Truist Bank Corporate

Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.


This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


Truist Bank Headquarters
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
Get mobile directions from current location:
or enter a starting address:

Truist Bank Headquarters Phone Number: (336) 733-2500

If you are not looking for their corporate location, but a Truist Bank branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all Truist Bank branches in that area.
Skip to Complaints, Ratings, and Reviews
Truist Bank Headquarters Map
Truist Bank Location Area Map


Truist Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Established:
01/01/1872
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Corporate Structure
Number of Branches:
2,006
US Bank Branches:
2,006
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$535,000,000,000
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
www.lightstream.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
Regulator:
FDIC
Branch Locations for Truist Bank
BB&T Medium Logo
The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages: Previous 1 ... 16 17 18 19 20 21 22 23 24 ... 41 Next
CONOVER BRANCH - Truist Bank
202 1st Ave S
Conover, North Carolina 28202
ELKIN MAIN BRANCH - Truist Bank
1661 N Bridge St
Elkin, North Carolina 28202
HILDEBRAN BRANCH - Truist Bank
301 S Center St
Hildebran, North Carolina 28202
LENIOR BRANCH - Truist Bank
201 Mulberry St Sw
Lenoir, North Carolina 28202
Maiden Branch - Branch Banking And Trust Company
1205 East Main Street
Maiden, North Carolina 28202
MORGANTON MAIN BRANCH - Truist Bank
105 Avery Ave
Morganton, North Carolina 28202
NEWTON BRANCH - Truist Bank
12 N Main Ave
Newton, North Carolina 28202
SPARTA MAIN BRANCH - Truist Bank
173 S Main St
Sparta, North Carolina 28202
STATESVILLE MAIN BRANCH - Truist Bank
500 E Broad St
Statesville, North Carolina 28202
Sullivan Road Branch - Branch Banking And Trust Company
621 Sullivan Road
Statesville, North Carolina 28202
West Front Street Branch - Branch Banking And Trust Company
1913 West Front Street
Statesville, North Carolina 28202
Taylorsville Branch - Branch Banking And Trust Company
21 Main Avenue Drive
Taylorsville, North Carolina 28202
Valdese Branch - Branch Banking And Trust Company
225 Main St E
Valdese, North Carolina 28202
WILKESBORO MAIN BRANCH - Truist Bank
900 River St
Wilkesboro, North Carolina 28202
Fletcher Branch - Branch Banking And Trust Company
3578 Hendersonville Road
Fletcher, North Carolina 28202
Maggie Valley Branch - Branch Banking And Trust Company
2451 Soco Road
Maggie Valley, North Carolina 28202
Old Fort Branch - Branch Banking And Trust Company
106 East Main Street
Old Fort, North Carolina 28202
Sylva Branch - Branch Banking And Trust Company
186 Grindstaff Cove Road
Sylva, North Carolina 28202
Waynesville Downtown Branch - Truist Bank
135 N Main St
Waynesville, North Carolina 28202
Waynesville Main Branch - Branch Banking And Trust Company
370 North Main Street
Waynesville, North Carolina 28202
Weaverville Branch - Truist Bank
160 Weaver Blvd
Weaverville, North Carolina 28202
Hendersonville Main Street Branch - Truist Bank
222 S Main St
Hendersonville, North Carolina 28202
Hendersonville Main Branch - Branch Banking And Trust Company
100 Dana Road
Hendersonville, North Carolina 28202
ASHEVILLE MAIN BRANCH - Truist Bank
301 College St
Asheville, North Carolina 28202
SOUTH ASHEVILLE BRANCH - Truist Bank
1653 Hendersonville Rd
Asheville, North Carolina 28202
MERRIMON AVENUE BRANCH - Truist Bank
850 Merrimon Ave
Asheville, North Carolina 28202
EAST ASHEVILLE BRANCH - Truist Bank
1327 Tunnel Rd
Asheville, North Carolina 28202
WEST ASHEVILLE BRANCH - Truist Bank
1343 Parkwood Ave
Asheville, North Carolina 28202
MURPHY WEST HIGHWAY 64 BRANCH - Truist Bank
1911 W Us Highway 64
Murphy, North Carolina 28202
Murphy Branch - Branch Banking And Trust Company
104-H Colonial Plaza Highway 64
Murphy, North Carolina 28202
Murphy King Street Branch - Branch Banking And Trust Company
251 King Street
Murphy, North Carolina 28202
BATESBURG MAIN BRANCH - Truist Bank
303 W Columbia Ave
Batesburg, South Carolina 28202
CHAPIN BRANCH - Truist Bank
1301 Chapin Road
Chapin, South Carolina 28202
BROAD RIVER BRANCH - Truist Bank
7231 Broad River Rd
Irmo, South Carolina 28202
IRMO BRANCH - Truist Bank
7425 Saint Andrews Rd
Irmo, South Carolina 28202
LEXINGTON SC MAIN BRANCH - Truist Bank
309 Columbia Ave
Lexington, South Carolina 28202
Lexington East Main Street Branch - Branch Banking And Trust Company
216 East Main Street
Lexington, South Carolina 28202
RED BANK BRANCH - Truist Bank
1120 South Lake Drive
Lexington, South Carolina 28202
NEWBERRY MAIN BRANCH - Truist Bank
1724 Wilson Rd
Newberry, South Carolina 28202
ORANGEBURG MAIN BRANCH - Truist Bank
500 Bennett St
Orangeburg, South Carolina 28202
PELION BRANCH - Truist Bank
617 Pine St
Pelion, South Carolina 28202
SAINT MATTHEWS MAIN BRANCH - Truist Bank
718 N F R Huff Dr
Saint Matthews, South Carolina 28202
SUMTER WESTSIDE BRANCH - Truist Bank
498 N Guignard Dr
Sumter, South Carolina 28202
SUMTER BROAD STREET BRANCH - Truist Bank
1099 Broad St
Sumter, South Carolina 28202
Sumter Main Branch - Branch Banking And Trust Company
216 North Main Street
Sumter, South Carolina 28202
SWANSEA BRANCH - Truist Bank
235 S Church St
Swansea, South Carolina 28202
SUNSET BRANCH - Truist Bank
2404 Sunset Blvd
West Columbia, South Carolina 28202
WEST COLUMBIA MAIN BRANCH - Truist Bank
701 12th St
West Columbia, South Carolina 28202
SPRINGDALE BRANCH - Truist Bank
3300 Platt Springs Rd
West Columbia, South Carolina 28202
Cayce Branch - Branch Banking And Trust Company
2500 Charleston Highway
West Columbia, South Carolina 28202
COLUMBIA SC MAIN BRANCH - Truist Bank
1201 Main St
Columbia, South Carolina 28202
Columbia Northeast Branch - Branch Banking And Trust Company
8920 Farrow Road
Columbia, South Carolina 28202
FOREST DRIVE BRANCH - Truist Bank
3401 Forest Dr
Columbia, South Carolina 28202
FIVE POINTS BRANCH - Truist Bank
2101 Blossom St
Columbia, South Carolina 28202
WOODHILL MALL BRANCH - Truist Bank
6098 Garners Ferry Rd
Columbia, South Carolina 28202
DUTCH SQUARE BRANCH - Truist Bank
418 Bush River Rd
Columbia, South Carolina 28202
Columbiana Financial Center Branch - Branch Banking And Trust Company
291 Harbison Boulevard
Columbia, South Carolina 28202
TWO NOTCH BRANCH - Truist Bank
8910 Two Notch Rd
Columbia, South Carolina 28202
CLEMSON ROAD BRANCH - Truist Bank
205 Forum Dr
Columbia, South Carolina 28202
WESTGATE BRANCH - Truist Bank
1488 W O Ezell Blvd
Spartanburg, South Carolina 28202
SPARTANBURG MAIN BRANCH - Truist Bank
380 E Main St
Spartanburg, South Carolina 28202
Wofford Branch - Branch Banking And Trust Company
280 North Church Street
Spartanburg, South Carolina 28202
Hillcrest Branch - Truist Bank
1742 E Main St
Spartanburg, South Carolina 28202
Spartanburg Hillcrest Branch - Branch Banking And Trust Company
1585 East Main Street
Spartanburg, South Carolina 28202
BOILING SPRINGS SC BRANCH - Truist Bank
2701 Boiling Springs Rd
Boiling Springs, South Carolina 28202
Chesnee Branch - Truist Bank
303 S Alabama Ave
Chesnee, South Carolina 28202
HIGHWAY 290 BRANCH - Truist Bank
2075 E Main St
Duncan, South Carolina 28202
INMAN BRANCH - Truist Bank
11157 Asheville Hwy
Inman, South Carolina 28202
Laurens Branch - Truist Bank
201 W Main St
Laurens, South Carolina 28202
Lyman Branch - Branch Banking And Trust Company
100 Inman Road
Lyman, South Carolina 28202
CHARLESTON MAIN BRANCH - Truist Bank
174 Meeting St
Charleston, South Carolina 28202
NORTHWOODS MALL BRANCH - Truist Bank
2152 Northwoods Blvd
North Charleston, South Carolina 28202
University Boulevard Branch - Branch Banking And Trust Company
8989 University Boulevard
North Charleston, South Carolina 28202
Sam Rittenberg I Branch - Truist Bank
1962 Sam Rittenberg Blvd
Charleston, South Carolina 28202
JAMES ISLAND BRANCH - Truist Bank
1035 Folly Rd
Charleston, South Carolina 28202
Pages: Previous 1 ... 16 17 18 19 20 21 22 23 24 ... 41 Next
Truist Bank Complaints

View More Truist Bank Complaints:
Previous 1 ... 16 17 18 19 20 21 22 23 24 ... 41 Next
Complaint ID: 4471443

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem caused by your funds being low

Subissue: Late or other fees

Company: TRUIST FINANCIAL CORPORATION

Complaint: I feel that BB & T intentionally applies debits to my account before they apply my credits. I was told when I call that there pending charges for today ( XX/XX/21 ) would be processed at XXXX XXXX XXXX but my paychecks which are also scheduled to be applied to my loan overnight tonight would not be applied until after XXXX. In my opinion this causes consumers to be hit with overdraft fees. I noticed today that my automatic payments have already been applied as pending charges this morning and my account is overdrawn. Those charges are not scheduled to come out until overnight tonight when my check is scheduled to go through. I called the bank and I was told that they would apply my check first and then debits and there would not be fees. The next breath I was told there could be fees applied. I do not feel that their customer service representatives are clear on how automatic deposits are handled on Thursday evenings in connection with how debits are applied on Thursday evenings. The only way to prevent {$140.00} worth of overdraft fees is to come up with {$340.00} before XXXX.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 4465948

Product: Mortgage

Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Trouble during payment process

Subissue:

Company: TRUIST FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 4408805

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Managing an account

Subissue: Funds not handled or disbursed as instructed

Company: TRUIST FINANCIAL CORPORATION

Complaint: On XX/XX/XXXX the IRS deposited the first Stimulus Check of {$3900.00} into an account at Suntrust Bank under my name and my husbands name. We do not have an account at Suntrust Bank. On XX/XX/XXXX I conducted a search on the IRS website to see where my payment was as people around me had received their payments already. The website said it was direct deposited in an account ending in XXXX. So then I contacted the IRS to inform them that I dont have a bank account that ends in XXXX. They informed me they initiated a trace on the funds. I proceeded to call the IRS back every 30 days for an update on the trace. I was constantly told they were waiting for a response from the bank. On XXXX XXXX we received a letter from the IRS documenting that the payment was indeed deposited at an account at Suntrust. I proceeded to call Suntrust at that time. I spoke to customer service and gave them my name, my husbands name, and our social security numbers and asked them to search their system for any accounts for either one of us. They came up with nothing. After going back to the IRS again I was assigned a tax advocate from the IRS to try and help me with my case. She worked on our case from XX/XX/XXXX until XX/XX/XXXX. On XX/XX/XXXX she told me that she never heard back from Suntrust Bank after several attempts to rectify the situation, and it would now be my problem known as a civil case to deal with Suntrust Bank myself. The Tax advocate was however able to provide me with the routing number and bank account number that the funds were deposited in. I proceeded to contact Suntrust Bank on XXXX XXXX and I explained the situation, and provided the bank account information I had. The representative at Suntrust Bank was able to pull up the account but since my name, or my husbands name was not on the account they would not be able to provide me with any information regarding the account or whether the money was still there. He then proceeded to tell me that I need to contact the IRS as they would need to contact the bank to make the request. We are completely frustrated at this point as we are a year out from when this problem first started and have not made any headway. Both my husband and I really need your help with this.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Truist Bank Complaints:
Previous 1 ... 16 17 18 19 20 21 22 23 24 ... 41 Next



Truist Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 4 reviews.

9846-Truist Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on February 09 2024 by Lamar

Ruined [-] credit by reporting a late payment to [-] credit reporting agency’s. I’ve had [-] visa credit card with them for years and always paid promptly. Paid $1580.00 on 12/2/2023. Tried to pay again [-] first week of [-] and had trouble with [-] automated system, called to pay in February and they had turned it over to collections over $97.00 [-] payment. Paid [-] full balance of $1883 and change but [-] credit score is down over a hundred points because of [-] honest mistake. Very poor [-] practice to say [-] least. [-] wife spoke to customer service over [-] phone and [-] representative was rude and dismissive. [-] [-] would be to high of a score


5 stars

Reviewed on March 03 2023 by Emerson B

-0 [-]


5 stars

Reviewed on May 11 2021 by Chuck h

Claiming accounts


1 stars

Reviewed on February 25 2021 by Dashekia O

Bad service


Truist Bank Name Changes
The following are other names Truist Bank has been known by over the years:

In 1975 their name became: Branch Banking and Trust Company.

In 2020 their name became: Truist Bank.

Truist Bank Headquarters' Locations
The following addresses are where Truist Bank has had their headquarters:

Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.

Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.

Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.

Truist Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.

Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)