Capital One, National Association

Capital One, National Association has 295 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.

Below you will find ratings, the closest Capital One, National Association near you, reviews, Capital One, National Association corporate information, directions, ABA routing numbers, Capital One, National Association's corporate headquarters, complaints filed with the government and consumer boards, office hours, their phone number, online banking website, and branch locations.




Bank Headquarters
Capital One, National Association Corporate Headquarters Address:
Capital One, National Association
1680 Capital One Dr
Mclean, Virginia 22102
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Capital One, National Association Headquarters Phone Number: (703) 448-3747



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Capital One, National Association Headquarters Map
Capital One, National Association Location Area Map


Capital One, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Capital One, National Association Overview
Bank's Headquarters:
1680 Capital One Dr
Mclean, Virginia 22102
Established:
05/22/1933
Became FDIC Insured:
01/01/1934
Corporate Website:
www.capitalone.com
Corporate Structure
Number of Branches:
295
US Bank Branches:
297
Foreign Offices:
3
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
10/03/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
CAPITAL ONE FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$469,431,665
Deposits:
$371,766,972
Deposits Held Domestically:
$371,641,954
Equity Capital:
$50,905,541
Net Income:
$1,031,164
Additional Websites where they accept or solicit for deposits:
https://intellix.capitalonebank.com
https://lbox.capitalonebank.com/
https://ach3.capitalonebank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Richmond
Regulator:
OCC
Capital One ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: Capital One in Mclean, Virginia to get their routing number
parts of a check - routing account number
Capital One, National Association Complaints

View More Capital One, National Association Complaints:
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Complaint ID: 3211795

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Other features, terms, or problems

Subissue: Other problem

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint: This complaint including GM Card/Capital One credit Card companies, and XXXX XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX address : XXXX XXXX XXXX XXXX, XXXX XXXX, IL XXXX, phone : XXXX 1. On XX/XX/XXXX, I received a debt collection letter from XXXX XXXX XXXX XXXX XXXX. I am confused, stunned and surprised for {$5300.00} debt. I spent loads of time contacting GM Card, XXXX XXXX XXXX and XXXX XXXX, and Capital One to investigate the arrears of {$5300.00}. Because I did not use GM account since XXXX and I did not receive new GM card since XXXX. How could it be I use {$5300.00} from XXXX to XXXX. 2. I found that Capital One sold GM account to XXXX XXXX XXXX XXXX XXXX XXXX XXXX, then XXXX XXXX XXXX XXXX XXXX XXXX XXXX was sold to XXXX XXXX XXXX XXXX XXXX after I spoke to Capital One customer service. 3. According to my bank account statement, XXXX XXXX withdraws from my bank from XXXX to XXXX total amount is {$14000.00} + late fee of each withdraw {$2200.00} = {$16000.00} ( XXXX XXXX statement has 66 pages ) GM did not issue a new card to me, without my consent to take my money from my bank, and I also am unable to login online to check my account status because I don't have GM new card. 4. On XX/XX/XXXX, I sent totally 91 pages statement to Capital One and XXXX XXXX XXXX XXXX XXXX via USPS certified mail with return receipts. But I did not receive any response from both sites. I reasonably believe that it is possible due to identity theft, or fault, or GM employee mistakes or any reason from XXXX to XXXX. But GM, Capital One, or XXXX XXXX XXXX XXXX XXXX XXXX XXXX have liabilities to my loss. 5. On XX/XX/XXXX, finally I received XXXX XXXX statement I can see GM took my money {$1800.00} and plus charged me let fee {$35.00} for each transaction. Totally {$2000.00}. 6. I loss amount of money is {$18000.00}

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 3391820

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Account status incorrect

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 3569903

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Account information incorrect

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint: Capital One is stating that I have a write off account from XXXX. To date I have never received any bills or letters from Capital One. I had an installment loan with Capital One 60 month installment loan with Capital One in XXXX. Upon making my what I thought was a final payment there was still a remaining balance. I questioned this balance and Capital One sent me all of my statements. During this process, Capital One advised that I did not need to make a payment since I was disputing and it would take several weeks to provide the statements. I received my statements in XXXX of XXXX. I contacted Capital One in XXXX and the representative could not understand as well. I paid the final payment over the phone {$830.00}. At this time because I did not have any other options and did not want my credit to be impacted I assumed this had been resolved, Upon checking my credit report years later I discovered a late payment on my credit report from XXXX. I disputed this with XXXX and as a result of my dispute late payments started being reported in XX/XX/XXXX, XX/XX/XXXX and XXXX of XXXX. I reached out to Capital One who started I did not pay my final payment in XXXX. I do not have any billing statements to support this from Capital One and this does not explain why they are reporting late payments when I have not received a bill. Capital One is ignoring my request and violating my rights as a consumer to have an accurate credit report. I have attached copy of bank statement which shows Capital One agent processed payment was withdrawn from my account on XX/XX/XXXX I have also posted a document which shows m payments were auto withdrawn. I have also posted response to my inquiry to capital one about the late payment in XXXX. I have also attached a letter from Capital One which references late payment in XXXX but does not mention any write off.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Capital One, National Association Complaints:
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Capital One, National Association Reviews and Ratings
Average Customer Rating

1.5 out of 5 stars from 10 reviews.

Average Customer Star Rating
4297-Capital One

Reviews
1 stars

Reviewed on June 24 2021 by Sarah B

They took my Targeted Advance grant and said I was trying to say I was committing fraud, froze my account and took every penny I had. and said they were returning it to the sba and never did.
Tjere was no reason for this. They caused me.to lose my business ive had since 2015 and for closed on my house. CAPITAL ONE WRECKED MY LIFE. I don't even give them 1 star they should be at negitive 5 stars


1 stars

Reviewed on October 03 2020 by Jeff H

This bank has been an absolute horror show to work with. I was an excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of the US to make charge for a room reservation, COne blocked it, and locked the account. I had called them in advance to tell them this hotel would process this charge and gave them all the details. Even this is not required. But COne would not tell me why they declined the hotel charge. They would do NOTHING to verify it, but they unblocked the account and told me to process it again. I double checked all the information with the hotel and told them to run it again. COne refused to process the transaction the second time. Worse, they won't unlock the account and don't accept my verification even though I answer all their stupid questions. Bottom line, they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own stock. Avoid them like the plague...find another back to deal with and don't get fooled by their ads. Trying to solve problems with them is like talking to 3 year olds.


5 stars

Reviewed on January 10 2020 by Anne L

I like the customer Represenatives


2 stars

Reviewed on December 14 2019 by Aeschlima

No response to banking problems


1 stars

Reviewed on November 25 2019 by Al

Worst bank they dont help with cards issued by them


1 stars

Reviewed on November 25 2019 by Al

Worst bank they don’t help with cards issued by them


1 stars

Reviewed on November 22 2019 by GARY L

If I could give a negative number I would! This is terrible customer service contact. I have tried four different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only the #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that will help me with my accounts and answer questions and NOT by an automated system which is not user friendly! I will tell people to avoid this one! This is the WORST!!!


1 stars

Reviewed on August 13 2019 by Gwen S

If I could give them a minus ten I would. They are the worst. I opened a secure account with them and when I decided to close the said they could not give me " my money " back for at least 2 months. But hey they are more then capable of sending me a letter in 5 business days saying they intend to give me my money. It is a load of shit. They are hijacking MY MONEY to gain interest on it. They are fully capable of giving me my money back. Calked corporate and no response they are the worst credit card company in the word...


1 stars

Reviewed on May 29 2019 by Marlina P

Customer Service had a very arrogant attitude. Basically told me they didn’t need my business.


1 stars

Reviewed on December 11 2017 by Christopher H

They do not work with you like they say they would. They lost a good customer who uses credit cards all the time. I will not ever get a card from them again or recommend them to anyone I know.


Branch Locations for Capital One, National Association
Capital One Bank Medium Logo
The following is a directory of all branch offices for Capital One, National Association
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EAST MEADOW BRANCH - Capital One, National Association
369 Merrick Ave
East Meadow, New York 22102
Hewlett Branch - Capital One
1295 Broadway
Hewlett, New York 22102
LONG BEACH BRANCH - Capital One, National Association
11 East Park Avenue
Long Beach, New York 22102
Lynbrook Franklin Avenue Branch - Capital One
1 Franklin Avenue
Lynbrook, New York 22102
Merrick Branch - Capital One
35 Merrick Ave
Merrick, New York 22102
South Merrick Road Branch - Capital One
2192 Merrick Road
Merrick, New York 22102
Rockville Centre Branch - Capital One
77 Lincoln Avenue
Rockville Centre, New York 22102
Oceanside Branch - Capital One
3151 Long Beach Road
Oceanside, New York 22102
ROSLYN BRANCH - Capital One, National Association
1085 Northern Boulevard
Roslyn, New York 22102
Valley Stream Branch - Capital One
356 North Central Avenue
Valley Stream, New York 22102
GREEN ACRES COMMONS BRANCH - Capital One, National Association
750 W Sunrise Hwy
Valley Stream, New York 22102
Valley Stream Green Acres - Capital One
5 Green Acres Road
Valley Stream, New York 22102
Old Country Road Branch - Capital One
947 Old Country Road
Westbury, New York 22102
Salisbury Branch - Capital One
2530 Stewart Ave
South Westbury, New York 22102
Westbury Branch - Capital One
341 Post Ave
Westbury, New York 22102
WILLISTON PARK BRANCH - Capital One, National Association
422 Hillside Ave
Williston Park, New York 22102
Far Rockaway Branch - Capital One
20-10 Mott Avenue
Far Rockaway, New York 22102
Rockaway Park Branch - Capital One
116-01 Rockaway Beach Blvd
Rockaway Park, New York 22102
Babylon Village Branch - Capital One
124 West Main Street
Babylon, New York 22102
North Babylon Branch - Capital One
1383 Deer Park Avenue
North Babylon, New York 22102
SOUTH SHORE MALL BRANCH - Capital One, National Association
1701 Sunrise Hwy
Bay Shore, New York 22102
Bethpage Branch - Capital One
570 Stewart Ave.
Bethpage, New York 22102
Blue Point Branch - Capital One
60 Montauk Highway
Blue Point, New York 22102
BOHEMIA BRANCH - Capital One, National Association
4625 Sunrise Hwy
Bohemia, New York 22102
Bohemia Airport Branch - Capital One
4110 Veterans Memorial Highway
Bohemia, New York 22102
Brentwood Branch - Capital One
340 Washington Avenue
North Brentwood, New York 22102
Centereach Branch - Capital One
2100 Middle Country Road
Centereach, New York 22102
COMMACK BRANCH - Capital One, National Association
2050 Jericho Tpke
Commack, New York 22102
Deer Park South Branch - Capital One
1831 Deer Park Avenue
Deer Park, New York 22102
East Setauket Branch - Capital One
61 Route 25a
East Setauket, New York 22102
EAST FARMINGDALE BRANCH - Capital One, National Association
1995 New Hwy
Farmingdale, New York 22102
South Farmingdale Branch - Capital One
195 Merritt Road
South Farmingdale, New York 22102
Greenlawn Branch - Capital One
739 Pulaski Road
Greenlawn, New York 22102
Huntington Village Branch - Capital One
250 New York Avenue
Huntington, New York 22102
19 JERICHO TURNPIKE BRANCH - Capital One, National Association
19 W Jericho Tpke
Huntington Station, New York 22102
Melville Branch - Capital One
275 Broad Hollow Road
Melville, New York 22102
Islip Branch - Capital One
290 Main Street
Islip, New York 22102
SMITH HAVEN PLAZA BRANCH - Capital One, National Association
2003 Smith Haven Plz
Lake Grove, New York 22102
LEVITTOWN BRANCH - Capital One, National Association
3721 Hempstead Tpke
Levittown, New York 22102
LINDENHURST BRANCH - Capital One, National Association
300 S Wellwood Ave
Lindenhurst, New York 22102
Massapequa Branch - Capital One
4374 Sunrise Highway
Massapequa, New York 22102
Bar Harbour Branch - Capital One
4966 Merrick Road
Massapequa Park, New York 22102
Massapequa Park Branch - Capital One
5100 Sunrise Highway
Massapequa Park, New York 22102
Oyster Bay Branch - Capital One
68 West Main Street
Oyster Bay, New York 22102
PATCHOGUE BRANCH - Capital One, National Association
116 E Main St
Patchogue, New York 22102
Port Jefferson Station Branch - Capital One
532 Old Town Road
Port Jefferson Station, New York 22102
Rocky Point Branch - Capital One
366 Route 25a
Rocky Point, New York 22102
RONKONKOMA BRANCH - Capital One, National Association
131 Portion Rd
Ronkonkoma, New York 22102
Sayville Branch - Capital One
160 Main St
Sayville, New York 22102
Smithtown Branch - Capital One
82 East Main Street
Smithtown, New York 22102
Hauppauge Branch - Capital One
99 Smithtown-By-pass
Hauppauge, New York 22102
WANTAGH BRANCH - Capital One, National Association
3230 Sunrise Hwy
Wantagh, New York 22102
West Islip Branch - Capital One
450 Union Boulevard
West Islip, New York 22102
Woodburdy Common Branch - Capital One
8285 Jericho Turnpike
Woodbury, New York 22102
HICKSVILLE BRANCH - Capital One, National Association
190 Broadway
Hicksville, New York 22102
PLAINVIEW MANETTO HILL ROAD - Capital One, National Association
144 Manetto Hill Rd
Plainview, New York 22102
RIVERHEAD RT 58 BRANCH - Capital One, National Association
1080 Rte 58, Roanoke Plaza
Riverhead, New York 22102
Riverhead Main Street Branch - Capital One
140 East Main Street
Riverhead, New York 22102
Center Moriches Branch - Capital One
500 Main Street
Center Moriches, New York 22102
EAST HAMPTON BRANCH - Capital One, National Association
40 Newtown Ln
East Hampton, New York 22102
Greenport Branch - Capital One
230 Main Street
Greenport, New York 22102
Hampton Bays Branch - Capital One
95 E. Montauk Highway
Hampton Bays, New York 22102
Manorville Branch - Capital One
485 County Road 111
Manorville, New York 22102
Mattituck Branch - Capital One
245 Love Lane
Mattituck, New York 22102
Mattituck D U (Limited Service) - Capital One
10095 Route 25, Suite 26
Mattituck, New York 22102
Shelter Island Branch - Capital One
29 West Neck Road
Shelter Island Hts, New York 22102
SHIRLEY BRANCH - Capital One, National Association
800 Montauk Hwy
Shirley, New York 22102
SOUTHAMPTON BRANCH - Capital One, National Association
46 Windmill Ln
Southampton, New York 22102
Southold Branch - Capital One
54375 Main Road
Southold, New York 22102
SPEONK BRANCH - Capital One, National Association
172 Montauk Hwy
Speonk, New York 22102
Old Landing Road Branch - Capital One
19628 Old Landing Road
Rehoboth Beach, Delaware 22102
New York Avenue Branch - Capital One
901 New York Avenue
Washington, District Of Columbia 22102
Mt Vernon Triangle City Vista Branch - Capital One
1075 5th St Nw
Washington, District Of Columbia 22102
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