State Street Bank and Trust Company Corporate

State Street Bank and Trust Company has 3 banking locations. Their corporate headquarters address is listed as: One Congress Street in Boston Massachusetts.


This corporate page for State Street Bank and Trust Company includes ratings, links to all State Street Bank and Trust Company branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


State Street Bank and Trust Company Headquarters
State Street Bank and Trust Company Corporate Headquarters Address:
State Street Bank and Trust Company
One Congress Street
Boston, Massachusetts 02114
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State Street Bank and Trust Company Headquarters Phone Number: (617) 786-3000

If you are not looking for their corporate location, but a State Street Bank and Trust Company branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all State Street Bank and Trust Company branches in that area.
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State Street Bank and Trust Company Headquarters Map
State Street Bank and Trust Company Location Area Map


State Street Bank and Trust Company Overview
Bank's Headquarters:
One Congress Street
Boston, Massachusetts 02114
Established:
01/01/1792
Became FDIC Insured:
01/01/1934
Corporate Website:
www.statestreet.com
Corporate Structure
Number of Branches:
3
US Bank Branches:
3
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB).
Last Structure Change:
05/06/2023
Bank Specialty/Focus:
International Specialization
Bank Holding Company:
STATE STREET CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$280,469,000,000
Deposits:
$218,322,000,000
Deposits Held Domestically:
$158,294,000,000
Equity Capital:
$25,684,000,000
Net Income:
$1,838,000,000
FDIC Oversight
FDIC Region:
2
FDIC Supervisory Region:
New York
Federal Reserve District:
Washington
FDIC Field Office:
South Boston
Regulator:
FED
State Street Bank and Trust Company ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: State Street Bank and Trust Company in Boston, Massachusetts to get their routing number
parts of a check - routing account number
Branch Locations for State Street Bank and Trust Company
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The following is a listing of all branch offices for State Street Bank and Trust Company - below that are any complaints and ratings available as well as the ability to leave a rating and or a review yourself if you wish :)
To find branches near you it is usually easiest to enter the bank, city, and state in the search box below. Or search by your city at Banks by State

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State Street Bank and Trust Company Complaints



State Street Bank and Trust Company Reviews and Ratings

Average Customer Rating

4 out of 5 stars from 69 reviews.

14-State Street Bank and Trust Company

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on January 25 2024 by Orion

very bad they changed [-] date 2 times now and now they have fully removed [-] expected by date.


1 stars

Reviewed on April 07 2023 by Mirranda Rutledge

ABSOLUTELY HORRID experience!! ALLOWED unauthorized transactions... totalling $441!
Apparently camera's [-]'t work in elberton lobbies.. I wasn't seen nor heard when I went into [-] branch, sat down with a manager and told her I had multiple unauthorized transactions on [-] account. .. no report was filed for [-] fraudulent charges. I emailed, called ,mailed and went into 2 other branch locations to get [-] update on [-] fraud. No calls were ever returned, at either location. .. months later -$441 shows up on [-] credit report!!!!! So so WRONG...
Pray... pray..and pray more before giving money to that bank...


1 stars

Reviewed on December 14 2022 by JILL T

Not pleasant


1 stars

Reviewed on October 20 2022 by Willie H

VERY POOR Customer service on [-] telephone! Always get a robo answer, after [-] usual intro, recording for training blah blah, leave a [-] ,name brief [-] and we [-] call you back! NO ONE has ever called back after multiple times calling!


5 stars

Reviewed on August 19 2022 by Wanda

Good bank


5 stars

Reviewed on August 11 2022 by Location C

This location is no longer a Regions bank.


1 stars

Reviewed on August 11 2022 by Sandi

Wish there was [-] option for [-] [-]


1 stars

Reviewed on July 25 2022 by Carolyn L

I [-]


1 stars

Reviewed on July 20 2022 by Richard K

[-] [-] underwriters are clueless


5 stars

Reviewed on June 14 2022 by Jennifer G

Absolutely [-] worst customer service display from [-] compliance officer ive ever spoken with. She was rude and unhelpful. Polices change daily. Stay clear of this bank.


1 stars

Reviewed on June 07 2022 by Bob

Cannot give a lower score. [-] time customer. Branch is closed permanently. Thanks for no communication regarding [-] closure. PNC = Pleasing No Customers.


5 stars

Reviewed on May 03 2022 by Madeline S

I'm trying to get onto [-] Chickasha branch website, and can't. I'm in [-], [-] friend(at present in [-]) has [-] account in [-] bank, and she can't [-] it either.


5 stars

Reviewed on March 13 2022 by Samantha R

I had [-] account, overdraft. I had put some money in. Savings was suggested.


5 stars

Reviewed on February 24 2022 by Linda K

Why did [-] branches change drive through teller services to another ATM machine? Disabled and seniors need this service.


1 stars

Reviewed on February 12 2022 by Scot

Not working for you


5 stars

Reviewed on January 18 2022 by Brenda P

Outstanding office. This is [-] local branch and I use them often. [-] staff is friendly and very knowledgeable. Thank you for your excellent service.


5 stars

Reviewed on November 03 2021 by Miriam D

Poor due to you call [-] branch and nobody answer [-] telephone.


1 stars

Reviewed on October 06 2021 by Marsden A

Very poor


5 stars

Reviewed on September 23 2021 by Lisa M

I have had nothing but issues with SunTrust in Sun City. [-] employees are rude.


5 stars

Reviewed on September 16 2021 by Chuck

Awesome [-] to deal with!


1 stars

Reviewed on August 25 2021 by Simpson

I tried to deposit a Bank of [-] check and it was placed on hold for 3 payments without proper reasoning, I have a mortgage account with them. I felt profiled as a black female


1 stars

Reviewed on August 19 2021 by Janet

Customer Care Service is terrible


5 stars

Reviewed on July 11 2021 by Curtis k

I've been banking with [-] over 10 yrs, never any [-]. Great customer service.


5 stars

Reviewed on May 24 2021 by Carol D

this location is un organized as [-] others , on chat [-] assistants ca


5 stars

Reviewed on May 13 2021 by Michael M

Excellent service, have run two loans thru [-] company so easy to work with


5 stars

Reviewed on May 12 2021 by Shirley w

great sevice


5 stars

Reviewed on April 29 2021 by Willa

This is a great bank.


1 stars

Reviewed on April 22 2021 by Jessica

This bank is no good. It does not care about family. They have [-] [-] to help [-] family by filing [-] paperwork holding somebody that owes them money in contempt of [-] they file paperwork three times to get their money and had this person arrested when [-] person is out on [-] street in [-] family passed [-] bank to file [-] paperwork to get [-] person off [-] street so that they can get help in [-] bank and get paid they refuse!!!! [-]'t [-] banking that does not care about your family is first ! Without family backs cant grow.. they only care it its interest rates and [-] thay can put it to you...


5 stars

Reviewed on March 19 2021 by Kenneth R

Great bank and great people, to bad they closed this branch and now I have to [-] out of [-] way to [-] to concord to [-] [-] banking. Losing small town bank not good, [-] have to [-] to [-] bank instead. It's a shame I have been using this particular branch since 1987, really sad


2 stars

Reviewed on March 05 2021 by Michael W

[-] SunTrust banks are being very unfair to their customers


5 stars

Reviewed on February 16 2021 by Mike

[-] service [-]


1 stars

Reviewed on January 14 2021 by Edna A

I wanted to make [-] appointment. For representative hit #4 on key pad. No one answers. Waited 20 minutes. Gave up.


1 stars

Reviewed on December 31 2020 by Maria f

Over [-] last year I have received [-] worst and most unprofessional service. Even with COVID 19 [-] service should not be this terrible. I have had [-] phone [-] up in [-] face, or just not answered at all. [-] accounts are having questionable transactions and [-] staff is clueless. Its time for a change. I often bragged about [-] bank and shared [-] great service I always received. Over eleven years of banking but due to negligence I [-] be ending time there as a customer.


5 stars

Reviewed on December 19 2020 by MARTIN G

EXCELLENT SERVICE. THEGIRLS HERE ARE FANTASTIC. I HAVE BEEN WITH BANK OF [-] FOR OVER 30 YEARS AND I HIGHLY RECCOMEND THEM FOR ALL YOUR BANKING NEEDS


5 stars

Reviewed on December 15 2020 by Marianne

Very professional and knowledgeable


5 stars

Reviewed on November 19 2020 by Harold D

It was a very [-], responsive and efficient experience at [-] Bank of [-].. I believe [-] representative that assisted [-] was Ms. Castro. Thank you for your customer service.


5 stars

Reviewed on October 16 2020 by Laura K

373455003


5 stars

Reviewed on August 26 2020 by Coe M

1 [-]


5 stars

Reviewed on July 23 2020 by Donna s

I'm trying to [-] account here


1 stars

Reviewed on June 30 2020 by Mark R

Had [-] appointment at 3 and no one called and I can’t get ahold of [-] local branch


1 stars

Reviewed on June 02 2020 by PHILIP M

STEALING $6.00 from [-] account when I transfer money within [-] same bank is no way to treat your customers. Also, you might try hiring some customer service people who are not complete [-]. This used to be such a nice place to handle financial [-]; but, ever since this "Turdist" merger, it's just another impersonal, greedy, [-] bank. After over 30 years as a customer, it is time to say, "Goodbye; and, [-] [-] yourselves."


5 stars

Reviewed on May 02 2020 by Ashley N

6


5 stars

Reviewed on April 02 2020 by Nancy G

Always helpful great employees!


5 stars

Reviewed on February 05 2020 by James s

[-]


5 stars

Reviewed on February 05 2020 by Claire D

Great Branch!


5 stars

Reviewed on January 16 2020 by Edgel B

[-] main contact is [-] and she has helped [-] immensely in straightening things out since [-] wife passed away in [-]. And I [-] be needing more of her help in [-] future. Outstanding employee.


5 stars

Reviewed on December 28 2019 by Cynthia M

I have always found [-] Bank (at least in [-] Carbondale, [-] location, a pleasure to visit. They are efficient, friendly and helpful. I [-]'t need much more in a bank!


2 stars

Reviewed on December 18 2019 by Robyn G

[-] branch at 3250 [-] St. Is horrible, they withdrew 1050 from two different accounts, 525 each, then [-] rep wouldn't help [-] at all, someone had to call [-] back.... then they continually try to freeze [-] card for "fraudulent activity " but its repeat monthly or bi monthly transactions....fixing to take [-] [-] elsewhere


5 stars

Reviewed on December 11 2019 by Bruce G

Very Friendly Service, [-] BEST bank in town!


1 stars

Reviewed on November 20 2019 by Dameon T

Horrible returned a $97 payment as insufficient funds with $100 in [-] account


1 stars

Reviewed on October 31 2019 by Will

If you want a bank that [-] charge you 35 bucks to cancel a fraudulent transaction then this [-] bank for you. I'm 42, been at that bank since they were south view bank back in early 2000s


5 stars

Reviewed on July 15 2019 by Thomas G

I have been been a customer of Capac/ [-] [-] bank since 1997.with a [-] acct, and a personal checking.
Since it became Lakestone, I have had nothing but trouble, [-] tellers and management are totally incompetent, and not at all willing or eager to solve any issues that arise.
On [-] 10,2019 I made a $5000.00 deposit to [-] [-] acct., and transferred $3500.00
To [-] personal acct.
This was done all at [-] same time, however I was told there would be a 2 day hold placed on [-] deposit. This didn't sit well with [-] , since I usually [-]'t have any holds but I let it [-].
I went out of town until [-] following Monday 7/15/19, only to find a letter from your bank informing [-] that [-] $3,500.00 transfer I made " created [-] overdraft in [-] [-] acct. And I'm being charged $40.00 for a "handling fee".
Now I'm not sure about your policies but ...why would that teller put through [-] second deposit, that was based on [-] check she put a hold on? Trying to get reimbursed [-] $40.00 has been unsuccessful and very stressful. I have become very very very dissatisfied with Palestine bank. I am considering changing banks , if this can't be resolved in [-] favor immediately.

Sincerely , [-] G. Watts


5 stars

Reviewed on June 15 2019 by Kumberly

[-] head teller was very rude looking over those glasses cursed out a lady in front of other people in bank in malvern arkansas


5 stars

Reviewed on June 14 2019 by Anonymous

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]


5 stars

Reviewed on June 14 2019 by Anonymous

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]


5 stars

Reviewed on June 14 2019 by Anonymous

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]


5 stars

Reviewed on June 14 2019 by Anonymous

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]


5 stars

Reviewed on June 14 2019 by Anonymous

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]


5 stars

Reviewed on June 14 2019 by Anonymous

One of your tellers called [-] a [-] [-] because she had a bad day. She threw [-] [-] to [-] and I asked her to hand them to [-]


5 stars

Reviewed on April 21 2019 by Armando m

Money market ect.


1 stars

Reviewed on March 10 2019 by Jeffery

[-]


5 stars

Reviewed on August 22 2018 by Anonymous

Decent hospital considering [-] area.


5 stars

Reviewed on June 26 2018 by Emily D

Was very professional and understood [-] situation. Highly recommended


5 stars

Reviewed on January 22 2018 by RICHARD D

I was tracking down a package that was making several stops around [-] country due to a misaddressed label. [-] located [-] package which was from [-] and corrected [-] address with little or no fuss and made certain she would correct [-] address to see that I received [-] package. She went above and beyond to take care of [-] and I for one appreciate [-] time she took.


5 stars

Reviewed on January 08 2018 by Janice M

Excellent service! Professional employees, [-], courteous, and they make [-] visit a pleasant one. Thank You!


1 stars

Reviewed on August 28 2017 by Wendell B


5 stars

Reviewed on August 19 2017 by Aziz

Good


1 stars

Reviewed on July 27 2017 by Charles L

Today I again got [-] [-](medicine) delivered by a neighbor. This has happened numerous times since our mailboxes were moved from our homes to community boxes at [-] end of our street, without our input. Even before community boxes, I would have [-] [-] on hold at post office and return to a stuffed mailbox, sometimes that would hold no more! I have used cards, online, handing to [-] person and delivering personally to post office. I cannot [-] on any of it working. I have taken copy of [-] hold online to [-] manager after was not held. Guess that went no where! Whoever sorts our [-] needs to look at addresses better and [-] person delivering needs to read addresses and put it in [-] right box! I am tired of [-] delivery mixups and insecurity as, to did I get all [-] [-]. I have several pieces that were mailed to [-] or that i mailed and never received. Please delivery persons, get it in [-] right box! Some people are honest and bring it to you, although not their duty, but we know some people are not that honest. Please deliver properly!


1 stars

Reviewed on May 15 2017 by George B


State Street Bank and Trust Company Name Changes
The following are other names State Street Bank and Trust Company has been known by over the years:

In 1960 their name became: Second Bank-State Street Trust Company.

In 1975 their name became: State Street Bank and Trust Company.

State Street Bank and Trust Company Headquarters' Locations
The following addresses are where State Street Bank and Trust Company has had their headquarters:

Moved From: 225 FRANKLIN STREET to 1 Lincoln St. Fl 1, Boston, MA 02111.

Moved From: 1 Lincoln St to One Congress Street, Boston, MA 02114.

Moved From: 1 Lincoln St to One Congress Street, Boston, MA 02114.

Moved From: 1 Lincoln St to One Congress Street, Boston, MA 02114.

State Street Bank and Trust Company Mergers and Acquisitions
The following shows transitions that are what have ultimately result in State Street Bank and Trust Company becoming what it is today, for better or worse.

Investors Fiduciary Trust Company (2000)
Investors Bank & Trust Company (2007)