Community Trust Bank, Inc. Corporate

Community Trust Bank, Inc. has 79 banking locations. Their corporate headquarters address is listed as: 346 N Mayo Trl in Pikeville Kentucky.


This corporate page for Community Trust Bank, Inc. includes ratings, links to all Community Trust Bank, Inc. branch profiles locations, reviews, corporate details, directions, routing number,, office hours, their phone number, online banking website, and branch locations.


Community Trust Bank, Inc. Headquarters
Community Trust Bank, Inc. Corporate Headquarters Address:
Community Trust Bank, Inc.
346 N Mayo Trl
Pikeville, Kentucky 41501
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Community Trust Bank, Inc. Headquarters Phone Number: (606) 432-1414

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Community Trust Bank, Inc. Headquarters Map
Community Trust Bank, Inc. Location Area Map


Community Trust Bank, Inc. Lobby Hours
Monday
9:00 AM - 3:00 PM
Tuesday
9:00 AM - 3:00 PM
Wednesday
9:00 AM - 3:00 PM
Thursday
9:00 AM - 3:00 PM

Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
Community Trust Bank, Inc. Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
346 N Mayo Trl
Pikeville, Kentucky 41501
Established:
11/17/1903
Became FDIC Insured:
01/01/1934
Corporate Website:
www.ctbi.com
Corporate Structure
Number of Branches:
79
US Bank Branches:
79
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
COMMUNITY TRUST BCORP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$5,606,645,000
Deposits:
$4,640,242,000
Deposits Held Domestically:
$4,640,242,000
Equity Capital:
$677,230,000
Net Income:
$59,294,000
FDIC Oversight
FDIC Region:
9
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Chicago
FDIC Field Office:
Lexington
Regulator:
FED


Community Trust Bank, Inc. Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 5 reviews.

2720-Community Trust Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on February 15 2022 by Robin F

I Had sighed a check over to a lady that i owed,they told her she couldnt [-] it even though she has a bank account there because i owed them money [-] when i called to find out what i owed they [-] i had to [-] a bank account to [-] [-] check so even if i payed what i owed still wouldnt let her [-] it even though she had already sighed [-] check, very unprofessional, spoke to [-] very disrespectful, [-] its [-] south mayo br. community trust.


5 stars

Reviewed on December 18 2021 by Melissa C

You all reported [-] card and put it was reported stolen or or lost. I just had transferred 500$ from savings to [-] checkings. I had over nine hundred bucks in it however I [-] to [-] store snd it’s been reported stolen and it [-] husbands card. Just like [-] entire Mexican issues. You all have 400 plus for 2 dont ffferemt resorts snd us here in Isom. You all paid them [-] money but you told [-] to [-] to [-] merchant. Who did you give [-] money too and I would gladly talk to them but your bank paid thst snd denied our money back. We are not [-] people. We have hard times too and not to be able to get groceries. It’s unacceptable. I have been told that if I have to change [-] debit card again that [-] company manager came hobbling to snd [-] if it happened one more time then I wouldn’t get another card. I had over 900$ in there Thursday I paid [-] cable and sent [-] sister 200$ and that’s all but for some reason [-] card has been reported. I am sick of dealing with this. Your company has stole so much from [-] not just [-] money but [-] security. Either this is reserved THIS WEEKEND OR MONDAY I AM JUST THINKING IF LEAVING THIS [-] AND [-] BBB AND [-] MEDIA AND WHOEVER CAN [-] BACK THRIUGH [-] BANK RECORDS JUST SINCE February, 2019. You [-] see just [-] bad things had been [-] or this bank of isom. No or fires [-] entire crew for no reason and I would tell them [-] money is wrong. But they acted oh we [-] fix everything. Well it’s been almost five years and whenever enjoyed those resorts. I [-] them along with [-] [-] financial institution that helped them to relax but here I am stuck with cost that I CANNOT AFFORD. I HAVE SPOKEN TO ATTORNEY ABOUT THAT. UOU EILL SEE [-] CONSEQUENCES TO YOUR THIEVES MONSTSKES AND I AM CALING [-] FDIC. I THINK WHIM EVER IS OVER THAT BRANCH IS SLAVKING YHEREFORE YOU ARE NOT GOING TO VONTINUE WITH THIS TYPE OF [-]. [-] CAN A PERSON CONYEST CHARGES WITHIN 60 days when you want even send it fir ninety. That’s illegal according to one attorney but I [-] get a second opinion. If both agree then I am going for more than what was taken but I have Obsessive Compulsive Disorder and severe panic disorder. If you are handling money that doesn’t belong to you then you spend it or refuse acces according to [-] attorney for consultation. So get your house in order if you can run a bank then you’ll [-] something. If not then you can explain yo [-] media why Community trust bank is having Bub


1 stars

Reviewed on May 14 2021 by Rebecca p

Dealt with [-] rudest customer bank teller today! [-] at [-] winchester [-] bypass road location is extremely rude and unprofessional! I have had [-] bank account for years with this bank and have always gotten great service but after [-] service I got today I [-] be closing [-] account and moving [-] where! Last week she was asked to [-] [-] checks and put them in [-] single account in which she did not and put them in [-] wrong account. This week she again did not [-] them first and when I called her after leaving she continued to cut [-] off and be rude and when I told her I would be banking [-] where she laughed and [-] ok! If this is [-] customers are treated then I [-] [-] to another bank!


5 stars

Reviewed on May 01 2021 by Frances K

Very poor. [-] [-] to [-] accounts was cut off two or three years ago because I didn't [-] [-] accounts over enough times during that period. And since then I have not been allowed to get a password, etc. set up so that I can use [-] accounts!!! Who can [-] this sort of thing for South State Banki?


5 stars

Reviewed on September 29 2019 by Philip D

After 46 plus years we were denied a [-] based on not our loyalty in putting our home town bank first and never defaulting on a [-] or completely missing a payment, although we have been late before who has not, but due to a disagreement with another bank, Citibank, that caused our credit rating to drop we were denied. So much for trust in your home town bank, might as well be with [-] online bank, might get more loyalty there which is what I'm considering.


Branch Locations for Community Trust Bank, Inc.
Generic Bank Image - No Logo available
The following is a directory of all branch offices for Community Trust Bank, Inc.
Pages: 1 2
HAMLIN ALUM CREEK BRANCH - Community Trust Bank, Inc.
315 Midway Rd
Alum Creek, West Virginia 41501
HAMLIN FORT GAY BRANCH - Community Trust Bank, Inc.
735 Court Street
Fort Gay, West Virginia 41501
HAMLIN BRANCH - Community Trust Bank, Inc.
8049 Lynn Ave
Hamlin, West Virginia 41501
TUG VALLEY WILLIAMSON BRANCH - Community Trust Bank, Inc.
101 E 2nd Ave
Williamson, West Virginia 41501
PULLMAN SQUARE BRANCH - Community Trust Bank, Inc.
952 3rd Ave
Huntington, West Virginia 41501
SUMMERSVILLE MAIN BRANCH - Community Trust Bank, Inc.
507 Main St
Summersville, West Virginia 41501
CLINTON BRANCH - Community Trust Bank, Inc.
2106 N Charles G Seivers Blvd
Clinton, Tennessee 41501
JACKSBORO BRANCH - Community Trust Bank, Inc.
2603 Jacksboro Pike
Jacksboro, Tennessee 41501
LAFOLLETTE BRANCH - Community Trust Bank, Inc.
106 S Tennessee Ave
La Follette, Tennessee 41501
Mall Branch - Community Trust Bank, Inc.
2205 Jacksboro Pike
La Follette, Tennessee 41501
Georgetown Main Branch - Community Trust Bank, Inc.
315 Pleasant View Dr
Georgetown, Kentucky 41501
GEORGETOWN WALMART BRANCH - Community Trust Bank, Inc.
112 Osbourne Way
Georgetown, Kentucky 41501
HARRODSBURG BRANCH - Community Trust Bank, Inc.
570 Chestnut St
Harrodsburg, Kentucky 41501
MT STERLING BRANCH - Community Trust Bank, Inc.
110 N Maysville St
Mount Sterling, Kentucky 41501
MT STERLING NORTH BRANCH - Community Trust Bank, Inc.
196 Evans Ave
Mount Sterling, Kentucky 41501
VERSAILLES BRANCH - Community Trust Bank, Inc.
470 Lexington Rd
Versailles, Kentucky 41501
Versailles Woodford Plaza Branch - Community Trust Bank, Inc.
470 Lexington Road
Versailles, Kentucky 41501
WINCHESTER PLAZA BRANCH - Community Trust Bank, Inc.
125 Winchester Plz
Winchester, Kentucky 41501
WINCHESTER MAIN STREET BRANCH - Community Trust Bank, Inc.
120 S Main St
Winchester, Kentucky 41501
BEREA NORTH BRANCH - Community Trust Bank, Inc.
525 Walnut Meadow Rd
Berea, Kentucky 41501
DANVILLE MANOR BRANCH - Community Trust Bank, Inc.
1560 Hustonville Rd
Danville, Kentucky 41501
DANVILLE MAIN STREET - Community Trust Bank, Inc.
462 W Main St
Danville, Kentucky 41501
MT. VERNON BRANCH - Community Trust Bank, Inc.
2134 Lake Cumberland Rd
Mount Vernon, Kentucky 41501
MT. VERNON EAST MAIN BRANCH - Community Trust Bank, Inc.
120 E Main St
Mount Vernon, Kentucky 41501
RICHMOND BRANCH - Community Trust Bank, Inc.
128 W Main St
Richmond, Kentucky 41501
RICHMOND EASTERN BYPASS BRANCH - Community Trust Bank, Inc.
860 Eastern Byp
Richmond, Kentucky 41501
LEXINGTON PASADENA BRANCH - Community Trust Bank, Inc.
185 Pasadena Dr
Lexington, Kentucky 41501
LEXINGTON BRANCH - Community Trust Bank, Inc.
100 E Vine St
Lexington, Kentucky 41501
RICHMOND ROAD BRANCH - Community Trust Bank, Inc.
3090 Richmond Rd
Lexington, Kentucky 41501
HAMBURG BRANCH - Community Trust Bank, Inc.
2417 Sir Barton Way
Lexington, Kentucky 41501
LEESTOWN BRANCH - Community Trust Bank, Inc.
109 Louie Pl
Lexington, Kentucky 41501
LEXINGTON BEAUMONT OFFICE - Community Trust Bank, Inc.
901 Beaumont Centre Pkwy
Lexington, Kentucky 41501
FRANKFORT EAST BRANCH - Community Trust Bank, Inc.
427 Versailles Rd
Frankfort, Kentucky 41501
FRANKFORT WEST - Community Trust Bank, Inc.
1205 Us Highway 127 S
Frankfort, Kentucky 41501
WILLIAMSBURG CORBIN BRANCH - Community Trust Bank, Inc.
678 Us Highway 25 W
Corbin, Kentucky 41501
WILLIAMSBURG LONDON BRANCH - Community Trust Bank, Inc.
1706 Highway 192 W
London, Kentucky 41501
LONDON NORTH BRANCH - Community Trust Bank, Inc.
38 Shiloh Dr
London, Kentucky 41501
WILLIAMSBURG BRANCH - Community Trust Bank, Inc.
201 N 3rd St
Williamsburg, Kentucky 41501
WILLIAMSBURG CONVENIENCE CENTER BRANCH - Community Trust Bank, Inc.
895 Hwy 25w South
Williamsburg, Kentucky 41501
MIDDLESBORO BRANCH - Community Trust Bank, Inc.
1918 Cumberland Ave
Middlesboro, Kentucky 41501
MIDDLESBORO EAST BRANCH - Community Trust Bank, Inc.
1206 Cumberland Ave
Middlesboro, Kentucky 41501
MIDDLESBORO PINEVILLE BRANCH - Community Trust Bank, Inc.
11792 Us Highway 25 East
Pineville, Kentucky 41501
FLEMINGSBURG EWING BRANCH - Community Trust Bank, Inc.
1527 Ewing Rd
Ewing, Kentucky 41501
FLEMINGSBURG SOUTH RIDGE BRANCH - Community Trust Bank, Inc.
108 Clark St
Flemingsburg, Kentucky 41501
FLEMINGSBURG BRANCH - Community Trust Bank, Inc.
36 Brookhaven Dr
Flemingsburg, Kentucky 41501
ASHLAND WESTWOOD BRANCH - Community Trust Bank, Inc.
721 Wheatley Rd
Ashland, Kentucky 41501
ASHLAND SOUTH BRANCH - Community Trust Bank, Inc.
2101 29th St
Ashland, Kentucky 41501
ASHLAND BRANCH - Community Trust Bank, Inc.
1544 Winchester Ave
Ashland, Kentucky 41501
ASHLAND SUMMIT BRANCH - Community Trust Bank, Inc.
7100 Us Route 60
Ashland, Kentucky 41501
ASHLAND RUSSELL BRANCH - Community Trust Bank, Inc.
970 Diederich Blvd
Russell, Kentucky 41501
PAINTSVILLE WAL MART BRANCH - Community Trust Bank, Inc.
470 N Mayo Trl
Paintsville, Kentucky 41501
PIKE TOWN MT RD BRANCH - Community Trust Bank, Inc.
105 Northgate Dr
Pikeville, Kentucky 41501
PIKE MAIN STREET BRANCH - Community Trust Bank, Inc.
137 Main St
Pikeville, Kentucky 41501
PIKE WAL MART BRANCH - Community Trust Bank, Inc.
254 Cassidy Blvd
Pikeville, Kentucky 41501
PIKE WEDDINGTON PLAZA BRANCH - Community Trust Bank, Inc.
4205 N Mayo Trl
Pikeville, Kentucky 41501
Community Trust Bank, Inc. - Community Trust Bank, Inc.
346 N Mayo Trl
Pikeville, Kentucky 41501
TUG VALLEY BRANCH - Community Trust Bank, Inc.
28160 Us Highway 119
South Williamson, Kentucky 41501
PIKE ELKHORN CITY BRANCH - Community Trust Bank, Inc.
211 W Russell St
Elkhorn City, Kentucky 41501
PIKE MARROWBONE BRANCH - Community Trust Bank, Inc.
10579 Regina Belcher Hwy
Elkhorn City, Kentucky 41501
WHITESBURG JENKINS BRANCH - Community Trust Bank, Inc.
9505 Highway 805
Jenkins, Kentucky 41501
PIKE MOUTHCARD BRANCH - Community Trust Bank, Inc.
32 N Levisa Rd
Mouthcard, Kentucky 41501
PIKE PHELPS BRANCH - Community Trust Bank, Inc.
38720 State Highway 194 E
Phelps, Kentucky 41501
PIKE VIRGIE BRANCH - Community Trust Bank, Inc.
1056 Ky Highway 610 W
Virgie, Kentucky 41501
ALLEN BRANCH - Community Trust Bank, Inc.
6424 Ky Route 1428
Allen, Kentucky 41501
FLOYD COUNTY BRANCH - Community Trust Bank, Inc.
161 S Lake Dr
Prestonsburg, Kentucky 41501
HAZARD VILLAGE BRANCH - Community Trust Bank, Inc.
101 Village Ln
Hazard, Kentucky 41501
HAZARD BLACK GOLD BRANCH - Community Trust Bank, Inc.
100 Citizens Ln
Hazard, Kentucky 41501
Knott County Branch - Community Trust Bank, Inc.
107 West Main Street
Hindman, Kentucky 41501
WHITESBURG ISOM BRANCH - Community Trust Bank, Inc.
56 Isom Plz
Jeremiah, Kentucky 41501
WHITESBURG NEON BRANCH - Community Trust Bank, Inc.
1001 Highway 317
Neon, Kentucky 41501
WHITESBURG BRANCH - Community Trust Bank, Inc.
155 Main St
Whitesburg, Kentucky 41501
WHITESBURG WEST BRANCH - Community Trust Bank, Inc.
24 Parkway Plaza Loop
Whitesburg, Kentucky 41501
SOMERSET SOUTH BRANCH - Community Trust Bank, Inc.
3809 S Highway 27
Somerset, Kentucky 41501
Pages: 1 2
Community Trust Bank, Inc. Name Changes
The following are other names Community Trust Bank, Inc. has been known by over the years:

In 1997 their name became: Community Trust Bank, National Association.

In 2005 their name became: Community Trust Bank, Inc..

Community Trust Bank, Inc. Headquarters' Locations
The following addresses are where Community Trust Bank, Inc. has had their headquarters:

Moved From: MAIN STREET to 317-319 Main Street, Pikeville, KY 41501.

Moved From: MAIN STREET to 109 North Mayo Trail, Pikeville, KY 41501.

Moved From: 109 NORTH MAYO TRAIL to 208 North Mayo Trail, Pikeville, KY 41501.

Community Trust Bank, Inc. Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Community Trust Bank, Inc. becoming what it is today, for better or worse.

Community Bank of Lexington (1995)
Commercial Bank (1997)
The Exchange Bank of Kentucky (1997)
Farmers National Bank (1997)
First American Bank (1997)
The Woodford Bank and Trust Company (1997)
Farmers-Deposit Bank (1997)
First Security Bank & Trust Co. (1997)
Community Trust Bank of West Virginia, National Association (1999)
Community Trust Bank, FSB (2001)
The Bank of Mt. Vernon (2001)
Citizens National Bank & Trust of Hazard (2002)
Heritage Community Bank (2005)
The First National Bank of La Follette (2011)