1 out of 5 stars from 1 reviews.
Our mortgage [-] was acquired by Umpqua Bank with a merger with our original lender about six years ago. We were informed with less than two to [-] end of [-] that our [-] had been sold to Flagstar Bank in [-], [-] and all payments and correspondence would have to be arranged with that institution as of Oct. 1, 2019. Thanks Umpqua Bank, you call yourself "[-] World's Greatest Bank", I would say you could be accused of false advertising. I did stop in to see [-] Store Manager (apparently they [-]'t have bank managers), to see if our [-] could stay with Umpqua, she informed [-] a week later (Sept. 30) after I had to call her back, that nothing could be done. I wasn't surprised to hear that. But I [-] not [-] any [-] with Umpqua in [-] future, this has left a bad taste in [-] mouth.