my account doesn't have thousands of dollars flowing through it, and {$2000.00} is probably insignificant in comparison to the large sums of cash BofA employees manage. However, it's very meaningful to me and my financial needs. Please contact me at XXXX to further discuss an immediate resolution so that my account balance can be corrected. Thank you in advance for your assistance. Respectfully, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, TX XXXX XXXX Email : XXXX BofA Fraud Claim # XXXX Issue : The bank 's ATM stole {$2000.00} from me and the bank is unwilling to refund me temporarily while they investigate the error with the machine.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



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Bank of America, National Association Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 45 reviews.

3510-Bank of America

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on November 12 2022 by Mary J

Bank of Americia kept [-] last mobile deposit of $300.00. They [-] it would take 90 days to investigate if [-] deposit should [-] to [-]. It has been 120 days and I have not received a check or anything from them. BAD [-]!!!


5 stars

Reviewed on September 15 2021 by Feliberto I

5


5 stars

Reviewed on September 04 2021 by Richard M

accounts


5 stars

Reviewed on August 30 2021 by Zostaprogram D

Of bano of [-]


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on May 06 2021 by Fiduciary

ALL RECORDS OF INDUSTRY


5 stars

Reviewed on May 06 2021 by John L

Worst bank to be with


5 stars

Reviewed on April 24 2021 by Javie

Would you like to know [-] worth of your?


5 stars

Reviewed on March 17 2021 by Teri B

They are [-] from charging there customers overdraft fees and doing everything in there [-] to ensure that [-] customer has a negative balance. They make internal withdrawals causing debit transactions to [-] trying to come out after they were approved by [-] merchant. I hate this bank and I [-] tell everyone with ears to hear!


5 stars

Reviewed on February 17 2021 by Ron F

I have a Edd claim [-] bank blocked [-] account and had [-] on [-] phone with Edd for over a weeklies they [-] they needed updated information then [-] I need to be reverie and a external [-] from edd to [-] bank was sent all done then [-] bank tells [-] they did not blocked [-] account and on there end I have no issue's not Identify or contact information nothing and [-] best thing I recorded [-] whole thing Edd and bank of [-] on [-] same call [-] Edd [-] they have no issue to [-] bank and that Edd does not block cards like [-] bank would have [-] believe...caught in a bald face lie I've done everything [-] bank has asked so has Edd yet [-] account is still locked why????and why lie to [-] all this time I'm homeless and was given that money to get through this and you vare playing games well I'm going to release this video [-] every where


5 stars

Reviewed on January 29 2021 by Robin S

I want to use [-] account


5 stars

Reviewed on January 29 2021 by Robin S

I want money out [-] account


5 stars

Reviewed on January 29 2021 by Robin S

Want out much it is


1 stars

Reviewed on December 30 2020 by Carlos M

[-] only thing this bank has is convenience of them being in just about every city but they are [-] WORST to deal with when you have any type of issue, VERY BAD!!! They make no sense and dont care what you say and they lie to you one after [-] other. ALSO [-] NOT [-] ANY [-] RESTRICTED ACCOUNTS WITH [-] THEY [-] MAKE YOUR LIFE A LIVING [-]!!!!


5 stars

Reviewed on December 07 2020 by Doug w

I've been on unemployment due to a illness in [-] family and receive a card from B of. A. And B.of A froze unemployment for a whole lot of people who depend on it to make ends.meet. Good going Bank of [-] .You guys [-].


1 stars

Reviewed on October 09 2020 by Douglas k

I have to say that it’s [-] that your bank charges $8.00 to [-] a [-] check issued by [-] employer if [-] employee doesn’t have a Bank of [-] account.


1 stars

Reviewed on September 14 2020 by Dr. W

BofA has horrific customer service!!! It is [-] worst and terrible. [-] staff is pathetic and so is [-] leadership!!!


5 stars

Reviewed on August 27 2020 by Amanda

5


5 stars

Reviewed on August 04 2020 by Levan a

Send [-] [-] compensation for exploiting [-] ideas with [-] public and internationally businesses for profit gain of [-] copyrighted ideas


1 stars

Reviewed on July 26 2020 by Kianna

Awful bank! They prey on poor people. I made [-] sister change to another bank and still working on a friend who they [-] poaching from her account.


5 stars

Reviewed on July 25 2020 by Caesar C

[-] automated system is not set up right and you should fire everyone in your fraud [-] they dont know what they are doing and they are extreamly rude


2 stars

Reviewed on July 21 2020 by Maureen

Little


1 stars

Reviewed on July 13 2020 by Kristi P

your recordings are terrible [-] can you find [-] [-] bank, all you [-] is lie!


1 stars

Reviewed on July 10 2020 by John

Boa


1 stars

Reviewed on July 01 2020 by Tom C

BOA lost [-] friend Tavarish's $16k wire from early [-]. I [-] never consider banking with you and I [-] POST this on [-] YouTube channel with almost 500k followers, as well as other social media channels. FIX THIS!


5 stars

Reviewed on June 28 2020 by ZachariahZepeda

0


5 stars

Reviewed on June 24 2020 by Lupeachra D

Reversed monthly m fees already paid. Allowed google to [-] [-] money


1 stars

Reviewed on June 23 2020 by Ashley V

Horrible service waited on hold for them to disconnect needed a [-] card sent with [-] same card number and they would not [-] it because it was already ordered which had only been 10 minutes prior


5 stars

Reviewed on June 09 2020 by Mary L

VERY POOR BANK11


5 stars

Reviewed on May 31 2020 by Theresa G

[-] worst bank ever. Very unprofessional and was told they could not give [-] corporates number.


1 stars

Reviewed on May 30 2020 by Morris B

WASTE OF BANKING, THEY CLOSE YOUR ACCOUNT THEY BLAME YOU FOR DEPOSITING SOMETHING WHEN SOMETHING WAS SENT TO YOU IN [-] [-] YOU DIDN'T KNOW YOU'RE [-] INNOCENT BYSTANDER BECAUSE A COMPANY SENDS YOU A CHECK AND YOU DEPOSIT [-] CHECK OF [-] BUT [-] COMPANY TURNS AROUND SAY THAT THEY NEVER ISSUE [-] CHECK [-] CHECK WAS FRAUDULENT BUT WHEN [-] CHECK WASN'T REALLY FRAUDULENT AND BANK OF [-] VOTE LISTEN TO YOU AS A CONSUMER IF YOU HAVE [-] EVIDENCE TO PROVE THAT YOU RECEIVED [-] CHECK IN [-] [-] OR ANYTHING LIKE THAT [-] TO VERSUS BANK NEXT TO AMERICAN AMERICAN EXPRESS [-] BANK B CORPORATION TAKING ADVANTAGE OF [-] LITTLE PEOPLE.


5 stars

Reviewed on May 02 2020 by Ashley N

3


5 stars

Reviewed on March 27 2020 by Karen R

I love [-] bank


5 stars

Reviewed on November 18 2019 by Sara P

5


5 stars

Reviewed on September 18 2019 by Wanda r

Great


1 stars

Reviewed on July 24 2019 by Ron Y

BoA cancelled a credit card and reissued changing [-] number due to a security breach judged by them. This credit card was linked to another company as a security identifier requiring its number,expiration date and security [-]. We destroyed that card as instructed on receipt of [-] cards and now cannot [-] [-] other company because we no longer have [-] card with [-] security [-]. BoA was asked for these numbers and cannot find them/ won't find them and told us to find another solution to solve [-] problem they created. 30 yr customer, we [-] be leaving due lack of and sometimes ride customer relations. [-]'t deal with this massive bank, find a small local or regional bank that cares.BoA offers nothing they can't duplicate. [-] next step is to try to arrange a short appointment with [-] CEO to tell him why we are leaving after 30 yrs and 10s of millions of dollars passed through his bank.


1 stars

Reviewed on July 22 2019 by IRVING S

WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. HOLD TIMES UNACCEPTABLE. STAFF IS UNTRAINED AND/OR LAZY. THIS IS COSTING SHAREHOLDERS PROFITS BECAUSE CUSTOMERS [-] AVOID USING BOA PRODUCTS. SAD.


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 05 2019 by Bruce H

Very dissatisfied with safe deposit box overcharge. Letter to CEO [-] Moynihan was ignored


1 stars

Reviewed on January 07 2019 by Selena O

[-] worst customer service towards those who [-] not make [-] bank money, are intellectually disabled and make mistake and people of color/foreign nationality


1 stars

Reviewed on December 29 2018 by Gwendolyn S

I am truly upset right now because of [-] recent lies I have had to endure from this Banking center recently. I was initially sent a promotion letter in [-] [-] stating that if I were to [-] up a checking account up prior to Oct. 31, 2018 and have two qualifying deposits TOTALING $500 [-] month to be direct deposit into [-] checking, that I would receive $150.00 after 60 days, well 60 days went by, then 90 days went by and now [-] days are going on and on and I still [-]'t have [-] $150.00 that I was promised in [-] letter. I have talked with managers in various locations and requested to even speak with someone in [-] Corporate office, which I have been denied and I [-]'t know why and no one that I've talked to thus [-] have been able to give [-] a legitimate reason why I have not received it yet. This situation is very unprofessional to [-] and a few of [-] customer service reps, not all but a few of them have also been unprofessional and I [-]'t appreciate it one bit. I want answers and would like to know why this banking center sends out promotions if you know that you are not going to follow through with your promises. I have lost all trust in [-] facility and if I should receive any promotional offers in [-] future, I already know to disregard them and trash them because it's all lies.


1 stars

Reviewed on December 12 2018 by Emmy

I could have chosen to [-] [-] account anywhere but I chose this one. As [-] 83 year old women with social security as direct deposit I was surprised to receive a letter stating that within 30 days [-] account would be closed?! This is no way to treat customers. I plan to change banks now. I guess they weren't making enough money on [-].


Bank of America, National Association Name Changes
The following are other names Bank of America, National Association has been known by over the years:

In 1999 their name became: Bank of America, National Association.

Bank of America, National Association Headquarters' Locations
The following addresses are where Bank of America, National Association has had their headquarters:

Moved From: 555 CALIFORNIA STREET to 101 South Tryon Street, Charlotte, NC 28255.

Moved From: 101 SOUTH TRYON STREET to 101 South Tryon Street, Charlotte, NC 28280.

Moved From: 101 S TRYON ST to 100 N Tryon St, Charlotte, NC 28202.

Bank of America, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Bank of America, National Association becoming what it is today, for better or worse.

Security Pacific National Bank (1992)
Bank of America Oregon (1996)
Bankamerica National Trust Company (1996)
Bank of America-Alaska, National Association (1997)
Bank of America New Mexico, National Association (1997)
Bank of America, National Association (1997)
Bank of America Arizona (1997)
Bank of America NW, National Association (1997)
Bank of America Trust Company of Florida, National Association (1997)
Bank of America Illinois (1997)
Bank of America, National Association (1999)
Bank of America Utah, National Association (1999)
NationsBank Trust Company of New York (2001)
Fleet National Bank (2005)
MBNA America Delaware, National Association (2006)
United States Trust Company , National Association (2008)
Bank of America Georgia, National Association (2008)
LaSalle Bank National Association (2008)
LaSalle Bank Midwest National Association (2008)
Countrywide Bank, FSB (2009)
Merrill Lynch Bank USA (2009)
Merrill Lynch Bank & Trust Co., FSB (2009)
Bank of America Oregon, National Association (2013)
Bank of America, Rhode Island, National Association (2013)
FIA Card Services, National Association (2014)
Recontrust Company, National Association (2020)