First Interstate Bank has 310 banking locations. Their corporate headquarters address is listed as: 401 N 31st St in Billings Montana.
3 out of 5 stars from 9 reviews.
[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Failure,
Nothing but issues with first interstate bank after they bought out great western bank and took over all [-] accounts.
[-] mortgage was Deducted from [-] account but not applied to [-] [-].
I’ve never received a replacement debit card but continue to receive notices that they [-] deactivate [-] great western bank card due to not active acting a [-] one.
I’ve called in 4 times and been disconnected 2 times. Currently I am in [-] branch in a managers office while still on hold 30 minutes with [-] number it told [-] to call on [-] letter they sent! I literally got in [-] truck and made it to [-] branch before they got [-] to anyone who is able to assist!
Upon arriving I was told [-] manager is gone and [-] be for multiple hours so I am being helped by some poor [-] listen to [-] vent about all these ongoing issues
terrible support I'm thinking Glacier bank accounts should be [-] main one.
Since they have purchased our bank. I have had nothing but [-] 3 to 4 times a WEEK!! In process Moving to a Much better treated Bank.
[-] Glenwood Iowa office has a very rude manager working there. [-] not listen to you and she is always right! I tried to call about [-] [-] credit card I received and when I called to activate [-] card, they told [-] that I needed to call to [-] bank and have them activate this for [-]. I called and left messages with no return call. I called again and [-] Fauble is [-] most rude person I know. This was all [-] fault and that I tried to use [-] card before it was activated and I told her no I did not. She told [-] that [-] husband did then. I stated no. Now I am concerned that [-] credit card has been hacked and I [-] not want to use this card. I asked to talk to her supervisor and she told [-] she was [-] manager of [-] bank. I stated that she had a boss to account to and I would like there name. She would not give this to [-] and then she [-] up on [-]. I have already moved 1 million dollars out of [-] bank because of her and I [-] be removing [-] rest as soon as I can!!!!
Horrible Bank.....switching to US Bank
It’s going down [-]
I want to give out a great notice of recognition to one of your employees that works at [-] Billings Heights Branch. That is [-]. I had been having some trouble getting a debit card and she made things happen and got [-] issue resolved immediately. A follow up call was even made to [-] within less than [-] hour following [-] visit with her telling [-] everything went through. [-]'s sincere, helpful customer service skills and know [-] makes her shine like a [-]. I give her a 5 [-] rating for her accomplishment that she fulfilled for [-] today. [-] up [-] great work [-]. You are appreciated.
Great bank..Incredible customer service very friendly and helpful! ((Please [-] a branch in Hazelton, Idaho)) [-] US Bank closed due to poor management and we need a bank.
After being [-] FIB, [-], customer for 40 years, and despite [-] error of some [-] or eight years ago where, over a period of some 6 months, $12,000 of [-] deposits were credited to another person's account, a ONE DAY shortage of funds caused FIB to bounce a $4,000 check without any [-] notice to [-] (and notwithstanding [-] $5,000 deposits just prior to receiving this notice). No apologies of consequence for their [-], and certainly no $35 / day payment for over (under) draft to [-] account. Customers evidently [-]'t deserve [-] same service that is demanded by FIB. Their mistake is easily chalked up as a minor misstep. Yours, or mine, is a major infraction of [-].... FIB... some of your people stink !!!