Cadence Bank Corporate

Cadence Bank has 378 banking locations. Their corporate headquarters address is listed as: 201 S Spring St in Tupelo Mississippi.


This corporate page for Cadence Bank includes ratings, links to all Cadence Bank branch profiles locations, reviews, corporate details, directions, routing number,, office hours, their phone number, online banking website, and branch locations.


Cadence Bank Headquarters
Cadence Bank Corporate Headquarters Address:
Cadence Bank
201 S Spring St
Tupelo, Mississippi 38804
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Cadence Bank Headquarters Phone Number: (360) 755-0411

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Cadence Bank Headquarters Map
Cadence Bank Location Area Map


Cadence Bank Lobby Hours
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Cadence Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
201 S Spring St
Tupelo, Mississippi 38804
Established:
03/01/1876
Became FDIC Insured:
01/01/1934
Corporate Website:
www.cadencebank.com
Corporate Structure
Number of Branches:
378
US Bank Branches:
378
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$48,523,010,000
Deposits:
$38,344,886,000
Deposits Held Domestically:
$38,344,886,000
Equity Capital:
$4,395,257,000
Net Income:
$283,240,000
Additional Websites where they accept or solicit for deposits:
www.bancorpsouth.com
www.alostar.com
FDIC Oversight
FDIC Region:
13
FDIC Supervisory Region:
Dallas
Federal Reserve District:
Dallas
FDIC Field Office:
Jackson Ms
Regulator:
FDIC
Cadence Bank Complaints

View More Cadence Bank Complaints:
1 2 3 4 5 6 7
Complaint ID: 8173437

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Subissue: Escrow, taxes, or insurance

Company: CADENCE BANK

Complaint: On XX/XX/XXXX I enter into a mortgage agreement with this bank. At closing XXXX XXXX and city taxes were collected by the title company so they could pay the taxes. The bank required XXXX months of escrow payments in the amount of {$1000.00}. On XX/XX/XXXX the bank sent {$2500.00} to XXXX XXXX and on XX/XX/XXXX the bank sent {$990.00} to the city to pay the property taxes. On XX/XX/XXXX I contacted someone at the bank to explain to them that my escrow account was now in the negative because they should not have sent the tax payment. The response I got back was I am sorry, but our escrow department has something to be desired. This person sent an email asking for a copy of the tax bill to show why they paid these taxes. They never received a copy from the Escrow department. This person also told them to make a note not to pay any more taxes, however on XX/XX/XXXX they sent the tax payment to the city. After I did not get a good response from this bank and started to feel uncomfortable about them holding my mortgage and escrow account I went to another bank and refinanced my home. Because my escrow account was in the negative, they were adding that into the payoff balance. The new bank had to send over documentation showing the taxes were paid with the previous closing. In the end the payoff balance was corrected however not the escrow account. The escrow account still only showed a balance of {$1000.00} minus the {$990.00} from them sending the city property tax payment in error. On XX/XX/XXXX when the loan was paid off, they showed my escrow account balance as {$1000.00} because they took an additional {$66.00} in interest which has never been explained to me when the daily interest amount was {$110.00} and the payoff was good until XX/XX/XXXX so the new bank took the correct amount of interest off the payoff amount and sent them that amount. I have asked why I was charged an additional {$66.00} with no answer. I sent an email to the same person I spoke to at the bank about them paying the taxes and asking them why they took the additional {$66.00} in interest. They requested a copy of the payoff letter that was sent to my new mortgage company which was sent to them. They wrote back that they did not know what happened but would find out. On XX/XX/XXXX I sent a follow up email because I never heard back about my question. On XX/XX/XXXX I got a reply which did not explain the additional interest and that I should contact the city for a refund of the property tax payment. On XX/XX/XXXX I see from looking at my account online that they issued me a check for {$1000.00} from escrow account which is {$990.00} less because of the mistake of paying the city taxes and taking an additional {$66.00} in interest. I should be receiving back a total of {$2000.00} which is the XXXX months of {$520.00} taken at closing and XXXX months from payments I made in XXXX and XX/XX/XXXX.

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8478488

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem when making payments

Subissue: Problem during payment process

Company: CADENCE BANK

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 8435937

Product: Mortgage

Sub-Product: VA mortgage

Issue: Closing on a mortgage

Subissue: Fees or costs after closing

Company: CADENCE BANK

Complaint:

Company Response: In progress

Timely Response: Yes

Consumer Disputed: N/A



View More Cadence Bank Complaints:
1 2 3 4 5 6 7



Cadence Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 5 reviews.

11813-Cadence Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

5 stars

Reviewed on November 05 2021 by Lord J

Learning


5 stars

Reviewed on November 05 2021 by Lord J

Nice


1 stars

Reviewed on August 02 2021 by Robert (

Your customer service stinks I called 3 time and [-] hold time was a hour. Today I called and was on hold 42 mins to pay a house note.


1 stars

Reviewed on July 01 2020 by Kathleen S

[-] Not Use this Bank: I have had accounts with this bank for nearly 13 years,


5 stars

Reviewed on June 20 2019 by Shelley L

What kind of money [-] I have or that your investing in [-] name


Branch Locations for Cadence Bank
Generic Bank Image - No Logo available
The following is a directory of all branch offices for Cadence Bank
Pages: 1 2 3 4 5 6 7
ABERDEEN BRANCH - Cadence Bank
107 Highway 145 N
Aberdeen, Mississippi 38804
ALAMO BRANCH - Cadence Bank
526 S Bells St
Alamo, Tennessee 38804
ALBERTVILLE BRANCH - Cadence Bank
7100 Us Highway 431
Albertville, Alabama 38804
ALEXANDRIA JACKSON STREET BRANCH - Cadence Bank
4600 Jackson St
Alexandria, Louisiana 38804
ALMA BRANCH - Cadence Bank
17 Highway 64 E
Alma, Arkansas 38804
ALPHARETTA BRANCH - Cadence Bank
2380 Old Milton Pkwy
Alpharetta, Georgia 38804
ALTO BRANCH - Cadence Bank
134 N Marcus St
Alto, Texas 38804
Amory Branch - Cadence Bank
110 3rd St N
Amory, Mississippi 38804
Andalusia Branch - Cadence Bank
1135 Dr M L K Jr Expy
Andalusia, Alabama 38804
ANNA BRANCH - Cadence Bank
402 W White St
Anna, Texas 38804
ARAB BRANCH - Cadence Bank
420 N Brindlee Mountain Pkwy
Arab, Alabama 38804
ARDMORE BRANCH - Cadence Bank
26327 Main St
Ardmore, Tennessee 38804
Ashdown Branch - Bancorpsouth Bank
611 E Wood St
Ashdown, Arkansas 38804
Athens Branch - Cadence Bank
2234 W Broad St
Athens, Georgia 38804
Atlanta Buckhead Branch - Cadence Bank
340 Pharr Rd Ne
Atlanta, Georgia 38804
Atlanta Midtown Plaza Branch - Cadence Bank
1349 W Peachtree St Nw
Atlanta, Georgia 38804
AUBURN BRANCH - Cadence Bank
807 E Glenn Ave
Auburn, Alabama 38804
Auburn Mortgage Office - Bancorpsouth Bank
337 East Magnolia Avenue, Suite 1
Auburn, Alabama 38804
Augusta Wheeler Road Branch - Cadence Bank
3527 Wheeler Rd
Augusta, Georgia 38804
Augusta Daniel Village Branch - Cadence Bank
2805 Wrightsboro Rd
Augusta, Georgia 38804
Austin Mopac Branch - Cadence Bank
6500 N Mopac Expy Bldg 1 Ste 1101
Austin, Texas 38804
Austin Falconhead Branch - Cadence Bank
3500 Ranch Road 620 S Bldg D
Austin, Texas 38804
AUSTIN RESEARCH MORTGAGE OFFICE - Cadence Bank
11149 Research Blvd
Austin, Texas 38804
Austin Monterey Oaks Branch - Cadence Bank
5501 W Highway 290
Austin, Texas 38804
Austin Parmer Lane Branch - Cadence Bank
3951 W Parmer Ln
Austin, Texas 38804
Austin Barton Oaks LPO Branch - Cadence Bank
901 S Mopac Expy Bldg 2 Ste 355
Austin, Texas 38804
Austin Loan Production Office - Bancorpsouth Bank
11612 Bee Caves Road
Austin, Texas 38804
Bartlett Wolfchase Branch - Cadence Bank
8340 Us Highway 64
Bartlett, Tennessee 38804
BARTLETT STAGE ROAD BRANCH - Cadence Bank
6675 Stage Rd
Bartlett, Tennessee 38804
Bartlett TX Branch - Cadence Bank
206 S Dalton St
Bartlett, Texas 38804
BASTROP EAST MADISON BRANCH - Cadence Bank
1503 E Madison Ave
Bastrop, Louisiana 38804
BATESVILLE BRANCH - Cadence Bank
178 Commerce St
Batesville, Mississippi 38804
Baton Rouge Airline Highway Branch - Cadence Bank
8031 Airline Hwy
Baton Rouge, Louisiana 38804
Baton Rouge Siegen Lane Branch - Cadence Bank
6677 Siegen Ln
Baton Rouge, Louisiana 38804
Baton Rouge Corporate Boulevard Branch - Cadence Bank
6889 Corporate Blvd
Baton Rouge, Louisiana 38804
Baton Rouge Perkins Road Branch - Bancorpsouth Bank
12716 Perkins Rd
Baton Rouge, Louisiana 38804
Baton Rouge Jones Creek Branch - Bancorpsouth Bank
6051 Jones Creek Rd
Baton Rouge, Louisiana 38804
Baton Rouge Corporate Blvd Branch - Bancorpsouth Bank
6100 Corporate Blvd
Baton Rouge, Louisiana 38804
BAY SPRINGS BRANCH - Cadence Bank
2796 Highway 15
Bay Springs, Mississippi 38804
BELTON BRANCH - Cadence Bank
2855 N Main St
Belton, Texas 38804
BEVERLY HILLS BRANCH - Cadence Bank
3860 N Lecanto Hwy
Beverly Hills, Florida 38804
BILOXI CEDAR LAKE BRANCH - Cadence Bank
1778 Popps Ferry Rd
Biloxi, Mississippi 38804
BILOXI VIEUX MARCHE BRANCH - Cadence Bank
760 Howard Ave
Biloxi, Mississippi 38804
Biloxi Pass Road Branch - Bancorpsouth Bank
2364 Pass Road
Biloxi, Mississippi 38804
Birmingham Downtown Branch - Cadence Bank
2100 3rd Ave N
Birmingham, Alabama 38804
Trussville Edwards Lake Road Branch - Cadence Bank
1950 Edwards Lake Rd
Birmingham, Alabama 38804
BIRMINGHAM HIGHLAND BRANCH - Cadence Bank
2211 Highland Ave S
Birmingham, Alabama 38804
BIRMINGHAM INVERNESS BRANCH - Cadence Bank
4680 Highway 280
Birmingham, Alabama 38804
Birmingham Dennison Branch - Cadence Bank
873 Dennison Ave Sw
Birmingham, Alabama 38804
23RD STREET REMOTE DRIVE THRU BRANCH - Cadence Bank
2301 3rd Avenue North
Birmingham, Alabama 38804
Birmingham Colonnade Branch - Bancorpsouth Bank
3401 Colonnnade Parkway
Birmingham, Alabama 38804
Birmingham Trussville Branch - Bancorpsouth Bank
5905 Trussville Crossing Blvd
Birmingham, Alabama 38804
Birmingham Mortgage Operations - Bancorpsouth Bank
2201 Highland Ave S
Birmingham, Alabama 38804
BLOUNTSVILLE BRANCH - Cadence Bank
69156 Main Street
Blountsville, Alabama 38804
Boaz Branch - Cadence Bank
2333 Us Highway 431
Boaz, Alabama 38804
BOONEVILLE DOWNTOWN BRANCH - Cadence Bank
207 S 1st St
Booneville, Mississippi 38804
Booneville Crossridge Branch - Bancorpsouth Bank
1107 N 2nd St
Booneville, Mississippi 38804
BOSSIER CITY AIRLINE BRANCH - Cadence Bank
3003 Airline Dr
Bossier City, Louisiana 38804
BOSSIER CITY HWY 80 BRANCH - Cadence Bank
800 Garrett Dr
Bossier City, Louisiana 38804
Bradenton Branch - Cadence Bank
2207 Manatee Ave W
Bradenton, Florida 38804
BRANDON CROSSGATES BRANCH - Cadence Bank
120 Service Dr
Brandon, Mississippi 38804
Branson Loan Production Office - Bancorpsouth Bank
500 West Main Street
Branson, Missouri 38804
BRENTWOOD BRANCH - Cadence Bank
5217 Maryland Way
Brentwood, Tennessee 38804
BRIDGEPORT BRANCH - Cadence Bank
51616 Al Highway 277
Bridgeport, Alabama 38804
BRINKLEY BRANCH - Cadence Bank
800 N Main St
Brinkley, Arkansas 38804
Brooksville Branch - Cadence Bank
14211 Powell Rd
Brooksville, Florida 38804
Broussard Branch - Bancorpsouth Bank
201 St Nazaire Rd
Broussard, Louisiana 38804
BRUCE BRANCH - Cadence Bank
115 Public Sq
Bruce, Mississippi 38804
BUDA BRANCH - Cadence Bank
1115a Main St
Buda, Texas 38804
BURNET BRANCH - Cadence Bank
101 E Polk St
Burnet, Texas 38804
BYRAM BRANCH - Cadence Bank
5767 Terry Rd
Byram, Mississippi 38804
CALICO ROCK BRANCH - Cadence Bank
2006 Highway 56 E
Calico Rock, Arkansas 38804
CAMDEN DOWNTOWN BRANCH - Cadence Bank
123 E Washington St
Camden, Arkansas 38804
Camden Garden Oaks Branch - Cadence Bank
1137 W Washington St
Camden, Arkansas 38804
Drive In Branch - Bancorpsouth Bank
201 Washington Street, S.E.
Camden, Arkansas 38804
Pages: 1 2 3 4 5 6 7
Cadence Bank Name Changes
The following are other names Cadence Bank has been known by over the years:

In 1971 their name became: Bank of Mississippi.

In 1998 their name became: BancorpSouth Bank.

In 2021 their name became: Cadence Bank.

Cadence Bank Headquarters' Locations
The following addresses are where Cadence Bank has had their headquarters:

Moved From: 201 MAIN STREET to Spring And Troy Streets, Tupelo, MS 38801.

Moved From: ONE MISSISSIPPI PLAZA to 1 Mississippi Plz, Tupelo, MS 38804.

Cadence Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Cadence Bank becoming what it is today, for better or worse.

The Bank of West Point (1973)
The Bank of Houston (1973)
Bank of Olive Branch (1973)
Grenada Trust and Banking Company (1974)
Security Bank of Hernando (1980)
Monroe Banking and Trust Company (1982)
First Mississippi National Bank (1987)
The American Bank (1987)
First Federal Bank for Savings (1995)
Laurel Federal Savings and Loan Association (1997)
Iuka Guaranty Bank (1997)
Volunteer Bank (1997)
Highland Bank (1999)
First Community Bank of The South (1999)
Merchants Bank (1999)
The First National Bank of Opelika (1999)
The Home Bank (1999)
The Bank of North Arkansas (2000)
First National Bank of Magnolia (2000)
First Republic Bank (2000)
FirstBank (2000)
The Citizens National Bank of Hope (2000)
The City National Bank of Fort Smith (2000)
The First National Bank of El Dorado (2000)
Merchants and Planters Bank, National Association (2000)
City Bank & Trust of Shreveport, Louisiana (2000)
Fredonia State Bank (2000)
First United Bank (2000)
First United Trust Company, National Association (2000)
First Federal Savings and Loan Association (2000)
Pinnacle Bank (2002)
Premier Bank of Brentwood (2005)
The Business Bank (2005)
American State Bank (2005)
First Kensington Bank (2006)
The Signature Bank (2007)
Ouachita Independent Bank (2018)
First State Bank Central Texas (2018)
Icon Bank of Texas, National Association (2018)
Grand Bank of Texas (2019)
Merchants Bank (2019)
Summit Bank, National Association (2019)
Texas Star Bank (2019)
Texas First State Bank (2020)
FNB Bank (2021)
National United (2021)
Cadence Bank, N.A. (2021)