AuburnBank Corporate

AuburnBank has 8 banking locations. Their corporate headquarters address is listed as: 100 N Gay St in Auburn Alabama.


This corporate page for AuburnBank includes ratings, links to all AuburnBank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.


AuburnBank Headquarters
AuburnBank Corporate Headquarters Address:
AuburnBank
100 N Gay St
Auburn, Alabama 36830
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AuburnBank Headquarters Phone Number: (334) 821-9200

If you are not looking for their corporate location, but a AuburnBank branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all AuburnBank branches in that area.
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AuburnBank Headquarters Map
AuburnBank Location Area Map


AuburnBank Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
AuburnBank Overview
Bank's Headquarters:
100 N Gay St
Auburn, Alabama 36830
Established:
01/03/1907
Became FDIC Insured:
01/01/1934
Corporate Website:
www.auburnbank.com
Corporate Structure
Number of Branches:
8
US Bank Branches:
8
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
AUBURN NATIONAL BCORP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$1,030,185,000
Deposits:
$965,903,000
Deposits Held Domestically:
$965,903,000
Equity Capital:
$59,750,000
Net Income:
$5,530,000
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Montgomery
Regulator:
FED
AuburnBank ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: AuburnBank in Auburn, Alabama to get their routing number
parts of a check - routing account number
Branch Locations for AuburnBank
Generic Bank Image - No Logo available
The following is a listing of all branch offices for AuburnBank - below that are any complaints and ratings available as well as the ability to leave a rating and or a review yourself if you wish :)
To find branches near you it is usually easiest to enter the bank, city, and state in the search box below. Or search by your city at Banks by State

Pages: 1
THE CORNER VILLAGE - AuburnBank
819 E Glenn Ave
Auburn, Alabama 36830
AuburnBank - AuburnBank
100 N Gay St
Auburn, Alabama 36830
SOUTH DONAHUE BRANCH - AuburnBank
1351 S Donahue Dr
Auburn, Alabama 36830
BENTCREEK BRANCH - AuburnBank
2315 Bent Creek Rd
Auburn, Alabama 36830
NOTASULGA BRANCH - AuburnBank
950 Auburn Rd
Notasulga, Alabama 36830
FREDERICK ROAD - AuburnBank
1851 Frederick Rd
Opelika, Alabama 36830
OPELIKA BRANCH - AuburnBank
215 S 6th St
Opelika, Alabama 36830
Opelika Wal Mart Branch - Auburnbank
2900 Pepperell Parkway
Opelika, Alabama 36830
VALLEY BRANCH - AuburnBank
132 Fob James Dr
Valley, Alabama 36830
Pages: 1

AuburnBank Reviews and Ratings

Average Customer Rating

4 out of 5 stars from 248 reviews.

35-AuburnBank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on June 07 2023 by Lorraine

Chime bankcorp and stride are three cons near [-] drain


5 stars

Reviewed on December 21 2022 by Jessica M

Need help


1 stars

Reviewed on December 05 2022 by Miranda W

Bank of [-] West allowed [-] account holder to deposit a large stolen check written to someone [-], who was deceased at [-] time, to be deposited into one of their account holders accounts. Bank of [-] West defends this [-] by stating that they allow a one time courtesy to their account holder with this deposit.


1 stars

Reviewed on December 02 2022 by Karen M

This branch no longer exists


5 stars

Reviewed on November 16 2022 by John J

I've done banking with other banks,but this bank just gave [-] good vibes from [-] moment I walked into [-] lobby,from [-] tellers,to [-] branch manager.
I,opened [-] account so [-] that I thought something went wrong,but it was their professional Forta that truly stands out.
With [-], I give them a 9 out of 10
only because I must now see [-] [-] banking with them move [-].
****


1 stars

Reviewed on November 12 2022 by Mary J

Bank of Americia kept [-] last mobile deposit of $300.00. They [-] it would take 90 days to investigate if [-] deposit should [-] to [-]. It has been 120 days and I have not received a check or anything from them. BAD [-]!!!


5 stars

Reviewed on November 09 2022 by Hector S

1


5 stars

Reviewed on October 13 2022 by Terry L

Fantabulous


5 stars

Reviewed on September 26 2022 by Judith T

Hebron Branch is Friendly, Caring, Efficient and [-] based!


2 stars

Reviewed on September 07 2022 by Dawn C

This bank never answers their phone.


2 stars

Reviewed on August 21 2022 by catherine f

seems like i change [-] password


5 stars

Reviewed on August 12 2022 by Peter P

horrible pr no notice to customers of closing or chances of reopening not even sign on [-]


5 stars

Reviewed on August 08 2022 by Jesse

your bank fees caused [-] girlfriend to [-] into s grand msl seizure and hittingher head on [-] pavemrnt and caused a concusiion.


5 stars

Reviewed on August 04 2022 by joseph a

[-] [-] criminals and major cause of [-] moral favric breakdown of our community,[-] and cyessi or 2 individuals that answered [-] customer service incoming calls for Augusting 4th 2022 Where argumentive rude disrespectful and did not care about not one of [-] concerns that pertained to both [-] accounts even [-] fact that fraud [-] have occurred with [-] accounts because [-] bank [-] not need us We [-] people they have stockholders and a printing press and your federal reserve debt based notes mean nothing to them ,they are only of value to u because this is [-] monoply scheme [-] cartels created among themselves in 1913 ,with that being [-] [-] poor customer service and [-] compassion for [-] needs of this customer were not met on this day by these 2 employess of [-] bank of oakridge [-] [-] bank [-] anything about this? I doubt it, and [-] things get better when dealing with [-] money changers? I doubt it not until [-] people start coming together and break away from instuitutions like this and not until We [-] people in [-] community start exposing rude arrogant spitful people like these t
2 individuals that wasted much hours of [-] time and caused [-] monetary [-] because of there failure to provide [-] customer serve they [-] bank advertise they provide


5 stars

Reviewed on July 08 2022 by Donna

[-] most pleasant and knowledgeable associates [-] and [-] have been there quite a while and they treat you like family.It’s always a pleasure to visit [-] Manalapan Branch


5 stars

Reviewed on July 01 2022 by Robert C

Greatest


5 stars

Reviewed on June 16 2022 by JOSHUA R

Bank employees lie steal your family’s Royalty Assets


5 stars

Reviewed on June 15 2022 by Basil H

This bank is incredibly unprofessional. [-] lady over [-] gurdon location is incredibly rude and condescending. They are incredibly inconsistent with their charges and practices. They charge 30$ fees for depositing sums of money over 500$ and charge overdraft fees without your account actually being overdrawn. When asking questions they tend to avoid answering certain questions and [-] attempt to redirect to something [-]. They [-] not have [-] customers in mind when practice their [-].


5 stars

Reviewed on June 11 2022 by Michael

Overall great


5 stars

Reviewed on May 29 2022 by Angel t

00854


5 stars

Reviewed on April 18 2022 by LOUIS B

6


1 stars

Reviewed on April 15 2022 by Jean G

Terrible people atthearvada bank of [-] west
.today ..[-] president is a honest professional ..but [-] women are thieves .


5 stars

Reviewed on April 12 2022 by Anne M

what is a review


1 stars

Reviewed on March 27 2022 by K

Worst customer service ever! It isn't just with Frontline staff. Managers are also horrible! [-] never bank with them again!


1 stars

Reviewed on March 27 2022 by HC

This bank has terrible policies and service. They care about their big customers, but regular people [-]'t matter. Closed [-] accounts and went to a bank that appreciates [-] [-]


5 stars

Reviewed on March 11 2022 by Rose O

I had some [-] notarized by [-]. She was very pleasant and patient and explained everything as we went along. Thank you [-] and thank you TD bank.


1 stars

Reviewed on January 28 2022 by Erik J

This bank has prejudice people working as managers that [-] not follow corporate policies and treat blacks bad!


5 stars

Reviewed on January 24 2022 by James A

I appreciate Manager [-] et [-] at your branch in [-] Vegas, NM 87701. They are cordial, efficient and great listeners.


5 stars

Reviewed on January 19 2022 by Michael J

I called in early yesterday afternoon 1/18/22 to have a Block removed from [-] Debit Card and spoke to a young lady who saw [-] 2 uses I had made of [-] Debit Card and took [-] Block off [-] card and [-] two charges went through for a total of 76 dollars. Later in [-] evening I noticed that [-] Account had been charged [-] 76 dollars twice, so I called customer service at 1 800 869 3557 and spoke with a person who identified herself as [-]. I told her that [-] Account had been double billed and that I needed one of [-] 76 dollar charges reversed. She had taken [-] Identification and knew that I was [-] owner of [-] Account, but she told [-] she could not reverse [-] one 76 dollar charge, and that I would have to File a Claim. I told her that I was [-] Account owner and asked her to simply reverse [-] one 76 dollar charge. She refused, told [-] I had to file a Claim and it would need to be investigated, or I would have to call [-] payee and get them to call Wells Fargo and tell them to reverse it. I did not want [-] charge investigated because I told her that they would say it was "Fraud" and then I would have to [-] through [-] problem of waiting for another Debit Card to be mailed to [-]. She then began to talk over [-] and would not let [-] talk. I finally asked her to tell [-] when she was done talking over [-] so I could say what I wanted to say without being interrupted. She was Angry and finally [-] I am through now. I again requested that she simply reverse one of [-] 76 dollar charges on [-] Account but she refused. I asked to speak to a Supervisor, and waited approximately 8 minutes when a woman introduced to [-] as [-] came on [-] [-] as [-] Superivsor. She asked [-] what happened, and I explained to her what took place. She never answered [-] after I finished, she just [-] up [-] phone on [-]. That was about 1 am this morning, and I called back one more time and spoke one more time to Customer Service. A young [-] spoke to [-] but I did not ask him for anything but to send [-] all [-] copies of [-] conversations I had just had with [-], and [-], who I believe [-] probably try to paint [-] as a "Problem Customer" and claim I was abusive of them, which is why I want [-] recorded conversations because [-] recordings [-] prove [-] otherwise. I am making this Review in order to get [-] 76 dollars restored to [-] Account, and to request that [-], who claims to have worked for Wells Fargo Bank for 25 years, and [-] careless Supervisor [-] Fired. They [-] not belong in Customer Service. I asked for a very simple thing, and they knew who I was, and despite [-] request flatly refused to hear [-] out, or [-] [-] simple request I expressed to them. I also want [-] Recordings of our Conversations since If I have to [-] Wells Fargo Bank I want [-] Evidence that shows I was reasonable with them. I am [-] Attorney and know that Customer Service is [-] goal of any Bank and these two people have become cloistered in their positions. Perhaps a Rotation system needs to be implemented so that [-] Customer Service employees concentrate more on their [-] as opposed to waiting to talk to customers for 10 to 30 minutes after a Customer calls in. [-] Account is still blocked from [-] [-] now and it has been over 20 hours that it has been blocked. I would appreciate some serious and neutral consideration in this as all I want is to be able to use [-] money when I need to. I am sure you can understand that. [-] [-] [-], Attorney at Law [-] 19, 2022


5 stars

Reviewed on January 10 2022 by Ian

NOTICE: NO telephone number is provided. I imagine they [-] not want you to ring them. I have just tried three times to conact Wells Fargo in mainloand [-] IT IS IMPOSSIBLE to get anyone to answer [-] telephone at Wells Fargo.


5 stars

Reviewed on January 05 2022 by Luquincy T

Opening [-] account was easy. [-] staff was courteous and very welcoming. [-] rates are good and being a stationary full service bank is convenient and trustworthy.


5 stars

Reviewed on December 31 2021 by Jim C

I’ve always experienced very friendly service and also they are very efficient


1 stars

Reviewed on December 30 2021 by Randy B

It's to much trouble trying to make a payment.[-] be trying to find another Bank to take [-] [-] for [-] [-] I just bought.


1 stars

Reviewed on December 20 2021 by Marcella L

customer service


1 stars

Reviewed on December 10 2021 by Jerome H

I love [-] branch in Tacoma, WA. They are very responsive. I also loved [-] branches in [-] Gatos and San [-] California. But... your 800 number telephone response STINKS. You can wait on hold for HOURS and HOURS. This is inexcusable. And, on [-] BOW website, try sending a "secure" [-] by [-] contact [-]. No response for days on end. What's up with you people???? You have [-] WORST customer contact of any corporation I have ever interacted with. BY [-]. You ought to be ashamed of yourselves. If I were on Facebook, I would let [-] experiences be known. Say, that's a thought... there must be some way I could let [-] country known without getting on those social media sites. Hmmmm.
You only let [-] rate you 1,2,3,4,5 [-]. I would have rated you [-] had you given [-] [-] [-]. Guess you [-]'t all ow that because you know what would be coming.


1 stars

Reviewed on November 29 2021 by Brian B

This bank is fraudulent. [-] NOT USE THIS BANK.


5 stars

Reviewed on November 15 2021 by pamela o

5 [-]


1 stars

Reviewed on November 15 2021 by Justin W

Customer service is terrible. I wait on [-] phone from 30 [-] to [-] hour and I'm fine waiting. When I finally get someone they hang up. I even made sure they had a call back number [-] second and third time I called and never once did they call back. So 3 hours on [-] phone as of now and not [-] one simple thing I need done is even been attempted to be resolved. No excuse for this type of treatment. Evidently noone listens to any of their recorded phone calls for [-] assurance. I cant [-] them on [-] phone for more than 10 seconds. Just terrible.


5 stars

Reviewed on November 05 2021 by Lord J

Looking


5 stars

Reviewed on October 16 2021 by mary

terrific bank to deal with. Very flexible. Head teller, [-] is super!


5 stars

Reviewed on October 13 2021 by Audra N

Account


5 stars

Reviewed on October 11 2021 by Feliberto I

5


5 stars

Reviewed on October 06 2021 by JAMES F

NEEDED ASSISTANCE WITH A DISPRUTE


5 stars

Reviewed on September 26 2021 by David L

been going there so we moved here we love it is great


5 stars

Reviewed on September 22 2021 by Leslie W

I started banking here right after they came to Williamston. I’ve never been as satisfied with a bank as I am with Community First. All of [-] employees are really great and are always so helpful. I [-]’t ever see myself going anywhere [-].


1 stars

Reviewed on September 16 2021 by JF

Regular harassment from mailings w/bogus return address. Requests for removal ignored. Would nit recommend as this bank [-] have affiliations with unscrupulous or questionable affiliates.


5 stars

Reviewed on September 16 2021 by David L

We started with them when we moved down here well over 15years ago I think , always willing to [-] more, for us, great bank and people


5 stars

Reviewed on September 15 2021 by Feliberto I

5


5 stars

Reviewed on September 04 2021 by Thomas R

[-] Bank froze [-] checking account because some idiot declared [-] DEAD (deceased)! 9/2/21 and froze [-] checking account and cancelled [-] [-] payments from [-] account. It took [-] 2 hours , on hold to get thru to some person, then transferred between reps, and on hold between reps, and then finally got someone to talk to, and between discussions, I was put on hold so [-] rep could speak with a higher up. Finally, I got [-] rep to "unfreeze" and [-] [-] account so I could pay [-] bills, and [-] [-] [-] that I needed to [-]. It was more interesting requesting WHO, and [-] I became deceased? WHO erroneously informed [-] Bank? [-] rep could not tell, or would not tell [-]. There must be some protocol with some one authorizing closing a bank account. Where does this information come from, who had [-] authority to [-] this. There has to be some one or authority to be able to [-] this? I want to know who that person was, where they got this information, and from who did they get it? I am seriously considering closing [-] account of 20 years! This was ridiculous. [-] phone wait times are intolerable to speak to some one.


5 stars

Reviewed on September 04 2021 by Richard M

accounts


1 stars

Reviewed on September 01 2021 by Jack J

Never ever [-] [-] with them. I regret it. They are part of many different debit cards run through them. They're predatory awful in customer service, [-] not refund purchase transactions with some [-]. Stay away!!!


5 stars

Reviewed on August 30 2021 by Zostaprogram D

Of bano of [-]


5 stars

Reviewed on August 13 2021 by Mae L

Excellent


1 stars

Reviewed on August 13 2021 by Alfred C

BCB personnel are unprofessional and [-] not care about customers. [-] dealing over [-] first [-] years was good. They are now totally different and [-] customer is no longer appreciated. Find another bank and stay away from BCB.


5 stars

Reviewed on August 10 2021 by Angela s

5


5 stars

Reviewed on July 24 2021 by Perian P

Bank of [-] West is holding funds that should be paid back to [-] and they [-] not respond unless I threaten with with contacting [-] Attorney [-]. This has been going on since October 2020. They did not obtain [-] registration and tag for [-] fifth wheel. I paid them on closing to handle [-] registration and tag as well as taxes. In [-] 2021 they asked [-] to pay [-] taxes. They are not refunding [-] taxes I paid them. [-] not deal with them and get your money taken. As promised I am gathering paperwork to prove [-] case and sending to CA Attorney [-].


1 stars

Reviewed on July 17 2021 by RONALD

Very Disapointed


5 stars

Reviewed on July 08 2021 by Joseph

Customer service rep went in qnd closed [-] account out of spite after phone call was completed. Customer swrvice is unknowledgeble amd all over [-] place. Communication skills and record keeping wpuld rate [-]


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. [-] staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on June 27 2021 by John B

I am so [-] I chose to [-] [-] banking here great place for full service bank


5 stars

Reviewed on June 27 2021 by John B

Why is [-] review not showing up? I wish to register a 5 [-] approval


5 stars

Reviewed on June 27 2021 by John B

I love doing [-] banking here very helpful I'm [-] I chose bans on bank


5 stars

Reviewed on June 27 2021 by John B

[-] I chose [-] bank for [-] banking needs friendly to deal with6


5 stars

Reviewed on June 23 2021 by Del H

[-] Eskola (sp?) is [-] outstanding CNB [-] member! She was welcoming, knowledgeable, patient,


2 stars

Reviewed on June 07 2021 by Sylvia K

This bank has strange quirks, if you choose to use them, I advise you only [-] a single account. If you [-] a checking account and a money market account, you receive two identical debit cards each labelled "debit VISA checking" Why can't they note on [-] card "money market" instead of "checking"??? Or make [-] card a different color?? If you order checks, they also arrive looking exactly [-] same. Furthermore, when you receive [-] cards you must call one number to activate [-] card and a 2nd number to select a PIN. If you read their instructions telling you to activate your pin [-] first time you use [-] card, you [-] fail. If you try to use a card, because they are both debit cards, they [-] not approve transactions that exceed [-] funds, which is reasonable. However, they [-] [-] [-] card and issue a fraud alert instead of texting you "insufficient funds". Really, [-] customer experience has been very negative for [-].


5 stars

Reviewed on June 07 2021 by C B

They are everything they are advertised to be


5 stars

Reviewed on June 05 2021 by Roxsand M

great


5 stars

Reviewed on June 04 2021 by Barb B

We have been with [-] bank about 20 years and have mostly had good things. I am disabled and they are good about helping get [-] signed and [-] checking account started. They [-] seem to [-] through alot of employees but most are nice people to [-] [-] with.


1 stars

Reviewed on June 02 2021 by Larene S

ALL I AM TRYING TO [-] IS GET [-] DIRECT DEPOSIT FIXED! WELLS FARGO HAS SCREWED [-] ACCOUNT UP SO BAD! NOW THEY REFUSE TO HELP!


1 stars

Reviewed on June 02 2021 by Smarie D

This bank in [-] experience and opinion uses deceptive banking practices to manipulate customers into opening a [-] account with a [-] of a promotional bonus of $250 that I believe they have no intentions of and [-] change deposit dates not to give you. I felt I was discriminated against when I received constant calls about where [-] deposits came from because I was African American and looked young. They put unnecessary holds on ATM deposits. I find it to not be up to [-] standards of other banks.


5 stars

Reviewed on June 01 2021 by Ralph G

They discerimidate against handicapped. [-] were trounle


1 stars

Reviewed on May 26 2021 by Gina M

I have been waiting 2 months for information to be transferred to [-] [-] BMV to transfer [-] registration and title for [-] boat. I've paid for [-] boat slip, yet [-] boat sits on [-] driveway. What a poor way to conduct [-].


1 stars

Reviewed on May 22 2021 by Gina

Bucki


5 stars

Reviewed on May 11 2021 by Chuck h

Claiming accounts and personal information related to [-] [-] at all banks


1 stars

Reviewed on May 08 2021 by Disappointed C

Very inexperienced staff. Also those are not [-] hour as [-] bank was closed on Friday, [-] 7th at 4:45pm


5 stars

Reviewed on May 06 2021 by PhyllisGraham

I need someone from support to call [-] about [-] time account they have locked [-] out and I need [-] to get [-] money I just deposited 4,651 in that account and now [-] account is locked up and I cannot [-] it please have someone for this bank call [-] immediately ASAP phyllisgram [-]


5 stars

Reviewed on May 06 2021 by Fiduciary

ALL RECORDS OF INDUSTRY


5 stars

Reviewed on May 06 2021 by Fiduciary

ALL DISTRIBUTION


5 stars

Reviewed on May 06 2021 by John L

Worst bank to be with


5 stars

Reviewed on May 04 2021 by Jailson d

Boa noite pofavor eu estou tendo poblema para obter meus codigo para faze minha transaçõ[-] da minha conta ja fiz [-] pagamento ao banco mais nao estão pasando meus codigo pofavor preciso [-] ajuda ..


5 stars

Reviewed on April 24 2021 by Javie

Would you like to know [-] worth of your?


1 stars

Reviewed on April 18 2021 by Cassandra

horrible customer service, false advertising, fraudulent charges against policy, dishonest employees, thieves. Filed complaint with BBB


5 stars

Reviewed on April 16 2021 by Frances T

6


1 stars

Reviewed on April 01 2021 by Estes g

Wells Fargo has frozen [-] accounts for over two months we try to get this worked out between our mortgage company and Wells Fargo Wells Fargo does not want to work anything out with us they are holding our money hostage [-] mortgage companies done talk to them told them it’s our money they’ve refused to release it for over two months they’ve been holding for bank account hostage and refused to release our money


5 stars

Reviewed on March 30 2021 by Brenda T

i have slways gotten any help i needed at this branch and have been treated very well!!


1 stars

Reviewed on March 18 2021 by Leah M

HORRIBLE. Closed for [-] RV on [-] 1. 18 days later no plates no registration. HOURS on hold and nothing but a runaround and now they are saying it might take 4 months. So so so unethical. They already took our money now they feel they can [-] what they want.


5 stars

Reviewed on March 17 2021 by Teri B

They are [-] from charging there customers overdraft fees and doing everything in there [-] to ensure that [-] customer has a negative balance. They make internal withdrawals causing debit transactions to [-] trying to come out after they were approved by [-] merchant. I hate this bank and I [-] tell everyone with ears to hear!


5 stars

Reviewed on March 17 2021 by Denise R

Great online service and always a [-] human on [-] phone right here in Americavduring [-] hours. If you need anything on [-] weekend you can send [-] email but you wont get a reply til Monday. I have always had a great experience with all of [-] customer service reps who have answered [-] phone, and they have great interest rates. WTG NBKC!!!


5 stars

Reviewed on February 28 2021 by Loretta F

This is a bank that’s been around forever and so has its name. Very courteous staff and always eager to help in any way. Very convenient


1 stars

Reviewed on February 26 2021 by Loan c

[-] not hire this bank for a home [-]!


1 stars

Reviewed on February 24 2021 by Jack W

I had a [-] with Wells Fargo that I paid off 3 years ago on 2 dump trucks and a trailer. To this day, I have yet to receive [-] [-] releases on any of them, I have visited [-] local branch numerous times and they [-] giving [-] [-] run around, I have called [-] Corporate Office and they to have given [-] [-] run around. Three years later, I still [-]'t have [-] lean releases. I [-] NEVER [-] [-] with WF again. Poor [-] practice.


5 stars

Reviewed on February 17 2021 by Ron F

I have a Edd claim [-] bank blocked [-] account and had [-] on [-] phone with Edd for over a weeklies they [-] they needed updated information then [-] I need to be reverie and a external [-] from edd to [-] bank was sent all done then [-] bank tells [-] they did not blocked [-] account and on there end I have no issue's not Identify or contact information nothing and [-] best thing I recorded [-] whole thing Edd and bank of [-] on [-] same call [-] Edd [-] they have no issue to [-] bank and that Edd does not block cards like [-] bank would have [-] believe...caught in a bald face lie I've done everything [-] bank has asked so has Edd yet [-] account is still locked why????and why lie to [-] all this time I'm homeless and was given that money to get through this and you vare playing games well I'm going to release this video [-] every where


1 stars

Reviewed on February 10 2021 by Brian

Askew


5 stars

Reviewed on January 29 2021 by Robin S

I want to use [-] account


5 stars

Reviewed on January 29 2021 by Robin S

I want money out [-] account


5 stars

Reviewed on January 29 2021 by Robin S

Want out much it is


5 stars

Reviewed on January 23 2021 by Kevin C

Personal service. More like a small town banking experience. [-] Most comfortable Bank. Work with [-] people. Your more then a #. .


1 stars

Reviewed on January 11 2021 by Natasha L

Your Bank has frozen [-] account since [-] 23rd 2020 and [-] not allow [-] to [-] much needed $4300. [-] reason being "Suspicious Activity" which is absolutely ridiculous since I am a small [-] owner who follows all laws and who has never been accused of anything like this before. I have sent you people all requested documents and all you [-] is say "it is not enough" yet I [-] not even know [-] name of [-] person to whom I am communicating with via email, nor [-] this person speak with [-] on [-] phone. Your bank has made [-] life [-] for [-] and [-] family. I [-] not know [-] you sleep at night or live with yourself. What you are doing to [-] is very cruel and mean. What if someone did this to your mother or sister or wife? All I can [-] is pray and ask God for his light to shine on evil people like yourselves. Well, I [-] never get [-] money back but at least I [-] not have to steal and cheat to make a living.


1 stars

Reviewed on January 09 2021 by Ce’

I have just drawn up paperwork to file a lawsuit with this company. This company has caused [-] mom to attempt suicide 3 different times. I am her only daughter. After she and I presented all proper paperwork they stole her money . Our family is headed out to Delaware now. We are actually packing [-] last of [-] bags in [-] Hummer. [-] Uncle who owns his businesses is stake out family upset . We have all her required documentation and we have bond money . This is theft by [-] owners who sit and laugh at us. Lol OK!
By Chicago See you later Delaware here we come it’s crazy we’re like 5 cars deep most Suv and I’m confused upset and annoyed. No one should have to [-] through this to receive their funds because a fraud company stole from them. Some people you can’t [-] certain things two . We out here traveling with lawyers and big duffle bags Like what is all this for? Just give her money back. Or I guess we’re on [-] news
Never ever use [-] Bancorp corporation
Or any of its affiliates it’s a way to solicit and steal .


5 stars

Reviewed on January 09 2021 by Ce

Never use TheBancorp company for anything . [-] owners actually steal your money wait for you to not fight or claim it. To use Thebancorp service or any of its solicited affiliates such as CHIME [-] be a regret, [-] inconvenience and fit some detrimental to their survival. A whole family is driving to Delaware in response to monies Thebancorp corporation stole. So we start with [-] bank then we start knocking on doors . This is observed.
Never use this service. Always read reviews.


5 stars

Reviewed on December 30 2020 by Monica l

With chime y’all closed [-] account and ask to send documents I sent it’s been almost a month [-]’t received [-] money in account and hasn’t been send back to sender I’m filing [-] civil suit for everything I have been though cause y’all keeping [-] money I have bills and kids not fair I’m going on [-] news and talk bout [-] y’all ripping chime customers off


5 stars

Reviewed on December 30 2020 by Monica l

With chime y’all closed [-] account and ask to send documents I sent it’s been almost a month [-]’t received [-] money in account and hasn’t been send back to sender I’m filing [-] civil suit for everything I have been though cause y’all keeping [-] money I have bills and kids not fair I’m going on [-] news and talk bout [-] y’all ripping chime customers off


1 stars

Reviewed on December 30 2020 by Carlos M

[-] only thing this bank has is convenience of them being in just about every city but they are [-] WORST to deal with when you have any type of issue, VERY BAD!!! They make no sense and dont care what you say and they lie to you one after [-] other. ALSO [-] NOT [-] ANY [-] RESTRICTED ACCOUNTS WITH [-] THEY [-] MAKE YOUR LIFE A LIVING [-]!!!!


5 stars

Reviewed on December 22 2020 by Kathy H

Wonderful bank. Great tellers. Very efficient at drive through and inside. All are really great. [-] favorite is [-].


5 stars

Reviewed on December 18 2020 by Larriet E

Excellent customer service


5 stars

Reviewed on December 16 2020 by Aaron M

They gave [-] a fake $100 [-] and then we’re rude and wouldn’t [-] anything about it “ because I left [-] bank with it.”


1 stars

Reviewed on December 15 2020 by Ryan h

Yall are a [-] I try to deposit a money order that was signed over to [-] they send [-] a copy and then they say they cant [-] it so I would stay away from wells fargo if your reading this dont [-] [-] account with them there just going to steal money from you like they did to everyone in 2016


5 stars

Reviewed on December 14 2020 by Charles R

Went into [-] local branch at 2575 [-] [-] Dr., Herndon VA 20171 to get something notarized. [-] Sirchi, was [-] lady at [-] desk as I entered. Told her I want to get something notarized. She [-] she was not a notary. There was silence. No offer to help. I asked, is there someone at this branch who can notarize [-] document, or can you determine [-] closest branch that does have a notary? No response. She got, walked over to [-] one working teller. A moment later she asked [-] to have a seat. I was unhappy with [-] lack of communication. I asked is she a notary? [-] Sirohi indicated yes. I started [-] stop watch. A customer came in and started a conversation with [-] Sirchi. I observed there appeared to be [-] ladies and one gentleman. No one tried to contact [-]. Eight plus minutes later, [-] lady who was sitting in a corner office with her [-] closed came out of her office and started walking down [-] [-]. I caught her attention and inquired, “Can you help [-]? I want to have a document notarized. Sure, step into [-] office. Problem solved? Well, [-] document got notarized. But [-] problem, [-] Sirchi, remained at her desk.

Big sign on [-] wall reads: We have one very powerful [-] rule. It is concentrated in one word: COURTESY. Was [-] Sirchi courtesy? Or was she thoughtless, discourteous, incompetent and a poor communicator?


5 stars

Reviewed on December 07 2020 by Doug w

I've been on unemployment due to a illness in [-] family and receive a card from B of. A. And B.of A froze unemployment for a whole lot of people who depend on it to make ends.meet. Good going Bank of [-] .You guys [-].


5 stars

Reviewed on December 01 2020 by Demarcus

Wells Fargo


1 stars

Reviewed on December 01 2020 by charles o

chime [-] steal your money and then tell you its 90 days before they can give it back to you


5 stars

Reviewed on November 30 2020 by Jane w

[-] NOT BANK HERE. Absolutely [-] worse bank


5 stars

Reviewed on November 19 2020 by John c

5


5 stars

Reviewed on November 12 2020 by Thomas M

3


1 stars

Reviewed on November 11 2020 by Craig A

Local Sonoma Branch has no sense of customer service. Refused to take telephone instructions to not roll over CD and then rolled over at minimal interest rate for one year.Demanded we appear in person to give instructions or claim proceeds at [-] end of [-] next period. Meanwhile continues to send "offers" that have no interest in doing any [-] with this rip off organization.


1 stars

Reviewed on November 09 2020 by Andrew M

Worst bank I've ever dealt with. When I opened [-] account they locked [-] account. When I called to see why they asked [-] 5 identity questions (with only one having anything to [-] with [-]). I failed that identity verification so [-] asked [-] [-] exact same question again and I gave him [-] exact same answers and I passed [-] verification. [-] bank also did not put [-] opening deposit on [-] account for multiple days. Then after [-] deposit showed up they emailed [-] saying they are closing [-] account. After days of not being told why, I was finally given [-] answer of [-] system couldn't verify [-] again. I was told [-] money would be refunded to [-] debit account I used to make [-] opening deposit but three weeks later I [-]'t received it. I called to ask about [-] money. [-] representative told [-] it was recently sent out through check. I spoke with a manager to see why [-] money isn't being returned to [-] debit account like I was previously told. [-] told [-] that [-] money was never in [-] bank of [-] west account. Then argued with [-] over this fact when I told him that [-] money was in [-] account when they closed [-] account for no reason. When I asked to speak to someone over him, [-] magically found [-] money but still refused to send it back to [-] debit account. No one would give [-] [-] number to [-] corporate office.


1 stars

Reviewed on November 02 2020 by Brittney p

This is [-] worst company I’ve ever banked with they [-] not protect there clients or there money [-] experience has been so bad I started looking for a [-] bank account please [-]’t waste your time they [-] not provide good service they I only have them one [-] because I couldn’t give them o


5 stars

Reviewed on October 22 2020 by Timothy H

This ba k is awesome wonderful employes


1 stars

Reviewed on October 09 2020 by Douglas k

I have to say that it’s [-] that your bank charges $8.00 to [-] a [-] check issued by [-] employer if [-] employee doesn’t have a Bank of [-] account.


5 stars

Reviewed on September 23 2020 by Samuel H

401


5 stars

Reviewed on September 16 2020 by Linda b

Been going to this office for some time and everyone is so nice


1 stars

Reviewed on September 14 2020 by Dr. W

BofA has horrific customer service!!! It is [-] worst and terrible. [-] staff is pathetic and so is [-] leadership!!!


1 stars

Reviewed on September 08 2020 by Guy d

This bank uses [predatory advertising practices through Yahoo email. Yahoo is telling [-] that if I [-]'t drop [-] present ad blocker and sign up for theirs or pay them $3.49 a month I [-] be forced into [-] inferior email. It seems that Yahoo does have [-] ability to override [-] ad blocker plus. Bank of [-] West pays Yahoo to0 [-] this. I spoke to a supervisor [-] and she admitted this. I also spoke to Mariaat exec office and she [-] up on [-]. Obviously Bank of [-] West is aware of [-] predatory advertising practices they pay Yahoo for. I am putting this info out to [-] 30K followers that Google says I have. Why use a bank with predatory advertising practices?


1 stars

Reviewed on September 01 2020 by Somaliah W

Worst bank, they own chime which steals people’s money daily. Horrible company


5 stars

Reviewed on August 27 2020 by Amanda

5


5 stars

Reviewed on August 26 2020 by Emily M

I have banked with RTSB since 2005 when we moved to [-] area. I have been very pleased with [-] friendliness and helpfulness of [-] staff and [-] services [-] bank has afforded [-].


5 stars

Reviewed on August 22 2020 by fuck y

they are stealing money dont [-] with this bank at all


5 stars

Reviewed on August 21 2020 by Ronald B

So [-] great. Talking with Lariza she was concerned and helpful.


5 stars

Reviewed on August 09 2020 by Belia L

At one point in time I believe [-] [-] were a great Bank but now that I cannot get [-] money and I have not received [-] card in over 14 days [-] chime company is unwilling to help [-] you're no longer a good bank I [-] be baking somewhere [-]


5 stars

Reviewed on August 04 2020 by Levan a

Send [-] [-] compensation for exploiting [-] ideas with [-] public and internationally businesses for profit gain of [-] copyrighted ideas


5 stars

Reviewed on August 04 2020 by Jay

Very bad service at Carefree Hwy


5 stars

Reviewed on August 03 2020 by charlene h

Bank of [-] West is [-] epic fail where their customers are concerned. Phone wait times are up to [-] hour for assistance. I have gotten 3 different responses to [-] same question. They [-] not respond to their [-] center, not even to say they are looking into it (This was from 14 days ago) They happily took [-] money to pay off a [-], but [-] not release [-] title. With failure to contact anyone, or get responses I am beyond frustrated


5 stars

Reviewed on July 31 2020 by RonnieCooper

They have suspended [-] chime account [-] to supspcios activity of unployment I've screen shot [-] unemployment claims. Money transaction and even [-] detramation of being approved social security bills driverlisences to verify where [-] unemployment of 10000 back pay and still nothing this is upsered


5 stars

Reviewed on July 26 2020 by Raytonio J

1


1 stars

Reviewed on July 26 2020 by Kianna

Awful bank! They prey on poor people. I made [-] sister change to another bank and still working on a friend who they [-] poaching from her account.


5 stars

Reviewed on July 25 2020 by Caesar C

[-] automated system is not set up right and you should fire everyone in your fraud [-] they dont know what they are doing and they are extreamly rude


1 stars

Reviewed on July 24 2020 by Theresa B

If I could give them [-] [-] I would. These [-] IDIOTS [-] sending their [-] to [-] in [-] [-]. They have been contacted 3 TIMES to be removed from their mailing list and every time have been ignored . If they can't understand a simple request and respect a persons preferences I can only wonder [-] crappy their service is. I wouldn't [-] [-] with them if they were [-] only bank and credit card in [-] US. THEY [-]


1 stars

Reviewed on July 21 2020 by Roger

No people to talk too


2 stars

Reviewed on July 21 2020 by Maureen

Little


1 stars

Reviewed on July 20 2020 by Jack

This bank is very bad. I am posting [-] story here now, hoping to make a reference for those friends who want to become their customers.

I was very excited when I saw [-] Ridge Bank, N.A. on Google because they provide a free checking account. Then I called them on [-] second working day, but unfortunately, none of them answered [-] call. I didn’t give up, I emailed them, excitingly, I received their reply via email [-] next day. Then, I told them [-] needs and all [-] [-] I faced during [-] pandemic. Soon I received their reply, and they told [-] that their free checking account can meet [-] needs, and those [-] I face [-] not affect [-] to [-] a free checking account. I remember very clearly that I confirmed to them twice about these issues, they still told [-] that these [-] would not affect [-] as their customer. So [-] I have been very excited and [-]. Next, they asked [-] to submit [-] account opening application on their website, [-] second month after [-] application was submitted, they finally responded to [-], and they asked [-] to send [-] [-] IDs to them, and sign [-] application, and I also deposited 100$ into [-] [-] account via wire transfer and paid a wire transfer receiving fee of 16$ (they cannot make deposits through ACH.). Then [-] next day they sent [-] [-] online banking details. All this seems perfect. But unfortunately, [-] problem started a month later, suddenly they sent [-] [-] email and asked [-] to provide more documents to be able to continue to use [-] account. I was very surprised and tried to explain to them again [-] [-] I am facing during [-] pandemic. Then they understood [-] difficulties and gave [-] a month to prepare these documents. Unfortunately, during [-] pandemic, [-] relevant departments were unable to answer [-] phone.

Really, I was very disappointed after I got online banking details, because [-] UI of their online banking [-] is very bad and [-] mobile app is also very difficult to use. In fact, they [-] to close [-] account and I [-]'t feel any pity.

At [-] beginning of [-], I was suddenly unable to login to [-] online banking account. Then I sent [-] email and called them to ask them why. They did not reply to [-] emails, but just called [-] back and told [-] that they would help [-] to reset [-] online bank account. And they never told [-] that [-] account has been closed, as of today, they have not wanted to refund [-] money. I am very angry. I have sent them another email and called them. Ah, I just [-] they can refund [-] money.

If you want to be their customer, please [-]'t trust their [-], because they won't tell you [-] truth. Put another way, they just want your money.


2 stars

Reviewed on July 16 2020 by Yvonne G

This branch would not be [-] choice of banks their is a lack of people who actually know their [-] here. A lot of incompetent people.


1 stars

Reviewed on July 15 2020 by Alicia

I’ve noticed that many people that have received unemployment [-] or another form of government funds have had their accounts closed or suspended. I have also become a victim of this. I received a notice that [-] account was suspended until I submitted sensitive documentation and [-] explanation of why unemployment funds were deposited into [-] account. It’s interesting that [-] department of revenue has not flagged any suspicious activity but yet Bancorp Bank took it upon themselves to freeze [-] funds. [-] dips it does not violate any terms or conditions of [-] company. I have reached out twice to customer service


1 stars

Reviewed on July 13 2020 by Kristi P

your recordings are terrible [-] can you find [-] [-] bank, all you [-] is lie!


1 stars

Reviewed on July 10 2020 by John

Boa


5 stars

Reviewed on July 03 2020 by Jagmohan g

Ceres ca branch manager is very very rude with [-] I’m not speaking English very good her name is [-] .


1 stars

Reviewed on July 01 2020 by Tom C

BOA lost [-] friend Tavarish's $16k wire from early [-]. I [-] never consider banking with you and I [-] POST this on [-] YouTube channel with almost 500k followers, as well as other social media channels. FIX THIS!


5 stars

Reviewed on June 28 2020 by ZachariahZepeda

0


5 stars

Reviewed on June 24 2020 by Lupeachra D

Reversed monthly m fees already paid. Allowed google to [-] [-] money


1 stars

Reviewed on June 23 2020 by Ashley V

Horrible service waited on hold for them to disconnect needed a [-] card sent with [-] same card number and they would not [-] it because it was already ordered which had only been 10 minutes prior


5 stars

Reviewed on June 13 2020 by Sharon B

They [-] a great [-]!


1 stars

Reviewed on June 12 2020 by Linda F

I did a transfer from bank to bank at Wellsfargo online and [-] money was taken out of [-] other bank account but never arrived in [-] Wellsfargo account. I'm out $2000 and that was money to pay [-] bills I'm disabled. [-] bank stole [-] money.


5 stars

Reviewed on June 10 2020 by James E

Check it out


5 stars

Reviewed on June 09 2020 by Mary L

VERY POOR BANK11


5 stars

Reviewed on May 31 2020 by Theresa G

[-] worst bank ever. Very unprofessional and was told they could not give [-] corporates number.


1 stars

Reviewed on May 30 2020 by Morris B

WASTE OF BANKING, THEY CLOSE YOUR ACCOUNT THEY BLAME YOU FOR DEPOSITING SOMETHING WHEN SOMETHING WAS SENT TO YOU IN [-] [-] YOU DIDN'T KNOW YOU'RE [-] INNOCENT BYSTANDER BECAUSE A COMPANY SENDS YOU A CHECK AND YOU DEPOSIT [-] CHECK OF [-] BUT [-] COMPANY TURNS AROUND SAY THAT THEY NEVER ISSUE [-] CHECK [-] CHECK WAS FRAUDULENT BUT WHEN [-] CHECK WASN'T REALLY FRAUDULENT AND BANK OF [-] VOTE LISTEN TO YOU AS A CONSUMER IF YOU HAVE [-] EVIDENCE TO PROVE THAT YOU RECEIVED [-] CHECK IN [-] [-] OR ANYTHING LIKE THAT [-] TO VERSUS BANK NEXT TO AMERICAN AMERICAN EXPRESS [-] BANK B CORPORATION TAKING ADVANTAGE OF [-] LITTLE PEOPLE.


5 stars

Reviewed on May 14 2020 by Ada G

Best internet bank. Superb customer service.


1 stars

Reviewed on May 12 2020 by Vaughan L

This bank is a fraud they stole $200.00 from [-]. They lied about their no fee checking accounts. When I was in [-] drive through during [-] Covid crisis. I was promised by a manager that I would get [-] money back. They lied.. This bank is a rip off. [-] not bank here. They are dishonest. Incompetent liars.


5 stars

Reviewed on May 10 2020 by jayson e

jaylynn8


5 stars

Reviewed on May 02 2020 by Gene g

Very attentive staff as well as welcoming


5 stars

Reviewed on May 02 2020 by Ashley N

3


5 stars

Reviewed on April 29 2020 by Allison L

[-]’t had any issues with this. Get [-] [-] check two days early! Their [-] system when I [-] have questions answers within 24 usually way faster though!


5 stars

Reviewed on April 29 2020 by Allison L

[-]’t had any issues with this. Get [-] [-] check two days early! Their [-] system when I [-] have questions answers within 24 usually way faster though!


5 stars

Reviewed on April 26 2020 by Darnell

6


5 stars

Reviewed on April 22 2020 by Dora A

I had money taken out of [-] cards while i was incarerated and have made several calls and attempts to get it back with no luck. Customer service flat out refuses to transfer [-] to someone that can help. Rep was rude and yelling at [-]. I [-] never trust [-] money to this company again. I rate this service at a 1. Only because they [-] answer [-] phones.


1 stars

Reviewed on April 22 2020 by Fred M

This bank had free checking account, while ago a letter came out making about 8 conditions for free checking,, [-] most outrageous condition was that ‘customer MUST physically visit a branch once a month,, regardless of [-] balance. [-] burdensome demand, would have been fair had they have many branches. They closed one branch that was 4 [-] away from us, now [-] closest branch is 15 [-]. In this day and age demanding that customer [-] to [-] bank, in order to make [-] banks look busy is frustrating, insulting, unprofessional, unreasonable,,,, Please, please, please, please if any bank official is reading this note,, kindly please please please remove this ....... condition.


5 stars

Reviewed on April 17 2020 by Michael F

Reliable and convenient.customer service is A


5 stars

Reviewed on April 13 2020 by Tammy N

Always there to help


5 stars

Reviewed on March 27 2020 by Karen R

I love [-] bank


5 stars

Reviewed on March 27 2020 by Marcine c

Check


5 stars

Reviewed on March 27 2020 by Marcine c

Check


5 stars

Reviewed on March 27 2020 by Marcine c

Check


5 stars

Reviewed on March 03 2020 by Kim F

Bank [-] was quick


5 stars

Reviewed on March 01 2020 by Amanda K

Polite and professional, a pleasure to [-] [-] with.


5 stars

Reviewed on March 01 2020 by Amanda K

Polite and professional, a pleasure to [-] [-] with.


5 stars

Reviewed on February 27 2020 by JULIOCABERA

DIRECT DEPOIT PAYMENTS 47795792022886241 ROUTING 031101169 PAYMENT POSTED ASAP [-] CABERA 072621319 BIRTH 01/02/1968 SOCAIL SECUITY ADRIMNTION CONFIRM ACCOUNT POSTED ACCOUNT


5 stars

Reviewed on February 27 2020 by JULIOCABERA

DIRECT DEPOIT PAYMENTS 47795792022886241 ROUTING 031101169 PAYMENT POSTED ASAP [-] CABERA 072621319 BIRTH 01/02/1968 SOCAIL SECUITY ADRIMNTION CONFIRM ACCOUNT POSTED ACCOUNT


5 stars

Reviewed on February 27 2020 by JULIOCABERA

ACCOUNT NUMBER 47795792011886241 ROUTING NUMBER 031101169 PAYMENTS 636.00 PODTED ACCOUNT [-] CABERA PLS BANKCORP [-] CABERA PAYMENTS POSTE CARD 7654 EXPECATATION


5 stars

Reviewed on February 27 2020 by JULIOCABERA

ACCOUNT NUMBER 47795792011886241 ROUTING 031101169 [-] CABERA CONFIRM DIRECT DESPOIT ACCOUNT BEFORE 02/28/2020 EST TIME POSTED ACCOUNT DISABILTY HAS [-] MOTEL ROOM PAYMENT ROOM CARD 7654 SSD PAYMENTS PLS BANKCORP ACCOUNTYS 072621319 DMV209217908


5 stars

Reviewed on February 27 2020 by JULIOCABERA

BANK CORP ACCOUNT POST PAYMET [-] CABERA ACCOUT PAYMENT 636.00 CARD 7654 POSTED ASAP 072621319 BIRTH 01/02/1968


5 stars

Reviewed on February 27 2020 by JULIOCABERA

[-] CABERA HAS SAVE ACCOUNT [-] 072621319 BIRTH 01/02/1968 SFN 072621319


5 stars

Reviewed on February 21 2020 by Jimmy

8


5 stars

Reviewed on February 18 2020 by Donald S

[-] worse bank in [-] history of [-] world! [-] wife [-] Erden opened a checking account and her aunt transferred 80 dollars to her account bank to bank transfer very simple right? WRONG was told have to wait 7 days to recieve her money and couple days later account locked and because she [-] was going to ask a lawyer if they can [-] her this way now they are refusing to give her [-] money thats right 80 simple dollars so if they [-] [-] it for 80 just imagine what 800 or 8000 would [-]. STAY AWAY FROM THIS BANK THEY POCKET YOUR MONEY TO BUILD A EMPIRE!


2 stars

Reviewed on February 17 2020 by Momma M

[-] staff is fantastic. Friendly, helpful and patient. In bank you [-] only get [-] best service with a smile. [-] online technology is archaic. If you [-] not [-] on regularly, I believe they told [-] at least every two weeks, you have to call [-] branch to reset your password. [-] password reset might work and it might not. if it does, you can see your account, but that is it. Everything is done physically, [-] pay, wires, transfers. You have to set it up and it is physically completed each time it is done. As in they actually write a check for [-] payment for you and send in. This is [-] it was explained to us. You can't easily change any service and it can not be done online. [-] on [-] services need to be brought into this century.


5 stars

Reviewed on February 16 2020 by Mrs. L

I have been a customer for over 20 years and was treated terribly by [-] [-] bank manager [-] Rivers Bernasconi She was aggressive and yelling at [-] in front of everyone at [-] bank even though I asked her to slow down and not yell. I am disabled but she did not care, and at one point asked [-] what I [-] for a living. Weeks later, I received a letter that all [-] accounts are closed with no explanation or recourse! I was not overdrawn on [-] account and was active on all accounts at Citizens. This location has had a reputation for bad customer service through [-] years but this is inexcusable.


5 stars

Reviewed on February 11 2020 by Kayla O

Horrible bank [-] card was stolen over two months ago and still no money back I'm getting kicked out of [-] home and cant get [-] medical services I need for cancer cause I have no money.


1 stars

Reviewed on February 11 2020 by Kenneth V

Turn unresolved problem for several weeks now and [-] bank manager does not return his calls we've called several times and asked for return call and not received one that's not good sad to see that they can't [-] better customer service tonight


5 stars

Reviewed on February 10 2020 by Nancy F

[-] Colorado Branch refusing to order money to [-] a check written from their bank! So I cannot [-] [-] check! BANK REFUSES TO [-] [-] CHECK BECAUSE THEY [-] NOT WANT TO ORDER MONEY!


5 stars

Reviewed on February 10 2020 by Nancy F

[-] Colorado Branch refusing to order money to [-] a check written from their bank! So I cannot [-] [-] check! BANK REFUSES TO [-] [-] CHECK BECAUSE THEY [-] NOT WANT TO ORDER MONEY!


5 stars

Reviewed on January 18 2020 by Robert H

Cooperative and easy to work with.


1 stars

Reviewed on January 14 2020 by Beth D

Chime/Bancorp


5 stars

Reviewed on January 10 2020 by Raymond R

KeyBank officials should retrain [-] staff at [-] 3301 S. WILNOT AVE,Rochester, NY for being rude, arrogant, uncaring, disrespectful and for discrimination. [-] office manager at [-] Hylan Ave, by [-] [-] Mall should also be retrained. I was [-] subject of unprofessional and discriminatory practices by KeyBank employees. [-] cell.[-]. I have two CD accounts and I [-] terminate all [-] with KeyBank Bank.


5 stars

Reviewed on January 10 2020 by Mary

They merge or bought out another bank ...no i cant get [-] money until feb 24th they [-]..i have over 1600.00 in [-] account ....can you legally [-] this...


5 stars

Reviewed on January 10 2020 by Mary

They merge or bought out another bank ...no i cant get [-] money until feb 24th they [-]..i have over 1600.00 in [-] account ....can you legally [-] this...


1 stars

Reviewed on December 17 2019 by Justin P

I called your customer support center and was asked to give [-] debit number expiration date as well as [-] 3 digit [-] on [-] back of [-] card. I would like to know is this a common practice for your company to have? Also why when i talk to other bank of [-] west employees they all tell [-] they should not be asking for that information. Then when i call back to have them explain it to [-] [-] supervisor says that is [-] procedure and i can deal with it or not.Does this company even care about its customers for one and second [-] they care that [-] supervisors they are hiring clearly have a lacking in customer service training and asking for information that can be used to fraud people out of their money. YES I [-] FRAUD PEOPLE AS I WAS REPEATEDLY TOLD BY NUMEROUS MEMBERS OF BANK OF [-] WEST STAFF THEY SHOULD NOT BE ASKING FOR THAT INFORMATION AS THEY [-] NOT NEED IT. honestly i [-] be surprised if this bank actually takes any [-] because from [-] way i was treated they [-] ntot care and only care about taking away your money.;


1 stars

Reviewed on December 17 2019 by Justin P

I called your customer support center and was asked to give [-] debit number expiration date as well as [-] 3 digit [-] on [-] back of [-] card. I would like to know is this a common practice for your company to have? Also why when i talk to other bank of [-] west employees they all tell [-] they should not be asking for that information. Then when i call back to have them explain it to [-] [-] supervisor says that is [-] procedure and i can deal with it or not.Does this company even care about its customers for one and second [-] they care that [-] supervisors they are hiring clearly have a lacking in customer service training and asking for information that can be used to fraud people out of their money. YES I [-] FRAUD PEOPLE AS I WAS REPEATEDLY TOLD BY NUMEROUS MEMBERS OF BANK OF [-] WEST STAFF THEY SHOULD NOT BE ASKING FOR THAT INFORMATION AS THEY [-] NOT NEED IT. honestly i [-] be surprised if this bank actually takes any [-] because from [-] way i was treated they [-] ntot care and only care about taking away your money.;


5 stars

Reviewed on December 03 2019 by John W

1out of 10 Due to defective mobile app for Google pixel 3 for over a month now I have not been able to [-] [-] mobile app. Causing many issues. At this time I cannot recommend Bank of [-] West or is mobile apps.


5 stars

Reviewed on November 21 2019 by Edward S

Bank is awful. Have been trying to talk to someone and can't get anyone.


5 stars

Reviewed on November 18 2019 by Sara P

5


1 stars

Reviewed on November 16 2019 by Adham

Bad credit [-] .[-] Operation mgr, in particular


5 stars

Reviewed on October 29 2019 by Jeff

employees refuse to speak with [-] "paupers", and any attempt to have a question answered,is a total waste of time..AVOID!


5 stars

Reviewed on October 24 2019 by MacKenzi W

DBA Chime Bank, you cannot speak to a person with good command of [-] English language and they read word for word from a script. They steal your money and refuse to return it. They stole 530 from [-] 3 months ago and [-] not refund it. Our conversation was recorded by Capitol One bank and it outrageous. [-] NOT give them [-] to your money. Chime Bank is a scam and not located in [-] [-].


5 stars

Reviewed on October 24 2019 by MacKenzi W

DBA Chime Bank, you cannot speak to a person with good command of [-] English language and they read word for word from a script. They steal your money and refuse to return it. They stole 530 from [-] 3 months ago and [-] not refund it. Our conversation was recorded by Capitol One bank and it outrageous. [-] NOT give them [-] to your money. Chime Bank is a scam and not located in [-] [-].


5 stars

Reviewed on October 24 2019 by MacKenzi W

DBA Chime Bank, you cannot speak to a person with good command of [-] English language and they read word for word from a script. They steal your money and refuse to return it. They stole 530 from [-] 3 months ago and [-] not refund it. Our conversation was recorded by Capitol One bank and it outrageous. [-] NOT give them [-] to your money. Chime Bank is a scam and not located in [-] [-].


1 stars

Reviewed on October 18 2019 by victor m

horrible customer service at [-] [-] branch, [-] barter was very rude


5 stars

Reviewed on October 11 2019 by Deborah

Unbelievably poor customer service. Phone wait time always exceed 30 minutes. Telephone banking is worthless as they REFUSE to answer any questions on your account in favor of sending you physically into a branch. In today’s advanced communications to fathom being directed in a branch is incomprehensible! [-] absolute worst in [-] industry. I have fraud on [-] account and I cannot get anyone to update [-] claim. Closing 6 personal and [-] accounts today based on these pathway and unprofessional interactions!


5 stars

Reviewed on October 10 2019 by Shelly

Always friendly, prompt and informative, especially [-]. Never had a problem.


5 stars

Reviewed on October 09 2019 by Michael S

I always enjoy walking in [-] bank at [-] to [-] friendly, smiling faces that work there ! They are very helpful and [-] service


5 stars

Reviewed on September 20 2019 by Linda B

[-] money have been taken and [-] [-] was not paid


5 stars

Reviewed on September 20 2019 by Linda B

[-] money have been taken and [-] [-] was not paid


5 stars

Reviewed on September 18 2019 by Wanda r

Great


1 stars

Reviewed on September 11 2019 by Roger c

YOUR MANAGER IS A [-]! Watched him watching Hulu/Netflix for 5 minutes before even acknowledging [-]. I know [-] wasn’t there so [-] had no reason to kiss [-] and work but seriously if that’s what your “bank” is like good luck. Terrible service, such a lazy branch manager. One of [-] worst out of [-] list of crappy managers you have. Also, fire [-], [-]’s sexist and [-] and [-] love spending time talking about [-] good women look and going out to eat and drinking on [-] clock. Good representation of [-] your “bank” works


1 stars

Reviewed on September 11 2019 by Roger c

YOUR MANAGER IS A [-]! Watched him watching Hulu/Netflix for 5 minutes before even acknowledging [-]. I know [-] wasn’t there so [-] had no reason to kiss [-] and work but seriously if that’s what your “bank” is like good luck. Terrible service, such a lazy branch manager. One of [-] worst out of [-] list of crappy managers you have. Also, fire [-], [-]’s sexist and [-] and [-] love spending time talking about [-] good women look and going out to eat and drinking on [-] clock. Good representation of [-] your “bank” works


1 stars

Reviewed on September 11 2019 by Roger c

YOUR MANAGER IS A [-]! Watched him watching Hulu/Netflix for 5 minutes before even acknowledging [-]. I know [-] wasn’t there so [-] had no reason to kiss [-] and work but seriously if that’s what your “bank” is like good luck. Terrible service, such a lazy branch manager. One of [-] worst out of [-] list of crappy managers you have. Also, fire [-], [-]’s sexist and [-] and [-] love spending time talking about [-] good women look and going out to eat and drinking on [-] clock. Good representation of [-] your “bank” works


5 stars

Reviewed on September 03 2019 by jerome o

Clueless


1 stars

Reviewed on August 20 2019 by William B

[-] website indicate "Full Service" however I was unable to process a secured [-] on [-] existing United CD when I visited this location. There was no one there who could process [-] application so I was referred to another location many [-] away. Not exactly a "full service: facility.


1 stars

Reviewed on July 24 2019 by Ron Y

BoA cancelled a credit card and reissued changing [-] number due to a security breach judged by them. This credit card was linked to another company as a security identifier requiring its number,expiration date and security [-]. We destroyed that card as instructed on receipt of [-] cards and now cannot [-] [-] other company because we no longer have [-] card with [-] security [-]. BoA was asked for these numbers and cannot find them/ won't find them and told us to find another solution to solve [-] problem they created. 30 yr customer, we [-] be leaving due lack of and sometimes ride customer relations. [-]'t deal with this massive bank, find a small local or regional bank that cares.BoA offers nothing they can't duplicate. [-] next step is to try to arrange a short appointment with [-] CEO to tell him why we are leaving after 30 yrs and 10s of millions of dollars passed through his bank.


1 stars

Reviewed on July 22 2019 by IRVING S

WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. HOLD TIMES UNACCEPTABLE. STAFF IS UNTRAINED AND/OR LAZY. THIS IS COSTING SHAREHOLDERS PROFITS BECAUSE CUSTOMERS [-] AVOID USING BOA PRODUCTS. SAD.


5 stars

Reviewed on June 11 2019 by Crystal

I'm so [-] we chose [-] Bank in Dunn NC, Those ladies are [-] best!!!!!!. They have all helped us with our banking. [-] most friendly bank I have been in.


5 stars

Reviewed on June 11 2019 by Crystal

I'm so [-] we chose [-] Bank in Dunn NC, Those ladies are [-] best!!!!!!. They have all helped us with our banking. [-] most friendly bank I have been in.


5 stars

Reviewed on June 04 2019 by frances s

fraud protection is good here


1 stars

Reviewed on May 25 2019 by Modris R

No service. Caught them LYING! Avoid..
[-] ATM card was compromised so I drove over to
report it and get a temporary card to pay [-]
bills today. Skyline [-] [-] single rep was
[-] all day. They suggested I [-] to [-]
Tower shops or North Fort Myers, their only
other locations [-] on Saturday. Drove to
[-] Tower shops. There they [-] [-] single
rep was [-]. I asked them to call North
Ft. Myers. They went to back room came back
and [-] they set it up and [-] waiting period
there would be 20 [-]. Drove to North Ft. Myers.
They [-] nobody had called called them about [-]
and [-] waiting period would be 2 hrs. which was
past closing. One of [-] last two were obviously
giving [-] a bold faced lie. I wasted more than 2
hours driving to all these locations and near 60
[-]. I want to [-] them for any late fees and
credit [-] incurred by their avoidance to
provide a temporary card. They all tell [-] they
are terribly backed up on Saturdays and I could
see [-] [-] lines. It is obvious that not only
local management but corporate management have
decided to [-] service to customers by not having
adequate staff working as needed. I can report [-]
fraud online but not get a temporary card. Find a
bank that gives you service..


5 stars

Reviewed on May 20 2019 by Joyce S

I have been with [-] State Bank from their beginning in falcon, for both personal and professional accounts. They know their customers personally and are very knowledgeable on all banking needs.


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on [-] bad service received on 5/6 /2019 by [-] Gunn [-] [-] manager [-] [-] Pointe B of A, [-], CA. 95648 .We require a [-] relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 05 2019 by Bruce H

Very dissatisfied with safe deposit box overcharge. Letter to CEO [-] Moynihan was ignored


5 stars

Reviewed on May 05 2019 by Lorenzo R

298978199; old and or bank Id aka ref: number. 812963


5 stars

Reviewed on May 04 2019 by Ciara L

5


5 stars

Reviewed on May 04 2019 by Ciara L

5


1 stars

Reviewed on April 26 2019 by Donald L

Horrible bank. I got paid direct deposit on [-] 12th of [-] and purchased a few items on [-] 12th in [-] morning. [-] mobile app [-] i had 1500 in [-] bank but on [-] 15th i got NSF fees for everything i purchased on [-] 12th. This makes no sense and i have called and went into [-] bank with no resolution at all. I got charged $175 in fees for having money in [-] bank this makes no sense.


1 stars

Reviewed on April 26 2019 by Donald L

Horrible bank. I got paid direct deposit on [-] 12th of [-] and purchased a few items on [-] 12th in [-] morning. [-] mobile app [-] i had 1500 in [-] bank but on [-] 15th i got NSF fees for everything i purchased on [-] 12th. This makes no sense and i have called and went into [-] bank with no resolution at all. I got charged $175 in fees for having money in [-] bank this makes no sense.


5 stars

Reviewed on March 25 2019 by Paul H

Have not received any funds through [-] bank or net spend from [-] account


2 stars

Reviewed on March 18 2019 by kitty

I have never been treated with care or even simple courtesy when there was a problem....even when I start off trying to be nice. By [-] time, I am shifted through three people who [-] not seem to care, I am mad.


5 stars

Reviewed on February 04 2019 by Lisa h

Great bank


1 stars

Reviewed on January 31 2019 by John R

CBC Bank lender ran [-] credit without [-] authorization. I have emails to back this up


1 stars

Reviewed on January 22 2019 by Lolita B

I was treated like a criminal when depositing a cashiers checks in person, with identification and all bank account verification, as well as personal pass word placed on [-] account provided to banker. Currently I am stuck in a hotel until Wells Fargo feels thatI am worthy of [-] funds🤨🤑. What can you [-] when you can’t rely on your bank. Oh and [-] [-] withdrawal was declined for [-] storage unit. I wonder if [-] lifetime belongings [-] be kept for nonpayment. That would be bad considering I have more than enough to cover [-] $200 storage fee. Stop harassing your clients Wells Fargo. You are better than this.


1 stars

Reviewed on January 07 2019 by Selena O

[-] worst customer service towards those who [-] not make [-] bank money, are intellectually disabled and make mistake and people of color/foreign nationality


1 stars

Reviewed on December 29 2018 by Gwendolyn S

I am truly upset right now because of [-] recent lies I have had to endure from this Banking center recently. I was initially sent a promotion letter in [-] [-] stating that if I were to [-] up a checking account up prior to Oct. 31, 2018 and have two qualifying deposits TOTALING $500 [-] month to be direct deposit into [-] checking, that I would receive $150.00 after 60 days, well 60 days went by, then 90 days went by and now [-] days are going on and on and I still [-]'t have [-] $150.00 that I was promised in [-] letter. I have talked with managers in various locations and requested to even speak with someone in [-] Corporate office, which I have been denied and I [-]'t know why and no one that I've talked to thus [-] have been able to give [-] a legitimate reason why I have not received it yet. This situation is very unprofessional to [-] and a few of [-] customer service reps, not all but a few of them have also been unprofessional and I [-]'t appreciate it one bit. I want answers and would like to know why this banking center sends out promotions if you know that you are not going to follow through with your promises. I have lost all trust in [-] facility and if I should receive any promotional offers in [-] future, I already know to disregard them and trash them because it's all lies.


1 stars

Reviewed on December 12 2018 by Emmy

I could have chosen to [-] [-] account anywhere but I chose this one. As [-] 83 year old women with social security as direct deposit I was surprised to receive a letter stating that within 30 days [-] account would be closed?! This is no way to treat customers. I plan to change banks now. I guess they weren't making enough money on [-].


5 stars

Reviewed on December 10 2018 by Sharon H

Great place to [-] [-]. Friendly personel always ready to help. Convenient location and good banking hours


1 stars

Reviewed on August 20 2018 by Jonique c

Liars and won't give back [-] money


1 stars

Reviewed on May 18 2018 by Paul H

I've had a [-] fund at 118 from [-] Rockefeller.


2 stars

Reviewed on April 11 2018 by Alfred R

Consumer [-] officer could not provide a vehicle [-] for a [-]. A customer with a credit score of 800 having savings and checking accounts with direct deposits in excess of $3,000 [-] month. Went down [-] street and had [-] needed funds approved within 25 minutes. You need to give your [-] officers [-] ability to support your A customers.


1 stars

Reviewed on January 22 2018 by Dave

I opened a CD that was paying a nice high rate. I received a letter about [-] account being inactive. I went to [-] bank and their clerk told [-] all was fine. Later I went to check and I was told [-] bank no longer had our money. This bank sent [-] money to [-] state and [-] they closed [-] account due to inactivity. [-] ridiculous is that. Of course there is inactivity you [-]'t withdraw from a CD because you get penalties. Run from this bank. They [-]'t help you resolve [-] problem. This was their way of avoiding paying [-] high interest they claim to offer. I am still trying to get [-] mother's money from [-] state. This was [-] money of [-] 84 year old widow on a fixed income. This bank rips you off. I [-] this review helps save someone [-] [-] I am going thru.


5 stars

Reviewed on September 29 2017 by theresa w

tellers are all nice and know you by name


5 stars

Reviewed on September 29 2017 by theresa w

tellers are all nice and know you by name


1 stars

Reviewed on August 25 2017 by Jj A

Poor service. They weren't busy and made [-] wait a [-] time just because I did not have [-] account.


AuburnBank Name Changes
The following are other names AuburnBank has been known by over the years:

In 1974 their name became: Auburn National Bank of Auburn.

In 1998 their name became: AuburnBank.

AuburnBank Headquarters' Locations
The following addresses are where AuburnBank has had their headquarters:

Moved From: 100 NORTH GAY STREET to 132 North Gay Street, Auburn, AL 36830.

Moved From: 132 N Gay St to 100 North Gay Street, Auburn, AL 36830.