PNC Bank, National Association has 2,401 banking locations. Their corporate headquarters address is listed as: 222 Delaware Ave in Wilmington Delaware.
This corporate page for PNC Bank, National Association includes ratings, links to all PNC Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
PNC Bank, National Association Corporate Headquarters Address:
PNC Bank, National Association
222 Delaware Ave
Wilmington, Delaware 19801
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PNC Bank, National Association Headquarters Phone Number:
(302) 429-1361
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PNC Bank, National Association Location Area Map
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
222 Delaware Ave
Wilmington, Delaware 19801
Became FDIC Insured:
01/01/1934
Corporate Website:
www.pnc.com
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
PNC FINL SERVICES GROUP INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$431,148,750,000
Deposits Held Domestically:
$430,738,881,000
Equity Capital:
$47,355,996,000
Net Income:
$4,879,805,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
New York
Federal Reserve District:
Washington
FDIC Field Office:
Claymont
The following is a directory of all branch offices for PNC Bank, National Association. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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View More PNC Bank, National Association Complaints:
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Complaint ID: 6146179
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
Subissue:
Company: PNC Bank N.A.
Complaint: In XXXX of 2022 I applied for a COVID forbearance after losing my job from XXXX. Youll see in my previous complaint that I has major issues obtaining the forbearance with the bank/mortgage company, but fortunately filing the complaint got them to fix the problem and approve the forbearance effective XX/XX/2022. I had taken a forbearance at the beginning of covid for a few months due to company closure, and at the end of that the payments were deferred to the end of my loan. When I finally got this additional forbearance setup, I asked if the same option was available, and was assured it was.
Fast forward a couple of months and PNC Bank purchases my mortgage from XXXX XXXX XXXX The end of XX/XX/2022 I finally got a job offer. I spoke to PNC Bank when I started in Early XXXX. I stated I would be able to begin repayment effective XX/XX/XXXX, but that if XXXX was the last month I could have the forbearance I would make XX/XX/XXXX work to restart payments, I would just be a little behind. The representative on the phone told me there was nothing they would do until I had the bad to make a payment, and to talk to them then. In late XXXX they called me, and I said the exact same thing, only this time I was told it was no problem, and that I could resume payments XX/XX/2022. It was my understanding that the payments would be deferred the same manner as the initial forbearance. Maybe I misunderstood, but knowing thats what happened the first time and thats what was told to me when I had to restart the forbearance, that made sense.
My new job involves quite a bit of travel. I am a XXXX XXXX for XXXXXXXX XXXX XXXX, and have been sent to Nebraska, XXXX XXXX, and some other locations. After being away for a few weeks I arrived back home to a foreclosure notice from PNC dated XX/XX/2022. 23 days before my forbearance was over. It states that if I didnt pay the entire forbearance amount of {$20000.00} by XX/XX/2022, they would foreclose. Mind you, I had already resumed & paid my XXXX mortgage payment as promised before seeing this notice.
I finally spoke to PNC Bank this past week, where they blamed me for not answering their calls while on XXXX XXXX XXXX ( where Id be fired if I did ), but there was not a single voicemail left to even notify me they called or to call back. Now knowing their phone number, there were even a few times where I DID answer, and said hello Multiple times, and no one was ever there ( I guess thats my fault too ).
During the call this past week they informed me that documents were sent in XXXX that need to be notarized and returned, and since I didnt within 10 days, they began foreclosureBEFORE THE FORBEARANCE WAS OVER. I did not need to complete documents after the first portion of the forbearance, much less by mail and requiring a notary, while the rest of the world is trying to save paper, so I definitely did not understand that mailing those documents to me would immediately cancel my forbearance protection.
I am now told that by not returning them its no longer considered a COVID forbearance, and that I will have to officially apply to see if theyll stop foreclosure proceedings. I have a Really hard time believing thats legal. Or that sending a foreclosure notice while Still In Forbearance is legal.
I am really hoping someone can assist me is getting the forbearance amount either deferred as it was the first time, or whatever method is necessary ( they also told me they didnt believe me about the deferment or the mortgage holder at the time telling me that was an option again, because the PNC rep would never say that. I would also like to know if its legal for them to send foreclosure notice 23 days before the forbearance was over, and demanding full payment on the first day the forbearance ends, because everything I have read on the HUD and other government sites states otherwise.
It shouldnt be this difficult, stressful or otherwise, do follow a presidential forbearance procedure, and then responsibly resume my mortgage payments the moment I am able.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6143029
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Cashing a check
Company: PNC Bank N.A.
Complaint: My sister passed away on XX/XX/XXXX and myself and XXXX other sisters are descendants. On XX/XX/XXXX there was no estate established yet for my sister but XXXX sister was holding an insurance check made payable To the estate of my deceased sister. She physically walked into PNC Back located in XXXX NJ, signed my deceased sisters name on the back of the check, then signed her name and had a representative at PNC deposit this check into her personal checking account. The check was in the amount of {$13000.00}. Myself and my other sister was not aware of this until after the courts finally established an estate with CO-Administrators ( which was one sister and the sister who fraudulently cashed the check ). The bank has a copy of the cashed check of XX/XX/XXXX and XXXX XXXX court documents showing XX/XX/XXXX as date of issue for CO-Administrator for my deceased sisters estate. An XXXX number needed to be established for the estate and the sister in question immediately filed for this number. By mid to late XXXX we have been reaching out to the sister in question ( still unaware of her embezzling this check ) and she went rogue and we grew concerned. I contacted the insurance company XXXX, who issued the check, and they said it was cashed on XX/XX/XXXX. XXXX emailed me a copy of the front and back of the check. My other sister and I located a PNC bank in XXXX XXXX NJ and immediately went into that bank the very next business day, which was XX/XX/XXXX and spoke with XXXX XXXX. He verified our identity and we showed him the cashed check as well as the estate court papers. He got his manager involved and they said they would send it to the fraud department and get back to us, but we needed to file a police report and go back to XXXX and put in a check dispute. The next day on the XX/XX/XXXX, we filed a police report and contacted XXXX. We continued to keep on top of this but was getting nowhere. I contacted the corporate office of PNC on XX/XX/XXXX and they gave me a case # and said they will have someone contact me. On XXXX a XXXX XXXX XXXX from PNC called, took all the information and I emailed him the police report as well as the CO-Administrator papers. We ended by him letting me know that he will be working on this and will get back to me. While waiting, I researched and contacted many state agencies. They have all said the same thing, that PNC ( and only PNC ) must reimburse the estate {$13000.00} and it must be returned within 10 days of the bank being notified on XX/XX/XXXX. XXXX XXXX called me this past Friday, XX/XX/XXXX and said that I need to contact XXXX and have them contact their issuing bank XXXX XXXX XXXX XXXX ). I explained to them that XXXX already stated that they are a third party in this situation and that clearly the facts that PNC obviously saw a check was written to an estate, signed by a deceased person, endorsed by their customer and deposited in a personal account established at their bank ; this is not a XXXX problem problem. They did what they were supposed to do, established that their XXXX customer is deceased and issued a check To the estate of and mailed to to a family member. I spoke with a gentleman at XXXX after hanging up with XXXX XXXX this past Friday and he repeated XXXX position on this matter but said he will reach out to XXXX XXXX on Monday and go over the entire situation and do his best to get some resolve for our family. My complaint is that PNC recklessly and negligently allowed this to happen and has these funds in an account at their bank. They continue to stall the inevitable and we can not go before a probate judge to have her removed as co-Administrator until we can show that this fraud happened and the bank paid the estate restitution of {$13000.00}. We are also asking PNC to locate any accounts that have my XXXX sister depositing checks that were made payable to my deceased sister. Also asking if there was a checking account open at PNC, after XX/XX/XXXX for The Estate of deceased persons with XXXX sisters name attached to the account. As of this complaint, we have been waiting almost two months to receive this check back & XXXX PNC XXXX accept responsibility for their negligence in a fraudulent activity at their bank. The bank also has the XXXX application and with all of this information on the form, someone can research the tax id # and find out what else she has done to violate and destroy our family. Asking for some peace of my to know someone is out there wanting to help.
Sincerely, XXXX XXXX I have attached all necessary documents
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 6140091
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Subissue: Transaction was not authorized
Company: PNC Bank N.A.
Complaint: XXXX order placed XX/XX/22 in the amount of {$1300.00}. Money was taken from the account. Merchant missed 3 separate promised timelines to ship. I advised the merchant to cancel. Merchant wouldnt answer or return any of my phone calls. I called twice a day every day. I sent multiple messages to cancel. I filed a complaint with the XXXX XXXX XXXX Company advised at that time on XX/XX/22 that the charge would be refunded within 5 business days. The refund was never issued. On XX/XX/22, a package arrived from the company. It included items not ordered. I again continued to send messages and call for a return label. The company would not respond. This company has multiple complaints for the same situation online, with the XXXX, and they are currently being investigated by the XXXX XXXX Sheriffs Dept in XXXX, Texas. They operate under multiple company names including but not limited to XXXX XXXX XXXX XXXX XXXX XXXX, and XXXX XXXX XXXX The bank denied my billing dispute and will not help me get my money back. I need help.
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
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Average Customer Rating
3 out of 5 stars from 42 reviews.
6384-PNC Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
The following are other names PNC Bank, National Association has been known by over the years:
In 1973 their name became: National Newark & Essex Bank.
In 1974 their name became: Midlantic National Bank.
In 1995 their name became: Midlantic Bank, National Association.
The following addresses are where PNC Bank, National Association has had their headquarters:
Moved From: 744 BROAD STREET to Park Plaza Building, Newark, NJ 07101.
Moved From: PARK PLAZA BUILDING to 80 Park Plz, Newark, NJ 07102.
Moved From: PARK PLAZA BUILDING, 80 PARK PLAZA to 249 5th Ave, Pittsburgh, PA 15222.
Moved From: 249 5th Ave to 222 Delaware Ave, Wilmington, DE 19801.
The following shows transitions that are what have ultimately result in PNC Bank, National Association becoming what it is today, for better or worse.
Midlantic National Bank/West (1977)
Midlantic National Bank/Sussex & Merchants (1988)
Midlantic National Bank/South (1989)
Midlantic National Bank/Merchants (1989)
Millburn-Short Hills Bank (1990)
Midlantic National Bank/Delaware (1991)
Midlantic National Bank/North (1991)
Continental Bank (1994)
Bank and Trust Company of Old York Road (1995)
PNC Bank, National Association (1996)
PNC Mortgage Bank, National Association (1997)
PNC Bank New York, National Association (1997)
P N C Bank, Indiana, Inc. (1998)
PNC Bank, Kentucky, Inc. (1998)
PNC Bank, Ohio, National Association (1998)
PNC Converted Bank, National Association (2001)
PNC Advisors, National Association (2001)
Hilliard Lyons Trust Company (2001)
United Trust Bank (2004)
Riggs National Trust Company (2005)
Mercantile Peninsula Bank (2007)
Mercantile-Safe Deposit and Trust Company (2007)
The Citizens National Bank (2007)
The National Bank of Fredericksburg (2007)
Mercantile Southern Maryland Bank (2007)
Westminster Union Bank (2007)
Mercantile County Bank (2007)
Marshall National Bank and Trust Company (2007)
Farmers & Mechanics Bank (2007)
The Annapolis Banking and Trust Company (2007)
Mercantile Eastern Shore Bank (2007)
The Yardville National Bank (2008)
BLC Bank N. A. (2009)
PNC Bank, Delaware (2009)
National City Bank (2009)
RBC Bank (USA) (2012)
Sterling Financial Trust Company (2017)
BBVA USA (2021)