Cathay Bank has 69 banking locations. Their corporate headquarters address is listed as: 777 N Broadway in Los Angeles California.
This corporate page for Cathay Bank includes ratings, links to all Cathay Bank branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Cathay Bank Corporate Headquarters Address:
Cathay Bank
777 N Broadway
Los Angeles, California 90012
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Cathay Bank Headquarters Phone Number:
(213) 625-4791
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Cathay Bank Location Area Map
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 2:00 PM
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
777 N Broadway
Los Angeles, California 90012
Became FDIC Insured:
04/19/1962
Corporate Website:
https://www.cathaybank.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
CATHAY GENERAL BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits Held Domestically:
$19,492,498,000
Equity Capital:
$2,714,968,000
Additional Websites where they accept or solicit for deposits:
http://www.cdrateline.com
FDIC Supervisory Region:
San Francisco
Federal Reserve District:
San Francisco
FDIC Field Office:
Los Angeles
The following is a directory of all branch offices for Cathay Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Cathay Bank Complaints:
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2 Complaint ID: 8171956
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Managing an account
Subissue: Banking errors
Company: CATHAY BANK
Complaint: The Deceptive Practices of Cath Banks XXXX Branch In XX/XX/XXXX, the XXXX branch of Cathay Bank allured customers with an enticing promotional CD rate of 2.75 % APY for a three-year duration. Hoping to secure stable financial growth, I eagerly approached the bank, only to be deceived by XXXX XXXX XXXX XXXX, a promising banker. This essay aims to shed light on the occurrence, highlighting XXXX XXXX intentional misleading tactics and the subsequent lack of accountability from Cathay Bank. With a loss of {$110000.00} interest, I implore Cathay Bank to take responsibility and compensate for their abhorrent conduct.
1. The Encounter with XXXX XXXX XXXX XXXX : On that fateful day, I encountered XXXX XXXX, who offered a fictitious CD product claiming a 3 % APY for a three-year period. Fueled by my quest for financial stability, I trusted her words and eagerly invested in the opportunity. However, it became apparent that XXXX XXXX promises were far from truthful when the CD rate for the year XXXX stood at a mere 0.5 % APY, in stark contrast to her initial claims. This misleading tactic caused grievous financial harm to me and my family.
2. Lack of Accountability from Cathay Bank : Despite being made aware of XXXX XXXX deceptive conduct, Cathay Bank chose to turn a blind eye and ignore the resulting misfortune experienced by valued clientele. This blatant disregard for accountability showcases a disturbing lack of concern for their customers. It is incumbent upon them to rectify the situation and take responsibility for their employees actions.
3. Correspondence with XXXX XXXX XXXX : In my pursuit of justice I shared my grievance with XXXX XXXX XXXX, Assistant Vice President & Manager at Cathay Bank. To my surprise, XXXX XXXX acknowledged the deception perpetrated by XXXX XXXX on the XXXX XXXX XXXX XXXX He affirmed that I, as the customer, bear no culpability in this unfortunate series of events. This acknowledgment, conveyed through written correspondence, demonstrates Cathay Banks knowledge of their employees misdeeds.
4. Seeking Compensation : The consequence of XXXX XXXX XXXX XXXXXXXX misconduct is a staggering loss of {$110000.00} in interest for my family. Given Cathay Banks awareness of the situation and their responsibility for the actions of their employees, it is only fair and just that they compensate for the financial harm inflicted upon us.
Cathay Banks XXXX branch, through the deceptive tactics of XXXXXXXX XXXX XXXX XXXX, has caused significant financial loss and distress. The lack of accountability exhibited by the bank is deeply troubling. I have laid out the series of events, acknowledging XXXX XXXX XXXX acknowledgment of the deception and my familys resultant loss. It is now the responsibility of Cathay Bank to take immediate action, compensate us for the loss of {$110000.00}, and restore our faith in their commitment to customer satisfaction and ethical business practices.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8172644
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Opening an account
Subissue: Account opened without my consent or knowledge
Company: CATHAY BANK
Complaint: <> Complaint : My banker, XXXX XXXX XXXX XXXX engaged in unlawful and unfair business practices, violating Business and Professions Code Section 17200.
On XX/XX/XXXX, I noticed an advertisement on Cathay Banks window claiming a 2.75 % APY for a 3-year CD.
I entered the bank and requested XXXX XXXX XXXX XXXX, a banker at Cathay Bank, to update all 18 CD accounts for my family to the promised 2.75 % APY for 3 years. However, XXXX XXXX XXXX XXXX deceived me by selling fake bank products, promising a 3 % APY for 3 years, with the condition that I had to wait until the XXXX XXXX XXXX in XXXX.
Trusting her, I patiently waited until the XXXX XXXX XXXX in XXXX, only to discover that the actual rate was 0.5 % APY. Despite my numerous complaints, XXXX XXXX XXXX XXXX continues to deny any responsibility for her actions. I have provided three pieces of evidence and would appreciate your review of the video footage with me.
Due to XXXX XXXX XXXX XXXX misleading conduct, my family has lost {$110000.00}.
I previously sent you a letter regarding this matter, but have not received a response yet. I kindly request your guidance for this issue.
I request that Cathay Bank compensates my family {$110000.00} for our loss.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8374652
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
Subissue:
Company: CATHAY BANK
Complaint:
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More Cathay Bank Complaints:
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Average Customer Rating
1 out of 5 stars from 1 reviews.
18503-Cathay Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on December 10 2021 by Nisa
The following are other names Cathay Bank has been known by over the years:
In 1989 their name became: Cathay Bank.
In 2017 their name became: Cathay Bank.
The following shows transitions that are what have ultimately result in Cathay Bank becoming what it is today, for better or worse.
First Public Savings Bank, F.S.B. (1996)
Kermit State Bank (2001)
CITIC Ka Wah Bank Limited (2003)
General Bank (2003)
Great Eastern Bank (2006)
New Asia Bank (2006)
United Heritage Bank (2007)
Asia Bank, National Association (2015)
Far East National Bank (2017)