Park City Minocqua

Customer service is TERRIBLE. If you want someone who takes forever to return calls and emails, fails to provide information requested, doesn't know [-] to calculate your [-] income properly and speaks to you in a condescending manner, then by all means call [-] Susor in mortgage lending to "help" you.

[-] was extremely rude and would literally sigh on [-] phone when she actually answered (which was rare). It was clear she found communication annoying. We work with a lot of lenders in our profession and it's uncommon to find one so blatantly unprofessional. It is pretty sad that we knew more about her [-] than she did. We confirmed with multiple other lenders that she did her calculations wrong. A simple google search showed she did her work incorrectly but she must have been too embarrassed to fix her mistakes and instead was unprofessional to get rid of us. She also refused to let us speak to anyone [-] at [-] facility when we asked, seems suspicious. She wasted our valuable and limited time during [-] important time sensitive matter that should have been [-] exciting time for us. Underwriting should know their [-] better too, if our file ever made it that [-].

Lastly, [-] also clearly has a problem with [-] Estate Agents, based on her rude comments to us about our [-] of work too. [-] that in mind when referring people where to get their mortgage, [-] estate professionals. There is a reason this place has BAD reviews.