KeyBank National Association has 985 banking locations. Their corporate headquarters address is listed as: 127 Public Sq in Cleveland Ohio.
This corporate page for KeyBank National Association includes ratings, links to all KeyBank National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
KeyBank National Association Corporate Headquarters Address:
KeyBank National Association
127 Public Sq
Cleveland, Ohio 44114
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KeyBank National Association Headquarters Phone Number:
(216) 689-8481
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KeyBank National Association Location Area Map
Monday
9:00 AM - 4:30 PM
Tuesday
9:00 AM - 4:30 PM
Wednesday
9:00 AM - 4:30 PM
Thursday
9:00 AM - 4:30 PM
Friday
9:00 AM - 4:30 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
127 Public Sq
Cleveland, Ohio 44114
Became FDIC Insured:
01/16/1956
Corporate Website:
www.key.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
06/21/2023
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
KEYCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$147,248,425,000
Deposits Held Domestically:
$147,248,425,000
Equity Capital:
$13,343,081,000
Net Income:
$1,130,083,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
![KeyBank Medium Logo](/images/keybank-md.png)
The following is a directory of all branch offices for KeyBank National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More KeyBank National Association Complaints:
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Complaint ID: 7820178
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: KEYCORP
Complaint: About XXXX Weeks ago, Laurel Road/Keybank closed my account for what they decided was fraduluant activity. I had recently been sending money to my Laurel Road account because of the high savings rate at 5.25 %. However, I recently decided to send some of the money I had sent to Laurel Road to another institution known as XXXX. Laurel Road decided the account I sent to at XXXX was a closed account and this was fradulant. Now keep in mind the XXXX account is not closed and Laural Road/Keybank do not verify linked accounts with micro-deposits or XXXX. Now, they've shutdown my account and denied me access to my account. They say their investigation is still on going. I don't care about the account, I just want my money. I have a record of every single deposit that went into that account and I want my money returned and I don't see how a bank should be allowed to make up fraud and then deny a customer access to their own money indefinetly.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7818737
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem accessing account
Company: KEYCORP
Complaint: Contact CIA Employment Verification Office Need to verify someones employment at the CIA? The Employment Verification Office handles such requests by fax and by mail.
Ways to Verify a CIA Employees Employment Whether you are a mortgage company, creditor, or potential employer, you can submit your request by fax or by mail.
Please note CIA does not provide verbal responses or breakdown salaries such as overtime, bonuses, and awards. Also, CIA does not produce pay stubs with employer information attached.
Request by Fax You can submit your request by fax at : ( XXXX ) XXXX ( XXXX ) XXXX Please allow three to five business days for the Office to process requests sent by fax.
Request by Mail If faxing is not an option, you can send your request to the following address : Central Intelligence Agency Attn : Employment Verification XXXX, XXXX XXXX Please allow 10 business days for the Office to process requests sent by mail. Requests received after XXXX XXXX. will go into the queue for the next business day.
What to Include in Your Request To better serve you, please be as detailed as possible. If applicable, include the following information on the cover sheet of your request : Scheduled closing date Whether you are requesting a re-verification If your policy as a lender requires multiple updates to your original verification request If you are requesting a re-verification, be sure to inform your client to expect additional inquiries from the lender.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 7817248
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Company: KEYCORP
Complaint: I had XXXX XXXX in fraudulent charges on my account. It overdrafts and I haven't been able to work since, I own a small plumbing business and can't work, get gas or even groceries for my XXXX kids. I could lose EVERYTHING OVER THIS. KEY BANK won't help at all and says it could take 90 days to get tge funds returned. I need HELP
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 68 reviews.
17534-KeyBank National Association
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names KeyBank National Association has been known by over the years:
In 1980 their name became: Society National Bank.
In 1997 their name became: KeyBank National Association.
The following addresses are where KeyBank National Association has had their headquarters:
Moved From: MAIN STREET to 127 Public Square, Cleveland, OH 44114.
Moved From: 127 PUBLIC SQUARE to 800 Superior Avenue, N.E., Cleveland, OH 44114.
Moved From: 800 SUPERIOR AVENUE, N.E., SECOND FLOOR to 127 Public Square, Cleveland, OH 44114.
The following shows transitions that are what have ultimately result in KeyBank National Association becoming what it is today, for better or worse.
Society Bank of Painesville (1979)
The First National Bank of Harrison (1980)
First National Bank of Clermont County (1980)
The Second National Bank of Ravenna (1982)
Centran Bank of Akron (1986)
Central National Bank of Cleveland (1986)
Society Bank of the Firelands (1988)
Society Bank of Northwest Ohio (1988)
Society Bank of Eastern Ohio, National Association (1989)
Society Bank, National Association (1992)
AmeriTrust Development Bank (1992)
AmeriTrust Company National Association (1992)
Society Bank & Trust (1993)
State Home Savings Bank, F.S.B. (1994)
Keybank National Association (1996)
Key Trust Company of Florida, National Association (1997)
KeyBank National Association (1997)
KeyTrust Company National Association (1998)
Keybank National Association (1998)
Key Trust Company of Indiana, National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company National Association (2001)
Key Trust Company of Ohio, National Association (2001)
Key Trust Company National Association (2001)
Union Bank & Trust (2003)
Key Bank USA, National Association (2004)
EverTrust Bank (2004)
Union State Bank (2008)
KeyTrust Company National Association (2014)
First Niagara Bank, National Association (2016)
EverTrust Asset Management (2017)