Bank of America, National Association

Bank of America, National Association has 4,040 banking locations. Their corporate headquarters address is listed as: 100 N Tryon St in Charlotte North Carolina.

Below you will find ratings, the closest Bank of America, National Association near you, reviews, Bank of America, National Association corporate information, directions, ABA routing numbers, Bank of America, National Association's corporate headquarters, complaints filed with the government and consumer boards, office hours, their phone number, online banking website, and branch locations.




Bank Headquarters
Bank of America, National Association Corporate Headquarters Address:
Bank of America, National Association
100 N Tryon St
Charlotte, North Carolina 28202
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Bank of America, National Association Headquarters Phone Number: (980) 335-3561



Skip to Complaints, Ratings, and Reviews

Not the Bank of America, National Association banking location you're looking for? Find a Bank of America, National Association branch near you by entering the bank name, your city and/or zip code below, and we will return any Bank of America, National Association bank branches in that location.
Bank of America, National Association Headquarters Map
Bank of America, National Association Location Area Map


Bank of America, National Association Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
Bank of America, National Association Overview
Bank's Headquarters:
100 N Tryon St
Charlotte, North Carolina 28202
Established:
10/17/1904
Became FDIC Insured:
01/01/1934
Corporate Website:
www.bankofamerica.com
Corporate Structure
Number of Branches:
4,040
US Bank Branches:
3,832
Foreign Offices:
229
Bank Class:
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC).
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
All Other Over 1 Billion
Bank Holding Company:
BANK OF AMERICA CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
No
Financial Snapshot
Assets:
$2,518,290,000
Deposits:
$2,015,381,000
Deposits Held Domestically:
$1,903,082,000
Equity Capital:
$232,471,000
Net Income:
$8,288,000
Additional Websites where they accept or solicit for deposits:
www.ml.com
www.merrilledge.com
www.mymerrill.com
privatebank.bankofamerica.com/
promo.bankofamerica.com
secure.bankofamerica.com
about.bankofamerica.com
promotions.bankofamerica.com
benefits.ml.com
olui2.fspl2.ml.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Washington
FDIC Field Office:
Charlotte
Regulator:
OCC
Bank of America ABA Routing Number Lookup
The ABA allows 2 lookups per day. You will have to agree to their terms and fill out their search box with the bank's name, city, and select the state and you should get their routing number(s) for that location.
If that sounds good just use this link: Bank of America in Charlotte, North Carolina to get their routing number
parts of a check - routing account number
Bank of America, National Association Complaints

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Complaint ID: 3146091

Product: Mortgage

Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Trouble during payment process

Subissue:

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint:

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 3213681

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Fees or interest

Subissue: Problem with fees

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint: On XXXX, my daughter in law called me from XXXX New York to inform me that there was a problem with the checking account with Bank of America. This account was a joint account that was established over twenty-five years ago with my ex-husband, who now is affected with XXXX. We have been divorced for fifteen years and we both live in different states. My name was not removed from the account because I made sure that there was always enough money in the account to cover the mortgage on the home. There was never a time where there wasn't enough money to cover the mortgage payment. My ex-husband pension went in the checking account automatically and the mortgage was paid by automatic bill pay. So every month the money is there, plus excess. Evidently there was an outstanding credit card balance of {$200.00} I am told that caused a legal judgment of {$1400.00} against him, which Bank of America complied. They put a hold on all of his funds for XXXX XXXX XXXX XXXX ( XXXX ). In the meantime, Bank of America decided to capture me even though they had already given up the XXXX.. I have two credit cards with Bank of America, which have relatively small balances. As of XX/XX/2019 I had a balance of {$2300.00}, which I pay $ XXXX monthly to drive down the balance, however, with no other purchasing, on XX/XX/XXXX, my balance was now {$5800.00}. It read for overdraft protection fees. I was very upset. I have two credit cards, I don't need overdraft protection, and as far as the old checking account, there was never a time in recent years where they had to charge for overdraft of the account. So what is this all about? I went to my local branch twice, and I made several phone calls. Evidently this decision to try to steal money from me through the crdit card with bogus fees is made from someone higher up. I got the impression that the associates themselves were baffled. This reminds me of the scandal with XXXX XXXX, whom I do not trust. Now Bank of America is delving in shady practices too against the consumer. As of today, XXXX XXXX, Bank of America has not released the hold on the checking account that my ex- husband has his pension nor have they took off the ridiculous fee of {$3800.00} for overdraft protection against my credit card. My daughter in law has helped my ex-husband placed numerous phone calls to both XXXX XXXX XXXX XXXX, and Bank of America. They are each blaming each othe. XXXX XXXX XXXX told them that they released the hold on XX/XX/XXXX, with Bank of America. It is now XX/XX/XXXX. In essence, they are holding his funds hostage and this is not how you treat senior citizens. Money that he needs to care for his needs. This is a joke that is not funny and someone needs to answer for this. What I want is for Bank of America to take off those overdraft protection fees from my credit card immediately and I want them to released my ex-husband funds. I think that this is really a scary situation. There was no paperwork or advance warning!

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 3235127

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Problem caused by your funds being low

Subissue: Overdrafts and overdraft fees

Company: BANK OF AMERICA, NATIONAL ASSOCIATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



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Bank of America, National Association Reviews and Ratings
Average Customer Rating

3.5 out of 5 stars from 45 reviews.

Average Customer Star Rating
3510-Bank of America

Reviews
1 stars

Reviewed on November 12 2022 by Mary J

Bank of Americia kept my last mobile deposit of $300.00. They said it would take 90 days to investigate if the deposit should go to me. It has been 120 days and I have not received a check or anything from them. BAD business!!!


5 stars

Reviewed on September 15 2021 by Feliberto I

5


5 stars

Reviewed on September 04 2021 by Richard M

accounts


5 stars

Reviewed on August 30 2021 by Zostaprogram D

Of bano of America


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. The staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. The staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on July 06 2021 by Kathy H

I have been a customer of BAC from when it was Nations Bank. The staff I encountered has been very professional and always ready to assist.


5 stars

Reviewed on May 06 2021 by Fiduciary

ALL RECORDS OF INDUSTRY


5 stars

Reviewed on May 06 2021 by John L

Worst bank to be with


5 stars

Reviewed on April 24 2021 by Javie

Would you like to know the worth of your?


5 stars

Reviewed on March 17 2021 by Teri B

They are rich from charging there customers overdraft fees and doing everything in there power to ensure that the customer has a negative balance. They make internal withdrawals causing debit transactions to keep trying to come out after they were approved by the merchant. I hate this bank and I will tell everyone with ears to hear!


5 stars

Reviewed on February 17 2021 by Ron F

I have a Edd claim the bank blocked my account and had me on the phone with Edd for over a weeklies they said they needed updated information then said I need to be reverie and a external message from edd to the bank was sent all done then the bank tells me they did not blocked my account and on there end I have no issue's not Identify or contact information nothing and the best thing I recorded the whole thing Edd and bank of America on the same call the Edd said they have no issue to the bank and that Edd does not block cards like the bank would have me believe...caught in a bald face lie I've done everything the bank has asked so has Edd yet my account is still locked why????and why lie to me all this time I'm homeless and was given that money to get through this and you vare playing games well I'm going to release this video tape every where


5 stars

Reviewed on January 29 2021 by Robin S

I want to use my account


5 stars

Reviewed on January 29 2021 by Robin S

I want money out my account


5 stars

Reviewed on January 29 2021 by Robin S

Want out much it is


1 stars

Reviewed on December 30 2020 by Carlos M

The only thing this bank has is convenience of them being in just about every city but they are the WORST to deal with when you have any type of issue, VERY BAD!!! They make no sense and dont care what you say and they lie to you one after the other. ALSO DO NOT OPEN ANY COURT RESTRICTED ACCOUNTS WITH THE THEY WILL MAKE YOUR LIFE A LIVING HELL!!!!


5 stars

Reviewed on December 07 2020 by Doug w

I've been on unemployment due to a illness in the family and receive a card from B of. A. And B.of A froze unemployment for a whole lot of people who depend on it to make ends.meet. Good going Bank of America .You guys suck.


1 stars

Reviewed on October 09 2020 by Douglas k

I have to say that it’s bullshit that your bank charges $8.00 to cash a payroll check issued by an employer if the employee doesn’t have a Bank of America account.


1 stars

Reviewed on September 14 2020 by Dr. W

BofA has horrific customer service!!! It is the worst and terrible. The staff is pathetic and so is the leadership!!!


5 stars

Reviewed on August 27 2020 by Amanda

5


5 stars

Reviewed on August 04 2020 by Levan a

Send me my compensation for exploiting my ideas with the public and internationally businesses for profit gain of my copyrighted ideas


1 stars

Reviewed on July 26 2020 by Kianna

Awful bank! They prey on poor people. I made my sister change to another bank and still working on a friend who they keep poaching from her account.


5 stars

Reviewed on July 25 2020 by Caesar C

the automated system is not set up right and you should fire everyone in your fraud dept they dont know what they are doing and they are extreamly rude


2 stars

Reviewed on July 21 2020 by Maureen

Little


1 stars

Reviewed on July 13 2020 by Kristi P

your recordings are terrible how can you find an open bank, all you do is lie!


1 stars

Reviewed on July 10 2020 by John

Boa


1 stars

Reviewed on July 01 2020 by Tom C

BOA lost my friend Tavarish's $16k wire from early June. I will never consider banking with you and I WILL POST this on my YouTube channel with almost 500k followers, as well as other social media channels. FIX THIS!


5 stars

Reviewed on June 28 2020 by ZachariahZepeda

0


5 stars

Reviewed on June 24 2020 by Lupeachra D

Reversed monthly m fees already paid. Allowed google to keep my money


1 stars

Reviewed on June 23 2020 by Ashley V

Horrible service waited on hold for them to disconnect needed a new card sent with the same card number and they would not do it because it was already ordered which had only been 10 minutes prior


5 stars

Reviewed on June 09 2020 by Mary L

VERY POOR BANK11


5 stars

Reviewed on May 31 2020 by Theresa G

The worst bank ever. Very unprofessional and was told they could not give me corporates number.


1 stars

Reviewed on May 30 2020 by Morris B

WASTE OF BANKING, THEY CLOSE YOUR ACCOUNT THEY BLAME YOU FOR DEPOSITING SOMETHING WHEN SOMETHING WAS SENT TO YOU IN THE MAIL YOU DIDN'T KNOW YOU'RE AN INNOCENT BYSTANDER BECAUSE A COMPANY SENDS YOU A CHECK AND YOU DEPOSIT THE CHECK OF THE BUT THE COMPANY TURNS AROUND SAY THAT THEY NEVER ISSUE THE CHECK THE CHECK WAS FRAUDULENT BUT WHEN THE CHECK WASN'T REALLY FRAUDULENT AND BANK OF AMERICA VOTE LISTEN TO YOU AS A CONSUMER IF YOU HAVE THE EVIDENCE TO PROVE THAT YOU RECEIVED THE CHECK IN THE MAIL OR ANYTHING LIKE THAT GO TO VERSUS BANK NEXT TO AMERICAN AMERICAN EXPRESS NATIONAL BANK B CORPORATION TAKING ADVANTAGE OF THE LITTLE PEOPLE.


5 stars

Reviewed on May 02 2020 by Ashley N

3


5 stars

Reviewed on March 27 2020 by Karen R

I love my bank


5 stars

Reviewed on November 18 2019 by Sara P

5


5 stars

Reviewed on September 18 2019 by Wanda r

Great


1 stars

Reviewed on July 24 2019 by Ron Y

BoA cancelled a credit card and reissued changing the number due to a security breach judged by them. This credit card was linked to another company as a security identifier requiring its number,expiration date and security code. We destroyed that card as instructed on receipt of new cards and now cannot access the other company because we no longer have the card with the security code. BoA was asked for these numbers and cannot find them/ won't find them and told us to find another solution to solve the problem they created. 30 yr customer, we will be leaving due lack of and sometimes ride customer relations. Don't deal with this massive bank, find a small local or regional bank that cares.BoA offers nothing they can't duplicate. My next step is to try to arrange a short appointment with the CEO to tell him why we are leaving after 30 yrs and 10s of millions of dollars passed through his bank.


1 stars

Reviewed on July 22 2019 by IRVING S

WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. HOLD TIMES UNACCEPTABLE. STAFF IS UNTRAINED AND/OR LAZY. THIS IS COSTING SHAREHOLDERS PROFITS BECAUSE CUSTOMERS WILL AVOID USING BOA PRODUCTS. SAD.


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on the bad service received on 5/6 /2019 by Joy Gunn the NEW manager the Sterling Pointe B of A, Lincoln, CA. 95648 .We require a business relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 07 2019 by Donna F

Platinum Plus, 40 year customer we r reducing $$$amount we maintain based on the bad service received on 5/6 /2019 by Joy Gunn the NEW manager the Sterling Pointe B of A, Lincoln, CA. 95648 .We require a business relationship that is accommodating for urgent needs, flexible


1 stars

Reviewed on May 05 2019 by Bruce H

Very dissatisfied with safe deposit box overcharge. Letter to CEO Brian Moynihan was ignored


1 stars

Reviewed on January 07 2019 by Selena O

The worst customer service towards those who do not make the bank money, are intellectually disabled and make mistake and people of color/foreign nationality


1 stars

Reviewed on December 29 2018 by Gwendolyn S

I am truly upset right now because of the recent lies I have had to endure from this Banking center recently. I was initially sent a promotion letter in the mail stating that if I were to open up a checking account up prior to Oct. 31, 2018 and have two qualifying deposits TOTALING $500 per month to be direct deposit into my checking, that I would receive $150.00 after 60 days, well 60 days went by, then 90 days went by and now the days are going on and on and I still don't have the $150.00 that I was promised in the letter. I have talked with managers in various locations and requested to even speak with someone in the Corporate office, which I have been denied and I don't know why and no one that I've talked to thus far have been able to give me a legitimate reason why I have not received it yet. This situation is very unprofessional to me and a few of the customer service reps, not all but a few of them have also been unprofessional and I don't appreciate it one bit. I want answers and would like to know why this banking center sends out promotions if you know that you are not going to follow through with your promises. I have lost all trust in the facility and if I should receive any promotional offers in the future, I already know to disregard them and trash them because it's all lies.


1 stars

Reviewed on December 12 2018 by Emmy

I could have chosen to open an account anywhere but I chose this one. As an 83 year old women with social security as direct deposit I was surprised to receive a letter stating that within 30 days my account would be closed?! This is no way to treat customers. I plan to change banks now. I guess they weren't making enough money on me.


Branch Locations for Bank of America, National Association
Bank of America Medium Logo
The following is a directory of all branch offices for Bank of America, National Association
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BRUSHY CREEK BRANCH - Bank of America, National Association
16250 Ranch Road 620 N
Austin, Texas 28202
WALDEN PARK BRANCH - Bank of America, National Association
9830 N Lake Creek Pkwy
Austin, Texas 28202
SOUTH AUSTIN BRANCH - Bank of America, National Association
2501 S Congress Ave
Austin, Texas 28202
HANCOCK BRANCH - Bank of America, National Association
3900 North Interregional Highway
Austin, Texas 28202
SHOAL CREEK BRANCH - Bank of America, National Association
7900 Shoal Creek Blvd
Austin, Texas 28202
MIDTOWN BRANCH - Bank of America, National Association
3520 N Lamar Blvd
Austin, Texas 28202
SOUTHCROSS PLAZA BRANCH - Bank of America, National Association
3601 W William Cannon Dr
Austin, Texas 28202
I 35/PARMER BRANCH - Bank of America, National Association
12521 N Interstate 35
Austin, Texas 28202
Oak Hill Branch - Bank Of America
5725 Highway 290 West
Austin, Texas 28202
Austin Main Branch - Bank Of America
515 Congress Avenue
Austin, Texas 28202
Volente Banking Center Branch - Bank Of America
11800 Fm 2769
Austin, Texas 28202
Davenport Branch - Bank Of America
3600 N. Capital Of Texas Hwy
Austin, Texas 28202
AVELLANEDA BRANCH (FRGN) - Bank of America, National Association
Avenida General Mitre 570
Avellaneda, 28202
AVENTURA MALL BRANCH - Bank of America, National Association
19645 Biscayne Blvd
Aventura, Florida 28202
WILLIAMS ISLAND BRANCH - Bank of America, National Association
18305 Biscayne Blvd
Aventura, Florida 28202
AVON BRANCH - Bank of America, National Association
240 W Main St
Avon, Connecticut 28202
Avon Branch - Bank Of America
299 Pond Street
Avon, Massachusetts 28202
Avondale Banking Center Branch - Bank Of America
11455 West Buckeye Road
Avondale, Arizona 28202
Azusa Branch - Bank Of America
152 East Foothill Boulevard
Azusa, California 28202
SKYLINE BRANCH - Bank of America, National Association
5707 Seminary Rd
Baileys Crossroads, Virginia 28202
BAINBRIDGE ISLAND BRANCH - Bank of America, National Association
1200 Hildebrand Ln Ne
Bainbridge Island, Washington 28202
OLD TOWN KERN BRANCH - Bank of America, National Association
1201 Baker St
Bakersfield, California 28202
COLLEGE HEIGHTS BRANCH - Bank of America, National Association
2800 Oswell St
Bakersfield, California 28202
BAKERSFIELD MAIN BRANCH - Bank of America, National Association
1440 Truxtun Ave
Bakersfield, California 28202
MING PLAZA BRANCH - Bank of America, National Association
3800 Ming Ave
Bakersfield, California 28202
RIVERLAKES VILLAGE BRANCH - Bank of America, National Association
4480 Coffee Rd
Bakersfield, California 28202
MARKETPLACE PLAZA BRANCH - Bank of America, National Association
9000 Ming Ave
Bakersfield, California 28202
STOCKDALE BRANCH - Bank of America, National Association
5021 California Ave
Bakersfield, California 28202
BALCH SPRINGS COMMONS BRANCH - Bank of America, National Association
12150 Lake June Rd
Balch Springs, Texas 28202
BALDWIN BRANCH - Bank of America, National Association
2300 Grand Ave
Baldwin, New York 28202
BALDWIN PARK BRANCH - Bank of America, National Association
14401 Ramona Blvd
Baldwin Park, California 28202
MANCHESTER ROAD BRANCH - Bank of America, National Association
13999 Manchester Rd
Ballwin, Missouri 28202
BALLWIN BRANCH - Bank of America, National Association
15115 Manchester Rd
Ballwin, Missouri 28202
FORTY WEST CENTER BRANCH - Bank of America, National Association
702 N Rolling Rd
Baltimore, Maryland 28202
CHARLES STREET BRANCH - Bank of America, National Association
201 N Charles St
Baltimore, Maryland 28202
MONDAWMIN BRANCH - Bank of America, National Association
2401 Liberty Heights Ave
Baltimore, Maryland 28202
ARBUTUS BRANCH - Bank of America, National Association
5211 East Dr
Baltimore, Maryland 28202
HIGHLANDTOWN BRANCH - Bank of America, National Association
3415 Eastern Ave
Baltimore, Maryland 28202
SOUTHERN BRANCH - Bank of America, National Association
1046 Light St
Baltimore, Maryland 28202
FELLS POINT BRANCH - Bank of America, National Association
524 S Broadway
Baltimore, Maryland 28202
ROLAND AVENUE BRANCH - Bank of America, National Association
4800 Roland Ave
Baltimore, Maryland 28202
MERRITT BOULEVARD BRANCH - Bank of America, National Association
1501 Merritt Blvd
Baltimore, Maryland 28202
ROCKDALE BRANCH - Bank of America, National Association
8235 Liberty Rd
Baltimore, Maryland 28202
MIDDLE RIVER BRANCH - Bank of America, National Association
1203 Windlass Dr
Baltimore, Maryland 28202
JOHNS HOPKINS BRANCH - Bank of America, National Association
1800 E Monument St
Baltimore, Maryland 28202
WASHINGTON BOULEVARD BRANCH - Bank of America, National Association
3215 Washington Blvd
Baltimore, Maryland 28202
GARDENVILLE BRANCH - Bank of America, National Association
5317 Belair Rd
Baltimore, Maryland 28202
WESTVIEW BRANCH - Bank of America, National Association
5700 Baltimore National Pike
Baltimore, Maryland 28202
BELVEDERE ALAMEDA BRANCH - Bank of America, National Association
5655 The Alameda
Baltimore, Maryland 28202
MIDDLESEX BRANCH - Bank of America, National Association
1336 Eastern Blvd
Baltimore, Maryland 28202
Bank Center Branch - Bank Of America
100 South Charles Street
Baltimore, Maryland 28202
Brooklyn Curtis Bay Branch - Bank Of America
3601 South Hanover Street
Baltimore, Maryland 28202
Hampden Branch - Bank Of America
902-906 West 36th Street
Baltimore, Maryland 28202
Reisterstown Road Plaza Branch - Bank Of America
6538 Reisterstown Road
Baltimore, Maryland 28202
Greenspring Branch - Bank Of America
2827 Smith Avenue
Baltimore, Maryland 28202
Homewood Branch - Bank Of America
3121 St. Paul Street
Baltimore, Maryland 28202
Golden Ring Plaza Branch - Bank Of America
8663 Philadelphia Road
Baltimore, Maryland 28202
Eastpoint Branch - Bank Of America
7703 Eastpoint Mall
Baltimore, Maryland 28202
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