Capital One, National Association Corporate

Capital One, National Association has 286 banking locations. Their corporate headquarters address is listed as: 1680 Capital One Dr in Mclean Virginia.


This corporate page for Capital One, National Association includes ratings, links to all Capital One, National Association branch profiles locations, reviews, corporate details, directions, routing number,, office hours, their phone number, online banking website, and branch locations.


Capital One, National Association Headquarters
Capital One, National Association Corporate Headquarters Address:
Capital One, National Association
1680 Capital One Dr
Mclean, Virginia 22102
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Capital One, National Association Headquarters Phone Number: (703) 448-3747

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Capital One, National Association Headquarters Map
Capital One, National Association Location Area Map


Capital One, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Capital One, National Association Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
1680 Capital One Dr
Mclean, Virginia 22102
Established:
05/22/1933
Became FDIC Insured:
01/01/1934
Corporate Website:
www.capitalone.com
Corporate Structure
Number of Branches:
286
US Bank Branches:
288
Foreign Offices:
3
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
10/03/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
CAPITAL ONE FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$468,779,830,000
Deposits:
$373,754,840,000
Deposits Held Domestically:
$373,632,981,000
Equity Capital:
$48,936,195,000
Net Income:
$4,430,840,000
Additional Websites where they accept or solicit for deposits:
https://intellix.capitalonebank.com
https://lbox.capitalonebank.com/
https://ach3.capitalonebank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Richmond
Regulator:
OCC
Capital One, National Association Complaints

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Complaint ID: 8410145

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8409514

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8398610

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Subissue: Credit card company isn't resolving a dispute about a purchase on your statement

Company: CAPITAL ONE FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Capital One, National Association Complaints:
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Capital One, National Association Reviews and Ratings

Average Customer Rating

2 out of 5 stars from 14 reviews.

4297-Capital One

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on June 24 2021 by Sarah B

They took [-] Targeted [-] [-] and [-] I was trying to say I was committing fraud, froze [-] account and took every [-] I had. and [-] they were returning it to [-] sba and never did.
Tjere was no reason for this. They caused [-].to lose [-] [-] ive had since 2015 and for closed on [-] house. CAPITAL ONE WRECKED [-] LIFE. I [-]'t even give them 1 [-] they should be at negitive 5 [-]


1 stars

Reviewed on October 03 2020 by Jeff H

This bank has been [-] absolute horror show to work with. I was [-] excellent customer with a Platinum credit card (Mastercard) for several years. However, when I authorized a hotel outside of [-] US to make charge for a room reservation, COne blocked it, and locked [-] account. I had called them in [-] to tell them this hotel would process this charge and gave them all [-] details. Even this is not required. But COne would not tell [-] why they declined [-] hotel charge. They would [-] NOTHING to verify it, but they unblocked [-] account and told [-] to process it again. I double checked all [-] information with [-] hotel and told them to run it again. COne refused to process [-] transaction [-] second time. Worse, they won't unlock [-] account and [-]'t accept [-] verification even though I answer all their stupid questions. Bottom [-], they have NO appreciation for customers. They make you wait hours to answer simple calls. It looks like maybe this bank is in financial trouble since they spent all their money buying back their own [-]. Avoid them like [-] plague...find another back to deal with and [-]'t get fooled by their ads. Trying to solve [-] with them is like talking to 3 year olds.


5 stars

Reviewed on January 10 2020 by Anne L

I like [-] customer Represenatives


2 stars

Reviewed on December 14 2019 by Aeschlima

No response to banking [-]


1 stars

Reviewed on November 30 2019 by Lynn

You are but a number to this organization. You HAVE to speak to [-] branch where you opened your account as opposed to whichever one is convenient.. why? What’s [-] point in having multiple locations? You leave voicemails for no reason as they are not returned. If you have challenges they make arbitrary decisions instead of asking any questions. I’ve used [-] banks that care more.


1 stars

Reviewed on November 25 2019 by Al

Worst bank they dont help with cards issued by them


1 stars

Reviewed on November 25 2019 by Al

Worst bank they [-]’t help with cards issued by them


1 stars

Reviewed on November 22 2019 by GARY L

If I could give a negative number I would! This is terrible customer service contact. I have tried [-] different numbers, tried corporate headquarters and STILL can'tbe connected with a person, only [-] #$$#$%^ automated voice, which doesn't help! In one case I was connected with a health plan expert for over 65!!!! I now need to search for a BANK that [-] help [-] with [-] accounts and answer questions and NOT by [-] automated system which is not user friendly! I [-] tell people to avoid this one! This is [-] WORST!!!


5 stars

Reviewed on October 09 2019 by Chris b

Ok


1 stars

Reviewed on August 13 2019 by Gwen S

If I could give them a minus ten I would. They are [-] worst. I opened a secure account with them and when I decided to close [-] [-] they could not give [-] " [-] money " back for at least 2 months. But hey they are more then capable of sending [-] a letter in 5 [-] days saying they intend to give [-] [-] money. It is a load of [-]. They are hijacking [-] MONEY to gain interest on it. They are fully capable of giving [-] [-] money back. Calked corporate and no response they are [-] worst credit card company in [-] word...


5 stars

Reviewed on June 08 2019 by Sandy T

Church mortgage [-]. This branch helped our church secure a [-]. They were so good to work with and very understanding of our needs. We are so appreciative of their help and [-] ease of getting our [-]. Thank you!


1 stars

Reviewed on May 29 2019 by Marlina P

Customer Service had a very arrogant attitude. Basically told [-] they didn’t need [-] [-].


5 stars

Reviewed on November 27 2018 by Charlet D

[-] people are great nice and very friendly [-] bank is always clean and pleasant and once they know you (which only takes about 2 visits)it only gets better I love this bank


1 stars

Reviewed on December 11 2017 by Christopher H

They [-] not work with you like they say they would. They lost a good customer who uses credit cards all [-] time. I [-] not ever get a card from them again or recommend them to anyone I know.


Branch Locations for Capital One, National Association
Capital One Bank Medium Logo
The following is a directory of all branch offices for Capital One, National Association
Pages: Previous 1 ... 3 4 5 6 7 8 9 10 11 Next
Potomac Run Shopping Center Branch - Capital One
46160 Potomac Run Plaza
Sterling, Virginia 22102
Sterling Branch - Capital One
Colorado Drive
Sterling, Virginia 22102
Dulles Town Crossing Branch - Capital One
45545 Dulles Eastern Plaza
Sterling, Virginia 22102
Suffern Branch - Capital One
50 Lafayette Avenue
Suffern, New York 22102
FIRST COLONY BRANCH - Capital One, National Association
2353 Town Center Dr
Sugar Land, Texas 22102
SULPHUR BRANCH - Capital One, National Association
1300 Ruth St
Sulphur, Louisiana 22102
SUNNYSIDE BRANCH - Capital One, National Association
4020 Queens Blvd
Sunnyside, New York 22102
HAMPSHIRE LANGLEY BRANCH - Capital One, National Association
1181 University Blvd E
Takoma Park, Maryland 22102
TALLULAH BRANCH - Capital One, National Association
500 E Askew St
Tallulah, Louisiana 22102
CENTRAL MALL BRANCH - Capital One, National Association
2318 Richmond Rd
Texarkana, Texas 22102
Downtown Du Branch - Capital One
520 Main St
Texarkana, Texas 22102
Thibodaux Branch - Capital One, National Association
401 N Canal Blvd
Thibodaux, Louisiana 22102
Lafourche Plaza Branch - Capital One
1659 St. Mary
Thibodaux, Louisiana 22102
Tomball Branch - Capital One
14310 Fm 2920
Tomball, Texas 22102
South Broadway Branch - Capital One, National Association
7601 S Broadway Ave
Tyler, Texas 22102
Tyler Branch - Capital One
909 East Southeast Loop 323
Tyler, Texas 22102
Highway 155 Branch - Capital One
2815 West Southwest Loop 323
Tyler, Texas 22102
UNION BRANCH - Capital One, National Association
1735 Morris Ave
Union, New Jersey 22102
Union City Branch - Capital One
3201 Bergenline Avenue At 32nd Stree
Union City, New Jersey 22102
Upper Montclair Branch - Capital One
605 Valley Road
Upper Montclair, New Jersey 22102
Valley Cottage Branch - Capital One
15 Lake Ridge Plaza, Route 303
Valley Cottage, New York 22102
GREEN ACRES COMMONS BRANCH - Capital One, National Association
750 W Sunrise Hwy
Valley Stream, New York 22102
Valley Stream Green Acres - Capital One
5 Green Acres Road
Valley Stream, New York 22102
Valley Stream Branch - Capital One
356 North Central Avenue
Valley Stream, New York 22102
Victoria Branch - Capital One
7602 North Navarro Street
Victoria, Texas 22102
Vidor Branch - Capital One
1255 North Main Street
Vidor, Texas 22102
VIENNA BRANCH - Capital One, National Association
246 Maple Ave E
Vienna, Virginia 22102
Vinton Branch - Capital One
1601 Loree Street
Vinton, Louisiana 22102
Waldorf Marketplace Branch - Capital One
3068 Waldorf Marketplace
Waldorf, Maryland 22102
WALKER BRANCH - Capital One, National Association
29741 Walker Rd S
Walker, Louisiana 22102
WANTAGH BRANCH - Capital One, National Association
3230 Sunrise Hwy
Wantagh, New York 22102
COLUMBIA SQUARE/12TH & F ST BRANCH - Capital One, National Association
1200 F St Nw
Washington, District Of Columbia 22102
GOOD HOPE MARKETPLACE BRANCH - Capital One, National Association
2831 Alabama Ave Se
Washington, District Of Columbia 22102
K STREET BRANCH - Capital One, National Association
1700 K St Nw
Washington, District Of Columbia 22102
4860 MASSACHUSETTS AVENUE, NW BRANCH - Capital One, National Association
4860 Massachusetts Ave Nw
Washington, District Of Columbia 22102
CAPITOL HILL BRANCH - Capital One, National Association
336 Pennsylvania Ave Se
Washington, District Of Columbia 22102
14th & U - Capital One, National Association
1947 14th St Nw
Washington, District Of Columbia 22102
1800 M Street Branch - Capital One
1800 M Street, N.W.
Washington, District Of Columbia 22102
Georgetown Branch - Capital One
1545 Wisconsin Avenue, N.W.
Washington, District Of Columbia 22102
5714 Connecticut Avenue Branch - Capital One
5714 Connecticut Avenue, N.W.
Washington, District Of Columbia 22102
Fifteenth Street Branch - Capital One
925 15th Street, N.W.
Washington, District Of Columbia 22102
1717 Pennsylvania Avenue Branch - Capital One
1717 Pennsylvania Avenue, Nw
Washington, District Of Columbia 22102
Connecticut Avenue Branch - Capital One
3519 Connecticut Avenue
Washington, District Of Columbia 22102
American University Branch - Capital One
4400 Massachusetts Avenue N.W.
Washington, District Of Columbia 22102
Market Square Branch - Capital One
701 Pennsylvania Avenue, N.W.
Washington, District Of Columbia 22102
New York Avenue Branch - Capital One
901 New York Avenue
Washington, District Of Columbia 22102
Mt Vernon Triangle City Vista Branch - Capital One
1075 5th St Nw
Washington, District Of Columbia 22102
Federal Gateway Plaza Branch - Capital One
1100 New Jersey Ave Se
Washington, District Of Columbia 22102
First & H Street Nw Branch - Capital One
85 H Street Nw
Washington, District Of Columbia 22102
BAYBROOK BRANCH - Capital One, National Association
1855 W Bay Area Blvd
Webster, Texas 22102
West Caldwell Branch - Capital One
810 Bloomfield Avenue
West Caldwell, New Jersey 22102
WEST HEMPSTEAD BRANCH - Capital One, National Association
611 Hempstead Tpke
West Hempstead, New York 22102
Hempstead Avenue Branch - Capital One
255 Hempstead Avenue
West Hempstead, New York 22102
West Islip Branch - Capital One
450 Union Boulevard
West Islip, New York 22102
Thomas Road Branch - Capital One
200 Thomas Road
West Monroe, Louisiana 22102
WEST NEW YORK BRANCH - Capital One, National Association
5913 Bergenline Ave
West New York, New Jersey 22102
Old Country Road Branch - Capital One
947 Old Country Road
Westbury, New York 22102
Westbury Branch - Capital One
341 Post Ave
Westbury, New York 22102
Westfield Branch - Capital One
138-142 Central Avenue
Westfield, New Jersey 22102
BAYOU SEGNETTE BRANCH - Capital One, National Association
1996 Segnette Blvd
Westwego, Louisiana 22102
Westwood Branch - Capital One
553 Broadway
Westwood, New Jersey 22102
Wharton Branch - Capital One
325 Route 15
Wharton, New Jersey 22102
Wharton Branch - Capital One
323 Boling Road
Wharton, Texas 22102
13641 CONNECTICUT AVENUE BRANCH - Capital One, National Association
13641 Connecticut Ave
Wheaton, Maryland 22102
NORTH BROADWAY BRANCH - Capital One, National Association
530 N Broadway
White Plains, New York 22102
White Plains South - Capital One
9 Mamaroneck Avenue
White Plains, New York 22102
CLEARVIEW BRANCH - Capital One, National Association
2002 Francis Lewis Blvd
Whitestone, New York 22102
WILLISTON PARK BRANCH - Capital One, National Association
422 Hillside Ave
Williston Park, New York 22102
OPITZ CROSSING BRANCH - Capital One, National Association
14901 Potomac Town Pl
Woodbridge, Virginia 22102
Glen Shopping Center Branch - Capital One
4229 Merchant Plaza
Woodbridge, Virginia 22102
Woodburdy Common Branch - Capital One
8285 Jericho Turnpike
Woodbury, New York 22102
WOODLAND PARK BRANCH - Capital One, National Association
287 Browertown Road & Route 46
Woodland Park, New Jersey 22102
Pages: Previous 1 ... 3 4 5 6 7 8 9 10 11 Next
Capital One, National Association Name Changes
The following are other names Capital One, National Association has been known by over the years:

In 1987 their name became: Hibernia National Bank.

In 2007 their name became: Capital One, National Association.

Capital One, National Association Headquarters' Locations
The following addresses are where Capital One, National Association has had their headquarters:

Moved From: MAIN STREET to Carondelet, Gravier & Union Streets, New Orleans, LA 70130.

Moved From: CARONDELET, GRAVIER & UNION STREETS to 313 Carondelet Street, New Orleans, LA 70161.

Moved From: 313 CARONDELET STREET to 1680 Capital One Drive, Mclean, VA 22102.

Moved From: 1680 Capital One Dr to 1680 Capital One Dr, Mclean, VA 22102.

Capital One, National Association Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Capital One, National Association becoming what it is today, for better or worse.

Guaranty Bank & Trust Company (1987)
Hibernia National Bank in Baton Rouge (1987)
Hibernia National Bank in Jefferson Parish (1987)
Hibernia National Bank in Lafayette (1987)
Shreveport Bank & Trust Company (1987)
Bastrop National Bank (1994)
First Commercial Bank, Franklin, Louisiana (1994)
First National Bank of Jefferson Parish (1994)
First National Bank of West Monroe (1994)
Southern National Bank at Tallulah (1994)
First State Bank and Trust Company (1995)
Pioneer Bank & Trust Company (1995)
American Bank (1995)
State Bank and Trust Company (1995)
Bank of St. John (1995)
Progressive Bank and Trust Company (1995)
Bunkie Bank & Trust Company (1996)
The First National Bank of Lake Providence (1996)
The Calcasieu-Marine National Bank of Lake Charles (1996)
St. Bernard Bank & Trust Co. (1996)
First National Bank in Mansfield (1998)
ArgentBank (1998)
Peoples Bank & Trust Company (1998)
Hibernia National Bank of Texas (1999)
First Service Bank (1999)
Beaumont Trust Company, National Association (1999)
Coastal Banc, S.S.B. (2004)
Capital One, F.S.B. (2007)
North Fork Bank (2007)
Superior Savings of New England, National Association (2008)
Chevy Chase Bank, F.S.B. (2009)
ING Bank, fsb (2012)
Capital One Bank (USA), National Association (2022)