Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number:
(336) 733-2500
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Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Truist Bank Complaints:
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Complaint ID: 6390075
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Trouble during payment process
Subissue:
Company: TRUIST FINANCIAL CORPORATION
Complaint: Truist can not properly process loan payments made to accounts formerly originated by Suntrust bank after merging the accounts when the acquisition of Suntrust was complete. Truist created XXXX loan numbers for a single HELOC after the conversion. I have made payments to the published address and account number per Truist 's monthly account statements. The balance of this loan is being tracked on the subordinate account number, but Truist can not apply payments properly. I have called every month for the past XXXX months to correct the billing statements.
Each month a different Truist representative has given me different instructions on how to get their system to properly apply my payments. Each month payments are applied differently even if the check is identical to the previous month. Now, I am receiving letters stating my account is past due even though I have the cashed/cancelled checks proving the payments were made on time. Truist 's collection department is calling my home after business hours demending payment even though I expressly prohibited the bank from calling my home or cell phone after the sixth call attempting to fix the payment processing issue. The collection agents are not verifying my credentials and are demanding payment creating a concern of identity theft. The debt XXXX are from overseas locations, and they will not address my issue, refuse to acknowledge my cancelled checks, and state the payments have been voided by Truist.
I have made my {$390.00} payment due on the twelve of every month per the terms of the loan agreement. Truist typically cashes the checks which clear my checking account on or before the XXXX of each month. I must call the customer service number on the statement to address the issue after it is received around the XXXX of each month.
Truist is violating the FCRA by not properly providing accurate balance information on monthly statements, and refusing to address the issue causing the payments from being applied to my principal is its conversion from Suntrust 's loan accounting system to Truist 's.
For the record, I have made every payment per the loan agreement.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6389796
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Subissue: Delay in processing application
Company: TRUIST FINANCIAL CORPORATION
Complaint: I TRIED TO APPLY FOR TRUIST CREDIT CARD AND TRUIST UNDER WRITER ARE STATING THAT MY CREDIT IS FROZEN WHICH IS NOT TRUE. THEIR IS NOW ISSUE WITH TRUIST PULLING MY CREDIT REPORT. I CONTACTED XXXX THEY TOLD ME I DONT HAVE ANY FRREEZE ON MY CREDIT REPORT OR ANY IDENITY THEFT ON MY CREDIT REPORT.
I NEED TO UNDERSTAND WHY TRUIST CANT PULL MY CREDIT AT ALL. HOWEVER, THEY WAS ABLE TO PULL MY CREDIT IN THE PAST AND APPROVE ME BUT NO ITS AN ISSUE.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6389709
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Subissue: Transaction was not authorized
Company: TRUIST FINANCIAL CORPORATION
Complaint: On XX/XX/XXXX, while at home, I noticed two transactions on my Truist Banking App. The transactions were from XXXX. The transactions occurred on XXXX, but Truist told be I would have to wait until the transactions cleared, which occurred on XX/XX/XXXX. There were two transactions, One transaction for {$1600.00} and another for {$800.00}, for a total of {$2400.00}. The transactions occurred at a XXXX XXXX XXXX XXXX FL. On XX/XX/XXXX Truist credited my account in the amount of {$2400.00}, again in two transactions identical to the original. On XX/XX/XXXX I got a letter in the mail from the Fraud Dept of Truist stating that on XX/XX/XXXX, they would deduct the total amount back. I called and spoke with XXXX in the Fraud dept of Truist, who advised me to go back to the bank, and call her when i arrived, and she spoke with the banker. Some forms needed to be filled out. The banker filled out the forms, i signed them and was assured everything would be taken care of. The funds were taken from my account on XXXX On XXXX a police report was provided to XXXX at the XXXX XXXX XXXX. On XX/XX/XXXX i provided a formal letter, requested by the banker, detailing the transactions and that they were indeed fraudulent. Between XXXX and XXXX, I often frequented the bank to inquire about the dispute. I was told I had to wait. XXXX i contacted the fraud department again, and was told my claim would be resubmitted, as the first one was denied. On XX/XX/XXXX I called Truist Fraud Dept. and was told my claim was denied a second time, and that there was nothing else they could do for me. I called XXXX 's Corporate offices and was told that the transactions that occurred were done from an email address that I have never owned. The store # of the XXXX 's that the transactions occurred at was # XXXX in XXXX, FL. I was not in XXXX, FL when the transactions occurred.
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)