Flagstar Bank, National Association Corporate
Flagstar Bank, National Association has 420 banking locations. Their corporate headquarters address is listed as: 102 Duffy Ave in Hicksville New York.
This corporate page for Flagstar Bank, National Association includes ratings, links to all Flagstar Bank, National Association branch profiles locations, reviews, corporate details, directions, office hours, their phone number, online banking website, and branch locations.
Flagstar Bank, National Association
102 Duffy Ave
Hicksville, New York 11801
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Flagstar Bank, National Association Headquarters Phone Number: (248) 312-5400
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9:00 AM - 6:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 6:00 PM
9:00 AM - 1:00 PM
Closed
Hicksville, New York 11801
If that sounds good just use this link: Flagstar Bank in Hicksville, New York to get their routing number
The following is a listing of all branch offices for Flagstar Bank, National Association - below that are any complaints and ratings available as well as the ability to leave a rating and or a review yourself if you wish :)
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110-01 Merrick Road
Amityville, New York 11801
111-01 Merrick Road
Amityville, New York 11801
4755 Washtenaw Aveunue
Ann Arbor, Michigan 11801
1601 Briarwood Cir
Ann Arbor, Michigan 11801
16003 Quantico Rd
Apple Valley, California 11801
15386 Helmer Rd S
Battle Creek, Michigan 11801
130 East Main Street
Bay Shore, New York 11801
1905 Sunrise Highway
Bay Shore, New York 11801
41-11 Bell Boulevard
Bayside, New York 11801
Average Customer Rating
2 out of 5 stars from 8 reviews.
Reviews
[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Poor service
Absolutely Horrible
I did some appraisal work for Flagstar and they refuse to pay [-]. Its been almost 2 months and they won't even respond to [-] phone calls or emails. No one [-] answer their phones.
Why does it take so [-] and require so many hurdles to get a simple refi? And I already have Flagstar and have made [-] payments in a timely manner. You got check stubs weeks ago and now you need more ? For what? Covid is [-] brokers reason...No way to treat a customer, so disappointed with you.
NO FOLLOW UP BY A MANAGERS/SUPERVISORS TO RESOLVE ISSUES AFTER 2 MOS OF CALLING. I WAS TOLD EACH TIME SOMEONE WOULD CONTACT [-]. WHEN I CALL NO ONE IS AVAILABLE AT ANY TIME OF DAY BUT THEY PUT PEOPLE IN UNNECESSARY STRESSFUL SITUATIONS, TRYING TO PENALIZE UNJUSTLY DURING COVID PANDEMIC WHEN [-] FAULT IS FLAGSTAR . I HAVE PROVEN DOCUMENTATION BY CERTIFIED [-]. NO ACCOUNTABILITY OR LEADERSHIP PRESENT TO EXCEED CUSTOMER EXPECTATIONS OR EVEN MEET IT. I [-] BE HEARD ON FB, TWITTER, ETC...ABOUT [-] LACK OF CUSTOMER SERVICE AND ASSISTANCE DURING FINANCIAL HARDSHIP. YOU [-] NO WANT TO CHOOSE THIS BANK!!! THEY [-] NOT VALUE YOU OR SUPPORT.
Poor. I have [-] mortgage with Flagstar. I changed [-] house insurance on Feb 1 2020 and they still have not paid [-] [-] premium from [-] escrow. I have called several times and gave them [-] [-] insurance info. [-] insurance company has sent [-] info to them twice that I know of [-] last time I called I was on hold for 15 minutes and then [-] rep [-] up on [-]. [-] old insurance company sent [-] a refund which I deposited into [-] escrow. Flags tar is still listing [-] old insurance company on [-] account. Not sure what [-] I can [-] to get this resolved. I [-] [-] [-] insurance doesn’t cancel [-] and I pray I [-]’t have [-] insurance incident. Wake up flag [-]. Take care of your customers
I've been trying for months, unsuccessfully to get [-] phone number changed from [-] wife's number to mine. Each time I call, I waste 15 minutes going through security questions, including being asked for [-] drivers license number. And when I try to send them a text from their online site, it won't let [-] enter a contact phone number and it won't accept [-] zip [-] which I gave had for over 35 years. Flagstar is playing in a big league [-], but still has minor league [-] members. Pathetic
Worst bank ever. Want them to force you into foreclosure through sheer incompetence? Bank here.
In 1996 their name became: Flagstar Bank, FSB.
In 2023 their name became: Flagstar Bank, National Association.
Moved From: 2600 TELEGRAPH ROAD to 5151 Corporate Drive, Troy, MI 48098.
Moved From: 5151 Corporate Dr to 102 Duffy Ave, Hicksville, NY 11801.
New York Community Bank (2023)