Washington Federal Bank has 201 banking locations. Their corporate headquarters address is listed as: 425 Pike St in Seattle Washington.
This corporate page for Washington Federal Bank includes ratings, links to all Washington Federal Bank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Washington Federal Bank Corporate Headquarters Address:
Washington Federal Bank
425 Pike St
Seattle, Washington 98101
Get mobile directions from current location:
or enter a starting address:
Washington Federal Bank Headquarters Phone Number:
(206) 204-3446
If you are not looking for their corporate location, but a Washington Federal Bank branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all Washington Federal Bank branches in that area.
Skip to Complaints, Ratings, and Reviews
Washington Federal Bank Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
425 Pike St
Seattle, Washington 98101
Became FDIC Insured:
06/24/1935
Corporate Website:
www.wafdbank.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
WAFD INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$16,246,871,000
Equity Capital:
$2,340,199,000
FDIC Supervisory Region:
San Francisco
Federal Reserve District:
San Francisco
FDIC Field Office:
Seattle
The following is a directory of all branch offices for Washington Federal Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages:
1 2
3 4
Pages:
1 2
3 4
View More Washington Federal Bank Complaints:
1 2
3 4 Complaint ID: 1580739
Product: Mortgage
Sub-Product: Other mortgage
Issue: Loan modification,collection,foreclosure
Subissue:
Company: WASHINGTON FEDERAL BANK
Complaint: I lost my house thru foreclosure on XXXX/XXXX/2008 to Washington Federal XXXX. I received a letter from the Branch Manager XXXX XXXX from Washington Federal XXXX offering me a loan modification for 3 months starting XXXX 2008 and another letter with documents for an additional loan modification on XXXX XXXX 2008 I never received any notices of foreclosure! I had a cash buyer a month before the foreclosure but the bank said no. Curiously, the bank sold and CLOSED the property in less than a month after the foreclosure. In fact they sold it well under market thru a realtor friend they know very well. They treated out of state customers differently.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Complaint ID: 1523447
Product: Mortgage
Sub-Product: Conventional fixed mortgage
Issue: Loan servicing, payments, escrow account
Subissue:
Company: WASHINGTON FEDERAL BANK
Complaint: I took out a construction loan to be converted into fixed rate mortgage loan in XXXX XXXX. In XXXX XXXX, I received a letter from Washington Federal that my mortgage rate will be a fixed at 4.875 % for 30 years with a 1 % pre-payment penalty provision prior to XXXX XXXX. I sent them a letter explaining that I was offered, in open market, a 30-year-fixed-rate of 3.75 % -- and with XXXX-fees-or-costs.
When I signed the initial papers in XX/XX/XXXX I was told that the bank would be able to match market-rates for fixed-rate-mortgage in the future. But the bank refused to match the new rate, despite their initial verbal promises. I was left with a choice of paying nearly 1 % higher rate to Washington Federal for next 30 years to save the 1 % penalty, or paying 1 % penalty and saving 1 % yearly for next XXXX years, by refinancing elsewhere. The decision had to be immediate because the rates can change rapidly.
I had to pay 1 % penalty to Washington Federal to get a 1 % lower fixed-rate for XXXX years. This was completely unnecessary if they had followed through on their initial promise that they would match market rates for fixed rate mortgage to avoid refinancing.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: Yes
Complaint ID: 1499285
Product: Mortgage
Sub-Product: Home equity loan or line of credit
Issue: Loan modification,collection,foreclosure
Subissue:
Company: WASHINGTON FEDERAL BANK
Complaint: After three attempts to refinance a balloon HELOC that comes due and payable in XXXX XXXX we have been denied any modification on our 2nd mortgage. We have attempted to ask for modification XXXX before and after an eminent bankruptcy in an attempt to keep our home. When starting a XXXX in XXXX XXXX it was recommended to us by an XXXX Bank that we should use the equity in our home as a XXXX loan in lieu of applying for an XXXX loan. The loan is written as a true balloon that comes due and payable in XXXX XXXX. It is our understanding that it is now illegal to write a balloon such as this. Through tough economical times we have lost our XXXX and are having difficulty paying the HELOC as a result. XXXX The XXXX always paid the HELOC ) Knowing we were faced with an eminent BK we first reached out to ask for a refi in XXXX XXXX with a different lender but were unable to be approved because WaFed was unable to release our credit rating to the repositories. WaFed had taken over the book of business after XXXX XXXX ( the original lender ) was taken over by the FDIC. By XXXX of XXXX, knowing BK was eminent, we applied for a modification with WaFed asking for help and fully disclosing the BK but were declined. We filed XXXX in XXXX XXXX. In XXXX XXXX, we once again contacted WaFed and asked if they would be able to help us modify our HELOC now that the BK would be discharged and released and were told that they would not be willing to work with us and that we should contact our attorney.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
View More Washington Federal Bank Complaints:
1 2
3 4
Average Customer Rating
1 out of 5 stars from 3 reviews.
28088-Washington Federal Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Washington Federal Bank has been known by over the years:
In 2011 their name became: Washington Federal.
In 2013 their name became: Washington Federal, National Association.
In 2022 their name became: Washington Federal Bank, National Association.
In 2022 their name became: Washington Federal Bank.
The following addresses are where Washington Federal Bank has had their headquarters:
Moved From: 1423 FOURTH AVENUE to 425 Pike St, Seattle, WA 98101.
Moved From: 425 PIKE ST to 425 Pike Street, Seattle, WA 98101.
The following shows transitions that are what have ultimately result in Washington Federal Bank becoming what it is today, for better or worse.
First Federal Savings and Loan Association (1992)
First Federal Savings Bank (1993)
Metropolitan Federal Savings and Loan Association of Seattle (1997)
United Savings and Loan Bank (2003)
First Federal Bank (2007)
First Mutual Bank (2008)
South Valley Bank & Trust (2012)