Fifth Third Bank, National Association has 1,089 banking locations. Their corporate headquarters address is listed as: 38 Fountain Square Plz in Cincinnati Ohio.
This corporate page for Fifth Third Bank, National Association includes ratings, links to all Fifth Third Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Fifth Third Bank, National Association Corporate Headquarters Address:
Fifth Third Bank, National Association
38 Fountain Square Plz
Cincinnati, Ohio 45202
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Fifth Third Bank, National Association Headquarters Phone Number:
(513) 579-5203
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Fifth Third Bank, National Association Location Area Map
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
38 Fountain Square Plz
Cincinnati, Ohio 45202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.53.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
FIFTH THIRD BCORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$174,199,000,000
Deposits Held Domestically:
$174,031,000,000
Equity Capital:
$18,685,000,000
Net Income:
$2,060,000,000
FDIC Supervisory Region:
Chicago
Federal Reserve District:
Washington
FDIC Field Office:
Columbus
![Fifth Third Bank Medium Logo](/images/fifth-third-bank-md.png)
The following is a directory of all branch offices for Fifth Third Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More Fifth Third Bank, National Association Complaints:
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Complaint ID: 6325376
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: FIFTH THIRD FINANCIAL CORPORATION
Complaint: I Deposited my XXXX bonus of an amount of XXXX to the bank personally on XXXX at XXXX. the Next day I found my account flagged for Fraud they put my account at XXXX so I couldn't use my current funds my Own money from my direct deposit from my current employer. I called the fraud department XXXX XXXX said i had to take physical evidence that the check was not fake I took them the deposit slip and my pay check stub which has my last four of my social security and how much the check was and check number. XXXX XXXX contacted 5/3 and verified that my check went through no problem. then called again today XXXX at XXXX was told my account is still flagged for fraud. I cant pay my bills this bonus was a life line for me I'm 1 month behind rent and cant access MY money to pay my bills. was told i would be contacted by a supervisor its XXXX now and not a single call back and no changes to my account.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6324327
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Subissue:
Company: FIFTH THIRD FINANCIAL CORPORATION
Complaint: A company called 5/3 Bank purchased my loan from XXXX XXXX. The new mortgage holder has recently paid the taxes on the house as required. This puts the escrow balance to a negative XXXX. This happens every XXXX when the taxes are paid. 5/3 bank has claims that my escrow shortage is {$7400.00} and because of that I must pay an extra {$610.00} monthly in order to catch up on the escrow balance. Their are wrong! Here are the escrow details. My annual insurance is {$1700.00} and the taxes are {$7300.00}. Which total XXXX a year or {$750.00} a month. But 5/3 bank wants me to pay {$1300.00} a month escrow. That calculates out {$16000.00} in escrow paid over the next 12 months. But the amount of my insurance and taxes combined is only {$9000.00}.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6323132
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Company: FIFTH THIRD FINANCIAL CORPORATION
Complaint: I filed a dispute with 5th 3rd for a purchase I made on XX/XX/XXXX something for {$31.00} to XXXX XXXX They gave me a provisional credit until they investigated. I received a letter in the mail that they were retrieving the credit as the seller provided proof that I received the product. Never did they say let 's discuss further or tried to get my side of the story.
I made a purchase with XXXX XXXX sometime in XXXX. When checking out a used the XXXX XXXX to expedite the check out process. After the payment for the {$31.00} went through, I noticed that it had the wrong address showing. So I looked on the website there's no phone number only an email address. I immediately emailed them, till this day I still haven't received a response back from them.
I waited to see if I would get the package since it was my old address and I had a forward to my new address in place. All it stated that they placed it in the mailbox. I immediately called my old landlord and basically the new tenant refused to give me the package.
I called the post office and put in a claim and they stated that they'll go and retrieve the package they were unsuccessful.
Please see all evidence.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 125 reviews.
6672-Fifth Third Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names Fifth Third Bank, National Association has been known by over the years:
In 1975 their name became: The Miami Citizens National Bank & Trust Company.
In 1987 their name became: Citizens Heritage Bank, National Association.
In 1989 their name became: The Fifth Third Bank of Miami Valley, National Association.
In 1991 their name became: The Fifth Third Bank of Western Ohio, National Association.
In 1997 their name became: Fifth Third Bank of Western Ohio.
In 2001 their name became: Fifth Third Bank.
In 2021 their name became: Fifth Third Bank, National Association.
The following addresses are where Fifth Third Bank, National Association has had their headquarters:
Moved From: 401-03 NORTH MAIN STREET to 123 Market Street, Piqua, OH 45356.
Moved From: 123 MARKET STREET to One South Main Street, Dayton, OH 45402.
Moved From: ONE SOUTH MAIN STREET to 110 North Main Street, Dayton, OH 45402.
Moved From: ONE SOUTH MAIN STREET to 38 Fountain Square Plz, Cincinnati, OH 45202.
The following shows transitions that are what have ultimately result in Fifth Third Bank, National Association becoming what it is today, for better or worse.
Heritage National Bank and Trust Company (1988)
The Citizens State Bank of Greenville, Ohio (1989)
The Fifth Third Bank of Western Ohio, National Association (1991)
First Lima National Bank of Lima, Ohio (1992)
Citizens Federal Bank, F.S.B., a Federal Savings Bank (1998)
The Fifth Third Bank (2001)
Fifth Third Bank, Northwestern Ohio, National Association (2001)
The Fifth Third Bank of Columbus (2001)
Fifth Third Bank, Ohio Valley (2001)
Capital Bank National Association (2001)
Fifth Third Bank (2009)
Fifth Third Bank, National Association (2009)
MB Financial Bank, National Association (2019)