First-Citizens Bank & Trust Company Corporate

First-Citizens Bank & Trust Company has 551 banking locations. Their corporate headquarters address is listed as: 239 Fayetteville St in Raleigh North Carolina.


This corporate page for First-Citizens Bank & Trust Company includes ratings, links to all First-Citizens Bank & Trust Company branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


First-Citizens Bank & Trust Company Headquarters
First-Citizens Bank & Trust Company Corporate Headquarters Address:
First-Citizens Bank & Trust Company
239 Fayetteville St
Raleigh, North Carolina 27601
Get mobile directions from current location:
or enter a starting address:

First-Citizens Bank & Trust Company Headquarters Phone Number: (803) 275-2401

If you are not looking for their corporate location, but a First-Citizens Bank & Trust Company branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all First-Citizens Bank & Trust Company branches in that area.
Skip to Ratings and Reviews
First-Citizens Bank & Trust Company Headquarters Map
First-Citizens Bank & Trust Company Location Area Map


First-Citizens Bank & Trust Company Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
239 Fayetteville St
Raleigh, North Carolina 27601
Established:
01/01/1898
Became FDIC Insured:
01/01/1934
Corporate Website:
www.firstcitizens.com
Corporate Structure
Number of Branches:
551
US Bank Branches:
555
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
03/26/2023
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
FIRST CITIZENS BANCSHARES INC
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$213,642,853,000
Deposits:
$146,423,831,000
Deposits Held Domestically:
$146,422,550,000
Equity Capital:
$20,412,185,000
Net Income:
$10,993,722,000
Additional Websites where they accept or solicit for deposits:
www.cit.com
www.svb.com
www.svbconnect.com
www.svbfamilyonline.com
pivot.usbank.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Raleigh
Regulator:
FDIC
Branch Locations for First-Citizens Bank & Trust Company
First-Citizens Bank and Trust Medium Logo
The following is a directory of all branch offices for First-Citizens Bank & Trust Company. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
Pages: 1 2 3 4 5 6 7 8 9 10
SNEADS FERRY BRANCH - First-Citizens Bank & Trust Company
960 Nc Highway 210
Sneads Ferry, North Carolina 27601
SOUTHPORT BRANCH - First-Citizens Bank & Trust Company
221 N Howe St
Southport, North Carolina 27601
OAK ISLAND BRANCH - First-Citizens Bank & Trust Company
8900 E Oak Island Dr
Oak Island, North Carolina 27601
SUNSET BEACH OFFICE - First-Citizens Bank & Trust Company
800 Sunset Blvd N
Sunset Beach, North Carolina 27601
SHALLOTE MAIN BRANCH - First-Citizens Bank & Trust Company
5043 Main St
Shallotte, North Carolina 27601
WHITEVILLE MAIN - First-Citizens Bank & Trust Company
415 S Madison St
Whiteville, North Carolina 27601
MAIN OFFICE BRANCH - First-Citizens Bank & Trust Company
800 N Queen St
Kinston, North Carolina 27601
PLAZA BRANCH - First-Citizens Bank & Trust Company
607 Plaza Blvd
Kinston, North Carolina 27601
ATLANTIC BEACH BRANCH - First-Citizens Bank & Trust Company
101 Atlantic Beach Cswy
Atlantic Beach, North Carolina 27601
BAYBORO BRANCH - First-Citizens Bank & Trust Company
Fourth And Main Streets
Bayboro, North Carolina 27601
EAST BEAUFORT BRANCH - First-Citizens Bank & Trust Company
1505 Live Oak St
Beaufort, North Carolina 27601
Beaufort Branch - First-Citizens Bank & Trust Company
411 Front Street
Beaufort, North Carolina 27601
BEULAVILLE BRANCH - First-Citizens Bank & Trust Company
208 N Jackson St
Beulaville, North Carolina 27601
Grifton Branch - First-Citizens Bank & Trust Company
501 West Queen Street
Grifton, North Carolina 27601
HAVELOCK MAIN BRANCH - First-Citizens Bank & Trust Company
132 E Main St
Havelock, North Carolina 27601
NEW MARKET SQUARE BRANCH - First-Citizens Bank & Trust Company
1082 Henderson Dr
Jacksonville, North Carolina 27601
West Park Branch - First-Citizens Bank & Trust Company
3091 Richlands Highway
Jacksonville, North Carolina 27601
Camp Lejeune Branch - First-Citizens Bank & Trust Company
87 Holcomb Boulevard
Camp Lejeune, North Carolina 27601
JACKSONVILLE BRANCH - First-Citizens Bank & Trust Company
302 Western Blvd
Jacksonville, North Carolina 27601
Maysville Branch - First-Citizens Bank & Trust Company
Sixth And Main Streets
Maysville, North Carolina 27601
MOREHEAD CITY MAIN BRANCH - First-Citizens Bank & Trust Company
3412 Bridges St
Morehead City, North Carolina 27601
NEW BERN BRANCH - First-Citizens Bank & Trust Company
305 Broad St
New Bern, North Carolina 27601
East 70 Branch - First-Citizens Bank & Trust Company
U.S. Highway 70 And Airport Road
New Bern, North Carolina 27601
Carolina Colours Branch - First-Citizens Bank & Trust Company
2060 Waterscape Way
New Bern, North Carolina 27601
GLENBURNIE BRANCH - First-Citizens Bank & Trust Company
3490 Dr M L King Jr Boulevard
New Bern, North Carolina 27601
NEWPORT BRANCH - First-Citizens Bank & Trust Company
7045 Us Highway 70 E
Newport, North Carolina 27601
ORIENTAL BRANCH - First-Citizens Bank & Trust Company
409 Broad St
Oriental, North Carolina 27601
Pink Hill Branch - First-Citizens Bank & Trust Company
108 West Broadway Street
Pink Hill, North Carolina 27601
RICHLANDS BRANCH - First-Citizens Bank & Trust Company
110 North Richland Bouldevard
Richlands, North Carolina 27601
SNOW HILL BRANCH - First-Citizens Bank & Trust Company
110 N Greene St
Snow Hill, North Carolina 27601
CAPE CARTERET BRANCH - First-Citizens Bank & Trust Company
306 Wb Mclean Dr
Cape Carteret, North Carolina 27601
SWANSBORO BRANCH - First-Citizens Bank & Trust Company
302 Main Street
Swansboro, North Carolina 27601
WINTERVILLE BRANCH - First-Citizens Bank & Trust Company
2607 Mill St
Winterville, North Carolina 27601
HICKORY MAIN BRANCH - First-Citizens Bank & Trust Company
117 4th St Nw
Hickory, North Carolina 27601
HICKORY VIEWMONT BRANCH - First-Citizens Bank & Trust Company
1855 N Center St
Hickory, North Carolina 27601
Bethlehem Main Branch - First-Citizens Bank & Trust Company
9505 Nc Highway 127
Hickory, North Carolina 27601
Valley Hills Mall Branch - First-Citizens Bank & Trust Company
1862 Highway 70 Southeast
Hickory, North Carolina 27601
BLOWING ROCK BRANCH - First-Citizens Bank & Trust Company
1021 Main St
Blowing Rock, North Carolina 27601
BOONE BRANCH - First-Citizens Bank & Trust Company
540 Highway 105 Ext
Boone, North Carolina 27601
GRANITE FALLS BRANCH - First-Citizens Bank & Trust Company
45 Falls Ave
Granite Falls, North Carolina 27601
HUDSON BRANCH - First-Citizens Bank & Trust Company
436 Central St
Hudson, North Carolina 27601
LENOIR BRANCH - First-Citizens Bank & Trust Company
115 Blowing Rock Blvd
Lenoir, North Carolina 27601
MORGANTON BRANCH - First-Citizens Bank & Trust Company
217 N Sterling St
Morganton, North Carolina 27601
West Morganton Branch - First-Citizens Bank & Trust Company
204 Carbon City Road
Morganton, North Carolina 27601
AVERY COUNTY BANK BRANCH - First-Citizens Bank & Trust Company
125 Old Montezuma Rd
Newland, North Carolina 27601
NEWTON BRANCH - First-Citizens Bank & Trust Company
11 S College Ave
Newton, North Carolina 27601
Sparta Branch - First-Citizens Bank & Trust Company
621 South Main Street
Sparta, North Carolina 27601
STATESVILLE BRANCH - First-Citizens Bank & Trust Company
204 E Broad St
Statesville, North Carolina 27601
Signal Hill Branch - First-Citizens Bank & Trust Company
1706 East Broad Street
Statesville, North Carolina 27601
TAYLORSVILLE BRANCH - First-Citizens Bank & Trust Company
90 W Main Ave
Taylorsville, North Carolina 27601
VALDESE BRANCH - First-Citizens Bank & Trust Company
280 Main St W
Valdese, North Carolina 27601
WEST JEFFERSON BRANCH - First-Citizens Bank & Trust Company
302 E 2nd St
West Jefferson, North Carolina 27601
WILKESBORO BRANCH - First-Citizens Bank & Trust Company
1905 Us Highway 421
Wilkesboro, North Carolina 27601
SKYLAND OFFICE BRANCH - First-Citizens Bank & Trust Company
2106 Hendersonville Rd
Arden, North Carolina 27601
BLACK MOUNTAIN BRANCH - First-Citizens Bank & Trust Company
417 W State St
Black Mountain, North Carolina 27601
BREVARD BRANCH - First-Citizens Bank & Trust Company
96 S Broad St
Brevard, North Carolina 27601
Pisgah Forest Branch - First-Citizens Bank & Trust Company
2260 Asheville Hwy
Brevard,, North Carolina 27601
BRYSON CITY BRANCH - First-Citizens Bank & Trust Company
51 Main St
Bryson City, North Carolina 27601
BURNSVILLE BRANCH - First-Citizens Bank & Trust Company
364 East Bypass
Burnsville, North Carolina 27601
CANTON BRANCH - First-Citizens Bank & Trust Company
129 Park St
Canton, North Carolina 27601
CASHIERS BRANCH - First-Citizens Bank & Trust Company
500 Us Highway 64 East
Cashiers, North Carolina 27601
CHEROKEE BRANCH - First-Citizens Bank & Trust Company
701 Tsali Blvd
Cherokee, North Carolina 27601
CHEROKEE CROSSING BRANCH - First-Citizens Bank & Trust Company
111 Cherokee Crossing
Cherokee, North Carolina 27601
COLUMBUS BRANCH - First-Citizens Bank & Trust Company
160 W Mills St
Columbus, North Carolina 27601
Columbus Branch - First-Citizens Bank & Trust Company
80 Walker Street
Columbus, North Carolina 27601
FAIRVIEW ROAD BRANCH - First-Citizens Bank & Trust Company
1348 Charlotte Hwy
Fairview, North Carolina 27601
FLETCHER BRANCH - First-Citizens Bank & Trust Company
2900 Hendersonville Rd
Fletcher, North Carolina 27601
Franklin Main St. Branch - First-Citizens Bank & Trust Company
50 W Main St
Franklin, North Carolina 27601
Westgate Main - First-Citizens Bank & Trust Company
114 Westgate Road
Franklin, North Carolina 27601
HENDERSONVILLE BRANCH - First-Citizens Bank & Trust Company
6th And Main Street
Hendersonville, North Carolina 27601
HIGHLANDS BRANCH - First-Citizens Bank & Trust Company
615 N 4th St
Highlands, North Carolina 27601
MARION BRANCH - First-Citizens Bank & Trust Company
1570 N Main St
Marion, North Carolina 27601
MARSHALL MAIN BRANCH - First-Citizens Bank & Trust Company
5661 Us Highway 25
Marshall, North Carolina 27601
MILLS RIVER MAIN - First-Citizens Bank & Trust Company
101 Cross Road Dr
Horse Shoe, North Carolina 27601
ROBBINSVILLE MAIN BRANCH - First-Citizens Bank & Trust Company
248 Rodney Orr Byp
Robbinsville, North Carolina 27601
Pages: 1 2 3 4 5 6 7 8 9 10

First-Citizens Bank & Trust Company Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 20 reviews.

11063-First-Citizens Bank & Trust Company

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

5 stars

Reviewed on March 07 2023 by Syzanne

This information is not Truthful.[-] Corporate Headquarter Number is DISCONNECTED????


1 stars

Reviewed on December 27 2021 by michael m

This applies to [-] [-] experiences w/[-] bank in CHarlottesville. Avoid this bank at all costs. [-] mission statement is not worth [-] [-] it is written on !


1 stars

Reviewed on March 05 2021 by Sherie R

Stay away from this bank, they are not competent enough to handle your account if comprised or with enough [-] security to even be operating. Not even one [-], we had to file complaint with small claims [-] and honorable [-] [-] Stein, due to [-] account not being closed 4 months ago.


1 stars

Reviewed on February 24 2021 by Laura

Horrible!!! I am so sick of your banks lies and keeping [-] stolen money after months of fighting a fraud charge!!! They say there was proof I charged something though I knew it was NOT AND TODAY THEY ADMIT THERE IS NO PROOF BUT [-] NOT REFUND [-] FRAUD CHARGE!!! Had [-] [-] a [-] account to fix it and I did and [-] account was also hacked and stolen and used before could even get a debit card!!!! This is a serious problem!!! You [-] NOT [-] YOUR CUSTOMERS MONEY SAFE!


1 stars

Reviewed on August 05 2020 by CHERYL S

This bank has had [-] issue with being able to save bank statements online in a PDF file. I reported this issue 2 months ago. They are supposedly aware of [-] issue and working on it. They have a "canned" reply every time I ask for [-] update. A bank of this size should be able to resolve IT issues within 48 hours. It has been well OVER TWO MONTHS and it is still [-] unresolved issue. Absolutely horrible customer service in not resolving this issue. I would never recommend any one to bank [-] FCB due to this issue.


1 stars

Reviewed on June 23 2020 by Alisha

Horrible very bad attitude with customers


1 stars

Reviewed on April 16 2020 by Alan R

I AM SMALL [-] OWNER IN SC AND I AM BEING TOLD BY [-] NUMBER ONE SBA LENDER IN SC THAT I NEED TO COME BACK


1 stars

Reviewed on January 30 2020 by Diane J

[-] branch is excellent, but online support is disgraceful. I paid bills on [-], then went to pay bills today. Doesn't work. Was told to change browsers or call a [-] pay specialist who would enter payments. This is about [-] 6th. time your I/T people have deployed a function that makes no sense from [-] end user perspective. I am leaving [-] bank as soon as I can make [-] change.


5 stars

Reviewed on December 26 2019 by Tracey

[-] Watkins at your Lugoff office is always looking at women with leering looks. When are you going to get rid of him. I no longer want to bank with our ank


5 stars

Reviewed on December 26 2019 by Tracey

[-] Watkins at your Lugoff office is always looking at women with leering looks. When are you going to get rid of him. I no longer want to bank with our ank


5 stars

Reviewed on December 26 2019 by Tracey

[-] Watkins at your Lugoff office is always looking at women with leering looks. When are you going to get rid of him. I no longer want to bank with our ank


5 stars

Reviewed on December 26 2019 by Tracey

[-] Watkins at your Lugoff office is always looking at women with leering looks. When are you going to get rid of him. I no longer want to bank with our ank


5 stars

Reviewed on December 16 2019 by Anonymous

[-] Watkins who works in your Lugoff, SC office is flirty, offensive, and I [-] tell all women not to [-] [-] with him. [-] tries to act all mild mannered but [-] is offensive to women and your bank should know better.


5 stars

Reviewed on December 16 2019 by Anonymous

[-] Watkins who works in your Lugoff, SC office is flirty, offensive, and I [-] tell all women not to [-] [-] with him. [-] tries to act all mild mannered but [-] is offensive to women and your bank should know better.


1 stars

Reviewed on November 05 2019 by Mark

Not a very helpful bank when I had issues and they fail to [-] what I asked from them to [-]


1 stars

Reviewed on July 23 2019 by backman v

i was scammed by a com that [-] they were amazon.they charged [-] 92.95 dol after i cancelled..first cit belived them and not [-].


5 stars

Reviewed on June 04 2019 by Stevan H

Worst customer service ever


5 stars

Reviewed on May 15 2019 by Mai-linh P

Im Not Done..later


1 stars

Reviewed on April 11 2019 by Roxanna L

[-] Not ever use this bank! They process things days and even up to a week and a half later to make it seem like you have more money than you [-] and before you know it, they're charging you over draft fee after over draft fee. Worst Bank EVER. I wouldn't even give it one [-]. I smell a law suit....


1 stars

Reviewed on December 19 2018 by Gary

[-]


First-Citizens Bank & Trust Company Name Changes
The following are other names First-Citizens Bank & Trust Company has been known by over the years:

In 2017 their name became: First-Citizens Bank & Trust Company.

In 2017 their name became: First-Citizens Bank & Trust Company.

First-Citizens Bank & Trust Company Headquarters' Locations
The following addresses are where First-Citizens Bank & Trust Company has had their headquarters:

Moved From: 241 EAST MARKET STREET to 241 Market Street, Smithfield, NC 27577.

Moved From: 241 MARKET STREET to 241 Market Street, Raleigh, NC 27601.

Moved From: 241 MARKET STREET to 317 Fayetteville Street, Raleigh, NC 27602.

Moved From: 317 FAYETTEVILLE STREET to 239 Fayetteville Street, Raleigh, NC 27601.

First-Citizens Bank & Trust Company Mergers and Acquisitions
The following shows transitions that are what have ultimately result in First-Citizens Bank & Trust Company becoming what it is today, for better or worse.

The Haynes Bank (1973)
The Bank of Commerce (1974)
The Bank of Coleridge (1974)
Bank of Conway (1979)
Commercial & Savings Bank (1982)
Commercial & Farmers Bank (1982)
Peoples Bank of North Carolina (1983)
Farmers Bank (1985)
Farmers Bank of Sunbury (1985)
Mutual Savings and Loan Association, Inc. (1991)
First Federal Savings Bank (1991)
Caldwell Savings Bank, Inc., S.S.B. (1993)
Pioneer Savings Bank, Inc. (1993)
The Bank of Bladenboro (1994)
Edgecomb Homestead Savings Bank, Inc., SSB (1994)
First Republic Savings Bank FSB (1994)
First Investors Savings Bank, Inc., SSB (1995)
State Bank (1995)
First-Citizens Bank & Trust Company (1996)
Peoples Savings Bank, Inc., SSB (1996)
Summit Savings Bank, Inc., SSB (1996)
First Savings Bank of Rockingham County, SSB (1997)
First Citizens Bank & Trust Company (1999)
Avery County Bank (2003)
First-Citizens Bank, National Association (2006)
IronStone Bank (2011)
Mountain 1st Bank & Trust Company (2014)
First Citizens Bank and Trust Company, Inc. (2015)
Bank of Virginia (2016)
HomeBanc (2018)
Securant Bank & Trust (2018)
Palmetto Heritage Bank & Trust (2018)
Biscayne Bank (2019)
First South Bank (2019)
Gwinnett Community Bank (2020)
Entegra Bank (2020)
CIT Bank, National Association (2022)